SlideShare a Scribd company logo
1 of 17
Creating A Fast Learning Organization January 27, 2009 Charlene Li Founder, Altimeter Group Co-author, “Groundswell”
What Is Different Today ,[object Object],[object Object],[object Object]
Learning Comes From Everywhere New forms of leadership will be needed
Who owns listening and learning? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Four Goals Of  Learning Organization
Basic Learning Tools
Oracle Listened To Learn Oracle put a roadblock on its own home page to encourage feedback/ideas Executives participated in the online community
H&R Block Listened First To Dialog Better
And Then Asks Customers  To Do The Talking
BlueShirtNation.com Supports Best Buy’s Front Line Employees
Comcast Listens To Support
Starbucks Listens To Innovate 50 people participate  in the process, representing every department
The CIO Shares Process and Plans
Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Fallacy Of Control Photo: Kantor,  http://www.flickr.com/photos/kantor
Develop Intestinal Fortitude
Charlene Li Altimeter Group [email_address] blog.altimetergroup.com Slides available at slideshare.net/charleneli Copyright © 2008 Altimeter Group

More Related Content

Similar to Creating A Fast Learning Organization, ARF Leader Forum

Ibm Web 2 0 Goes To Work Presentation
Ibm  Web 2 0 Goes To Work PresentationIbm  Web 2 0 Goes To Work Presentation
Ibm Web 2 0 Goes To Work Presentation
jward5519
 
Council on Foundations Presentation
Council on Foundations PresentationCouncil on Foundations Presentation
Council on Foundations Presentation
Beth Kanter
 
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
Brightwave Group
 
Social Media & Training 6.14.11
Social Media & Training 6.14.11Social Media & Training 6.14.11
Social Media & Training 6.14.11
Bellevue University
 
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
LearningCafe
 

Similar to Creating A Fast Learning Organization, ARF Leader Forum (20)

Ibm Web 2 0 Goes To Work Presentation
Ibm  Web 2 0 Goes To Work PresentationIbm  Web 2 0 Goes To Work Presentation
Ibm Web 2 0 Goes To Work Presentation
 
Council on Foundations Presentation
Council on Foundations PresentationCouncil on Foundations Presentation
Council on Foundations Presentation
 
Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now
Top 10 Essential Skills Every Employee Training Program Manager Needs Right NowTop 10 Essential Skills Every Employee Training Program Manager Needs Right Now
Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now
 
Innovation Thinking: Evolve and Expand Your Capabilities
Innovation Thinking: Evolve and Expand Your CapabilitiesInnovation Thinking: Evolve and Expand Your Capabilities
Innovation Thinking: Evolve and Expand Your Capabilities
 
Remote Work & Digital Transformation: 7 Questions to Ask
Remote Work & Digital Transformation: 7 Questions to AskRemote Work & Digital Transformation: 7 Questions to Ask
Remote Work & Digital Transformation: 7 Questions to Ask
 
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...
 The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri... The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...
 
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
Charles Gould at Learning Live 2014: Total learning: learn faster, work smart...
 
Introducing Social Media
Introducing Social MediaIntroducing Social Media
Introducing Social Media
 
Instant Productivity with Yammer
Instant Productivity with YammerInstant Productivity with Yammer
Instant Productivity with Yammer
 
Intro To Tce Jan 2009
Intro To Tce Jan 2009Intro To Tce Jan 2009
Intro To Tce Jan 2009
 
Thinking entrepreneurially both internally and externally (dhcd, 12 6-17)
Thinking entrepreneurially both internally and externally (dhcd, 12 6-17)Thinking entrepreneurially both internally and externally (dhcd, 12 6-17)
Thinking entrepreneurially both internally and externally (dhcd, 12 6-17)
 
Social Media & Training 6.14.11
Social Media & Training 6.14.11Social Media & Training 6.14.11
Social Media & Training 6.14.11
 
Online Community Best Practices
Online Community Best PracticesOnline Community Best Practices
Online Community Best Practices
 
How to Create a Learning Culture: A Framework
How to Create a Learning Culture: A FrameworkHow to Create a Learning Culture: A Framework
How to Create a Learning Culture: A Framework
 
Andy van der Gugten, Agile Tauranga 2018 Presentation
Andy van der Gugten, Agile Tauranga 2018 PresentationAndy van der Gugten, Agile Tauranga 2018 Presentation
Andy van der Gugten, Agile Tauranga 2018 Presentation
 
The New Face of HR: Are you Ready for Employee Advocacy?
The New Face of HR: Are you Ready for Employee Advocacy?The New Face of HR: Are you Ready for Employee Advocacy?
The New Face of HR: Are you Ready for Employee Advocacy?
 
