A proposal for MBA Corporate Social Responsibility class named "Akbay Kawal Program" which aims to provide assistance to veteran patients. The project was implemented and given at the Veterans Memorial Medical Center Out Patient Department under Family Medicine.

1. MBA 652
FIRST SEMESTER
SATURDAY
2:30PM – 5:30PM
ROOM 205
CORPORATE SOCIAL
RESPONSIBILITY
(Akbay Kawal Program)

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1 Document Prepared & Created by: Victoria Jesusa Caballero
“AKBAY KAWAL PROGRAM”
(A Project of PUP GS CSR Class)
SY 2014-2015 (First Semester)
TARGET
GERIATRIC PATIENTS AT THE OPD
SECTION OF VETERANS MEMORIAL
MEDICAL CENTER
Submitted to
Dr. Danilo Reyes
Professor
Submitted by
Victoria Jesusa Caballero
MBA (HRM)

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“AKBAY KAWAL PROGRAM”
PROPOSAL

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PART A: BENEFICIARY INFORMATION
NAME OF INSTITUTION Veterans Memorial Medical Center
ADDRESS AND CONTACT DETAILS
North Avenue, Quezon City, Philippines
Trunk line: (632) 9276425-45
Email: veteransmed@gmail.com
CONTACT PERSON AND DESIGNATION
Nona R. Dela Fuente-Legaspi MD, MHA, CESE-
CEO VI
Hospital Director
NAME AND DESIGNATION OF CHIEF FUNCTIONARY
Dr. Dominador Chiong
Chief, Professional Staff
INSTITUTION STRUCTURE
DIRECTOR
LEGAL UNIT MIS REU
ASSISTANT
DIRECTOR
EXECUTIVE STAFF
VETERANS GOLF
CLUB
ADMINISTRATIVE
OFFICER
CHIEF
PROFESSIONAL
STAFF
COMPTROLLER
SECURITY PROCUREMENT
PERSONNEL SUPPLY
BUILDING
MANAGEMENT
SPECIAL SERVICE
MEDICAL ADMIN ENGINEERING
ACPS, CLINICAL
SERVICES
ACPS, CLINICAL
SUPPORT
SERVICES
SURGERY MEDICINE
OB-GYNE PSYCHIATRY
ANESTHESIOLOG
Y
PEDIATRICS
ENT OPTHALMOLOGY
FAMILY
MEDICINE AND
OUTPATIENT
SERVICES
REHABILITATION
MEDICINE
PATHOLOGY
RADIOLOGY AND
RADIOTHERAPY
NUCLEAR
MEDICINE AND
RESEARCH
DENTAL
MEDICINE
PHARMACY
SERVICE
SOCIAL SERVICE DIABETIC
SERVICE
NURSING
SERVICE
BUDGET FINANCE
ACCOUNTING MANAGEMENT

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ORIGIN AND BRIEF HISTORY OF INSTITUTION
The VETERANS MEMORIAL MEDICAL CENTER was constructed as a gift of the
American people to the Philippines as token of gratitude to the Filipino soldiers who
stood by them during World War II. The 80th Congress of the United States of
America passed Public Law 865 in July 8, 1948 which provided $9.4 million for the
construction of a hospital facility with the land to be donated by the Filipino people.
The law was implemented in the country by an agreement between the U.S. and the
Philippines signed by then Pres. Elpidio Quirino and the U.S. Ambassador to the
Philippines Myron Cowen. Hospitalization is extended to veterans of World War II
and their dependents under the RP program. With the passing of RA# 6948, AFP
retirees and their dependents are extended benefits of the Public Law.
All that a patient needs to present in seeking admission is a certificate of his military
service from the Philippine Veterans Board and this plus his marriage certificate and
birth certificate of minor child if the dependent is in need of hospital care.
Emergency cases, however, may be brought to the hospital directly after which
pertinent papers may be secured later on.
The Veterans Memorial Medical Center was established pursuant to Public Law 865,
80th U.S. Congress. Various amendments have been introduced and the latest is
Republic Act 6948 which has liberalized the definition of veterans which now
included the Armed Forces of the Philippines (AFP) retirees. Likewise, the
hospitalization benefit was extended to the veteran dependents. It is one of three
units under the Philippine Veterans Affairs Office (PVAO). PVAO is a bureau under
the Department of National Defense. The other two units under PVAO are the PVAO
Proper, and Military Shrines Service.
The 55 hectares (140 acres) land was originally intended to be location of the new
Malacanang Palace on the original master plan of Quezon City in 1939. It is now
being eyed to be privatized as part of the Quezon City Central Business District
Redevelopment Plan or Triangle Park.

