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Corey Wagner
BUAD302
2:00-3:15
Instructor: Suresh Sundaram
1.
Queston
1. eatrest
2. totspent
3. watchtv
4. tvprogram
5. tvnewsviewer

6. newstime
7. surfnet

Measure
Nominal
Ratio
Nominal
Nominal
Nominal

Nominal
Nominal

central tendency
mode= 1
mean= $158.59
mode= 1
mode= 3
mode= 1

Measure of Variation
frquency distribution: yes 100%, no 0%
standard deviation = $90.78
frequency distribution: yes 95.8%, no 4.2%
standard deviation = .985
frquency distrubtion: yes 89.1%, no 10.9%

mode= 4
mode= 3

frequency distrbution: 7am News 9.1%, 6pm news 35.5.%, 10
pm news, 55.3%
frequency distribution: less than 1 hour 6.2% 1-2 hours

8. websitevisit
9. smartphone
10. location
11. distance
12. wine
13. chef
14. waitsatff
15. unique
16. local
17. attractive
18. music
19. parking
20. likely
21. avprice

Nominal
Nominal
interval
Interval
Interval
Interval
Interval
Interval
Interval
interval
Interval
Interval
Interval
Ratio

mode= 3
mode= 2
mean= 2.47
mean= 3.29
mean=3.54
mean= 3.59
mean= 3.54
mean= 3.60
mean= 2.43
mean=3.68
mean= 3.48
mean= 2.30
mean= 3
mean= $24.09

Frequncy distribution: News 13.9 %, Sports 16.9%, Shopping
30.3%, Social Media 14.5 %, Other 24.3
frequency distrubtion: yes 44.5%, no 55.5%
standard deviation = 1.35
standard deviation = 1.31
standard deviation = 1.50
standard deviation = 1.50
standard deviation = 1.47
standard deviation = 1.54
standard deviation = 1.48
standard deviation = 1.51
standard deviation = 1.41
standard deviation = 1.224
standard deviation = 1.226
standard deviation = 10.111

22. birthyear

Ratio

mean= 1967.52

standard deviation = 9.99

23. education

Nominal

mode= 6

24. maritalstatus Nominal

mode= 2

25. hometype
26. familysize

Nominal
Ratio

mode= 4
mean= 2.64

27. zipcode

Nominal

mode= 3

28. income
29. gender
30. Age

Nominal
Nominal
ratio

mode = 4
mode = 1
mean = 45.48

frequency distribution: less than high school 2.8%, some
high school 2.8%, high gradaduate 3.6%, some college (no
degree) 3.4%, associate degree 3.6%, bachelor's degree
59.9%, masters degree 21.6%, doctorate degree 2.2%
frequency distribution: single 24.4%, married 66.9%, other
8.7%
frequency distribution: rental apartmen 25.6%,
condominium 25.3%, townhome 21.2%, single family home
27.9%
standard deviation 1.382
frequency distribution: north 5%, east 27.9%, west 55.7%,
south 9.5%
frequency distribution: <$15,000 6.4%
$15,000 to $24,999 8.1%
$25,000 to $49,999 20.4%
$50,000 to $74,999 33.9%
$75,000 to $99,999 3.6
$100,000 to $149,999 10.1%
$150,000+ 17.4%
frequency distribution: male 52.7%, female 47.3%
standard deviation: 9.99
Changes that were made to the original data table
Variable number and
characteristic that was
adjusted
4: tvprogram

What scale it originally
was listed as:

What scale it was
changed to:

Why the variable scale
was changed:

Scale

Nominal

12: wine

Nominal

Interval

15: unique

Nominal

Interval

16: local

Nominal

Interval

19: parking

Nominal

Interval

22: birthyear

Nominal

Ratio

23: education

Ordinal

Ratio

It was changed form
scale to nominal
because this question
has to deal with
specific categorical
data that can be
grouped
It was changed from
nominal to interval
because there are
values for customers
to choose from that
are divided into
intervals
It was changed from
nominal to interval
because there are
values for customers
to choose from that
are divided into
intervals
It was changed from
nominal to interval
because there are
values for customers
to choose from that
are divided into
intervals
It was changed from
nominal to interval
because there are
values for customers
to choose from that
are divided into
intervals
Zero is a value that
could be provided as
an adequate response
Zero (no education) is
a value that could be
provided as an
adequate response
2.
a)

Null hypothesis: Men and women spend the same amount of money, on a monthly basis, on
lunch or dinner at restaurants.
Alternative hypothesis: Men and women do not spend the same amount of money, on a
monthly basis, on lunch or dinner at restaurants.
Analysis: I ran an independent samples t-test for Chef Gaston in order to determine if Men and
women, which were the group variable, spend the same amount of money, on a monthly basis,
on lunch or dinner at restaurants. I reject the null hypothesis, and accept the alternative
hypothesis. The statistical significance level is .024, which is lower than .05, the confidence
interval level. Therefore, women spend more money then men, on average; women spend
$169.99 in comparison to men who only spend $148.34 per month.
Recommendation: Determine what is least appealing about restaurants to men, and improve
upon that aspect. Also, determine what the most liked quality of restaurants is and emphasize
that as a critical aspect of your restaurant, that will drive more male clientele to your
restaurant, thus equating the amount of money spent by males and females.
b)

Null hypothesis: The expected average price for an evening entrée item alone is the same for men and
women.
Alternative Hypothesis: The expected average price for an evening entrée item alone is not the same
for men and women.
Analysis: I ran an independent sample t-test in order to determine if men and women expected the
average price for an evening entrée item alone to differentiate between the two groups. The variable is
not statistically significant because the significant level of .230 is greater than the confidence level of .05
for the variable. Therefore, I would not reject the null hypothesis and assume that men and women
have an equivalent expected average price for an evening entrée item alone. Men have an average
expectation of their evening entrée item alone being $24.50 compared to women who believe theirs will
be $23.63.
Recommendation: Advertise to the community that price is consistent across the entree menu,
therefore demonstrating to patrons that your restaurant is more concerned with the quality of food
serviced rather than inflating prices on food items that are ordered most often by males or females

c)
Group Statistics
Would you describe yourself

N

Mean

Std. Deviation

Std. Error Mean

as one who watches
television?
Yes

342

3.65

1.516

.082

No

15

4.27

1.387

.358

Attractive Décor
Independent Samples Test
Levene's Test for

t-test for Equality of Means

Equality of Variances
F

Sig.

T

df

Sig. (2-

Mean

Std. Error

95% Confidence

tailed)

Differenc

Differenc

Interval of the

e

e

Difference
Lower

Equal variances
Attractive

.065

355

.126

-.612

.399

-1.395

.172

-

15.50

.116

-.612

.367

-1.393

.169

1.665

assumed

Décor

3.435

-

Upper

3

1.535

Equal variances
not assumed

Null hypothesis: People who watch television and those who don’t are the same in terms of the
importance attached to attractive décor.
Alternative Hypothesis: People who watch television and those who don’t are the different in
terms of the importance attached to attractive décor.
Analysis: For my analysis I ran an independent sample t-test. In doing so I was able to
determine that there was not a difference between to two sample means. After reviewing the
statistics, I would not reject the null hypothesis because the significance level is .065, which is
higher than the level of confidence of .05. Meaning that people who watch television and those
who don’t are the same in terms of the importance attached to attractive décor. Also, with the
F statistic being low,that demonstrates that there is not significant difference between the
groups, which reaffirms not rejecting the null hypothesis.
Recommendation: Decorate your restaurant with attractive décor because, whether the
person watches television or not, they view attractive décor as an important aspect of a
restaurant.

d)
Group Statistics
Would you describe yourself

N

Mean

Std. Deviation

Std. Error Mean

as one who watches
television?
Yes

342

2.30

1.209

.065

No

15

2.20

1.568

.405

Free Valet Parking

Independent Samples Test
Levene's Test for

t-test for Equality of Means

Equality of
Variances
F

Sig.

t

df

Sig. (2-

Mean

Std.

95% Confidence

tailed)

Differenc

Error

Interval of the

e

Differenc

Difference

e
Equal variances
Free Valet

.239

355

.748

.104

.323

-.531

.740

.254 14.74

Equal variances

.322

Upper

.803

.104

.410

-.771

.979

assumed

Parking

1.393

Lower

not assumed

0

Null hypothesis:People who watch television and those who don’t are the same in terms of the
importance attached to valet parking.
Alternative Hypothesis: People who watch television and those who don’t differ in terms of the
importance attached to valet parking.
Analysis: I would not reject the null hypothesis and state that: people who watch television and
those who don’t are the same in terms of the importance attached to valet parking. I ran an
independent samples t-test to evaluate the two samples,which gave me a significance level of
.239, which is higher than the confidence level of .05. The F statistics is small, 1.393, which
reaffirms that there is not significant differences between the groups, and that the independent
variable probably does not have a significant impact on the dependent variable.
Recommendation: Valet parking should be provided at your restaurant because people who
watch television and those who don’t are the same terms of how important they believe it is.
Therefore, when you are interviewing potential employees for the valet positions, make sure
they are quality drivers and have positive personalities to make the valet process as enjoyable
as possible for the individuals that patronize your restaurant and use the service.

3.
ANOVA
Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
Sum of
Df
Mean
F
Sig.
Squares
Square
Between
199.356
7
28.479 29.613
.000
Groups
Within Groups
335.642
349
.962
Total
534.997
356

Multiple Comparisons
Dependent Variable: Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
Scheffe
(I) What is your
(J) What is your
Mean
Std.
Sig.
95% Confidence
highest level of
highest level of
Difference Error
Interval
education you
education you
(I-J)
Lower
Upper
have achieved?
have achieved?
Bound
Bound
Some High School
.300
.439 1.000
-1.36
1.96
High School
.092
.412 1.000
-1.46
1.65
Graduate
Some College (No
Degree)
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than High
School
High School
Graduate
Some College (No
Some High School
Degree)
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than High
High School
School
Graduate
Some High School
Less than High
School

.317

.420

.999

-1.27

1.90

-.831
-1.796*
-2.055*
-3.350*
-.300

.412
.317
.330
.465
.439

.773
.000
.000
.000
1.000

-2.39
-2.99
-3.30
-5.11
-1.96

.73
-.60
-.81
-1.59
1.36

-.208

.412

1.000

-1.76

1.35

.017

.420

1.000

-1.57

1.60

-1.131
-2.096*
-2.355*
-3.650*
-.092

.412
.317
.330
.465
.412

.380
.000
.000
.000
1.000

-2.69
-3.29
-3.60
-5.41
-1.65

.43
-.90
-1.11
-1.89
1.46

.208

.412

1.000

-1.35

1.76
Some College (No
Degree)
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than High
School
Some High School
High School
Some College (No
Graduate
Degree)
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than High
School
Some High School
High School
Graduate
Associate Degree
Some College (No
Degree)
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than High
School
Some High School
High School
Graduate
Bachelor's Degree
Some College (No
Degree)
Associate Degree
Master's Degree
Doctorate Degree
Less than High
School
Some High School
Master's Degree
High School
Graduate
Some College (No
Degree)

.224

.393

1.000

-1.26

1.71

-.923
-1.889*
-2.147*
-3.442*
-.317

.385
.280
.294
.441
.420

.569
.000
.000
.000
.999

-2.38
-2.95
-3.26
-5.11
-1.90

.53
-.83
-1.04
-1.78
1.27

-.017
-.224

.420
.393

1.000
1.000

-1.60
-1.71

1.57
1.26

-1.147
-2.113*
-2.371*
-3.667*
.831

.393
.291
.304
.448
.412

.291
.000
.000
.000
.773

-2.63
-3.21
-3.52
-5.36
-.73

.33
-1.01
-1.22
-1.98
2.39

1.131
.923

.412
.385

.380
.569

-.43
-.53

2.69
2.38

1.147

.393

.291

-.33

2.63

-.965
-1.224*
-2.519*
1.796*

.280
.294
.441
.317

.109
.017
.000
.000

-2.02
-2.33
-4.18
.60

.09
-.11
-.86
2.99

2.096*
1.889*

.317
.280

.000
.000

.90
.83

3.29
2.95

2.113*

.291

.000

1.01

3.21

.965
-.258
-1.554*
2.055*

.280
.130
.353
.330

.109
.787
.008
.000

-.09
-.75
-2.89
.81

2.02
.23
-.22
3.30

2.355*
2.147*

.330
.294

.000
.000

1.11
1.04

3.60
3.26

2.371*

.304

.000

1.22

3.52
1.224*
.258
-1.295
3.350*

.294
.130
.364
.465

.017
.787
.085
.000

.11
-.23
-2.67
1.59

2.33
.75
.08
5.11

3.650*
3.442*

.465
.441

.000
.000

1.89
1.78

5.41
5.11

3.667*

.448

.000

1.98

5.36

2.519*

.441

.000

.86

4.18

Bachelor's Degree
Master's Degree

Doctorate Degree

Associate Degree
Bachelor's Degree
Doctorate Degree
Less than High
School
Some High School
High School
Graduate
Some College (No
Degree)
Associate Degree

*

.353
.364

.008
.085

.22
-.08

2.89
2.67

1.554
1.295

*. The mean difference is significant at the 0.05 level.

