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Total learning: learn faster, work 
smarter with four systems in one 
Charles Gould 
CEO 
@CharlesGouldUK
Let’s start with some questions 
How many courses have 
you taken in the past year 
(classroom or e-learning)? 
0 1-2 3-5 ...
• How did you learn how to do your job? 
• How do you solve a problem when you get 
stuck? 
• Where do you go for the know...
What technologies do 
you use daily? 
• Social media 
• Smartphone 
• Google 
• Intranet 
• LMS
What tools and support 
does your organisation 
provide to help you learn 
beyond courses?
KNOWLEDGE 
IS OUR JOB 
Knowledge Workers spend 
38% of their time searching 
for information 
(Mcdermott)
The barriers are falling: 
• Access to content 
• Access to experts 
• Solutions to problems 
• Ability to capture and sha...
How a total learning system 
take reach beyond the 
traditional LMS to: 
• Improve productivity 
• Reduce cost of training...
tessello is a total 
learning system that 
comprises an LRS, an 
LMS, curation tools 
and social learning.
It has been 
designed for the 
way in which 
people really 
learn: 
experientially, 
socially, 
collaboratively 
and conti...
Four components of a 
Total Learning System
1. Learning Management System 
Formal learning: structured, 
consistent, approved 
Why? 
Compliance, procedures, 
policies
2. Social Learning Network 
Why? 
• User-generated and curated resources 
• Supports communities of practice /inquiry 
• S...
Social Learning 
Four out of five learners are willing to 
share what they know with others online… 
and seven out of ten ...
3. Curation 
The act of sorting through the vast amounts of content and 
presenting it in a coherent way, organized around...
3. Curation 
The act of sorting through the vast amounts of content and 
presenting it in a coherent way, organized around...
4. Learning Record Store 
Why? 
• Capture and reflect 
• Codify informal learning 
• Stored, shared and analysed 
• Share ...
In meetings
At a conference
From books
Browsing the web
New learning technologies
Harnessing these 
opportunities enables 
organisations to promote: 
• Faster learning 
• Smarter working 
• Stronger perfo...
Demo
Many organisations are already 
embracing this combination of 
formal and informal learning
Graduate Onboarding
Opportunity for more 
effective onboarding 
86% of organisations agree it takes six months 
for a new employee to decide t...
Career Development 
43% of Millennials say career progression 
is a key factor in selecting an employer. 
Source: Millenni...
Community of practice
Technical specialists
Enterprise-wide
Analytics - improving learning through 
data 
Thank you 
brightwave.co.uk 
tessello.co.uk 
@CharlesGouldUK
Charles Gould at Learning Live 2014: Total learning: learn faster, work smarter with four systems in one
Charles Gould at Learning Live 2014: Total learning: learn faster, work smarter with four systems in one
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Charles Gould at Learning Live 2014: Total learning: learn faster, work smarter with four systems in one

Total learning: learn faster, work smarter with four systems in one

We know that up to 90% of learning takes place outside formal training or e-learning, with the majority of learning coming from casual interactions with our colleagues and peers, or from purely informal, self-directed learning. But the learning industry is still struggling to develop innovative systems that integrate with how people learn today.

In this session Charles explores how a 'total learning' approach meets not only the needs of today's learners, but, crucially, how it can deliver real value for forward-thinking organisations. Charles demonstrates how Brightwave's total learning system – tessello – provides an environment that allows L&D teams to improve productivity, generate value and transform their position in the business.

The session explores:

● How technology that uses the Tin Can API delivers an enhanced learning environment – putting learners in control of their own learning and allowing them to record a wide range of online and offline learning (including informal) experiences
● How informal and social learning works alongside formal learning resources – without the need for a separate platform
● How powerful analytics provide rich insight into how learning is being experienced and applied – helping organisations make informed decisions to improve learning and ensuring it remains relevant and business focussed
● How to keep your best people engaged and in the organisation – providing learners with an environment that allows them to find information they need and when they need it, as well as connecting them to other experts across organisational silos, boosting engagement and so reducing staff attrition
● How improving the performance of your people, by helping them learn faster and smarter, boosts the performance of the organisation.

For more information on the Learning Live event, please visit: http://thelpiservices.com/conference/.

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Charles Gould at Learning Live 2014: Total learning: learn faster, work smarter with four systems in one

  1. 1. Total learning: learn faster, work smarter with four systems in one Charles Gould CEO @CharlesGouldUK
  2. 2. Let’s start with some questions How many courses have you taken in the past year (classroom or e-learning)? 0 1-2 3-5 >5
  3. 3. • How did you learn how to do your job? • How do you solve a problem when you get stuck? • Where do you go for the knowledge you need to advance your career?
  4. 4. What technologies do you use daily? • Social media • Smartphone • Google • Intranet • LMS
  5. 5. What tools and support does your organisation provide to help you learn beyond courses?
  6. 6. KNOWLEDGE IS OUR JOB Knowledge Workers spend 38% of their time searching for information (Mcdermott)
  7. 7. The barriers are falling: • Access to content • Access to experts • Solutions to problems • Ability to capture and share All these are faster and easier than ever before Free content Social Multi-device
  8. 8. How a total learning system take reach beyond the traditional LMS to: • Improve productivity • Reduce cost of training and staff turnover • Create value
  9. 9. tessello is a total learning system that comprises an LRS, an LMS, curation tools and social learning.
  10. 10. It has been designed for the way in which people really learn: experientially, socially, collaboratively and continually.
  11. 11. Four components of a Total Learning System
  12. 12. 1. Learning Management System Formal learning: structured, consistent, approved Why? Compliance, procedures, policies
  13. 13. 2. Social Learning Network Why? • User-generated and curated resources • Supports communities of practice /inquiry • Scalable • Trackable • Cost-effective • It’s social! AMD reduced the time sales staff spent searching for content from 8.5 hours per week to 5.5 hours per week
  14. 14. Social Learning Four out of five learners are willing to share what they know with others online… and seven out of ten are motivated by using tools that will help them network and learn from others. Towards Maturity Benchmark Study 2013-14
  15. 15. 3. Curation The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing. Macmillan Open Dictionary
  16. 16. 3. Curation The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing. Macmillan Open Dictionary Why? • Uses content that already exists • Adds context • Dynamic • Beyond search
  17. 17. 4. Learning Record Store Why? • Capture and reflect • Codify informal learning • Stored, shared and analysed • Share with ease
  18. 18. In meetings
  19. 19. At a conference
  20. 20. From books
  21. 21. Browsing the web
  22. 22. New learning technologies
  23. 23. Harnessing these opportunities enables organisations to promote: • Faster learning • Smarter working • Stronger performance
  24. 24. Demo
  25. 25. Many organisations are already embracing this combination of formal and informal learning
  26. 26. Graduate Onboarding
  27. 27. Opportunity for more effective onboarding 86% of organisations agree it takes six months for a new employee to decide to stay with the company. But only 39% of orgs have an onboarding programme that lasts more than six months. Source: All Aboard: Effective Onboarding Techniques and Strategies, Aberdeen Group, 2008
  28. 28. Career Development 43% of Millennials say career progression is a key factor in selecting an employer. Source: Millennials at work. Reshaping the workplace in financial services, PwC, 2011
  29. 29. Community of practice
  30. 30. Technical specialists
  31. 31. Enterprise-wide
  32. 32. Analytics - improving learning through data Thank you brightwave.co.uk tessello.co.uk @CharlesGouldUK

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