- LotusLive has different types of user accounts: guest accounts for limited collaboration, trial user accounts for 30-day free trials with full access, and paid subscriber accounts. - Guest accounts have restricted abilities and limited storage compared to trial and paid accounts. They are invitation-only and intended for casual collaboration. - Trial users have access to all services for 30 days and can invite up to 100 people in their company. After the trial they must subscribe. - Paid subscriber accounts have named users, monthly or yearly billing, and full access to all LotusLive services.

1. LotusLive Guest Accounts

2. Trial Users Guests Guests: • Invitation only from a subscriber or Trial user • Basically a reader • Restricted ability to initiate collaboration • Limited to 25MB storage Trial Users: • 30 - day trial • All services • Up to 100 people in your company Paid Subscribers Become Invite Subscriptions: • Named users • Monthly or Yearly LotusLive: User Types Invite guests via adding email address to a file, an activity or creating a new contact who are not already trial users or subscribers Invite guests via an “Invite Guest” link or by adding email address to a file, an activity or creating a new contact who are not already trial users or subscribers Invite Convert to: (Coming soon) Convert to: (coming soon)

3. More About Guests -Give access to valuable collaborators who can join for specific task/projects and only need a minimum set of services. -A subscriber can: - Invite a casual collaboration partner to work inside LotusLive - Invite an unlimited number of guests - See who they've invited as guests in a special view in Contacts, “Invited to Join” -A guest can: - Access LotusLive services to join meetings, read and comment on files, create and participate in activities, take surveys, view charts - Be part of the LL Network, search and be found by others - Add, share and synch contacts - Invite guests of their own - A guest can't: - Have a company identity - Get access to instant messaging - Upload/post more than 25 MB - Have own online meeting room

4. Ways to Invite a Guest during a 30-day Trial File share If a LL users adds a person to a file in the share dialog and the email address is not already in LL, The person will get two system emails: From signup@lotuslive.com to join as a guest From support@lotuslive.com – get access to the shared file Adding a member to an Activity If a LL users adds a member to an Activity in the share dialog and the email address is not already in LL, The person will get two system emails: From signup@lotuslive.com to join as a guest From support@lotuslive.com – get access to the Activity Addition to a group If a LL user adds a person to a group and the email address is not already in then there is an option to ”tell unregistered users about this group” and have them join as a guest. They will receive an email from signup@lotuslive.com Adding a Contact that's not a member Any non-LotusLive member in your contact list will have a link to “Invite” the contact to join as a guest.

5. Ways to Invite a Guest as a Subscriber Navigator bar – “Invite Guest” link File share If a LL users adds a person to a file in the share dialog and the email address is not already in LL, The person will get two system emails: From signup@lotuslive.com to join as a guest From support@lotuslive.com – get access to the shared file Adding a member to an Activity If a LL users adds a member to an Activity in the share dialog and the email address is not already in LL, The person will get two system emails: From signup@lotuslive.com to join as a guest From support@lotuslive.com – get access to the Activity Addition to a group If a LL user adds a person to a group and the email address is not already in then there is an option to ”tell unregistered users about this group” and have them join as a guest. They will receive an email from signup@lotuslive.com Adding a Contact that's not a member Any non-LotusLive member in your contact list will have a link to “Invite” the contact to join as a guest.

6. Guest Accounts View in Contacts

7. Guest don't have company identities Guest Accounts Dashaboard

8. Renovations Energy Solutions Bank, Inc. Dumont and Zechman Clothing, Inc [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] [email_address] Plan Approval Group Building Project Group Financing Group LotusLive GUESTS Accounts and Groups Betty invites 2 Guests One to work with on a budget. One to join the financing project Frankie invites 2 Guests One to join the financing project. One to work on a business plan.

9. Using Guests Effectively in LotusLive Think of a Guest as: -a spectator at a sporting event and a user is on the field participating in the event - Customer/Partner interactions: bring customers and partners who are less active participants, reading presentations, giving feedback, participating in meetings and surveys, don't require instant messaging. They don't need a company identity. - Workshops: attendees need the ability to collaborate on threaded discussions, access to presentations and project entries and actions but are mostly listeners.

10. Back up slides: LotusLive Family, LotusLive Connections

11. LotusLive Connections Collaboration Benefits Extend business processes and work teams to include individuals outside of your company Avoid confusion of email attachments Share information more easily with customers, suppliers and business partners. Securely connect from anywhere, anytime via a Web browser and internet connection Affordable and accessible for companies Lower upfront investment, No IT staff required for implementation Extremely easy to acquire. Online collaboration and social networking service designed for business Share targeted business materials quickly with an entire community or just an individual. Create, prioritize and share information, documents and To-Do lists. Add customizable, shareable contact information and leverage social networking features to connect with others. Locate a contact in the LotusLive community and start a real-time discussion about new opportunities. Instant Messaging Activities Files My Network Features Differentiators Complementary to LotusLive Engage No mining of customer data for advertising, or other purposes. Built on Web 2.0 based social networking model for more effective collaboration Seamless integration between services A subset of LotusLive capabilities

12. LotusLive Family Lotus Live Events Lotus Live Engage Lotus Live Notes Lotus Live Meetings Lotus Live Connections Lotus Live iNotes LotusLive Meetings is a full-featured online meeting service that integrates Web, audio and video conferencing. LotusLive iNotes is a security-rich, Web-based messaging service for exchanging e-mail and files between individuals and extended communities. LotusLive Connections is an integrated suite of collaboration services that lets you store and share files, manage activities, conduct online chats, and extend your business contacts with networking capabilities. LotusLive Events is an online event management service, helping you create, host and manage your next online conference. IBM's most widely used software, Lotus Notes is available as an online service. LotusLive Engage is an integrated suite of tools that combines your network with Web conferencing and collaboration capabilities. Web Conferencing Collaboration eMail