Based on the description of the restaurant you just
saw, how likely are you to have dinner at this
restaurant?
a,b
Scheffe
What is your highest
N
Subset for alpha = 0.05
level of education
1
2
3
you have achieved?
Some College (No
12
1.08
Degree)
Some High School
10
1.10
High School
13
1.31
Graduate
Less than High
10
1.40
School
Associate Degree
13
2.23
2.23
Bachelor's Degree
214
3.20
Master's Degree
77
3.45
3.45
Doctorate Degree
8
4.75
Sig.
.226
.154
.103
Means for groups in homogeneous subsets are displayed.
a. Uses Harmonic Mean Sample Size = 13.797.
b. The group sizes are unequal. The harmonic mean of the
group sizes is used. Type I error levels are not guaranteed.
Null hypothesis: The differences in the likelihood to patronize are not likely to exist between all
groups of customers based on education level
Alternative hypothesis:The differences in the likelihood to patronize are likely to exist between
all groups of customers based on education level
Analysis: The N column indicates that 10 individuals have an education level of less than high
school, 10 individuals have some high school education,13 individuals are high school
graduates, 12 individuals have some college education but no degree, 13 individuals have
associate degrees, 214 individuals have bachelor degrees, 77 individuals have masterdegrees,
and 8 individuals have doctorate degrees. Thus, the highest numbers of individuals with a
particular education are those with bachelor degrees. The question is, however, is whether
customers who are more educated are more likely to patronize the new restaurant? Looking at
the numbers in the mean column, we see that the likelihood of returning is lower for individuals
with lower education. That is, the numbers in the numbers in the Mean column indicate that
individuals with a doctorate degree report a likelihood of returning of 4.75.Thus, the likelihood
of returning to the new restaurant means become larger with the more education an individual
receives.
Looking at the information in the table from the Scheff test, the significance column
shows that differences between some of the group means are statistically significant (.000,
.008, and .017) while others are not (1.000, .999, .773, .380, .569, .291, .109, .787). More
specifically, the means of the doctorate degree, masters degree and bachelors degree are
statistically significant. In contrast, individuals with some high school education, high school
graduates, individuals with some high school education but no degree, and associate degrees
are not statistically significant. Thus, the means of individuals with doctorate degree, masters
degree and bachelors degree are statistically different from those individuals with some high
school education, high school graduates, and individuals with some high school education but
no degree. The means of individuals with an Associates degree is statistically significant when
being compared only to Masters degrees and Doctorate degrees. Also, when comparing the
mean for Bachelors degree to Doctorate degree is statistically significant. In conclusion, we can
state that customers education levels does influence the likelihood of returning, but the
influence is not significant until a customer has an education level of a bachelors degree or
higher.
I would reject the null hypothesis and conclude that, in fact, there truly are differences
in the means of likelihood of returning based on the level of education received.
Recommendations:I would createan advertisingfor Chef Gaston that was geared toward
individuals with lower education. By creating some sort of incentive program for individuals
with lower income, it would help to increase the likelihood of returning. Also, do further
research as to why these individuals with lower income are not returning as much in order to
provide the most accurate and efficient advertising campaign possible.

4.
One-Sample Statistics
N Mean
Std.
Deviatio
n
Wine Selection
63 1.33
.475
Famous Chef
63 1.46
.502
Locally-sourced
63 4.52
.503
Ingredients
Live Music
63 1.63
.485

t

Wine Selection
Famous Chef
Locally-sourced
Ingredients
Live Music

Std.
Error
Mean
.060
.063
.063
.061

One-Sample Test
Test Value = 5
df
Sig. (2Mean
tailed) Differenc
e

-61.245
-55.919
-7.508

62
62
62

.000
.000
.000

-3.667
-3.540
-.476

-55.035

62

.000

-3.365

95% Confidence
Interval of the
Difference
Lower
Upper
-3.79
-3.55
-3.67
-3.41
-.60
-.35
-3.49

-3.24

Null hypothesis: Potential Patrons that are “Completely likely” will definitely not think that the
Wine selection, Famous Chef, Locally sourced ingredients, and live music are “completely
important” to patronize Chef Gaston’s restaurant.
Alternative hypothesis: Potential Patrons that are “Completely likely” will definitely think that
the Wine selection, Famous Chef, Locally sourced ingredients, and live music are “completely
important” to patronize Chef Gaston’s restaurant.
Analysis: I conducted a one-sample t-test to determine if potential patrons who are
“completely likely” to patronize Chef Gaston’s restaurant consider Wine selection, Famous
Chef, Locally sourced ingredients, and live music characteristics that are “completely
important”. According to the means that were derived from the test, Wine selection had a
mean of 1.33, which fell between completely unimportant and somewhat unimportant. Having
a famous chef for a restaurant had a mean of 1.46, which fell in between completely
unimportant and somewhat unimportant. Locally sourced ingredients received a mean 4.52,
which falls in between somewhat important and completely important. Lastly, live music
received a mean score of 1.63, which is between completely unimportant and somewhat
unimportant. In conclusion, I would reject the null hypothesis because all the variables have a
statistical significance level of .000. We can conclude that potential patronsthat are
“completely likely” will definitely think that the Wine selection, Famous Chef, Locally sourced
ingredients, and live music are “completely important” to patronize Chef Gaston’s restaurant.
Recommendation: Throughout the advertising campaign for Chef Gaston’s restaurant, make
sure to emphasize the fact that the restaurant has a wine selection, Famous Chef, Locally
sourced ingredients, and live music. People believe that are likely to visit the restaurant believe
these are completely important so therefore it is crucial to notify these individuals that these
amenities are provided at Chef Gaston’s restaurant.

5.
Between-Subjects Factors
Value Label
1
<$15,000
$15,000 to
2
$24,999
$25,000 to
3
Which of the
$49,999
following categories
$50,000 to
best describes your 4
$74,999
before tax household
$75,000 to
income?
5
$99,999
$100,000 to
6
$149,999
7
$150,000+
1
Sports
What types of
2
Comedy
programs do you
watch most on
3
Drama
television?
4
Talk Shows

N
19
27
71
116
13
35
61
56
67
146
73

Tests of Between-Subjects Effects
Dependent Variable: Based on the description of the restaurant you just saw,
how likely are you to have dinner at this restaurant?
Source
Type III Sum
df
Mean
F
Sig.
of Squares
Square
a
Corrected Model
390.151
19
20.534
57.820
.000
Intercept
1102.996
1
1102.996 3105.801
.000
income
94.496
6
15.749
44.347
.000
tvprogram
19.311
3
6.437
income *
12.215
10
1.221
tvprogram
Error
114.355
322
.355
Total
3661.000
342
Corrected Total
504.506
341
a. R Squared = .773 (Adjusted R Squared = .760)

18.125
3.439

.000
.000

Descriptive Statistics
Dependent Variable: Based on the description of the restaurant you just saw,
how likely are you to have dinner at this restaurant?
Which of the following
categories best
describes your before
tax household
income?

What types of
programs do you
watch most on
television?

Sports
Total
Sports
$15,000 to $24,999
Total
Comedy
Drama
$25,000 to $49,999
Talk Shows
Total
Comedy
Drama
$50,000 to $74,999
Talk Shows
Total
Sports
Comedy
$75,000 to $99,999
Drama
Talk Shows
Total
Sports
Comedy
$100,000 to $149,999 Drama
Talk Shows
Total
Sports
$150,000+
Comedy
<$15,000

Mean

1.32
1.32
1.11
1.11
3.00
2.64
2.91
2.70
2.83
2.72
2.82
2.75
2.00
4.00
3.00
4.33
3.85
4.50
4.60
2.00
4.75
4.57
3.29
4.44

Std.
Deviation

.671
.671
.424
.424
.000
.485
.302
.460
.408
.452
.670
.509
.
1.155
.000
.816
1.068
.707
.754
.
.452
.778
.951
.948

N

19
19
27
27
5
55
11
71
6
82
28
116
1
4
2
6
13
2
20
1
12
35
7
32
Total

Drama
Talk Shows
Total
Sports
Comedy
Drama
Talk Shows
Total

3.83
4.69
4.31
1.59
4.21
2.73
3.68
3.04

.408
.479
.904
1.075
1.008
.516
1.066
1.216

6
16
61
56
67
146
73
342

Pairwise Comparisons
Dependent Variable: Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
(I) Which of the
(J) Which of the
Mean
Std.
Sig.d
95% Confidence
following
following
Difference Error
Interval for Differenced
categories best
categories best
(I-J)
Lower
Upper
describes your
describes your
Bound
Bound
before tax
before tax
household
household
income?
income?
$15,000 to
.205a,b
.178
.252
-.146
.556
$24,999
$25,000 to
-1.533a,b,*
.176
.000
-1.878
-1.187
$49,999
$50,000 to
-1.476a,b,*
.165
.000
-1.800
-1.151
$74,999
<$15,000
$75,000 to
-2.018a,*
.247
.000
-2.504
-1.531
$99,999
$100,000 to
-2.647a,*
.234
.000
-3.108
-2.186
$149,999
$150,000+
-2.745a,*
.166
.000
-3.072
-2.418
a,b
<$15,000
-.205
.178
.252
-.556
.146
a,b,*
$25,000 to
-1.737
.159
.000
-2.051
-1.424
$49,999
$50,000 to
-1.680a,b,*
.147
.000
-1.970
-1.391
$15,000 to
$74,999
$24,999
$75,000 to
-2.222a,*
.236
.000
-2.687
-1.758
$99,999
$100,000 to
-2.851a,*
.222
.000
-3.289
-2.414
$149,999
$25,000 to
$49,999

$50,000 to
$74,999

$75,000 to
$99,999

$100,000 to
$149,999

$150,000+

$150,000+
<$15,000
$15,000 to
$24,999
$50,000 to
$74,999
$75,000 to
$99,999
$100,000 to
$149,999
$150,000+
<$15,000
$15,000 to
$24,999
$25,000 to
$49,999
$75,000 to
$99,999
$100,000 to
$149,999
$150,000+
<$15,000
$15,000 to
$24,999
$25,000 to
$49,999
$50,000 to
$74,999
$100,000 to
$149,999
$150,000+
<$15,000
$15,000 to
$24,999
$25,000 to
$49,999
$50,000 to
$74,999
$75,000 to
$99,999
$150,000+
<$15,000

-2.950a,*
1.533a,b,*
1.737a,b,*

.149
.176
.159

.000
.000
.000

-3.242
1.187
1.424

-2.657
1.878
2.051

.057a,b

.144

.692

-.226

.340

-.485a,*

.234

.039

-.945

-.025

-1.114a,*

.220

.000

-1.547

-.681

-1.213a,*
1.476a,b,*
1.680a,b,*

.145
.165
.147

.000
.000
.000

-1.499
1.151
1.391

-.926
1.800
1.970

-.057a,b

.144

.692

-.340

.226

-.542a,*

.226

.017

-.986

-.098

-1.171a,*

.211

.000

-1.587

-.755

-1.270a,*
2.018b,*
2.222b,*

.132
.247
.236

.000
.000
.000

-1.529
1.531
1.758

-1.010
2.504
2.687

.485b,*

.234

.039

.025

.945

.542b,*

.226

.017

.098

.986

-.629*

.281

.026

-1.181

-.077

-.728*
2.647b,*
2.851b,*

.227
.234
.222

.001
.000
.000

-1.174
2.186
2.414

-.281
3.108
3.289

1.114b,*

.220

.000

.681

1.547

1.171b,*

.211

.000

.755

1.587

.629*

.281

.026

.077

1.181

-.099
2.745b,*

.213
.166

.643
.000

-.517
2.418

.320
3.072
$15,000 to
2.950b,*
.149
.000
2.657
$24,999
$25,000 to
1.213b,*
.145
.000
.926
$49,999
$50,000 to
1.270b,*
.132
.000
1.010
$74,999
$75,000 to
.728*
.227
.001
.281
$99,999
$100,000 to
.099
.213
.643
-.320
$149,999
Based on estimated marginal means
*. The mean difference is significant at the
a. An estimate of the modified population marginal mean (I).
b. An estimate of the modified population marginal mean (J).
d. Adjustment for multiple comparisons: Least Significant Difference (equivalent to no
adjustments).

3.242
1.499
1.529
1.174
.517

Estimates
Dependent Variable: Based on the description of the restaurant you
just saw, how likely are you to have dinner at this restaurant?
What types of
programs do you
watch most on
television?
Sports
Comedy
Drama
Talk Shows

Mean

2.443a
3.774a
2.838a
3.900a

Std.
Error

95% Confidence Interval
Lower
Upper
Bound
Bound

.157
.100
.155
.079

2.134
3.578
2.532
3.745

2.751
3.970
3.143
4.056

a. Based on modified population marginal mean.

Pairwise Comparisons
Dependent Variable: Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
(I) What types of
(J) What types of
Mean
Std.
Sig.d
95% Confidence
programs do you
programs do you
Difference Error
Interval for Differenced
watch most on
television?

watch most on
(I-J)
Lower
Upper
television?
Bound
Bound
Comedy
-1.332*,b,c
.186
.000
-1.697
-.966
b,c
Sports
Drama
-.395
.221
.074
-.830
.039
Talk Shows
-1.458*,b,c
.176
.000
-1.803
-1.112
*,b,c
Sports
1.332
.186
.000
.966
1.697
*,b,c
Comedy
Drama
.936
.184
.000
.573
1.299
b,c
Talk Shows
-.126
.127
.322
-.376
.124
b,c
Sports
.395
.221
.074
-.039
.830
*,b,c
Drama
Comedy
-.936
.184
.000
-1.299
-.573
*,b,c
Talk Shows
-1.062
.174
.000
-1.405
-.720
*,b,c
Sports
1.458
.176
.000
1.112
1.803
b,c
Talk Shows
Comedy
.126
.127
.322
-.124
.376
*,b,c
Drama
1.062
.174
.000
.720
1.405
Based on estimated marginal means
*. The mean difference is significant at the
b. An estimate of the modified population marginal mean (I).
c. An estimate of the modified population marginal mean (J).
d. Adjustment for multiple comparisons: Least Significant Difference (equivalent to no
adjustments).

