DeNovo is a healthcare consulting and acquisitions firm, providing guidance to help rebuild and improve your healthcare facility and investing in nursing home properties. Formed by seasoned healthcare management professionals, DeNovo has experience you can trust and the results to prove it.

1. DeNovo is a healthcare consulting and
acquisitions firm, providing guidance to help
rebuild and improve your healthcare facility
and investing in nursing home
properties. Formed by seasoned
healthcare management professionals,
DeNovo has experience you can trust
and the results to prove it.

2. THE MEANING
DeNovo is a Latin expression meaning
‘beginning again.’
In marketing terms, DeNovo means
‘again, but in a different way.’
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

3. CONSULTING
DeNovo’s team of healthcare professionals can be used
on a project basis to assist in areas needing improvement.
Our evaluations include:
• facility management
• operational analysis
• clinical resources
• financial analysis/revenue
maximization
• accounts receivable and billing
support
• MDS training
• quality assurance audits
• marketing and census development
• survey plan of correction
• survey recovery
• mock surveys
• recruitment/retention strategies
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

4. VALUE-ADDED SERVICES
Being successful in today’s healthcare environment
requires efficiency and accuracy in all facets of business.
Other services offered by DeNovo include:
• Strategic planning and market feasibility
• Insurance brokerage services and employee benefits
• Architectural services
Our experienced interim managers can also join your team to fill
unexpected vacancies or lend additional expertise during critical
survey turnaround efforts.
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

5. MANAGEMENT
DeNovo offers long-term facility management for
your healthcare properties.
As your healthcare management team, it is our responsibility
to provide management services and oversight, while
making a profit for the owner. We can take over full
management, if necessary, using our expertise to manage
the facility efficiently and grow services via DeNovo’s proven
management systems.
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

6. RECRUITING
The professionals at DeNovo can assess, identify and
optimize the recruitment needs of your organization.
They will also help you locate viable candidates, providing assistance
throughout the placement process, including initial screenings,
interview scheduling, and background and reference checks.
DeNovo can also help identify, organize and optimize leads that will
help you narrow down the field of highly qualified candidates.
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

7. ACQUISITIONS
DeNovo actively invests in nursing home properties.
We specialize in acquiring all types of nursing home properties,
including leased, managed, owned, distressed, for profit and not for
profit. Our mission is to provide high quality care for all residents. For
all of our properties, we strive to improve overall management by
moving quickly and creatively to capitalize on appropriate
opportunities.
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

8. OUR TEAM
Charles A. Ritchey, NHA President
• Over 17 years of experience in the health care industry
• Extensive experience in crisis management and financial
turnaround for distressed nursing and healthcare care facilities
• Licensed Nursing Home Administrator in Maryland, West
Virginia, Pennsylvania, and Delaware
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

9. OUR TEAM
Sandra F. Sanders, RN-BC Nurse Consultant
• Over 30 years of nursing experience, with more than two
decades in the long term care industry
• Experience in regulatory, operational, and legislative
issues
• Licensed Registered Nurse in Maryland and Pennsylvania
• Certifications include:
– Gerontological Nursing
– Nurse Administration in Long Term Care
– Legal Nurse Consultant
– RN Case Manager/Delegating Nurse in Assisted Living
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

10. OUR TEAM
Megan Baker Medicaid Consultant
• Over 18 years of bookkeeping and business office experience
in the healthcare environment
• Extensive knowledge of Medicaid, Medicare and Private
Insurance eligibility and billing requirements
• Worked with Continuing Care Retirement Communities
and Long Term Care facilities to restructure billing policies
and train staff to maximize revenue and reimbursement
• Excellent track record with Resident Trust Account Surveys
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.

11. CONTACT
Contact DeNovo for your healthcare consulting needs.
443.695.4513
www.DeNovoHealthcareServices.com
© 2008 DeNovo Healthcare Services. All rights reserved. The information contained herein may not be
distributed, reprinted, or appropriated without the written consent of DeNovo Healthcare Services.