In this presentation, we will discuss 7 Key Takeaways from Dreamforce 2019. Dreamforce, the biggest tech conference of the year, happened on November 19-22 in San Francisco, California at the Moscone Center.

1. 7 Key Takeaways from
Dreamforce 2019
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2. Dreamforce, the biggest tech conference of the year, happened on November 19-22 in San Francisco,
California at the Moscone Center.
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3. Key Announcements at Dreamforce
2019 include:
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A new partnership
with Apple;
Salesforce Customer
360 Data Manager;
Artificial Intelligence
Improvements;
MuleSoft's New Tools,
Learning Modules, and more.

4. Key Highlights and Takeaways
from Dreamforce 2019
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5. Marc Benioff was interrupted during his speech by protestors
Marc Benioff, the co-CEO and Chairman of Salesforce, was interrupted various times by protesters
during his keynote speech on Tuesday. He gave 30 seconds to the protestor to say his part before he
was escorted. The protestor spoke about Salesforce's controversial contract with the U.S. Customs and
Border Protection.
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The latest Customer 360 Truth announced by Salesforce during Dreamforce is a
new set of capabilities that allows companies to build a single source of truth
across all of their customer relationships

6. 2. Tableau, the newest addition to the Salesforce family
Salesforce welcomed the recent acquisition: Tableau, the analytics vendor, acquired by the company as
part of an all-equity deal for $15.7 billion in May this year.
Salesforce chairman and co-CEO Marc Benioff kicked off the day by welcoming the Tableau CEO Adam
Selipsky to the Ohana.
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7. 3. Apple partnership
Salesforce announced the general availability of several new features, such as a revamped Salesforce
Mobile application, and the new Trailhead GO training application. It also announced the enhanced
Salesforce Mobile Software Development Kit (SDK) that would enable developers to build and deploy
iOS applications on the Salesforce platform.
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8. Einstein Voice Enhancements
Salesforce has expanded the capabilities of Einstein Voice Assistant that
enables customers to easily navigate cloud services automatically. With
Einstein Voice Assistant, users can easily update Salesforce records and
create tasks by using natural language requests. Furthermore, Salesforce
also added Einstein's voice skills so that developers and admins can
create custom voice applications.
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9. AWS (Amazon Web Services) Partnership
Salesforce has made three announcements regarding its partnership with the public cloud provider
Amazon Web Services, including a Contact Center Solution that connects Cloud Service and Amazon
Connect. The introduction of an AWS pathway on the Trailhead training platform and an integration that
allows users to ask questions about their Salesforce data using Einstein Voice Skills with Amazon Alexa
devices.
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10. Barack Obama's Keynote at Dreamforce
Former U.S. President Barack Obama joined Salesforce founder and co-CEO Marc Benioff to discuss
including philanthropy, climate change, and youth leadership. The session gained much popularity when
the statesman talked about his efforts to support the next generation of leaders through the Obama
Foundation.
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11. 7. Customer Perspectives
HSBC, one of the largest banking and financial services institutions in the world, has created an API
portal for developers leveraging tools from Mulesoft and Salesforce.
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12. Dreamforce has remained the world's biggest tech conference hosted by Salesforce that gathers more
than 170,000 registered attendees and 13 million online viewers. From hands-on workshops to
inspirational keynotes to networking sessions, there's something for everyone to take away at
Dreamforce.
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13. Thank You
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