4. Which of the following categories best describes your before tax household income?
* What types of programs do you watch most on television?
Dependent Variable: Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
Which of the following What types of
Mean
Std.
95% Confidence Interval
categories best
programs do you
Error
Lower
Upper
describes your before watch most on
Bound
Bound
tax household
television?
income?

<$15,000

$15,000 to $24,999
$25,000 to $49,999

Sports
Comedy
Drama
Talk Shows
Sports
Comedy
Drama
Talk Shows
Sports

1.316
.a
.a
.a
1.111
.a
.a
.a
.a

.137
.
.
.
.115
.
.
.
.

1.047
.
.
.
.885
.
.
.
.

1.585
.
.
.
1.337
.
.
.
.
Comedy
3.000
.267
2.476
Drama
2.636
.080
2.478
Talk Shows
2.909
.180
2.556
a
Sports
.
.
.
Comedy
2.833
.243
2.355
$50,000 to $74,999
Drama
2.720
.066
2.590
Talk Shows
2.821
.113
2.600
Sports
2.000
.596
.828
Comedy
4.000
.298
3.414
$75,000 to $99,999
Drama
3.000
.421
2.171
Talk Shows
4.333
.243
3.855
Sports
4.500
.421
3.671
Comedy
4.600
.133
4.338
$100,000 to $149,999
Drama
2.000
.596
.828
Talk Shows
4.750
.172
4.412
Sports
3.286
.225
2.843
Comedy
4.438
.105
4.230
$150,000+
Drama
3.833
.243
3.355
Talk Shows
4.688
.149
4.394
a. This level combination of factors is not observed, thus the corresponding population
marginal mean is not estimable.
Null hypothesis:There will be no difference between the mean ratings for likelihood to have
dinner at Chef Gaston’s new restaurant for customers that watch different types of television
programs and there will also be no difference between customers who have different before
tax household income.
Alternative hypothesis: There will be a difference between the mean ratings for likelihood to
have dinner at Chef Gaston’s new restaurant for customers that watch different types of
television programs and there will also be a difference between customers who have different
before tax household income.
Analysis: The test of between-subject effects table shows that the F-ratio for income is 44.347,
which is statistically significant at the .000 level. This means that customers who eat at Chef
Gaston’s restaurant with different before tax household income vary in the likelihood of
recommending the restaurant. The F-ratio of for type of television programs the consumers
watch is 18.125, which is also statistically significant at the .000 level. This means that the type
of television programs the consumer watches influences the likelihood of recommending the
restaurant. The means in the descriptive statistics table show that the average likelihood of
recommending Chef Gaston’s restaurant increases with a higher household before tax income.
Thus, customers who have a before tax household income of $150,000+ and $100,000$149,999 show an average likelihood to recommend of 4.31 and 4.57, compared to $75,000-

3.524
2.794
3.263
.
3.312
2.849
3.043
3.172
4.586
3.829
4.812
5.329
4.862
3.172
5.088
3.729
4.645
4.312
4.981
$99,999 (3.85), $74,999-$50,000 (2.75), $49,999-$25,000 (2.70), $24,999-$15,000 (1.1), and
less than $15,000 (1.32).
Chef Gaston was also interested in whether there was a difference in the likelihood to
patronize the restaurant is influenced by type of television programs the consumers watch.
The F-ratio for tvprograms is large 18.125 and statistically important (.000). This means that
customers will be significantly more likely to recommend the restaurant to others depending on
what television program they watch. There are two groups that are more likely to recommend,
talk shows and comedy with an average likelihood to recommend of 3.9 and 3.774, compared
to 2.838 and 2.443 respectively.
The interaction between before tax household income and type of television programs
the consumers watch has an F-ratio of 3.439 and is statistically significant at .000. This means
that there is interaction between before tax household income,type of television programs the
consumers watch, and likelihood of recommending Chef Gaston’s restaurant. Lastly, 77.3
percent of the variation in before tax household income is accounted for by type of television
programs the consumers watch in the likelihood to recommend Chef Gaston’s restaurant is
associated with satisfaction.
Recommendation:Advertise Chef Gaston’s new restaurant on talk show and comedy television
programs and in areas where the most amount of individuals live with $100,000-$149,999, and
plus $150,000 before tax household income live. This will help to maximize the best target
customers for the new restaurant.

6)
a)
Group Statistics
What is your gender?
Based on the description of

N

Male

Std. Deviation

Std. Error Mean

188

3.07

1.263

.092

169

the restaurant you just saw,
how likely are you to have

Mean

2.93

1.183

.091

Female

dinner at this restaurant?

Independent Samples Test
Levene's Test for

t-test for Equality of Means

Equality of
Variances
F

Sig.

t

df

Sig. (2-

Mean

Std.

95% Confidence

tailed)

Differenc

Error

Interval of the

e

Differenc

Difference

e

Lower

Upper
Based on the

Equal variances

description of

1.474

.225 1.079

assumed

.281

.140

.130

-.115

.396

1.083 354.3

the restaurant

355

.280

.140

.129

-.114

.395

you just saw,

80

how likely are

Equal variances

you to have

not assumed

dinner at this
restaurant?

Null hypothesis: There is no difference in appeal for Chef Gaston’s restaurant for men or
women
Alternative hypothesis: :There is a difference in appeal for Chef Gaston’s restaurant for men or
women
Analysis: The amount of male customers was 188 and the amount of female customers in Chef
Gaston’s data set was 169. The mean satisfaction level for males was 3.07, which was a bit
higher compared to that of the females, 2.93. The standard deviation for females is somewhat
smaller, 1.183, than for the males, 1.263. The statistical significance level is .225 and is greater
than .05; therefore we fail to reject the null hypothesis.
Recommendations: The advertising campaign that will be created for the restaurant should be
gender neutral to appeal to both men and women.

b)
ANOVA
Based on the description of the restaurant you just saw, how likely are you to have dinner at
this restaurant?
Sum of Squares

df

Mean Square

Between Groups

253.542

3

84.514

Within Groups

250.964

338

504.506

113.824

Sig.

.742

Total

F

.000

341

Multiple Comparisons
Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this
restaurant?
Scheffe
(I) What types of

(J) What types of

programs do you watch

programs do you watch

most on television?

most on television?

Mean
Difference (IJ)

Std. Error

Sig.

95% Confidence Interval
Lower Bound

Upper Bound
-2.620

*

.156

.000

-3.06

-2.18

Drama

-1.144

*

.135

.000

-1.52

-.76

Talk Shows

-2.096

*

.153

.000

-2.53

-1.67

2.620

*

.156

.000

2.18

3.06

1.476

*

.127

.000

1.12

1.83

.524

*

.146

.005

.11

.93

1.144

*

.135

.000

.76

1.52

-1.476

*

.127

.000

-1.83

-1.12

-.952

*

.124

.000

-1.30

-.61

2.096

*

.153

.000

1.67

2.53

-.524

*

.146

.005

-.93

-.11

.952

*

.124

.000

.61

1.30

Comedy
Sports

Sports
Comedy

Drama
Talk Shows
Sports

Drama

Comedy
Talk Shows
Sports

Talk Shows

Comedy
Drama

*. The mean difference is significant at the 0.05 level.

Based on the description of the restaurant you just saw, how likely are you to have
dinner at this restaurant?
Scheffe

a,b

What types of programs do

N

Subset for alpha = 0.05

you watch most on

1

2

3

4

television?
Sports

56

Drama

146

Talk Shows

2.73

73

Comedy

1.59

67

Sig.

3.68
4.21
1.000

1.000

1.000

1.000

Means for groups in homogeneous subsets are displayed.
a. Uses Harmonic Mean Sample Size = 75.004.
b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error
levels are not guaranteed.

Null hypothesis: The appeals for Chef Gaston’s restaurant does not differ by the type of
programs that respondents watch most on television.
Alternative hypothesis: The appeals for Chef Gaston’s restaurant does differ by the type of
programs respondents watch most on television.
Analysis:A one-way analysis of variance was the statistical test that was the most appropriate.
By analyzing the significance level of .000, it shows that the variable (type of programs they
watch on television) is statistically significant, so we conclude that we would reject the null
hypothesis. We assume that the appeals of Chef Gaston’s restaurant do differ by the type of
programs respondents watch most on television. Analyzing the F-ratio, it has a value of
113.824, which is large. That means that there is significant differences between the groups
and that the independent variable, type of programs they watch on television, influences the
dependent variable, the likelihood to have dinner at Chef Gaston’s restaurant. Individuals who
watch comedy are the most likely to have dinner at Chef Gaston’s restaurant, with an mean of
4.21, followed by talk shows with a mean of 3.68, then dramas with a mean of 2.73, and lastly
those who watch sports are the least likely, with a mean of 1.59, to have dinner at Chef
Gaston’s restaurant. Lastly, the Sheffe test results show that certain means fall outside the
range of the confidence interval, thus reaffirming the need to reject the null hypothesis and
conclude that the pairs of means are statistically different.
Recommendations: Focus most of your advertising on comedy and talk show programs on
television. These are were you will be able to reach the widest audience of consumers that will
also be the most likely to come eat at Chef Gaston’s restaurant.

c)
ANOVA
Based on the description of the restaurant you just saw, how likely are you to have dinner at
this restaurant?
Sum of Squares
Between Groups

df

Mean Square

4.033

5

.807

Within Groups

530.964

351

534.997

Sig.

1.513

Total

F
.533

.751

356

Null hypothesis:The appeals for Chef Gaston’s restaurant does not differ by the number of
hours that respondents spend surfing the internet on an average day.
Alternative hypothesis:The appeals for Chef Gaston’s restaurant does differ by the number of
hours that respondents spend surfing the internet on an average day.
Analysis:There is no statistical difference between the groups. Therefore, the number of hours
that respondents spend surfing the Internet on an average day does not have an impact on the
appeals of Chef Gaston’s restaurant. The F-ratio is small, .533, which determine that there is no
statistical difference between the groups.
Recommendation:Advertising dollars should not be spent trying to market Chef Gaston’s
restaurant on the Internet because patrons are going to the come to the restaurant regardless of
the hours they spend on the internet.
d)
ANOVA
Based on the description of the restaurant you just saw, how likely are you to have dinner at
this restaurant?
Sum of Squares

df

Mean Square

Between Groups

187.758

4

46.940

Within Groups

326.242

332

514.000

47.768

Sig.

.983

Total

F

.000

336

Multiple Comparisons
Dependent Variable: Based on the description of the restaurant you just saw, how likely are
you to have dinner at this restaurant?
Scheffe
(I) What type of website (J) What type of website
Mean
Std.
Sig. 95% Confidence
do you spend the most
do you spend the most
Differe Error
Interval
time on, when you are
time on, when you are
nce (ILower Upper
surfing the Internet?
surfing the Internet?
J)
Bound Bound
Sports (ESPN.com,
-.368
.195 .471
-.97
.24
NFL.com, etc.)
Shopping (Amazon.com,
.918*
.175 .000
.38
1.46
News (CNN.com,
Buy.com, etc.)
FoxNews.com, etc.)
Social Media (Facebook,
2.090*
.202 .000
1.46
2.72
Twitter, etc.)
Other
.751*
.181 .002
.19
1.31
News (CNN.com,
.368
.195 .471
-.24
.97
FoxNews.com, etc.)
Shopping (Amazon.com,
1.286*
.164 .000
.78
1.79
Sports (ESPN.com,
Buy.com, etc.)
NFL.com, etc.)
Social Media (Facebook,
2.458*
.193 .000
1.86
3.06
Twitter, etc.)
Other
1.119*
.171 .000
.59
1.65
*
News (CNN.com,
-.918
.175 .000
-1.46
-.38
FoxNews.com, etc.)
Sports (ESPN.com,
-1.286*
.164 .000
-1.79
-.78
Shopping (Amazon.com,
NFL.com, etc.)
Buy.com, etc.)
Social Media (Facebook,
1.172*
.172 .000
.64
1.71
Twitter, etc.)
Other
-.167
.147 .863
-.62
.29
News (CNN.com,
FoxNews.com, etc.)
Sports (ESPN.com,
Social Media (Facebook,
NFL.com, etc.)
Twitter, etc.)
Shopping (Amazon.com,
Buy.com, etc.)
Other
News (CNN.com,
FoxNews.com, etc.)
Sports (ESPN.com,
NFL.com, etc.)
Other
Shopping (Amazon.com,
Buy.com, etc.)
Social Media (Facebook,
Twitter, etc.)
*. The mean difference is significant at the 0.05 level.

