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‘Fake news’ is good news
Prof Charlie Beckett
@CharlieBeckett
Madrid
June 2017
Introduction
• Who am I?
• Who are you?
• Why are you here?
Fake news, fake politics?
Today’s schedule
• The threat of ‘fake news’ but why it might be
good news for journalism
• The problem for political communications
• The lessons from UK General Election 2017
How well do facts travel?
How ’truth’ travels badly
Tinbergen’s ‘fake news’
• Combination of memorable image, striking
claims, active authors = misreading of facts
• Harvard shop starts selling stickers – even
though there is no evidence of it working –
original disputed experiment was with moving
bird silhouette
Why fake news is good news
• Makes mainstream media look good
• Improves ratings and subscriptions
• Forces the social networks to be responsible
• Creates a debate about information & news
• Increases news literacy
• Wake up call to wider set of problems
The next phase of online history
SaaS (Software as a Service) Era
Abundance of sources
Abundance of sources = choice?
Abundance of sources = specialisation
Abundance of sources = lack of trust?
Mixed media ecology: legacy, native &
social
Blended, personal, emotional
SaaS (Software as a Service) Era
SaaS (Stories as a Service)
• Connect – be accessible and present on all platforms
• Curate – help users to good content where ever it is
• Be relevant – use users’ language and ‘listen’ creatively
with data
• Be expert – add value, insight, experience, context
• Be truthful – fact checking, balance, accuracy
• Be human – show empathy, diversity, constructive
• Transparency – show sources, be accountable, allow
criticism
Public service as ‘subscription’
• Data = listening, but for what purpose?
• Personalisation = relevance, but who decides?
• Follow up/interactivity/notification =
relationship – but what for?
• Deepening/localising = value added, but
whose values?
• Subscription funnel/membership: but what
values shape your strategy?
Some further reading:
• Post-truth: a myth created by journalists?
• http://blogs.lse.ac.uk/polis/2017/06/06/post-truth-does-
the-solution-lie-outside-the-newsroom/
• Trust and engagement:
• http://blogs.lse.ac.uk/polis/2017/04/04/trust-and-
engagement-notes-from-the-polis-workshop/
• Fake news is good news for journalism:
• http://blogs.lse.ac.uk/polis/2017/03/11/fake-news-the-
best-thing-thats-happened-to-journalism/
• The role of emotion in journalism:
• http://blogs.lse.ac.uk/polis/2016/09/06/the-role-of-
emotion-in-the-future-of-journalism/
Contact me:
Prof Charlie Beckett
Polis, LSE
@CharlieBeckett
c.h.beckett@lse.ac.uk

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Madrid 1 fakes news - intro 2017

  • 1. ‘Fake news’ is good news Prof Charlie Beckett @CharlieBeckett Madrid June 2017
  • 2. Introduction • Who am I? • Who are you? • Why are you here?
  • 3. Fake news, fake politics?
  • 4. Today’s schedule • The threat of ‘fake news’ but why it might be good news for journalism • The problem for political communications • The lessons from UK General Election 2017
  • 5. How well do facts travel?
  • 7. Tinbergen’s ‘fake news’ • Combination of memorable image, striking claims, active authors = misreading of facts • Harvard shop starts selling stickers – even though there is no evidence of it working – original disputed experiment was with moving bird silhouette
  • 8.
  • 9.
  • 10. Why fake news is good news • Makes mainstream media look good • Improves ratings and subscriptions • Forces the social networks to be responsible • Creates a debate about information & news • Increases news literacy • Wake up call to wider set of problems
  • 11. The next phase of online history
  • 12.
  • 13. SaaS (Software as a Service) Era
  • 15. Abundance of sources = choice?
  • 16. Abundance of sources = specialisation
  • 17. Abundance of sources = lack of trust?
  • 18. Mixed media ecology: legacy, native & social
  • 20.
  • 21. SaaS (Software as a Service) Era
  • 22. SaaS (Stories as a Service) • Connect – be accessible and present on all platforms • Curate – help users to good content where ever it is • Be relevant – use users’ language and ‘listen’ creatively with data • Be expert – add value, insight, experience, context • Be truthful – fact checking, balance, accuracy • Be human – show empathy, diversity, constructive • Transparency – show sources, be accountable, allow criticism
  • 23.
  • 24. Public service as ‘subscription’ • Data = listening, but for what purpose? • Personalisation = relevance, but who decides? • Follow up/interactivity/notification = relationship – but what for? • Deepening/localising = value added, but whose values? • Subscription funnel/membership: but what values shape your strategy?
  • 25.
  • 26. Some further reading: • Post-truth: a myth created by journalists? • http://blogs.lse.ac.uk/polis/2017/06/06/post-truth-does- the-solution-lie-outside-the-newsroom/ • Trust and engagement: • http://blogs.lse.ac.uk/polis/2017/04/04/trust-and- engagement-notes-from-the-polis-workshop/ • Fake news is good news for journalism: • http://blogs.lse.ac.uk/polis/2017/03/11/fake-news-the- best-thing-thats-happened-to-journalism/ • The role of emotion in journalism: • http://blogs.lse.ac.uk/polis/2016/09/06/the-role-of- emotion-in-the-future-of-journalism/
  • 27. Contact me: Prof Charlie Beckett Polis, LSE @CharlieBeckett c.h.beckett@lse.ac.uk