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Mod12 jan2014
1. National Child Passenger Safety Certification Training Program
National Child Passenger Safety Certification Training Program
Module 12
Installation & Communication
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2. Module 12 Objectives
• Determine safest seating positions and
appropriate restraints for all occupants.
• Communicate effectively with caregivers.
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4. Consider needs of all family members when
discussing seating positions
Typically, putting the child needing the most
protection in the center seat is favored.
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5. Communicate Effectively with Caregivers
• Use simple, correct
terms. No shortened
versions of terms (such
as ALR, ELR) or slang.
• Define technical
terms/words before
using.
• When possible, use
caregiver’s primary
language, an interpreter,
or
photographs/illustrations.
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6. Engage Caregivers
• Involve caregivers as
active participants.
• Ask follow-up questions
to determine what
caregivers need.
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7. Additional Considerations
Caregiver should be a full partner from
beginning to end. Adults learn best by practicing
skill being taught.
Your job is to educate – NOT to install – for
caregiver.
Have caregiver demonstrate and explain correct
installation for a better learning experience.
Do NOT rush caregivers; some will need more
time.
Be positive and encouraging. Point out what they
have done correctly.
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8. Additional Considerations
Keep up-to-date and current on new
technology.
Seek answers to questions you cannot answer.
Remind caregivers of vehicle safety features.
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