-2.090*

.202 .000

-2.72

-1.46

-2.458*

.193 .000

-3.06

-1.86

-1.172*

.172 .000

-1.71

-.64

-1.339*
-.751*

.179 .000
.181 .002

-1.89
-1.31

-.78
-.19

-1.119*

.171 .000

-1.65

-.59

.167

.147 .863

-.29

.62

1.339*

.179 .000

.78

1.89
Based on the description of the restaurant you just
saw, how likely are you to have dinner at this
restaurant?
a,b
Scheffe
What type of website do you
N
Subset for alpha =
spend the most time on,
0.05
when you are surfing the
1
2
3
Internet?
Social Media (Facebook,
49 1.61
Twitter, etc.)
Shopping (Amazon.com,
102
2.78
Buy.com, etc.)
Other
82
2.95
News (CNN.com,
47
3.70
FoxNews.com, etc.)
Sports (ESPN.com,
57
4.07
NFL.com, etc.)
Sig.
1.000 .928 .376
Means for groups in homogeneous subsets are displayed.
a. Uses Harmonic Mean Sample Size = 61.555.
b. The group sizes are unequal. The harmonic mean of the
group sizes is used. Type I error levels are not guaranteed.
Null hypothesis: The appeals for Chef Gaston’s restaurant does not differ by the type of website
they spend the most time on, when surfing the internet.
Alternative hypothesis: The appeals for Chef Gaston’s restaurant does differ by the type of
website they spend the most time on, when surfing the internet.
Analysis: The means for the type of websites that consumers spend the most time on, when they
are surfing the internet are: Social media (1.61), Shopping (2.78), Other (2.95), News (3.70), and
sports (4.07). With a large F-ratio of 47.768, it is statistically significant at .000. Looking at the
information in the significance column we see that differences between some of the group means
are statistically significant (.000) while others are not (.471). Specifically, the means of the News
and Sports (.471) as well as Shopping and Other (.863) are not statistically significantly. As a
general conclusion, we can state that the type of website a consumer they spend the most time
on, when they are surfing the Internet does influence the appeal of Chef Gaston’s restaurant. We
would reject the null hypothesis and accept the alternative hypothesis.
Recommendations: Advertise more on sports and news websites because they have the highest
average of being likely to have dinner at Chef Gaston’s restaurant.
7)
a)
Paired Samples Statistics
Mean

N

Std. Deviation

Std. Error Mean

Upscale Location

357

1.351

.071

Located with 30 minutes

3.29

357

1.313

.069

Famous Chef

3.59

357

1.501

.079

Knowledgeable Wait Staff

3.54

357

1.470

.078

Unique Menu

3.60

357

1.543

.082

Locally-sourced Ingredients

2.43

357

1.484

.079

Wine Selection

3.54

357

1.501

.079

Free Valet Parking

Pair 1

2.57

2.30

357

1.224

.065

driving distance
Pair 2

Pair 3

Pair 4

Paired Samples Correlations
N
Upscale Location & Located
Pair 1

Correlation

Sig.

357

-.807

.000

357

.817

.000

357

-.884

.000

357

-.531

.000

with 30 minutes driving
distance

Pair 2

Pair 3

Pair 4

Famous Chef &
Knowledgeable Wait Staff
Unique Menu & Locallysourced Ingredients
Wine Selection & Free Valet
Parking

Paired Samples Test
Paired Differences
Mean

t

Std.

Std. Error

95% Confidence Interval

Deviation

Mean

of the Difference
Lower

Upper

df

Sig. (2tailed)
Upscale Location Pair

2.532

.134

-.983

-.456

-5.372

356

.000

.059

.899

.048

-.035

.152

1.236

356

.217

1.165

2.938

.156

.859

1.471

7.494

356

.000

1.244

2.388

.126

.995

1.492

9.841

356

.000

Located with 30

1

-.720

minutes driving
distance

Pair
2

Pair
3

Famous Chef Knowledgeable Wait
Staff
Unique Menu Locally-sourced
Ingredients

Pair

Wine Selection -

4

Free Valet Parking

Null hypothesis: Customers are more likely to patronize a restaurant at an upscale location or
located within 30 minutes driving distance.
Alternative hypothesis:Customers are not more likely to patronize a restaurant at an upscale
location or located within 30 minutes driving distance.
Analysis:Running a paired samples t-test, I was able to come up with the means for unique
food, 2.57, and for located within 30 minutes driving distance, the mean is 3.29. The t-value for
this comparison is -5.372 and it is significant at the .000 level. Thus we can reject the null
hypothesis that the two means are equal. Moreover, we can conclude that patrons have
somewhat more favorable perceptions of a restaurant being located within 30 minutes driving
distance than unique food.
Recommendations:Advertise to consumers in a 30 minute driving distance radius of the
restaurant because that variable is an important aspect of whether they are the most likely to
patronize Chef Gaston’s restaurant.

b)
Null hypothesis: Customers are more likely to patronize a restaurant with a famous chef or one
that has knowledgeable wait staff.
Alternative hypothesis: Customers are not more likely to patronize a restaurant with a famous
chef or one that has knowledgeable wait staff.
Analysis:Running a paired sample t-test, I was able to come up with the means for having a
famous chef, 3.59, and for a knowledgeable wait staff, 3.54. The t-value for this comparison is
1.236 and it is not significant because of the level of .217. Thus, we do not reject the null
hypothesis that the two means are equal. Moreover, we can conclude that patrons have the
same perception of a restaurant with a famous chef and one that has a knowledgeable staff.
Recommendations:Advertise to potential patrons of Chef Gaston’s new restaurant that he is a
famous chef and that the wait staff is knowledgeable, because these two variables had a
reasonably high mean value for appeal to the restaurant if these characteristics existed.

c)
Null hypothesis: Customers are more likely to patronize a restaurant with a unique menu or
one that sources with ingredients locally.
Alternative hypothesis: Customers are more likely to patronize a restaurant with a unique
menu or one that sources with ingredients locally.
Analysis:Running a paired sample t-test, I was able to come up with the means for a unique
menu, 3.60, and for locally sourced ingredients is 2.43. The t-value for this comparison is 7.494
and it is significant at the .000 level. Thus we can reject the null hypothesis that the two means
are equal. Moreover, we can conclude that patrons have somewhat more favorable
perceptions of a restaurant with a unique menu than one with locally sourced ingredients.
Recommendations:Advertise to potential patrons that Chef Gaston’s new restaurant has a
unique menu because customers are more likely to patronize the restaurant for that variable
more than a restaurant that sources their ingredients locally.

d)
Null hypothesis: Customers are more likely to patronize a restaurant that has a better wine
selection or one that offers free valet parking.
Alternative hypothesis: Customers are more likely to patronize a restaurant that has a better
wine selection or one that offers free valet parking.
Analysis:Running a paired sample t-test, I was able to come up with the means for wine
selection, 3.54, and for free valet parking, 2.30. The t-value for this comparison is 9.841 and it is
significant at the .000 level. Thus we can reject the null hypothesis that the two means are
equal. Moreover, we can conclude that patrons have somewhat more favorable perceptions of
a restaurant with a wine selection than one with free valet parking.
Recommendations:Advertise to potential patrons that Chef Gaston’s new restaurant has a
better wine selection because customers believe that offering free valet is not statistically
significant enough for them to be more likely to patronize the restaurant.

8)
a)

On average, on a
monthly basis, how
much do you spend
on lunch or dinner at
restaurants?

One-Sample Statistics
N
Mean
Std.
Deviation
357 $158.5910
$90.78166

Std. Error
Mean
$4.80467

One-Sample Test
t

On average, on a
monthly basis, how
much do you spend
on lunch or dinner at
restaurants?

1.788

Df

356

Test Value = 150
Sig. (2Mean
95% Confidence Interval
tailed)
Difference
of the Difference
Lower
Upper
.075
$8.59104
-$0.8581
$18.0402

Null hypothesis: the mean of X2 - on average on a monthly basis, how much do you spend on
lunch or dinner at restaurants - will not be significantly different from $150.
Alternative hypothesis: the mean of the answers to X2 - on average on a monthly basis, how
much do you spend on lunch or dinner at restaurants - will not be $150.
Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation,
and standard error for X2 - on average on a monthly basis, how much do you spend on lunch or
dinner at restaurants – (a mean of $158.59 and a standard deviation of $90.78). The one
sample test table below shows the results of the t-test for the null hypothesis that the average
response to X2 is $150 (test value of 150). The test statistic is 1.788, and the significance level is
.075. This means that the null hypothesis cannot be rejected. The results indicate respondents
spend about what Chef Gaston believed they do,on average, per month in restaurants for meals
only.
Recommendation:Chef Gaston can conclude that customers spend about $150 per month in
restaurants for meals only. More research should be done to determine what would be an
average price of a meal should be that would be on Chef Gaston’s menu, this would maximize
the amount of people that come into his restaurant.

b)

What would you
expect an average
evening meal entree
item alone to be
priced?

One-Sample Statistics
N
Mean
Std.
Deviation
305 $24.0951
$10.11126

t

What would you
expect an average
evening meal entree
item alone to be
priced?

7.073

Std. Error
Mean
$0.57897

One-Sample Test
Test Value = 20
Df
Sig. (2Mean
tailed)
Difference
304

.000

95% Confidence Interval
of the Difference
Lower
Upper
$4.09508
$2.9558
$5.2344

Null hypothesis: the mean of the X21 – what would you expect an average evening meal entrée
item alone to be priced?- will not be significantly different from $20.
Alternative hypothesis: the means of the answers to X21 – what would you expect an average
evening meal entrée item alone to be priced? - will not be $20.
Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation,
and standard error for X21 -what would you expect an average evening meal entrée item alone
to be priced?– (a mean of $29.09 and a standard deviation of $10.11). The one sample test
table below shows the results of the t-test for the null hypothesis that the average response to
X21 is $20 (test value of 20). The test statistic is 7.073, and the significance level is .000. This
means that the null hypothesis can be rejected and the alternative hypothesis accepted with a
high level of confidence from a statistical perspective. The results indicate respondents expect
to be paying higher than what Chef Gaston believed to pay for an evening meal entrée.
Recommendation: Advertise to potential patrons that they can expect to pay less than their
current expectation for an evening meal entrée since his estimate for what an evening meal
entrée was $20 while patrons actually expect to pay $29.09.

c)
One-Sample Statistics
N
How many people
live in your home
(include all children
under 18 living with
you)?

357

t

How many people
live in your home
(include all children
under 18 living with
you)?

-18.571

Mean
2.64

Std.
Deviation
1.382

Std. Error
Mean
.073

One-Sample Test
Test Value = 4
df
Sig. (2Mean
tailed)
Difference
356

.000

95% Confidence Interval
of the Difference
Lower
Upper
-1.359
-1.50
-1.21

Null hypothesis: the mean of the X26 – how many people live in your home (include all children
under 18 living with you)- will not be significantly different form 4.
Alternative hypothesis: the mean of the answers to X26 – how many people live in your home
(include all children under 18 living with you)- will not be 4.
Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation,
and standard error for X26 -– how many people live in your home (include all children under 18
living with you)– (a mean of $2.64 and a standard deviation of $1.382). The one sample test
table below shows the results of the t-test for the null hypothesis that the average response to
X26 is 4 (test value = 4). The test statistic is -18.57, and the significance level is .000. This means
that the null hypothesis can be rejected and the alternative hypothesis accepted with a high
level of confidence from a statistical perspective. The results indicate respondents have less
people living in their home than what Chef Gaston believed.
Recommendation:Advertise to small families because the mean response for variable X 26 - how
many people live in your home (include all children under 18 living with you)- was 2.64, which is
statistically different from the estimate of four that Chef Gaston gave.

d)

Calculated Age of
Respondent

One-Sample Statistics
N
Mean
Std.
Deviation
357 45.4846
9.99342

Std. Error
Mean
.52891

One-Sample Test
t

Calculated Age of
Respondent

.916

df

356

Test Value = 45
Sig. (2Mean
tailed)
Difference
.360

95% Confidence Interval
of the Difference
Lower
Upper
.48459
-.5556
1.5248

Null hypothesis: the mean of the X30 – age of respondent- will not be significantly from 45.
Alternative hypothesis: the mean of the X30 – age of respondent- will not be 45.
Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation,
and standard error for X26 –age of respondent– (a mean of 45.48 and a standard deviation of
9.993). The one sample test table below shows the results of the t-test for the null hypothesis
that the average response to X30 is 45 (test value = 45). The test statistic is .916, and the
significance level is .360. This means that the null hypothesis cannot be rejected. The results
indicate respondents have a similar calculated age as Chef Gaston’s target customers.
Recommendation: Chef Gaston’s estimate that the average age of his customers is 45 years
old. Therefore, advertise to potential patrons that maintain that average as their age in order to
reach Chef Gaston’s target customers.

9)
Mode
l

R

Model Summary
R
Adjusted R Std. Error of
Square
Square
the
Estimate

1
.807a
.651
.641
.735
a. Predictors: (Constant), Free Valet Parking,
Knowledgeable Wait Staff, Live Music, Located with
30 minutes driving distance, Upscale Location,
Locally-sourced Ingredients, Wine Selection, Unique
Menu, Famous Chef, Attractive Decor

Model

Sum of
Squares

ANOVAa
df

Mean
Square

F

Sig.

Regressio
348.071
10
34.807 64.428
.000b
n
1
Residual
186.926
346
.540
Total
534.997
356
a. Dependent Variable: Based on the description of the restaurant you just
saw, how likely are you to have dinner at this restaurant?
b. Predictors: (Constant), Free Valet Parking, Knowledgeable Wait Staff,
Live Music, Located with 30 minutes driving distance, Upscale Location,
Locally-sourced Ingredients, Wine Selection, Unique Menu, Famous Chef,
Attractive Decor

Model

1

(Constant)
Upscale Location

Coefficientsa
Unstandardized
Standardized
Coefficients
Coefficients
B
Std. Error
Beta
4.940
.568
-.169
.063
-.186

t

8.703
-2.664

Sig.

.000
.008
Located with 30
minutes driving
distance
Wine Selection
Famous Chef
Knowledgeable Wait
Staff
Unique Menu
Locally-sourced
Ingredients
Attractive Decor

-.027

.062

-.029

-.439

.661

-.290
-.092
.227

.075
.070
.059

-.356
-.113
.273

-3.868
-1.307
3.854

.000
.192
.000

-.153
.297

.065
.072

-.193
.359

-2.352
4.133

.019
.000

-.147

.075

-.182

-1.961

.051

Live Music

-.062

.062

-.071

-.992

.322

Free Valet Parking
-.117
.043
-.117
-2.733
.007
a. Dependent Variable: Based on the description of the restaurant you just saw, how likely
are you to have dinner at this restaurant?

