2. Objectives
๏ฌ Run a median-class chocolate shop
๏ฌEmphasize on providing high quality and
healthy organic chocolate to customers.
๏ฌDevelop a new milestone of choco-
cosmetology.
4. Opportunities and Threats
Opportunities Threats
โข Not well developed organic chocolate โข Chocolates are not necessities
market in Hong Kong
- Occupied a relatively high market โข Limited knowledge about organic
share in local organic market chocolate of public
- Low competition of raw materials
โข The concept โchocolate is fat and
โข Traditions of eating chocolates during unhealthyโ is deep-rooted in publicโs
special festivals mind
- Valentineโs Day
- Easter โข Gradually increase of price of raw
materials
โข High purchasing power of target
customer โข Insufficient supply of organic cocoa
โข Strong desire of skincare products โข Old famous chocolate brands(Godiva,
Lucullus, Leonidas, etc.) have share of
โข Development of technology and media mind when people talk about
chocolate
6. The needs of our company serving
โข Customers nowadays pay more attention to
issue of health
๏ Produce healthy and organic chocolate
โข Market of healthy and organic chocolate is not
well-developed and competitive in Hong Kong
๏ occupy large market share in the organic
chocolate market
7. Our target customers
โข Middle to upper class โข Upper to middle
Females class households
โข Aged 20-40 โข 1-2 children with
โข Interested in and willing their parents or
to spend on beauty and single parent
healthy product โข Interested in healthy
and organic food
8. When, where, how and how often do
our customers buy and why?
Where
โข High purchasing power๏ interested in
shopping on some mega shopping mall
โข Majority of our target customers work
on the Wan Chai and central
โข ๏ Go to our shop and purchase some
products after getting off their work
9. How
โข Walk in
โข Order chocolate via the phone, email
or our official website
โข Pay by paypal, credit card or other
e-payment methods
12. Chocolates
โข Fresh and healthy
โข Handmade
โข Low saturated fat and low sugar
โข Raw materials from Europe and cocoa
from Ghana
13. Types of chocolates
Three types of packages: gifts, snacks and
hampers
Special flavor: flower tea and swallowโs nest
Limited edition: Fresh Strawberries filled with
dark chocolate butter cream
14. Chocolate masks
โข two types of mask
โข beautiful skin: suitable for youngsters , it
incorporates milk chocolate, vitamin C and honey
โข women wonder: suitable for women, it
incorporates cranberry seed oil and black
raspberry
โข Masks are needed to purchase in two days
advance
15. Workshops
๏ฌ provision of high quality of chocolate melt, fruits and
nuts,
๏ฌ customers can enjoy the process of mixing the flavor
chocolates according to their preference.
๏ฌ The type of chocolates we teach will be matched with
the seasons.
๏ฌ $120 per lesson
๏ฌ 1 lesson per week.
17. Chocolate treats
-$12 for one piece of chocolate
-$15 for special flavor of chocolates
-Strawberry limited edition: $50 per packages
Chocolate small gift: $120
A larger size of gift box: $240
Hamper: $350
Chocolate mask:$200 per 2oog of mask
18. Price
โข A bit higher than the medium level
โข Reasons behind such price setting
-high production cost
-high promotion cost
-price represents our image
-saturated market of luxurious chocolate
*To gain a balance between these factors
19. Place
โข Locates on 32 Lyndhurst Terrace, Central.
โข Reasons of choosing this place
โข High number of our targeted customers
โข Near Lan Kwai Fong
20. Promotion
โข Purchase up to $100 chocolate masks
testers will be given
โข Develop VIP system
โข (a) enjoy a 10% off of all the products in our
shop.
(b) enjoy an extra 20% off discount during
their birthday month
(c) join our โStamp collection schemeโ
21. Promotion
โข Mega sale on two days before the expiry date
of the chocolate
โข -let our customers to enjoy a low-price
chocolate
-to sell all our stocks out.
22. Promotion
โข Give out chocolates to orphans in
Christmas ,Childrenโs Day and Easter
โข To fulfill our social responsibility and to make
them feel they are being loved
23. Sales forecast
At the beginning(Jan-Mar): low sales due to newly operation
Continue to increase as it gains more recognition
Drop sharply on June : no festival workshops, no festival to boost
the consumersโ demand
24. โข Increase sharply on July: People have more spare time to
join the workshop
โข Continued to increase from Nov to Dec:
โข Dry weather increase the demand of mask and
โข The coming of Christmas increase the demand of
chocolates