Blurring The Boundaries
Blurring The BoundariesBlurring The Boundaries
Blurring The Boundaries
 
Innovation: Talent and Engagement in the Agile Learning Organization
Innovation: Talent and Engagement in the Agile Learning OrganizationInnovation: Talent and Engagement in the Agile Learning Organization
Innovation: Talent and Engagement in the Agile Learning Organization
 
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
Workplace Learner As Consumer : Can L&D Reorient to Deliver Value ?
 
Final Presentation Dhurva 2010
Final Presentation Dhurva 2010Final Presentation Dhurva 2010
Final Presentation Dhurva 2010
 

More from Charlene Li

Seminarium Peru Speech by Charlene Li
Seminarium Peru Speech by Charlene LiSeminarium Peru Speech by Charlene Li
Seminarium Peru Speech by Charlene Li
Charlene Li
 
Preparing For The Future Of Social Media
Preparing For The Future Of Social MediaPreparing For The Future Of Social Media
Preparing For The Future Of Social Media
Charlene Li
 

More from Charlene Li (20)

Leading Digital Transformation: Putting People First
Leading Digital Transformation: Putting People FirstLeading Digital Transformation: Putting People First
Leading Digital Transformation: Putting People First
 
Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016Top Digital Transformation Trends and Priorities for 2016
Top Digital Transformation Trends and Priorities for 2016
 
Best Practices in Experimenting with Existing Channels - Omni Digital
Best Practices in Experimenting with Existing Channels - Omni DigitalBest Practices in Experimenting with Existing Channels - Omni Digital
Best Practices in Experimenting with Existing Channels - Omni Digital
 
"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW Interactive"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW Interactive
 
TED Talk "Giving Up Control: Leading in the Digital Era"
TED Talk "Giving Up Control: Leading in the Digital Era"TED Talk "Giving Up Control: Leading in the Digital Era"
TED Talk "Giving Up Control: Leading in the Digital Era"
 
TED Talk Script: "Giving Up Control - Leading in the Digital Era"
TED Talk Script: "Giving Up Control - Leading in the Digital Era"TED Talk Script: "Giving Up Control - Leading in the Digital Era"
TED Talk Script: "Giving Up Control - Leading in the Digital Era"
 
State of Research and Consulting
State of Research and ConsultingState of Research and Consulting
State of Research and Consulting
 
Simmons Leadership Conf - Charlene Li
Simmons Leadership Conf - Charlene LiSimmons Leadership Conf - Charlene Li
Simmons Leadership Conf - Charlene Li
 
Leadership and Social Media in Education
Leadership and Social Media in EducationLeadership and Social Media in Education
Leadership and Social Media in Education
 
Webtrends Engage Keynote
Webtrends Engage KeynoteWebtrends Engage Keynote
Webtrends Engage Keynote
 
Marketing in the Real Time World
Marketing in the Real Time WorldMarketing in the Real Time World
Marketing in the Real Time World
 
Social Media Trends in 2013
Social Media Trends in 2013Social Media Trends in 2013
Social Media Trends in 2013
 
Seminarium Peru Speech by Charlene Li
Seminarium Peru Speech by Charlene LiSeminarium Peru Speech by Charlene Li
Seminarium Peru Speech by Charlene Li
 
Training for Social Media Success
Training for Social Media SuccessTraining for Social Media Success
Training for Social Media Success
 
The Future of Work: Social and Mobile Technologies That Matter
The Future of Work: Social and Mobile Technologies That MatterThe Future of Work: Social and Mobile Technologies That Matter
The Future of Work: Social and Mobile Technologies That Matter
 
A Brave New World - Where Conference Keynote
A Brave New World - Where Conference KeynoteA Brave New World - Where Conference Keynote
A Brave New World - Where Conference Keynote
 
Altimeter Report: Making The Business Case For Enterprise Social Networking
Altimeter Report: Making The Business Case For Enterprise Social NetworkingAltimeter Report: Making The Business Case For Enterprise Social Networking
Altimeter Report: Making The Business Case For Enterprise Social Networking
 
Preparing For The Future Of Social Media
Preparing For The Future Of Social MediaPreparing For The Future Of Social Media
Preparing For The Future Of Social Media
 
EngagmentDB Report, July 2009
EngagmentDB Report, July 2009EngagmentDB Report, July 2009
EngagmentDB Report, July 2009
 
Open Leadership for Work, Church, and Family
Open Leadership for Work, Church, and FamilyOpen Leadership for Work, Church, and Family
Open Leadership for Work, Church, and Family
 

Recently uploaded

Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 
Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
laloo_007
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 

Recently uploaded (20)

Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Buy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From SeosmmearthBuy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From Seosmmearth
 

Creating A Fast Learning Organization, ARF Leader Forum