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PART B: PROJECT COMPONENTS AND PROCESS SYSTEMS
 Procurement of standard wheelchairs and placement of batch name per
wheelchair procured.
 Coordination of program plan with Veterans Memorial Medical Center
hospital Director and Administrator.
 Set program date of wheelchair donation to VMMC.
 Donation day with VMMC and its beneficiaries.
PART C: INTERNAL AUDITING
The wheelchairs will be donated to Veterans Memorial Medical Center and will be
audited by the Administrative Office under the supervision of the Department of
Family Medicine Outpatient Department. The donated wheelchairs will be utilized by
patients covered by the Outpatient Department.
PART D: PROJECT DETAILS
I. Name of Institution
Veterans Memorial Medical Center, Department of Family Medicine Out-Patient
Department
II. Title of Proposal
Akbay Kawal Program
(A project of the PUP Graduate School MBA CSR Class)
III. Aim of Proposal
To provide assistive device such as wheel chairs to geriatric patients with disability
and those that are recovering from medical procedure.
Improve the quality of life and provide ease to geriatric patients who need assistance
in going to various departments of the institution.

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IV. Objectives of the Proposal
Geriatric patients at one point or another will need some help getting around.
Whether they have broken a leg, become paralyzed, or are recovering from a
medical procedure, the quality of life will improve when one finds a method to move
around at will. One common method is to use a wheelchair, which offers many
advantages
Paralysis
A geriatric patient who is paralyzed and unable to use his legs for walking can sit in a
wheelchair and use it to move around. There are manual wheelchairs for people who
can use their hands and arms to push the wheels. Electric models provide the power
at the touch of a button. In cases where the arms are also paralyzed, a person can
use other methods to operate the wheelchair, such as a mouth-operated blow tube,
chin controls or head-movement controls.
Fractures
When a person breaks her leg, knee or ankle, the doctor will advise against putting
weight and stress on it while the bone mends. Sometimes she can get around on
crutches, but using them for long periods may be too painful or exhausting. When
both legs are broken, crutches are not an option. A wheelchair gives her the
advantage of being able to move around for as long and as far as she likes.
Hospitalization
A patient recovering from surgery or illness in the hospital may be too weak to walk
very far, and will benefit from using a wheelchair to move around. Until anesthesia
wears off, a person may get dizzy and fall down if he attempts to walk, so he will use
a wheelchair to go places. Another advantage of a wheelchair is to provide safety
and comfort to a maternity patient arriving at the hospital during labor.
Balance
A person who can walk but has difficulty keeping balance might have to reduce the
distance and amount of time spent walking, or risk injury from falling down. One
advantage of using a wheelchair is that a person with balance issues can continue

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doing regular activities. He can go shopping or clear snow from the driveway without
worrying about getting hurt.
DETAILS OF BENEFICIARY PATIENTS
Filipino veterans covered under this program:
1. The Philippine Revolutionary Forces that took up arms against the Spaniards and the
Americans during the past Philippine revolutions and wars,
2. members of the First Philippine National Guards, either before or after its integration
into the Army of the United States of America,
3. Filipino citizens who are enlisted and or commissioned and served during World War
I under the Allied Armed Forces,
4. Philippine Scouts who were in the service prior to October 6, 1945, with wartime
service,
5. USAFFE with wartime service in the Philippines,
6. Recognized World War II guerrilla units in the Philippines and
7. AFP units that participated in the Korean War.
TARGETED AND ACTUAL BENEFICIARIES AS OF JUNE 30, 2014
MFO - Health Care Services for Veterans and Their Dependents
Performance Indicators
Target
1st Semester
Actual
Accomplishment
(%)
In-Patient Care
No. of In-Patients Treated 3,686 3,224 87%
Percentage of hospital separations that are due
to discharge
85% 80% 94%
Percentage of discharge patients who return
unscheduled within three (3) months with the
same condition
15% 3.06%
Out-Patient Care
No of out-patients treated 73,371 74,855 102%

