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VIPS AT A GLANCE
Goals, Reach, Outcomes & Services
The VIPS program is based on Dr. William 
McFarlane's research‐backed Portland 
Identification and Early Referral (PIER) model. 
 VIPS was the first PIER‐certified Family 
Assertive Community Treatment in California.
 Funded by Ventura County Behavioral Health, 
California’s Mental Health Services Act, and 
Medi‐Cal/Medicaid
MEMBERS
25
OPENED
2010
AT A GLANCE
VIPS AND PIER
0
20
40
60
80
100
120
0 1 2 3 4 5 6
Functioning
Number of episodes
FUNCTIONING AS AN EFFECT OF
PSYCHOTIC EPISODES
What this means 
in a nutshell: 
If we can catch mental 
illness early, we can reduce 
loss of functioning. Early 
intervention helps with 
better results.
AT A GLANCE
HOPE & HELP FOR YOUNG
PEOPLE & THEIR FAMILIES
 Delay or prevent the onset of an acute 
psychotic disorder 
 Increase coping skills and decreasing / 
managing stress for the client and the whole 
family
GOALS
WHO WE SERVE
& AREA WE COVER
 Target population: 16‐25 year olds
 Families of clients (family is defined by the client)
 Prodromal symptoms or psychotic symptoms for no 
more than 30 days
 West County (Ventura, Oxnard, Ojai, Port Huenemi, 
Somis, Camarillo): population of 400,000
 Program participation lasts up to two years, followed by 
one year of continuing care
REACH
OUR SHARED JOURNEY WITH VIPS
CLIENTS & THEIR FAMILIES
• When clients and families come to VIPS, they are often feeling very worried 
and overwhelmed and are unsure what to do. 
• At the beginning of our journey together, we focus a lot of our time and 
effort on helping the family calm down, slow down, and reduce the stressors 
that can make the symptoms and illness more pronounced. We help manage 
crises as they come up.
• At the beginning, we focus heavily on education for everyone involved: 
parents, kids, etc. We get psychiatric care in place and get medications going 
if needed. We get kids stabilized with school. We work with teachers and 
counselors to make sure kids don’t get too far behind and everyone is aware 
of what’s going on. The goal is to ease stress, create a plan, and work 
together.
SNAPSHOT
OUR SHARED JOURNEY WITH VIPS
CLIENTS & THEIR FAMILIES
• After kids and families are past that initial get‐started stage, we start focusing 
on things like building health and creating connections. We look at nutrition 
and exercise and other ways kids can take care of themselves. 
• We work together in multi‐family groups to share experiences and advice and 
problem‐solve together. We stay connected on a day‐by‐day, week‐by‐week 
basis, to keep treatment and wellness efforts on track and learn from the 
process. And we build in social time and social events for kids, to maintain and 
build important friendships and connections.
• And we continue monitoring medications, symptoms, progress, etc. fine‐
tuning and adjusting as each kid and family needs.
SNAPSHOT
RESULTS
The VIPS program was evaluated as part of the 
Robert Wood Johnson Foundation‐funded Early 
Detection and Intervention for the Prevention of 
Psychosis in Adolescents and Young Adults (EDIPPP)
 Baseline = 21clients in VIPS program total
 Six months = 20 clients in program for 6 
months min
 One year = 12 clients in program for 12 
months minimum
OUTCOMES
OUTREACH & EDUCATION
From opening 2010 to summer 2014, VIPS had 
completed more than 310 community outreach 
presentations made to schools, healthcare 
organizations, service providers.
OUTCOMES
SCHOOL & LIFE
ONE-YEAR OUTCOMES: BASELINE 6 MONTHS 1 YEAR
% working 14% 70% 83%
% in school 62% 80% 82%
% volunteering 10% 30% 42%
% graduated high school 43% 70% 75%
OUTCOMES
GAF
ONE-YEAR OUTCOMES: BASELINE 6 MONTHS 1 YEAR
Average GAF score 42 68 72
OUTCOMES
HOSPITALIZATION,INCARCERATION,
AND SUICIDE
Conversion/Incidents: We accepted those with psychotic symptoms as long as it 
was less than 30 days of start of symptoms
* This is not a new crime, but a violation of probation of a previous issue.
ONE-YEAR OUTCOMES BASELINE
6
MONTHS
1 YEAR
% hospitalizations: 29% 0% 0%
% incarcerated: 14% 5% * 5%*
% suicides: 0% 0% 0%
% suicide attempts: 16% 0% 0%
OUTCOMES
CONVERSION TO PSYCHOSIS
ONE-YEAR OUTCOMES BASELINE
6
MONTHS
1 YEAR
% converted to Psychosis: 67% 0% 0%
OUTCOMES
PSYCHOSIS PREVENTION:
HOW VIPS COMPARES
0
5
10
15
20
25
30
35
40
Controls Experimental
PACE
PRIME
OPUS
EDIE
PIER
Mean rate
VIPS= 
0%
STUDY
PIER-CERTIFIED FAMILY ASSERTIVE
COMMUNITY TREATMENT
 Assessment and engagement
 Ongoing evaluation
 Psychoeducation
 Medications support
 Individual counseling
 Multiple family groups
 Education and employment support
 Support with school and work 
 Cognitive support
 Crisis management
 Phone consultation
 Monitoring symptoms and medication 
side effects
SERVICES
MODEL
MULTI-DISCIPLINARY TEAM
16
Program Director
Registered Nurse
Bilingual Clinician
(MFT)
Education/Employment
Specialist
Psychiatrist
STAFFING
EVIDENCE-BASED
• Assessments are conducted using the Structured 
Interview for Prodromal Symptoms (SIPS) tool, 
developed at the Yale School of Medicine’s PRIME 
Psychosis Prodrome Research Clinic. 
• All of Telecare’s clinicians were trained (with 100% inter‐
rater reliability) on the use of this tool. 
PRACTICE
CONTACT
INFORMATION
Faith Richie, SVP of Development
frichie@telecarecorp.com

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