Null hypothesis:There is no relationship between the ten variables (X10 – X19) and X20 - the
likelihood to patronize the restaurant- for Chef Gaston’s new restaurant.
Alternative hypothesis: The ten variables (X10 – X19) are significantly related to X20 - the
likelihood to patronize the restaurant.
Analysis:a multiple linear regression analysis was the SPSS statistical test that was conducted
for this question. The model summary table shows that the r-square for this model is .651. This
means that 65.1 percent of the variation in satisfaction (likelihood to patronize the restaurant)
can be explained by the ten independent variables (X10 – X19). The regression model results in
the ANOVA table indicate that the r-square for the overall model is significantly different from
zero (F-ratio = 64.428; significance level = .000). This probability means there are .000 chances
the regression model results come from a population where the R-Square actually is zero. That
is, there are no chances out of 1,000 that the actual correlation coefficient is zero.
To determine if one or more of the restaurant features are significant predictors of
satisfaction we examine the information provided in the Coefficients table. Looking at the
Standardized Coefficients Beta column reveals that location (beta = -.186, Sig. = .008), Wine
Selection (beta = -.356, Sig. = .000), Knowledgeable Wait Staff (beta = .273, Sig. = .000), Unique
Menu (beta = -.193, Sig. = .019), Locally sourced ingredients (beta = .359, Sig. = .000), and free
valet parking (beta = -.117, Sig. = .007) are all statistically significant. While, located within 30
minutes driving distance (beta = -.439, Sig. = .661), famous chef (beta = -1.307, Sig. =.192),
attractive décor (beta = -1.961, Sig. =.051), and live music (beta =-.992, Sig. = .332) are not
statistically significant. This means we can reject the null hypothesis that none of the restaurant
variables are related to the likelihood to patronize Chef Gaston’s restaurant. Thus, this
regression analysis tells us consumer perceptions of features about Chef Gaston’s restaurant,
for six of the restaurant variables, are good predictors of the likelihood to patronize the
restaurant.

Recommendations:Be cautious in interpreting these regression results. Location (-.186), wine
selection (-.365), unique menu (-.193), and free valet parking (-.117) all have negative beta
coefficients, which means these restaurant features haveless favorable perceptions that are
associated with higher levels of satisfaction. Therefore more research needs to be done as to
why results have occurred.