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No of emergency department treatments 7,275 5,943 82%
Percentage of patients attended to within thirty
(30) minutes upon arrival
80% 78% 97.50%
Percentage of triage 3 or less urgent emergency
department patients who are attended to within
thirty (30) minutes
90% 100% 111%
ACTIVITY PLAN WITH TIMELINE
NO ACTIVITIES 1 2 3 4 5
1 Canvassing of Standard Wheel Chairs x x
2 Collection of Payment for the wheel chairs x
3
Procurement and Delivery of Procured
Wheel Chair
x x x x x
4
Placement of Batch Name at the back of
the procured wheelchair
x x
5 Tarp Printing x
6
Coordination with VMMC Staff regarding
time and date of wheel chair donation
x
7
Day of donating the Wheel with program
to be held at the OPD Section of VMMC
x

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BUDGET BREAKDOWN
NO DETAILS OF EXPENDITURE UNIT / EXPENSE AMOUNT
1 Wheel Chair Php 3,500 x 7 Php 24,500
2 Delivery Charge
Manila – Marikina
Driver and Porter
Php 1,200
Php 200.00
3 Tarp Printing 3x5 Tarp x 1 @Php25/sq ft Php 375.00
4 Batch Printing
White Spray Paint x 1
Stencil x 1
Php500.00
5 Report (Ring bind) 1 Php 70.00
6 Others Gasoline Php600.00
TOTAL Php 27,445

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“AKBAY KAWAL PROGRAM”
IMPLEMENTATION

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I. IDENTIFYING INFORMATION
Project Title: AKBAY KAWAL PROGRAM
Type of Project: Donation of Wheelchairs
Project Proponent/s: Veterans Memorial Medical Center
Number of Beneficiaries: More or less - 10,000 patients per month
Project Beneficiaries: Geriatric Patients
Location of Beneficiaries: Department of Family Medicine Out-Patient
Section
Area of Project Implementation: North Ave., Diliman Quezon City
Total Expenditures: Php 27,445.00
II. EXECUTIVE SUMMARY
SIGNIFICANCE OF THE PROJECT
Veterans Memorial Medical Center was chosen to have the project implemented as an
appreciation to our veteran soldiers regardless of their service and the era in which they
have served, these veteran soldiers and their beneficiaries have paid the price time and time
again, defended our country through both the best and the worst times and have performed
their duties tirelessly all those years.
This is also part of the Corporate Social Responsibility’s subject’s curriculum where the class
has decided to donate 7 PCS BRAND NEW WHEELCHAIRS under the “AKBAY KAWAL
PROGRAM” which aims also to provide the Department of Family Medicine Out-Patient
Section with the much needed support.
PROJECT IMPLEMENTATION SCHEDULE AND LOCATION
Date: September 26, 2014
Time: 9:00am onwards
Venue: Veterans Memorial Medical Center (Out Patient Section)
Address: North Avenue, Diliman Quezon City

