Challenges and Partnerships in IT
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Aldona Valicenti, who has over 40 years experience working in government IT, talks about the differences in languages, culture, and code between government IT and civic tech — and what each side can learn from each other. Watch the video online: https://www.youtube.com/watch?v=UwseNKJpRPg&list=PL65XgbSILalWFStqV0z0N9pvftstJ8AAh&index=24 Get involved with Code for America: www.codeforamerica.org/action
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Challenges and Partnerships in IT
- 1. Challenge and Partnership NEW INNOVATIVE SERVICE TO CITIZENS BETTER GOVERNMENT Challenge and Partnership: Government IT and Civic Tech The CFA Summit September 23-25, 2014 San Francisco CA Aldona Valicenti, CIO, Lexington Fayette
- 2. Challenge and Partnership Culture Criteria Code Cost Commitment Customer
- 3. Challenge and Partnership can we talk?
- 4. Challenge and Partnership Culture CIVIC TECH • Young • Unencumbered by Past • Embracing Technology • Spontaneous • Open • more… GOVERNMENT IT • Mature • Rooted in the Past • Discomfort with New • Encumbered by Tradition • Guarded • much more…
- 5. Challenge and Partnership Criteria CIVIC TECH • Citizen Request • Citizen Expectation • Make Life Easier • Convenience • Timely Info GOVERNMENT IT • Federal, State, City Requirements • Financial Reporting • Revenue Collection • Auditable • Fiscal Health for Borrowing/Bonding and many, many others
- 6. Challenge and Partnership Code CIVIC TECH • Open Source • Leverage Data • Minimal Support • Easy to Use • Apps • Download from Stores • No Private Data GOVERNMENT IT • Program Language Driven • Structured Requirements • Generate Data • PMP Certified • Application/Change Management • Build, Test, Deploy, etc. • Security Conscious
- 7. Challenge and Partnership Cost CIVIC TECH • Manageable Small Investment • Convenience Driven • Limited Longevity • Easy/No Support • Easily Updated GOVERNMENT IT • Budget Request/Appropriation • Extended Lifetime • Long Deployment • Structured Support • Upgrades, Refresh, Fixes, etc.
- 8. Challenge and Partnership can we talk?
- 9. Challenge and Partnership Commitment and Customer Greatest Agreement • Set Expectations • Meet Requirements • Meet/Surpass Expectations • Collaboration • Honest Feedback • Continuous Engagement
- 10. Challenge and Partnership CIVIC TECH CIVIC TECH Going Forward Together
- 11. Challenge and Partnership Aldona Valicenti CIO Lexington Combined Government avalicenti@lexingtonky.gov 859-367-4908