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How to Use Social Media
To Grow Your Dealership
Darrell Amy
Dealer Marketing Systems
Today…
• Why You Should Care
• What You Can Do




                        2
What is the first thing you do when you
walk into a prospect’s office?
People Care
• Just because you don’t care about social media
  doesn’t mean your buyers, influencers and
  prospective employees don’t
• The social networks of your employees may be the
  biggest untapped resource in your dealership




                                                     4
Do you mow your grass?
Your Web Properties

          Your Website




                         6
First Impressions




                    7
First Impressions




                    8
First Impressions



                    • People like this
                      company




                                         9
First Impressions




                    • They support the
                      community
                                         10
First Impressions
                    • They are on top of
                      their game
                    • They have ideas




                                           11
Sales Leads
              • They are on
                top of their
                game
              • They have
                ideas



                               12
Campaign Reach
                 • When you “Like” or
                   “Retweet” something
                   your network friends
                   and business
                   colleagues may see
                   it




                                      13
Get Found on Google




                      14
Get Found on Google




                      15
Get Found on Google
                  • Every tweet is public
                    and indexed by
                    Google
                  • Associates your
                    dealership with a
                    large variety of
                    search terms


                                            16
Market Intelligence




                      17
Market Intelligence
                      • Get connected to
                        people inside your
                        potential accounts




                                             18
Manage Your Reputation/
Respond to Service Issues
• Monitor keywords
  – Your Dealership Name
  – Copier, Managed Print Services
• Watch your inbox
  – Clients may be trying to contact you
  – Facebook, Twitter, LinkedIn




                                           19
The Main Social Networks
    A personal network of everyone I’ve ever met.



    Searchable, public “text messages”



    My network of business people.




                                                    20
What Should You Do?



   Sales Reps         Dealership




                                   21
Sales Reps and Social Media
            • Relationships drive sales
            • People buy from people
            • Social media is social
              – Lets you “run into” people more
                often
              – Lets you build a network




                                                  22
Sales Reps and Social Media
• 15-30 minutes a day
  – Build Your Network
  – Share Useful Information
  – Follow Your Prospects
• Integrate into Prospecting
  Training
• Policy and Procedures


                               23
Dealerships and Social Media
Company Facebook Page
• Brand your page
• Post daily
  – Keep it fun and “personal”
  – Avoid selling and promotions
• “Like” your customers’ and
  prospects’ pages
• Ask for references


                                   25
Company Twitter
                  • Post at least once a day
                    – Links to new blog
                      posts/articles on your
                      website
                    – Product announcements
                    – Helpful info
                  • Build a following
                    – “Follow” companies and
                      prospects

                                               26
Company LinkedIn Page/Groups
• Update your company page regularly
  – Stream content from your company Twitter
• Make sure all of your sales reps are on LinkedIn
  – Have them join your company
• Create/join discussions with local business/IT people




                                                          27
Google
• Search engine optimize your
  company
  – Weekly-updated website content
    that Google can index
  – Daily-updated Facebook and
    Twitter pages
• Google Places
  – Make sure your company has a
    profile
  – Ask clients for references
• Google+
  – Wait and see…

                                     28
How You Benefit
•   Positive First Impression
•   Networking
•   Sales Leads
•   Top-of-mind Awareness
•   Market Intelligence
•   Reputation Management
•   Search Engine Optimization
•   Extends Reach of Current Marketing
•   Builds your Brand                    29
Keys to Success
• Dealership
  – Consistency—Daily Updates
  – Branding
  – Monitor Reputation
• Sales
  – Daily Engagement
  – Training
  – Account Reviews


                                30
Managed Web Services                                   Web Meeting
                                                         Special
                                                      Free LinkedIn
                                                      Sales Training
                                                         Expires 11/16


     Search                 Website                Social
     Secure &       Weekly Custom Blog Content   Daily Updates
  Maintain Page 1       Daily Industry News       Audience
   for Key Terms      Quarterly New Graphics       Building
                     Product Catalog Updates




   A property management company for your web properties.

                                                                         31

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Social Media For Copier/MPS Dealers

  • 1. How to Use Social Media To Grow Your Dealership Darrell Amy Dealer Marketing Systems
  • 2. Today… • Why You Should Care • What You Can Do 2
  • 3. What is the first thing you do when you walk into a prospect’s office?
  • 4. People Care • Just because you don’t care about social media doesn’t mean your buyers, influencers and prospective employees don’t • The social networks of your employees may be the biggest untapped resource in your dealership 4
  • 5. Do you mow your grass?
  • 6. Your Web Properties Your Website 6
  • 9. First Impressions • People like this company 9
  • 10. First Impressions • They support the community 10
  • 11. First Impressions • They are on top of their game • They have ideas 11
  • 12. Sales Leads • They are on top of their game • They have ideas 12
  • 13. Campaign Reach • When you “Like” or “Retweet” something your network friends and business colleagues may see it 13
  • 14. Get Found on Google 14
  • 15. Get Found on Google 15
  • 16. Get Found on Google • Every tweet is public and indexed by Google • Associates your dealership with a large variety of search terms 16
  • 18. Market Intelligence • Get connected to people inside your potential accounts 18
  • 19. Manage Your Reputation/ Respond to Service Issues • Monitor keywords – Your Dealership Name – Copier, Managed Print Services • Watch your inbox – Clients may be trying to contact you – Facebook, Twitter, LinkedIn 19
  • 20. The Main Social Networks A personal network of everyone I’ve ever met. Searchable, public “text messages” My network of business people. 20
  • 21. What Should You Do? Sales Reps Dealership 21
  • 22. Sales Reps and Social Media • Relationships drive sales • People buy from people • Social media is social – Lets you “run into” people more often – Lets you build a network 22
  • 23. Sales Reps and Social Media • 15-30 minutes a day – Build Your Network – Share Useful Information – Follow Your Prospects • Integrate into Prospecting Training • Policy and Procedures 23
  • 25. Company Facebook Page • Brand your page • Post daily – Keep it fun and “personal” – Avoid selling and promotions • “Like” your customers’ and prospects’ pages • Ask for references 25
  • 26. Company Twitter • Post at least once a day – Links to new blog posts/articles on your website – Product announcements – Helpful info • Build a following – “Follow” companies and prospects 26
  • 27. Company LinkedIn Page/Groups • Update your company page regularly – Stream content from your company Twitter • Make sure all of your sales reps are on LinkedIn – Have them join your company • Create/join discussions with local business/IT people 27
  • 28. Google • Search engine optimize your company – Weekly-updated website content that Google can index – Daily-updated Facebook and Twitter pages • Google Places – Make sure your company has a profile – Ask clients for references • Google+ – Wait and see… 28
  • 29. How You Benefit • Positive First Impression • Networking • Sales Leads • Top-of-mind Awareness • Market Intelligence • Reputation Management • Search Engine Optimization • Extends Reach of Current Marketing • Builds your Brand 29
  • 30. Keys to Success • Dealership – Consistency—Daily Updates – Branding – Monitor Reputation • Sales – Daily Engagement – Training – Account Reviews 30
  • 31. Managed Web Services Web Meeting Special Free LinkedIn Sales Training Expires 11/16 Search Website Social Secure & Weekly Custom Blog Content Daily Updates Maintain Page 1 Daily Industry News Audience for Key Terms Quarterly New Graphics Building Product Catalog Updates A property management company for your web properties. 31