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1 2 4 5 63 7 8
SOURCE NUMBER :
RETAIL
PARTNER
WEB TRACER CUSTOMER
ENQUIRIES
REPAIR OPT IN/OUT
AD HOC
DIRECT SHIP
SOURCE NAME:
EMAIL
UPDATE
SOURCE SYSTEM:
SOURCE DATA:
RETAIL PRO,
EPICOR
GSI RETAIL
PRO,
EPICOR,
GSI
CUSTOMER
SERVICE,
GSI
MANUAL, AD
HOC, GSI
CUSTOMER
SERVICE
SAP GSI
Contacts,
Transactions
E-Comm
Contacts,
Transactions
Contacts,
Products
Contacts,
Email
Addresses,
Optin/out
Suppress
Contacts,
Products
Contacts,
Products
Contacts,
Transactions
Email
Addresses,
Optin/out
TUMI DATA SOURCES -- CURRENT STATE
1 2 4 5 63 7 8
SOURCE NUMBER :
RETAIL
PARTNER
WEB TRACER CUSTOMER
ENQUIRIES
REPAIR OPT IN/OUT
AD HOC
DIRECT SHIP
SOURCE NAME:
EMAIL
UPDATE
SOURCE SYSTEM:
SOURCE DATA:
RETAIL PRO,
EPICOR
GSI RETAIL
PRO,
EPICOR,
GSI
CUSTOMER
SERVICE,
GSI
MANUAL, AD
HOC, GSI
CUSTOMER
SERVICE
SAP GSI
Contacts,
Transactions
E-Comm
Contacts,
Transactions
Contacts,
Products
Contacts,
Email
Addresses,
Optin/out
Contacts,
Products
Contacts,
Products
Contacts,
Transactions
Email
Addresses,
Optin/out
TUMI DATA SOURCES – FUTURE STATE
9 10
FACEBOOK
(2012)
OMNITURE
(2013)
WEBSITESOCIAL
MEDIA
Likes, Shares,
Transactions,
etc.
Pathing,
Funnel, etc.
TO SAP
AND ETO

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Current - Future State final

  • 1. 1 2 4 5 63 7 8 SOURCE NUMBER : RETAIL PARTNER WEB TRACER CUSTOMER ENQUIRIES REPAIR OPT IN/OUT AD HOC DIRECT SHIP SOURCE NAME: EMAIL UPDATE SOURCE SYSTEM: SOURCE DATA: RETAIL PRO, EPICOR GSI RETAIL PRO, EPICOR, GSI CUSTOMER SERVICE, GSI MANUAL, AD HOC, GSI CUSTOMER SERVICE SAP GSI Contacts, Transactions E-Comm Contacts, Transactions Contacts, Products Contacts, Email Addresses, Optin/out Suppress Contacts, Products Contacts, Products Contacts, Transactions Email Addresses, Optin/out TUMI DATA SOURCES -- CURRENT STATE
  • 2. 1 2 4 5 63 7 8 SOURCE NUMBER : RETAIL PARTNER WEB TRACER CUSTOMER ENQUIRIES REPAIR OPT IN/OUT AD HOC DIRECT SHIP SOURCE NAME: EMAIL UPDATE SOURCE SYSTEM: SOURCE DATA: RETAIL PRO, EPICOR GSI RETAIL PRO, EPICOR, GSI CUSTOMER SERVICE, GSI MANUAL, AD HOC, GSI CUSTOMER SERVICE SAP GSI Contacts, Transactions E-Comm Contacts, Transactions Contacts, Products Contacts, Email Addresses, Optin/out Contacts, Products Contacts, Products Contacts, Transactions Email Addresses, Optin/out TUMI DATA SOURCES – FUTURE STATE 9 10 FACEBOOK (2012) OMNITURE (2013) WEBSITESOCIAL MEDIA Likes, Shares, Transactions, etc. Pathing, Funnel, etc. TO SAP AND ETO