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Data Analysis

  • 2. 1. Queston 1. eatrest 2. totspent 3. watchtv 4. tvprogram 5. tvnewsviewer 6. newstime 7. surfnet Measure Nominal Ratio Nominal Nominal Nominal Nominal Nominal central tendency mode= 1 mean= $158.59 mode= 1 mode= 3 mode= 1 Measure of Variation frquency distribution: yes 100%, no 0% standard deviation = $90.78 frequency distribution: yes 95.8%, no 4.2% standard deviation = .985 frquency distrubtion: yes 89.1%, no 10.9% mode= 4 mode= 3 frequency distrbution: 7am News 9.1%, 6pm news 35.5.%, 10 pm news, 55.3% frequency distribution: less than 1 hour 6.2% 1-2 hours 8. websitevisit 9. smartphone 10. location 11. distance 12. wine 13. chef 14. waitsatff 15. unique 16. local 17. attractive 18. music 19. parking 20. likely 21. avprice Nominal Nominal interval Interval Interval Interval Interval Interval Interval interval Interval Interval Interval Ratio mode= 3 mode= 2 mean= 2.47 mean= 3.29 mean=3.54 mean= 3.59 mean= 3.54 mean= 3.60 mean= 2.43 mean=3.68 mean= 3.48 mean= 2.30 mean= 3 mean= $24.09 Frequncy distribution: News 13.9 %, Sports 16.9%, Shopping 30.3%, Social Media 14.5 %, Other 24.3 frequency distrubtion: yes 44.5%, no 55.5% standard deviation = 1.35 standard deviation = 1.31 standard deviation = 1.50 standard deviation = 1.50 standard deviation = 1.47 standard deviation = 1.54 standard deviation = 1.48 standard deviation = 1.51 standard deviation = 1.41 standard deviation = 1.224 standard deviation = 1.226 standard deviation = 10.111 22. birthyear Ratio mean= 1967.52 standard deviation = 9.99 23. education Nominal mode= 6 24. maritalstatus Nominal mode= 2 25. hometype 26. familysize Nominal Ratio mode= 4 mean= 2.64 27. zipcode Nominal mode= 3 28. income 29. gender 30. Age Nominal Nominal ratio mode = 4 mode = 1 mean = 45.48 frequency distribution: less than high school 2.8%, some high school 2.8%, high gradaduate 3.6%, some college (no degree) 3.4%, associate degree 3.6%, bachelor's degree 59.9%, masters degree 21.6%, doctorate degree 2.2% frequency distribution: single 24.4%, married 66.9%, other 8.7% frequency distribution: rental apartmen 25.6%, condominium 25.3%, townhome 21.2%, single family home 27.9% standard deviation 1.382 frequency distribution: north 5%, east 27.9%, west 55.7%, south 9.5% frequency distribution: <$15,000 6.4% $15,000 to $24,999 8.1% $25,000 to $49,999 20.4% $50,000 to $74,999 33.9% $75,000 to $99,999 3.6 $100,000 to $149,999 10.1% $150,000+ 17.4% frequency distribution: male 52.7%, female 47.3% standard deviation: 9.99
  • 3. Changes that were made to the original data table Variable number and characteristic that was adjusted 4: tvprogram What scale it originally was listed as: What scale it was changed to: Why the variable scale was changed: Scale Nominal 12: wine Nominal Interval 15: unique Nominal Interval 16: local Nominal Interval 19: parking Nominal Interval 22: birthyear Nominal Ratio 23: education Ordinal Ratio It was changed form scale to nominal because this question has to deal with specific categorical data that can be grouped It was changed from nominal to interval because there are values for customers to choose from that are divided into intervals It was changed from nominal to interval because there are values for customers to choose from that are divided into intervals It was changed from nominal to interval because there are values for customers to choose from that are divided into intervals It was changed from nominal to interval because there are values for customers to choose from that are divided into intervals Zero is a value that could be provided as an adequate response Zero (no education) is a value that could be provided as an adequate response
  • 4. 2. a) Null hypothesis: Men and women spend the same amount of money, on a monthly basis, on lunch or dinner at restaurants. Alternative hypothesis: Men and women do not spend the same amount of money, on a monthly basis, on lunch or dinner at restaurants. Analysis: I ran an independent samples t-test for Chef Gaston in order to determine if Men and women, which were the group variable, spend the same amount of money, on a monthly basis, on lunch or dinner at restaurants. I reject the null hypothesis, and accept the alternative hypothesis. The statistical significance level is .024, which is lower than .05, the confidence interval level. Therefore, women spend more money then men, on average; women spend $169.99 in comparison to men who only spend $148.34 per month. Recommendation: Determine what is least appealing about restaurants to men, and improve upon that aspect. Also, determine what the most liked quality of restaurants is and emphasize that as a critical aspect of your restaurant, that will drive more male clientele to your restaurant, thus equating the amount of money spent by males and females.
  • 5. b) Null hypothesis: The expected average price for an evening entrée item alone is the same for men and women. Alternative Hypothesis: The expected average price for an evening entrée item alone is not the same for men and women. Analysis: I ran an independent sample t-test in order to determine if men and women expected the average price for an evening entrée item alone to differentiate between the two groups. The variable is not statistically significant because the significant level of .230 is greater than the confidence level of .05 for the variable. Therefore, I would not reject the null hypothesis and assume that men and women have an equivalent expected average price for an evening entrée item alone. Men have an average expectation of their evening entrée item alone being $24.50 compared to women who believe theirs will be $23.63. Recommendation: Advertise to the community that price is consistent across the entree menu, therefore demonstrating to patrons that your restaurant is more concerned with the quality of food serviced rather than inflating prices on food items that are ordered most often by males or females c) Group Statistics Would you describe yourself N Mean Std. Deviation Std. Error Mean as one who watches television? Yes 342 3.65 1.516 .082 No 15 4.27 1.387 .358 Attractive Décor
  • 6. Independent Samples Test Levene's Test for t-test for Equality of Means Equality of Variances F Sig. T df Sig. (2- Mean Std. Error 95% Confidence tailed) Differenc Differenc Interval of the e e Difference Lower Equal variances Attractive .065 355 .126 -.612 .399 -1.395 .172 - 15.50 .116 -.612 .367 -1.393 .169 1.665 assumed Décor 3.435 - Upper 3 1.535 Equal variances not assumed Null hypothesis: People who watch television and those who don’t are the same in terms of the importance attached to attractive décor. Alternative Hypothesis: People who watch television and those who don’t are the different in terms of the importance attached to attractive décor. Analysis: For my analysis I ran an independent sample t-test. In doing so I was able to determine that there was not a difference between to two sample means. After reviewing the statistics, I would not reject the null hypothesis because the significance level is .065, which is higher than the level of confidence of .05. Meaning that people who watch television and those who don’t are the same in terms of the importance attached to attractive décor. Also, with the F statistic being low,that demonstrates that there is not significant difference between the groups, which reaffirms not rejecting the null hypothesis. Recommendation: Decorate your restaurant with attractive décor because, whether the person watches television or not, they view attractive décor as an important aspect of a restaurant. d) Group Statistics Would you describe yourself N Mean Std. Deviation Std. Error Mean as one who watches television? Yes 342 2.30 1.209 .065 No 15 2.20 1.568 .405 Free Valet Parking Independent Samples Test
  • 7. Levene's Test for t-test for Equality of Means Equality of Variances F Sig. t df Sig. (2- Mean Std. 95% Confidence tailed) Differenc Error Interval of the e Differenc Difference e Equal variances Free Valet .239 355 .748 .104 .323 -.531 .740 .254 14.74 Equal variances .322 Upper .803 .104 .410 -.771 .979 assumed Parking 1.393 Lower not assumed 0 Null hypothesis:People who watch television and those who don’t are the same in terms of the importance attached to valet parking. Alternative Hypothesis: People who watch television and those who don’t differ in terms of the importance attached to valet parking. Analysis: I would not reject the null hypothesis and state that: people who watch television and those who don’t are the same in terms of the importance attached to valet parking. I ran an independent samples t-test to evaluate the two samples,which gave me a significance level of .239, which is higher than the confidence level of .05. The F statistics is small, 1.393, which reaffirms that there is not significant differences between the groups, and that the independent variable probably does not have a significant impact on the dependent variable. Recommendation: Valet parking should be provided at your restaurant because people who watch television and those who don’t are the same terms of how important they believe it is. Therefore, when you are interviewing potential employees for the valet positions, make sure they are quality drivers and have positive personalities to make the valet process as enjoyable as possible for the individuals that patronize your restaurant and use the service. 3. ANOVA
  • 8. Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Sum of Df Mean F Sig. Squares Square Between 199.356 7 28.479 29.613 .000 Groups Within Groups 335.642 349 .962 Total 534.997 356 Multiple Comparisons Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Scheffe (I) What is your (J) What is your Mean Std. Sig. 95% Confidence highest level of highest level of Difference Error Interval education you education you (I-J) Lower Upper have achieved? have achieved? Bound Bound Some High School .300 .439 1.000 -1.36 1.96 High School .092 .412 1.000 -1.46 1.65 Graduate Some College (No Degree) Associate Degree Bachelor's Degree Master's Degree Doctorate Degree Less than High School High School Graduate Some College (No Some High School Degree) Associate Degree Bachelor's Degree Master's Degree Doctorate Degree Less than High High School School Graduate Some High School Less than High School .317 .420 .999 -1.27 1.90 -.831 -1.796* -2.055* -3.350* -.300 .412 .317 .330 .465 .439 .773 .000 .000 .000 1.000 -2.39 -2.99 -3.30 -5.11 -1.96 .73 -.60 -.81 -1.59 1.36 -.208 .412 1.000 -1.76 1.35 .017 .420 1.000 -1.57 1.60 -1.131 -2.096* -2.355* -3.650* -.092 .412 .317 .330 .465 .412 .380 .000 .000 .000 1.000 -2.69 -3.29 -3.60 -5.41 -1.65 .43 -.90 -1.11 -1.89 1.46 .208 .412 1.000 -1.35 1.76
  • 9. Some College (No Degree) Associate Degree Bachelor's Degree Master's Degree Doctorate Degree Less than High School Some High School High School Some College (No Graduate Degree) Associate Degree Bachelor's Degree Master's Degree Doctorate Degree Less than High School Some High School High School Graduate Associate Degree Some College (No Degree) Bachelor's Degree Master's Degree Doctorate Degree Less than High School Some High School High School Graduate Bachelor's Degree Some College (No Degree) Associate Degree Master's Degree Doctorate Degree Less than High School Some High School Master's Degree High School Graduate Some College (No Degree) .224 .393 1.000 -1.26 1.71 -.923 -1.889* -2.147* -3.442* -.317 .385 .280 .294 .441 .420 .569 .000 .000 .000 .999 -2.38 -2.95 -3.26 -5.11 -1.90 .53 -.83 -1.04 -1.78 1.27 -.017 -.224 .420 .393 1.000 1.000 -1.60 -1.71 1.57 1.26 -1.147 -2.113* -2.371* -3.667* .831 .393 .291 .304 .448 .412 .291 .000 .000 .000 .773 -2.63 -3.21 -3.52 -5.36 -.73 .33 -1.01 -1.22 -1.98 2.39 1.131 .923 .412 .385 .380 .569 -.43 -.53 2.69 2.38 1.147 .393 .291 -.33 2.63 -.965 -1.224* -2.519* 1.796* .280 .294 .441 .317 .109 .017 .000 .000 -2.02 -2.33 -4.18 .60 .09 -.11 -.86 2.99 2.096* 1.889* .317 .280 .000 .000 .90 .83 3.29 2.95 2.113* .291 .000 1.01 3.21 .965 -.258 -1.554* 2.055* .280 .130 .353 .330 .109 .787 .008 .000 -.09 -.75 -2.89 .81 2.02 .23 -.22 3.30 2.355* 2.147* .330 .294 .000 .000 1.11 1.04 3.60 3.26 2.371* .304 .000 1.22 3.52
  • 10. 1.224* .258 -1.295 3.350* .294 .130 .364 .465 .017 .787 .085 .000 .11 -.23 -2.67 1.59 2.33 .75 .08 5.11 3.650* 3.442* .465 .441 .000 .000 1.89 1.78 5.41 5.11 3.667* .448 .000 1.98 5.36 2.519* .441 .000 .86 4.18 Bachelor's Degree Master's Degree Doctorate Degree Associate Degree Bachelor's Degree Doctorate Degree Less than High School Some High School High School Graduate Some College (No Degree) Associate Degree * .353 .364 .008 .085 .22 -.08 2.89 2.67 1.554 1.295 *. The mean difference is significant at the 0.05 level. Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? a,b Scheffe What is your highest N Subset for alpha = 0.05 level of education 1 2 3 you have achieved? Some College (No 12 1.08 Degree) Some High School 10 1.10 High School 13 1.31 Graduate Less than High 10 1.40 School Associate Degree 13 2.23 2.23 Bachelor's Degree 214 3.20 Master's Degree 77 3.45 3.45 Doctorate Degree 8 4.75 Sig. .226 .154 .103 Means for groups in homogeneous subsets are displayed. a. Uses Harmonic Mean Sample Size = 13.797. b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.
  • 11. Null hypothesis: The differences in the likelihood to patronize are not likely to exist between all groups of customers based on education level Alternative hypothesis:The differences in the likelihood to patronize are likely to exist between all groups of customers based on education level Analysis: The N column indicates that 10 individuals have an education level of less than high school, 10 individuals have some high school education,13 individuals are high school graduates, 12 individuals have some college education but no degree, 13 individuals have associate degrees, 214 individuals have bachelor degrees, 77 individuals have masterdegrees, and 8 individuals have doctorate degrees. Thus, the highest numbers of individuals with a particular education are those with bachelor degrees. The question is, however, is whether customers who are more educated are more likely to patronize the new restaurant? Looking at the numbers in the mean column, we see that the likelihood of returning is lower for individuals with lower education. That is, the numbers in the numbers in the Mean column indicate that individuals with a doctorate degree report a likelihood of returning of 4.75.Thus, the likelihood of returning to the new restaurant means become larger with the more education an individual receives. Looking at the information in the table from the Scheff test, the significance column shows that differences between some of the group means are statistically significant (.000, .008, and .017) while others are not (1.000, .999, .773, .380, .569, .291, .109, .787). More specifically, the means of the doctorate degree, masters degree and bachelors degree are statistically significant. In contrast, individuals with some high school education, high school graduates, individuals with some high school education but no degree, and associate degrees are not statistically significant. Thus, the means of individuals with doctorate degree, masters degree and bachelors degree are statistically different from those individuals with some high school education, high school graduates, and individuals with some high school education but no degree. The means of individuals with an Associates degree is statistically significant when being compared only to Masters degrees and Doctorate degrees. Also, when comparing the mean for Bachelors degree to Doctorate degree is statistically significant. In conclusion, we can state that customers education levels does influence the likelihood of returning, but the influence is not significant until a customer has an education level of a bachelors degree or higher. I would reject the null hypothesis and conclude that, in fact, there truly are differences in the means of likelihood of returning based on the level of education received. Recommendations:I would createan advertisingfor Chef Gaston that was geared toward individuals with lower education. By creating some sort of incentive program for individuals with lower income, it would help to increase the likelihood of returning. Also, do further research as to why these individuals with lower income are not returning as much in order to provide the most accurate and efficient advertising campaign possible. 4.
  • 12. One-Sample Statistics N Mean Std. Deviatio n Wine Selection 63 1.33 .475 Famous Chef 63 1.46 .502 Locally-sourced 63 4.52 .503 Ingredients Live Music 63 1.63 .485 t Wine Selection Famous Chef Locally-sourced Ingredients Live Music Std. Error Mean .060 .063 .063 .061 One-Sample Test Test Value = 5 df Sig. (2Mean tailed) Differenc e -61.245 -55.919 -7.508 62 62 62 .000 .000 .000 -3.667 -3.540 -.476 -55.035 62 .000 -3.365 95% Confidence Interval of the Difference Lower Upper -3.79 -3.55 -3.67 -3.41 -.60 -.35 -3.49 -3.24 Null hypothesis: Potential Patrons that are “Completely likely” will definitely not think that the Wine selection, Famous Chef, Locally sourced ingredients, and live music are “completely important” to patronize Chef Gaston’s restaurant. Alternative hypothesis: Potential Patrons that are “Completely likely” will definitely think that the Wine selection, Famous Chef, Locally sourced ingredients, and live music are “completely important” to patronize Chef Gaston’s restaurant. Analysis: I conducted a one-sample t-test to determine if potential patrons who are “completely likely” to patronize Chef Gaston’s restaurant consider Wine selection, Famous Chef, Locally sourced ingredients, and live music characteristics that are “completely important”. According to the means that were derived from the test, Wine selection had a mean of 1.33, which fell between completely unimportant and somewhat unimportant. Having a famous chef for a restaurant had a mean of 1.46, which fell in between completely unimportant and somewhat unimportant. Locally sourced ingredients received a mean 4.52, which falls in between somewhat important and completely important. Lastly, live music received a mean score of 1.63, which is between completely unimportant and somewhat unimportant. In conclusion, I would reject the null hypothesis because all the variables have a