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ATTENDEES OF THE PROJECT
The project was attended by 23 students of CSR class First Semester SY 2014-2015 scheduled
every Saturday 2:30pm – 5:30pm under the supervision of Dr. Danilo Reyes. The class was
also joined by the representatives of the Out Patient Section of VMMC from the Department
of Family Medicine and Supply Division.
HIGHLIGHTS OF THE PROJECT
The highlight of the project was during the turn-over of the 7pcs wheelchair to Veterans
Memorial Medical Center which aims to provide assistive medical equipment which was also
witnessed by the geriatric patients of the Out-Patients Section of the hospital.
III. ACCOMPLISHMENT OF OBJECTIVES
OBJECTIVES STRATEGIES ACTIVITIES RESULTS
To provide assistive
device such as wheel
chairs to geriatric
patients with disability
and those that are
recovering from
medical procedure.
Purchasing of the
wheelchairs ensuring
that the best quality
equipment was found
and yet budgetary
prohibitions was
maximized for the
benefit of both the
beneficiaries and
benefactors of the
project.
Hand-over of the 7pcs
wheelchairs to the
Department of Family
Medicine Out-Patient
Section and Supply
Division
Objective was
attained and the
hand-over of the
wheelchairs was a
success providing
guarantee that the
equipments donated
are accounted for as
well as assured that
everything is
serviceable for the
benefit of the
geriatric patients
Improve the quality of
life and provide ease
to geriatric patients
who need assistance
in going to various
departments of the
institution.
Purchased wheelchairs
are provided directly to
the Out-Patient Section
of VMMC as they have
the most number of
patients per month as
compared to the main
section of the hospital
Hand-over of the 7pcs
wheelchairs to the
Department of Family
Medicine Out-Patient
Section and Supply
Division
With the quality of
the equipment
donated to VMMC
OPS, veteran
patients are assured
that the equipments
donated will improve
the quality of life and
ease to patients who
need assistance in
going to various

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departments of the
institution as
needed.
IV. FINANCIAL REPORT
NO DETAILS OF EXPENDITURE UNIT / EXPENSE AMOUNT
1 Wheel Chair Php 3,500 x 7 Php 24,500
2 Delivery Charge
Manila – Marikina
Driver and Porter
Php 1,200
Php 200.00
3 Tarp Printing 3x5 Tarp x 1 @Php25/sq ft Php 375.00
4 Batch Printing
White Spray Paint x 1
Stencil x 1
Php500.00
5 Report (Ring bind) 1 Php 70.00
6 Others Gasoline Php600.00
TOTAL Php 27,445
V. CHALLENGES AND ACTION PLANS
 Initially, the class has a problem with their corresponding work schedule with regard
to the date on when the project will be implemented. As discussed, the class has
decided to do the implementation on the last week of September to ensure that
everyone will be available to attend the said activity.
 The collection for the budget that will be allocated to the project was not collected
all at the same time. Class representative Dinah Ladao opted to have the remaining
collection deposited to her bank account during weekdays in consideration for those
that were not able to bring the amount. Once collection was completed, it was
handover to Victoria Caballero who was assigned to take charge with regard to the
purchasing of the equipment.
 The purchasing of the wheelchairs was delayed for a week in consideration for the
completion of the amount to be collected from the students for the CSR project.
With this, the amount of the wheelchairs was affected following the congestion
problem at the port area where the wheelchairs are bought by the supplier. The

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class was asked to add a minimum amount as an adjustment for the said unforeseen
circumstance which was fully paid by the whole class on the day of the activity.
VI. OTHER INSIGHTS/RECOMMENDATIONS
Veterans Memorial Medical Center has been servicing veteran geriatric patients and its
beneficiaries since 1950’s. The institution is currently under the supervision of the Philippine
Veterans Affairs Office located at the Camp General Emilio Aguinaldo, Quezon City which is
currently not a main priority of the government. In fact, budget allocations through the
years have decreased which is affecting some services provided by the hospital.
Corporate Social Responsibility is a way for people to reach out to others, provide additional
help to the government in terms of social assistance to those beneficiaries who are in need
of help on a regular basis. The “Akbay Kawal Program” should be continued by other
corporations and NGO’s to ensure that our Philippine Veterans are provided the love and
care they deserve for sacrificing so much for our country. It should be a priority not just by
the government but also by the public to ensure that they are provided with their needs.

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VII. ANNEXES
Wheelchairs purchased in preparation for the handover….

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Tarp Design Used by CSR Class during the Activity Printed on a 3x5 Tarpaulin.

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Copy of Letter sent and received by the office of Dra. Nona Legazpi (VMMC Hospital
Director)

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Receipts

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