A Community Cloud is a robust business platform that allows users to exchange data and information through multiple modes of communication channels for better management of tasks and services.

1. Importance of Salesforce Community Cloud
for your business
TM
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2. Agenda
● Introduction to Community Cloud
● Infrastructure as a service (IAAS)
models
● Overview of Salesforce Communities
● Features of Community Cloud
● Benefits of Community Cloud for
businesses
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3. Introduction to Community Cloud
A Community Cloud is a robust business platform that allows users to
exchange data and information through multiple modes of communication
channels for better management of tasks and services.
cloud.analogy info@cloudanalogy.com +1(415)830-3899

4. Infrastructure as a service (IAAS)
models
● Public Cloud-Service computing infrastructure shared among
organizations
● Private Cloud-Private Internal Network
● Hybrid Cloud-Consists of two or more cloud models
● Community Cloud-Shared infrastructure for particular community
cloud.analogy info@cloudanalogy.com +1(415)830-3899

5. Overview of Salesforce Communities
cloud.analogy info@cloudanalogy.com +1(415)830-3899
Collaborate
Marketing
Project
management
Customer
service

6. Features of Community Cloud
Flexible and Scalable
(can easily meet the requirements of
users)
Available and Reliable
(Replication of data is done to alternate website)
Safe and secure
(Data needs to be managed properly on the servers)
Improved Services
(Consists of all data and applications required to
manage those systems)
Inbuilt Templates
(Provide pre-built templates for the business
communities)
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7. Benefits of Community Cloud for businesses
Build strong and lasting customer relationships
Empower employees and improve business performance
Provide Better Customer Service
Boost Marketing Impact
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8. Need help to set up Community Cloud?
Contact our Cloud Analogy certified
experts who will help you with the best
customer-centric solutions to grow
your business.
We are always ready to help you!
cloud.analogy info@cloudanalogy.com +1(415)830-3899

9. Thank You
cloud.analogy info@cloudanalogy.com +1(415)830-3899