  • 13. statistical significance level of .000. We can conclude that potential patronsthat are “completely likely” will definitely think that the Wine selection, Famous Chef, Locally sourced ingredients, and live music are “completely important” to patronize Chef Gaston’s restaurant. Recommendation: Throughout the advertising campaign for Chef Gaston’s restaurant, make sure to emphasize the fact that the restaurant has a wine selection, Famous Chef, Locally sourced ingredients, and live music. People believe that are likely to visit the restaurant believe these are completely important so therefore it is crucial to notify these individuals that these amenities are provided at Chef Gaston’s restaurant. 5. Between-Subjects Factors Value Label 1 <$15,000 $15,000 to 2 $24,999 $25,000 to 3 Which of the $49,999 following categories $50,000 to best describes your 4 $74,999 before tax household $75,000 to income? 5 $99,999 $100,000 to 6 $149,999 7 $150,000+ 1 Sports What types of 2 Comedy programs do you watch most on 3 Drama television? 4 Talk Shows N 19 27 71 116 13 35 61 56 67 146 73 Tests of Between-Subjects Effects Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Source Type III Sum df Mean F Sig. of Squares Square a Corrected Model 390.151 19 20.534 57.820 .000 Intercept 1102.996 1 1102.996 3105.801 .000 income 94.496 6 15.749 44.347 .000
  • 14. tvprogram 19.311 3 6.437 income * 12.215 10 1.221 tvprogram Error 114.355 322 .355 Total 3661.000 342 Corrected Total 504.506 341 a. R Squared = .773 (Adjusted R Squared = .760) 18.125 3.439 .000 .000 Descriptive Statistics Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Which of the following categories best describes your before tax household income? What types of programs do you watch most on television? Sports Total Sports $15,000 to $24,999 Total Comedy Drama $25,000 to $49,999 Talk Shows Total Comedy Drama $50,000 to $74,999 Talk Shows Total Sports Comedy $75,000 to $99,999 Drama Talk Shows Total Sports Comedy $100,000 to $149,999 Drama Talk Shows Total Sports $150,000+ Comedy <$15,000 Mean 1.32 1.32 1.11 1.11 3.00 2.64 2.91 2.70 2.83 2.72 2.82 2.75 2.00 4.00 3.00 4.33 3.85 4.50 4.60 2.00 4.75 4.57 3.29 4.44 Std. Deviation .671 .671 .424 .424 .000 .485 .302 .460 .408 .452 .670 .509 . 1.155 .000 .816 1.068 .707 .754 . .452 .778 .951 .948 N 19 19 27 27 5 55 11 71 6 82 28 116 1 4 2 6 13 2 20 1 12 35 7 32
  • 15. Total Drama Talk Shows Total Sports Comedy Drama Talk Shows Total 3.83 4.69 4.31 1.59 4.21 2.73 3.68 3.04 .408 .479 .904 1.075 1.008 .516 1.066 1.216 6 16 61 56 67 146 73 342 Pairwise Comparisons Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? (I) Which of the (J) Which of the Mean Std. Sig.d 95% Confidence following following Difference Error Interval for Differenced categories best categories best (I-J) Lower Upper describes your describes your Bound Bound before tax before tax household household income? income? $15,000 to .205a,b .178 .252 -.146 .556 $24,999 $25,000 to -1.533a,b,* .176 .000 -1.878 -1.187 $49,999 $50,000 to -1.476a,b,* .165 .000 -1.800 -1.151 $74,999 <$15,000 $75,000 to -2.018a,* .247 .000 -2.504 -1.531 $99,999 $100,000 to -2.647a,* .234 .000 -3.108 -2.186 $149,999 $150,000+ -2.745a,* .166 .000 -3.072 -2.418 a,b <$15,000 -.205 .178 .252 -.556 .146 a,b,* $25,000 to -1.737 .159 .000 -2.051 -1.424 $49,999 $50,000 to -1.680a,b,* .147 .000 -1.970 -1.391 $15,000 to $74,999 $24,999 $75,000 to -2.222a,* .236 .000 -2.687 -1.758 $99,999 $100,000 to -2.851a,* .222 .000 -3.289 -2.414 $149,999
  • 16. $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000+ $150,000+ <$15,000 $15,000 to $24,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000+ <$15,000 $15,000 to $24,999 $25,000 to $49,999 $75,000 to $99,999 $100,000 to $149,999 $150,000+ <$15,000 $15,000 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $100,000 to $149,999 $150,000+ <$15,000 $15,000 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $150,000+ <$15,000 -2.950a,* 1.533a,b,* 1.737a,b,* .149 .176 .159 .000 .000 .000 -3.242 1.187 1.424 -2.657 1.878 2.051 .057a,b .144 .692 -.226 .340 -.485a,* .234 .039 -.945 -.025 -1.114a,* .220 .000 -1.547 -.681 -1.213a,* 1.476a,b,* 1.680a,b,* .145 .165 .147 .000 .000 .000 -1.499 1.151 1.391 -.926 1.800 1.970 -.057a,b .144 .692 -.340 .226 -.542a,* .226 .017 -.986 -.098 -1.171a,* .211 .000 -1.587 -.755 -1.270a,* 2.018b,* 2.222b,* .132 .247 .236 .000 .000 .000 -1.529 1.531 1.758 -1.010 2.504 2.687 .485b,* .234 .039 .025 .945 .542b,* .226 .017 .098 .986 -.629* .281 .026 -1.181 -.077 -.728* 2.647b,* 2.851b,* .227 .234 .222 .001 .000 .000 -1.174 2.186 2.414 -.281 3.108 3.289 1.114b,* .220 .000 .681 1.547 1.171b,* .211 .000 .755 1.587 .629* .281 .026 .077 1.181 -.099 2.745b,* .213 .166 .643 .000 -.517 2.418 .320 3.072
  • 17. $15,000 to 2.950b,* .149 .000 2.657 $24,999 $25,000 to 1.213b,* .145 .000 .926 $49,999 $50,000 to 1.270b,* .132 .000 1.010 $74,999 $75,000 to .728* .227 .001 .281 $99,999 $100,000 to .099 .213 .643 -.320 $149,999 Based on estimated marginal means *. The mean difference is significant at the a. An estimate of the modified population marginal mean (I). b. An estimate of the modified population marginal mean (J). d. Adjustment for multiple comparisons: Least Significant Difference (equivalent to no adjustments). 3.242 1.499 1.529 1.174 .517 Estimates Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? What types of programs do you watch most on television? Sports Comedy Drama Talk Shows Mean 2.443a 3.774a 2.838a 3.900a Std. Error 95% Confidence Interval Lower Upper Bound Bound .157 .100 .155 .079 2.134 3.578 2.532 3.745 2.751 3.970 3.143 4.056 a. Based on modified population marginal mean. Pairwise Comparisons Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? (I) What types of (J) What types of Mean Std. Sig.d 95% Confidence programs do you programs do you Difference Error Interval for Differenced
  • 18. watch most on television? watch most on (I-J) Lower Upper television? Bound Bound Comedy -1.332*,b,c .186 .000 -1.697 -.966 b,c Sports Drama -.395 .221 .074 -.830 .039 Talk Shows -1.458*,b,c .176 .000 -1.803 -1.112 *,b,c Sports 1.332 .186 .000 .966 1.697 *,b,c Comedy Drama .936 .184 .000 .573 1.299 b,c Talk Shows -.126 .127 .322 -.376 .124 b,c Sports .395 .221 .074 -.039 .830 *,b,c Drama Comedy -.936 .184 .000 -1.299 -.573 *,b,c Talk Shows -1.062 .174 .000 -1.405 -.720 *,b,c Sports 1.458 .176 .000 1.112 1.803 b,c Talk Shows Comedy .126 .127 .322 -.124 .376 *,b,c Drama 1.062 .174 .000 .720 1.405 Based on estimated marginal means *. The mean difference is significant at the b. An estimate of the modified population marginal mean (I). c. An estimate of the modified population marginal mean (J). d. Adjustment for multiple comparisons: Least Significant Difference (equivalent to no adjustments). 4. Which of the following categories best describes your before tax household income? * What types of programs do you watch most on television? Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Which of the following What types of Mean Std. 95% Confidence Interval categories best programs do you Error Lower Upper describes your before watch most on Bound Bound tax household television? income? <$15,000 $15,000 to $24,999 $25,000 to $49,999 Sports Comedy Drama Talk Shows Sports Comedy Drama Talk Shows Sports 1.316 .a .a .a 1.111 .a .a .a .a .137 . . . .115 . . . . 1.047 . . . .885 . . . . 1.585 . . . 1.337 . . . .
  • 19. Comedy 3.000 .267 2.476 Drama 2.636 .080 2.478 Talk Shows 2.909 .180 2.556 a Sports . . . Comedy 2.833 .243 2.355 $50,000 to $74,999 Drama 2.720 .066 2.590 Talk Shows 2.821 .113 2.600 Sports 2.000 .596 .828 Comedy 4.000 .298 3.414 $75,000 to $99,999 Drama 3.000 .421 2.171 Talk Shows 4.333 .243 3.855 Sports 4.500 .421 3.671 Comedy 4.600 .133 4.338 $100,000 to $149,999 Drama 2.000 .596 .828 Talk Shows 4.750 .172 4.412 Sports 3.286 .225 2.843 Comedy 4.438 .105 4.230 $150,000+ Drama 3.833 .243 3.355 Talk Shows 4.688 .149 4.394 a. This level combination of factors is not observed, thus the corresponding population marginal mean is not estimable. Null hypothesis:There will be no difference between the mean ratings for likelihood to have dinner at Chef Gaston’s new restaurant for customers that watch different types of television programs and there will also be no difference between customers who have different before tax household income. Alternative hypothesis: There will be a difference between the mean ratings for likelihood to have dinner at Chef Gaston’s new restaurant for customers that watch different types of television programs and there will also be a difference between customers who have different before tax household income. Analysis: The test of between-subject effects table shows that the F-ratio for income is 44.347, which is statistically significant at the .000 level. This means that customers who eat at Chef Gaston’s restaurant with different before tax household income vary in the likelihood of recommending the restaurant. The F-ratio of for type of television programs the consumers watch is 18.125, which is also statistically significant at the .000 level. This means that the type of television programs the consumer watches influences the likelihood of recommending the restaurant. The means in the descriptive statistics table show that the average likelihood of recommending Chef Gaston’s restaurant increases with a higher household before tax income. Thus, customers who have a before tax household income of $150,000+ and $100,000$149,999 show an average likelihood to recommend of 4.31 and 4.57, compared to $75,000- 3.524 2.794 3.263 . 3.312 2.849 3.043 3.172 4.586 3.829 4.812 5.329 4.862 3.172 5.088 3.729 4.645 4.312 4.981
  • 20. $99,999 (3.85), $74,999-$50,000 (2.75), $49,999-$25,000 (2.70), $24,999-$15,000 (1.1), and less than $15,000 (1.32). Chef Gaston was also interested in whether there was a difference in the likelihood to patronize the restaurant is influenced by type of television programs the consumers watch. The F-ratio for tvprograms is large 18.125 and statistically important (.000). This means that customers will be significantly more likely to recommend the restaurant to others depending on what television program they watch. There are two groups that are more likely to recommend, talk shows and comedy with an average likelihood to recommend of 3.9 and 3.774, compared to 2.838 and 2.443 respectively. The interaction between before tax household income and type of television programs the consumers watch has an F-ratio of 3.439 and is statistically significant at .000. This means that there is interaction between before tax household income,type of television programs the consumers watch, and likelihood of recommending Chef Gaston’s restaurant. Lastly, 77.3 percent of the variation in before tax household income is accounted for by type of television programs the consumers watch in the likelihood to recommend Chef Gaston’s restaurant is associated with satisfaction. Recommendation:Advertise Chef Gaston’s new restaurant on talk show and comedy television programs and in areas where the most amount of individuals live with $100,000-$149,999, and plus $150,000 before tax household income live. This will help to maximize the best target customers for the new restaurant. 6) a) Group Statistics What is your gender? Based on the description of N Male Std. Deviation Std. Error Mean 188 3.07 1.263 .092 169 the restaurant you just saw, how likely are you to have Mean 2.93 1.183 .091 Female dinner at this restaurant? Independent Samples Test Levene's Test for t-test for Equality of Means Equality of Variances F Sig. t df Sig. (2- Mean Std. 95% Confidence tailed) Differenc Error Interval of the e Differenc Difference e Lower Upper
  • 21. Based on the Equal variances description of 1.474 .225 1.079 assumed .281 .140 .130 -.115 .396 1.083 354.3 the restaurant 355 .280 .140 .129 -.114 .395 you just saw, 80 how likely are Equal variances you to have not assumed dinner at this restaurant? Null hypothesis: There is no difference in appeal for Chef Gaston’s restaurant for men or women Alternative hypothesis: :There is a difference in appeal for Chef Gaston’s restaurant for men or women Analysis: The amount of male customers was 188 and the amount of female customers in Chef Gaston’s data set was 169. The mean satisfaction level for males was 3.07, which was a bit higher compared to that of the females, 2.93. The standard deviation for females is somewhat smaller, 1.183, than for the males, 1.263. The statistical significance level is .225 and is greater than .05; therefore we fail to reject the null hypothesis. Recommendations: The advertising campaign that will be created for the restaurant should be gender neutral to appeal to both men and women. b) ANOVA Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Sum of Squares df Mean Square Between Groups 253.542 3 84.514 Within Groups 250.964 338 504.506 113.824 Sig. .742 Total F .000 341 Multiple Comparisons Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Scheffe (I) What types of (J) What types of programs do you watch programs do you watch most on television? most on television? Mean Difference (IJ) Std. Error Sig. 95% Confidence Interval Lower Bound Upper Bound
  • 22. -2.620 * .156 .000 -3.06 -2.18 Drama -1.144 * .135 .000 -1.52 -.76 Talk Shows -2.096 * .153 .000 -2.53 -1.67 2.620 * .156 .000 2.18 3.06 1.476 * .127 .000 1.12 1.83 .524 * .146 .005 .11 .93 1.144 * .135 .000 .76 1.52 -1.476 * .127 .000 -1.83 -1.12 -.952 * .124 .000 -1.30 -.61 2.096 * .153 .000 1.67 2.53 -.524 * .146 .005 -.93 -.11 .952 * .124 .000 .61 1.30 Comedy Sports Sports Comedy Drama Talk Shows Sports Drama Comedy Talk Shows Sports Talk Shows Comedy Drama *. The mean difference is significant at the 0.05 level. Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Scheffe a,b What types of programs do N Subset for alpha = 0.05 you watch most on 1 2 3 4 television? Sports 56 Drama 146 Talk Shows 2.73 73 Comedy 1.59 67 Sig. 3.68 4.21 1.000 1.000 1.000 1.000 Means for groups in homogeneous subsets are displayed. a. Uses Harmonic Mean Sample Size = 75.004. b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed. Null hypothesis: The appeals for Chef Gaston’s restaurant does not differ by the type of programs that respondents watch most on television. Alternative hypothesis: The appeals for Chef Gaston’s restaurant does differ by the type of programs respondents watch most on television. Analysis:A one-way analysis of variance was the statistical test that was the most appropriate. By analyzing the significance level of .000, it shows that the variable (type of programs they watch on television) is statistically significant, so we conclude that we would reject the null hypothesis. We assume that the appeals of Chef Gaston’s restaurant do differ by the type of programs respondents watch most on television. Analyzing the F-ratio, it has a value of
  • 23. 113.824, which is large. That means that there is significant differences between the groups and that the independent variable, type of programs they watch on television, influences the dependent variable, the likelihood to have dinner at Chef Gaston’s restaurant. Individuals who watch comedy are the most likely to have dinner at Chef Gaston’s restaurant, with an mean of 4.21, followed by talk shows with a mean of 3.68, then dramas with a mean of 2.73, and lastly those who watch sports are the least likely, with a mean of 1.59, to have dinner at Chef Gaston’s restaurant. Lastly, the Sheffe test results show that certain means fall outside the range of the confidence interval, thus reaffirming the need to reject the null hypothesis and conclude that the pairs of means are statistically different. Recommendations: Focus most of your advertising on comedy and talk show programs on television. These are were you will be able to reach the widest audience of consumers that will also be the most likely to come eat at Chef Gaston’s restaurant. c) ANOVA Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Sum of Squares Between Groups df Mean Square 4.033 5 .807 Within Groups 530.964 351 534.997 Sig. 1.513 Total F .533 .751 356 Null hypothesis:The appeals for Chef Gaston’s restaurant does not differ by the number of hours that respondents spend surfing the internet on an average day. Alternative hypothesis:The appeals for Chef Gaston’s restaurant does differ by the number of hours that respondents spend surfing the internet on an average day. Analysis:There is no statistical difference between the groups. Therefore, the number of hours that respondents spend surfing the Internet on an average day does not have an impact on the appeals of Chef Gaston’s restaurant. The F-ratio is small, .533, which determine that there is no statistical difference between the groups. Recommendation:Advertising dollars should not be spent trying to market Chef Gaston’s restaurant on the Internet because patrons are going to the come to the restaurant regardless of the hours they spend on the internet.
  • 24. d) ANOVA Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Sum of Squares df Mean Square Between Groups 187.758 4 46.940 Within Groups 326.242 332 514.000 47.768 Sig. .983 Total F .000 336 Multiple Comparisons Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Scheffe (I) What type of website (J) What type of website Mean Std. Sig. 95% Confidence do you spend the most do you spend the most Differe Error Interval time on, when you are time on, when you are nce (ILower Upper surfing the Internet? surfing the Internet? J) Bound Bound Sports (ESPN.com, -.368 .195 .471 -.97 .24 NFL.com, etc.) Shopping (Amazon.com, .918* .175 .000 .38 1.46 News (CNN.com, Buy.com, etc.) FoxNews.com, etc.) Social Media (Facebook, 2.090* .202 .000 1.46 2.72 Twitter, etc.) Other .751* .181 .002 .19 1.31 News (CNN.com, .368 .195 .471 -.24 .97 FoxNews.com, etc.) Shopping (Amazon.com, 1.286* .164 .000 .78 1.79 Sports (ESPN.com, Buy.com, etc.) NFL.com, etc.) Social Media (Facebook, 2.458* .193 .000 1.86 3.06 Twitter, etc.) Other 1.119* .171 .000 .59 1.65 * News (CNN.com, -.918 .175 .000 -1.46 -.38 FoxNews.com, etc.) Sports (ESPN.com, -1.286* .164 .000 -1.79 -.78 Shopping (Amazon.com, NFL.com, etc.) Buy.com, etc.) Social Media (Facebook, 1.172* .172 .000 .64 1.71 Twitter, etc.) Other -.167 .147 .863 -.62 .29
  • 25. News (CNN.com, FoxNews.com, etc.) Sports (ESPN.com, Social Media (Facebook, NFL.com, etc.) Twitter, etc.) Shopping (Amazon.com, Buy.com, etc.) Other News (CNN.com, FoxNews.com, etc.) Sports (ESPN.com, NFL.com, etc.) Other Shopping (Amazon.com, Buy.com, etc.) Social Media (Facebook, Twitter, etc.) *. The mean difference is significant at the 0.05 level. -2.090* .202 .000 -2.72 -1.46 -2.458* .193 .000 -3.06 -1.86 -1.172* .172 .000 -1.71 -.64 -1.339* -.751* .179 .000 .181 .002 -1.89 -1.31 -.78 -.19 -1.119* .171 .000 -1.65 -.59 .167 .147 .863 -.29 .62 1.339* .179 .000 .78 1.89
  • 26. Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? a,b Scheffe What type of website do you N Subset for alpha = spend the most time on, 0.05 when you are surfing the 1 2 3 Internet? Social Media (Facebook, 49 1.61 Twitter, etc.) Shopping (Amazon.com, 102 2.78 Buy.com, etc.) Other 82 2.95 News (CNN.com, 47 3.70 FoxNews.com, etc.) Sports (ESPN.com, 57 4.07 NFL.com, etc.) Sig. 1.000 .928 .376 Means for groups in homogeneous subsets are displayed. a. Uses Harmonic Mean Sample Size = 61.555. b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed. Null hypothesis: The appeals for Chef Gaston’s restaurant does not differ by the type of website they spend the most time on, when surfing the internet. Alternative hypothesis: The appeals for Chef Gaston’s restaurant does differ by the type of website they spend the most time on, when surfing the internet. Analysis: The means for the type of websites that consumers spend the most time on, when they are surfing the internet are: Social media (1.61), Shopping (2.78), Other (2.95), News (3.70), and sports (4.07). With a large F-ratio of 47.768, it is statistically significant at .000. Looking at the information in the significance column we see that differences between some of the group means are statistically significant (.000) while others are not (.471). Specifically, the means of the News and Sports (.471) as well as Shopping and Other (.863) are not statistically significantly. As a general conclusion, we can state that the type of website a consumer they spend the most time on, when they are surfing the Internet does influence the appeal of Chef Gaston’s restaurant. We would reject the null hypothesis and accept the alternative hypothesis. Recommendations: Advertise more on sports and news websites because they have the highest average of being likely to have dinner at Chef Gaston’s restaurant.
  • 27. 7) a) Paired Samples Statistics Mean N Std. Deviation Std. Error Mean Upscale Location 357 1.351 .071 Located with 30 minutes 3.29 357 1.313 .069 Famous Chef 3.59 357 1.501 .079 Knowledgeable Wait Staff 3.54 357 1.470 .078 Unique Menu 3.60 357 1.543 .082 Locally-sourced Ingredients 2.43 357 1.484 .079 Wine Selection 3.54 357 1.501 .079 Free Valet Parking Pair 1 2.57 2.30 357 1.224 .065 driving distance Pair 2 Pair 3 Pair 4 Paired Samples Correlations N Upscale Location & Located Pair 1 Correlation Sig. 357 -.807 .000 357 .817 .000 357 -.884 .000 357 -.531 .000 with 30 minutes driving distance Pair 2 Pair 3 Pair 4 Famous Chef & Knowledgeable Wait Staff Unique Menu & Locallysourced Ingredients Wine Selection & Free Valet Parking Paired Samples Test Paired Differences Mean t Std. Std. Error 95% Confidence Interval Deviation Mean of the Difference Lower Upper df Sig. (2tailed)
  • 28. Upscale Location Pair 2.532 .134 -.983 -.456 -5.372 356 .000 .059 .899 .048 -.035 .152 1.236 356 .217 1.165 2.938 .156 .859 1.471 7.494 356 .000 1.244 2.388 .126 .995 1.492 9.841 356 .000 Located with 30 1 -.720 minutes driving distance Pair 2 Pair 3 Famous Chef Knowledgeable Wait Staff Unique Menu Locally-sourced Ingredients Pair Wine Selection - 4 Free Valet Parking Null hypothesis: Customers are more likely to patronize a restaurant at an upscale location or located within 30 minutes driving distance. Alternative hypothesis:Customers are not more likely to patronize a restaurant at an upscale location or located within 30 minutes driving distance. Analysis:Running a paired samples t-test, I was able to come up with the means for unique food, 2.57, and for located within 30 minutes driving distance, the mean is 3.29. The t-value for this comparison is -5.372 and it is significant at the .000 level. Thus we can reject the null hypothesis that the two means are equal. Moreover, we can conclude that patrons have somewhat more favorable perceptions of a restaurant being located within 30 minutes driving distance than unique food. Recommendations:Advertise to consumers in a 30 minute driving distance radius of the restaurant because that variable is an important aspect of whether they are the most likely to patronize Chef Gaston’s restaurant. b) Null hypothesis: Customers are more likely to patronize a restaurant with a famous chef or one that has knowledgeable wait staff. Alternative hypothesis: Customers are not more likely to patronize a restaurant with a famous chef or one that has knowledgeable wait staff. Analysis:Running a paired sample t-test, I was able to come up with the means for having a famous chef, 3.59, and for a knowledgeable wait staff, 3.54. The t-value for this comparison is 1.236 and it is not significant because of the level of .217. Thus, we do not reject the null
  • 29. hypothesis that the two means are equal. Moreover, we can conclude that patrons have the same perception of a restaurant with a famous chef and one that has a knowledgeable staff. Recommendations:Advertise to potential patrons of Chef Gaston’s new restaurant that he is a famous chef and that the wait staff is knowledgeable, because these two variables had a reasonably high mean value for appeal to the restaurant if these characteristics existed. c) Null hypothesis: Customers are more likely to patronize a restaurant with a unique menu or one that sources with ingredients locally. Alternative hypothesis: Customers are more likely to patronize a restaurant with a unique menu or one that sources with ingredients locally. Analysis:Running a paired sample t-test, I was able to come up with the means for a unique menu, 3.60, and for locally sourced ingredients is 2.43. The t-value for this comparison is 7.494 and it is significant at the .000 level. Thus we can reject the null hypothesis that the two means are equal. Moreover, we can conclude that patrons have somewhat more favorable perceptions of a restaurant with a unique menu than one with locally sourced ingredients. Recommendations:Advertise to potential patrons that Chef Gaston’s new restaurant has a unique menu because customers are more likely to patronize the restaurant for that variable more than a restaurant that sources their ingredients locally. d) Null hypothesis: Customers are more likely to patronize a restaurant that has a better wine selection or one that offers free valet parking. Alternative hypothesis: Customers are more likely to patronize a restaurant that has a better wine selection or one that offers free valet parking. Analysis:Running a paired sample t-test, I was able to come up with the means for wine selection, 3.54, and for free valet parking, 2.30. The t-value for this comparison is 9.841 and it is significant at the .000 level. Thus we can reject the null hypothesis that the two means are equal. Moreover, we can conclude that patrons have somewhat more favorable perceptions of a restaurant with a wine selection than one with free valet parking.
  • 30. Recommendations:Advertise to potential patrons that Chef Gaston’s new restaurant has a better wine selection because customers believe that offering free valet is not statistically significant enough for them to be more likely to patronize the restaurant. 8) a) On average, on a monthly basis, how much do you spend on lunch or dinner at restaurants? One-Sample Statistics N Mean Std. Deviation 357 $158.5910 $90.78166 Std. Error Mean $4.80467 One-Sample Test t On average, on a monthly basis, how much do you spend on lunch or dinner at restaurants? 1.788 Df 356 Test Value = 150 Sig. (2Mean 95% Confidence Interval tailed) Difference of the Difference Lower Upper .075 $8.59104 -$0.8581 $18.0402 Null hypothesis: the mean of X2 - on average on a monthly basis, how much do you spend on lunch or dinner at restaurants - will not be significantly different from $150. Alternative hypothesis: the mean of the answers to X2 - on average on a monthly basis, how much do you spend on lunch or dinner at restaurants - will not be $150. Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation, and standard error for X2 - on average on a monthly basis, how much do you spend on lunch or dinner at restaurants – (a mean of $158.59 and a standard deviation of $90.78). The one sample test table below shows the results of the t-test for the null hypothesis that the average
  • 31. response to X2 is $150 (test value of 150). The test statistic is 1.788, and the significance level is .075. This means that the null hypothesis cannot be rejected. The results indicate respondents spend about what Chef Gaston believed they do,on average, per month in restaurants for meals only. Recommendation:Chef Gaston can conclude that customers spend about $150 per month in restaurants for meals only. More research should be done to determine what would be an average price of a meal should be that would be on Chef Gaston’s menu, this would maximize the amount of people that come into his restaurant. b) What would you expect an average evening meal entree item alone to be priced? One-Sample Statistics N Mean Std. Deviation 305 $24.0951 $10.11126 t What would you expect an average evening meal entree item alone to be priced? 7.073 Std. Error Mean $0.57897 One-Sample Test Test Value = 20 Df Sig. (2Mean tailed) Difference 304 .000 95% Confidence Interval of the Difference Lower Upper $4.09508 $2.9558 $5.2344 Null hypothesis: the mean of the X21 – what would you expect an average evening meal entrée item alone to be priced?- will not be significantly different from $20. Alternative hypothesis: the means of the answers to X21 – what would you expect an average evening meal entrée item alone to be priced? - will not be $20. Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation, and standard error for X21 -what would you expect an average evening meal entrée item alone
  • 32. to be priced?– (a mean of $29.09 and a standard deviation of $10.11). The one sample test table below shows the results of the t-test for the null hypothesis that the average response to X21 is $20 (test value of 20). The test statistic is 7.073, and the significance level is .000. This means that the null hypothesis can be rejected and the alternative hypothesis accepted with a high level of confidence from a statistical perspective. The results indicate respondents expect to be paying higher than what Chef Gaston believed to pay for an evening meal entrée. Recommendation: Advertise to potential patrons that they can expect to pay less than their current expectation for an evening meal entrée since his estimate for what an evening meal entrée was $20 while patrons actually expect to pay $29.09. c) One-Sample Statistics N How many people live in your home (include all children under 18 living with you)? 357 t How many people live in your home (include all children under 18 living with you)? -18.571 Mean 2.64 Std. Deviation 1.382 Std. Error Mean .073 One-Sample Test Test Value = 4 df Sig. (2Mean tailed) Difference 356 .000 95% Confidence Interval of the Difference Lower Upper -1.359 -1.50 -1.21 Null hypothesis: the mean of the X26 – how many people live in your home (include all children under 18 living with you)- will not be significantly different form 4. Alternative hypothesis: the mean of the answers to X26 – how many people live in your home (include all children under 18 living with you)- will not be 4.
  • 33. Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation, and standard error for X26 -– how many people live in your home (include all children under 18 living with you)– (a mean of $2.64 and a standard deviation of $1.382). The one sample test table below shows the results of the t-test for the null hypothesis that the average response to X26 is 4 (test value = 4). The test statistic is -18.57, and the significance level is .000. This means that the null hypothesis can be rejected and the alternative hypothesis accepted with a high level of confidence from a statistical perspective. The results indicate respondents have less people living in their home than what Chef Gaston believed. Recommendation:Advertise to small families because the mean response for variable X 26 - how many people live in your home (include all children under 18 living with you)- was 2.64, which is statistically different from the estimate of four that Chef Gaston gave. d) Calculated Age of Respondent One-Sample Statistics N Mean Std. Deviation 357 45.4846 9.99342 Std. Error Mean .52891 One-Sample Test t Calculated Age of Respondent .916 df 356 Test Value = 45 Sig. (2Mean tailed) Difference .360 95% Confidence Interval of the Difference Lower Upper .48459 -.5556 1.5248 Null hypothesis: the mean of the X30 – age of respondent- will not be significantly from 45. Alternative hypothesis: the mean of the X30 – age of respondent- will not be 45. Analysis:The top table is labeled one-sample Statistics and shows the mean, standard deviation, and standard error for X26 –age of respondent– (a mean of 45.48 and a standard deviation of 9.993). The one sample test table below shows the results of the t-test for the null hypothesis that the average response to X30 is 45 (test value = 45). The test statistic is .916, and the significance level is .360. This means that the null hypothesis cannot be rejected. The results indicate respondents have a similar calculated age as Chef Gaston’s target customers.
  • 34. Recommendation: Chef Gaston’s estimate that the average age of his customers is 45 years old. Therefore, advertise to potential patrons that maintain that average as their age in order to reach Chef Gaston’s target customers. 9) Mode l R Model Summary R Adjusted R Std. Error of Square Square the Estimate 1 .807a .651 .641 .735 a. Predictors: (Constant), Free Valet Parking, Knowledgeable Wait Staff, Live Music, Located with 30 minutes driving distance, Upscale Location, Locally-sourced Ingredients, Wine Selection, Unique Menu, Famous Chef, Attractive Decor Model Sum of Squares ANOVAa df Mean Square F Sig. Regressio 348.071 10 34.807 64.428 .000b n 1 Residual 186.926 346 .540 Total 534.997 356 a. Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? b. Predictors: (Constant), Free Valet Parking, Knowledgeable Wait Staff, Live Music, Located with 30 minutes driving distance, Upscale Location, Locally-sourced Ingredients, Wine Selection, Unique Menu, Famous Chef, Attractive Decor Model 1 (Constant) Upscale Location Coefficientsa Unstandardized Standardized Coefficients Coefficients B Std. Error Beta 4.940 .568 -.169 .063 -.186 t 8.703 -2.664 Sig. .000 .008
  • 35. Located with 30 minutes driving distance Wine Selection Famous Chef Knowledgeable Wait Staff Unique Menu Locally-sourced Ingredients Attractive Decor -.027 .062 -.029 -.439 .661 -.290 -.092 .227 .075 .070 .059 -.356 -.113 .273 -3.868 -1.307 3.854 .000 .192 .000 -.153 .297 .065 .072 -.193 .359 -2.352 4.133 .019 .000 -.147 .075 -.182 -1.961 .051 Live Music -.062 .062 -.071 -.992 .322 Free Valet Parking -.117 .043 -.117 -2.733 .007 a. Dependent Variable: Based on the description of the restaurant you just saw, how likely are you to have dinner at this restaurant? Null hypothesis:There is no relationship between the ten variables (X10 – X19) and X20 - the likelihood to patronize the restaurant- for Chef Gaston’s new restaurant. Alternative hypothesis: The ten variables (X10 – X19) are significantly related to X20 - the likelihood to patronize the restaurant. Analysis:a multiple linear regression analysis was the SPSS statistical test that was conducted for this question. The model summary table shows that the r-square for this model is .651. This means that 65.1 percent of the variation in satisfaction (likelihood to patronize the restaurant) can be explained by the ten independent variables (X10 – X19). The regression model results in the ANOVA table indicate that the r-square for the overall model is significantly different from zero (F-ratio = 64.428; significance level = .000). This probability means there are .000 chances the regression model results come from a population where the R-Square actually is zero. That is, there are no chances out of 1,000 that the actual correlation coefficient is zero. To determine if one or more of the restaurant features are significant predictors of satisfaction we examine the information provided in the Coefficients table. Looking at the Standardized Coefficients Beta column reveals that location (beta = -.186, Sig. = .008), Wine Selection (beta = -.356, Sig. = .000), Knowledgeable Wait Staff (beta = .273, Sig. = .000), Unique Menu (beta = -.193, Sig. = .019), Locally sourced ingredients (beta = .359, Sig. = .000), and free valet parking (beta = -.117, Sig. = .007) are all statistically significant. While, located within 30 minutes driving distance (beta = -.439, Sig. = .661), famous chef (beta = -1.307, Sig. =.192), attractive décor (beta = -1.961, Sig. =.051), and live music (beta =-.992, Sig. = .332) are not statistically significant. This means we can reject the null hypothesis that none of the restaurant variables are related to the likelihood to patronize Chef Gaston’s restaurant. Thus, this
  • 36. regression analysis tells us consumer perceptions of features about Chef Gaston’s restaurant, for six of the restaurant variables, are good predictors of the likelihood to patronize the restaurant. Recommendations:Be cautious in interpreting these regression results. Location (-.186), wine selection (-.365), unique menu (-.193), and free valet parking (-.117) all have negative beta coefficients, which means these restaurant features haveless favorable perceptions that are associated with higher levels of satisfaction. Therefore more research needs to be done as to why results have occurred.