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Presented by: Chuck Miller and Andrew Sober @ The Market Element
THE MARKET ELEMENT
A CASE STUDY IN SCIENCE MARKETING:
7 ELEMENTS OF A
SUCCESSFUL INBOUND
CAMPAIGN
The events depicted in this case study
took place in the recent past.
At the request of the “survivors”, the names have
been changed. Out of respect for their privacy,
the rest has been told exactly as it occurred.
TRUE STORY
OUR CLIENT
Global Scientific Instrument Manufacturer
Used in Academia, Government and
Industry
Established Market Leader by Performance
and Install Base
THE MISSION: NEW PRODUCT LAUNCH
NEXT GENERATION
INSTRUMENT
BREAKS COST, SIZE
AND PERFORMANCE
BARRIERS
UNLOCKS NEW
APPLICATIONS
ANNOUNCED AT SCIENCE
CONFERENCE
BUILD AWARENESS
PRODUCT EDUCATION
CONVERT LEADS
GENERATE SALES
THE CLIENT’S NEEDS
PRODUCT LAUNCH CAMPAIGN
CONTENT DEVELOPMENT
DRIVE TRAFFIC
CONVERT LEADS
NURTURE LEADS TO SALES
NOBEL PRIZE AWARD WINNER!?
ENTER THE MARKET ELEMENT
Building
Awareness
Product
Education
Generate
Sales
CLIENT NEEDS THE OBJECTIVE OUR TACTICS
Content
Digital Ads
Social
Media
SEO
Email Blast
Press Release
Events
Content
Retargeting
Content
Automation
Promotions
THE CAMPAIGN
Nurturing
Emails
Webinar
Generate Traffic
Capture
Leads
Close
Deals
7 ELEMENTS OF AN INBOUND CAMPAIGN
RESEARCH
(Re)
PLANNING
(Pg)
PLATFORM
(Pm)
CONTENT
(Ct)
DESIGN
(Dn)
PROMO
(Po)
MEASUREMENT
(Mt)
“Research Academic” Ted
“Classroom Academic” Oscar
“QC” Lucy
“Process Engineer” Pete
“Forensic” Francis
BUYER PERSONAS
What We Answered...
Who are the users, influencers,
and decision makers?
What are the pain points?
What are their applications?
Applying the Science...
Lead Scoring
Form Questions
Database Segmentation
RESEARCH
PLANNING
Goal Setting
Platform Configuration & Reporting
Promotion Plan
Editorial Calendar
New Content Development
Campaign Offers
PRODUCT
LAUNCH
CAMPAIGN
Landing Pages
Analytics
Contact Database
Email
Social Media
Blogging
SEO
PLATFORM
PersonasMarketing
Automation
Awareness
Education
Decision
Close
Research
Academic Ted
Classroom
Academic Oscar
QC Lucy
Process
Engineer Pete
Forensic Francis
Website Pages
Application
Notes
Brochures
Webinars
Blog Posts
Testimonials
Performance
Application
Potential
Competitive
Comparison
Economic
Ease-of-Use
BUYER’S
JOURNEY STAGE PERSONAS FORMAT MESSAGE
CONTENT
Content Needs Context
RESEARCH INFLUENCED DESIGN
DESIGN DIRECTION
DESIGN APPLIED TO
Visual Marketing
Brand Familiarity
UI/UX Friendly
Buyer Personas
Trends in Science Marketing
Product Logo
Brochures
Landing Pages
Email
CTA Buttons
Presentations
Advertising
Social Messages
DESIGN
MONTH 1 MONTH 2 MONTH 3
Email
Social
Paid Ads
Events
Content
Nurturing Workflows
Brochure Launch
Individual Outreach
Webinar Invite Webinar Reminder
2-3 Posts/Week
LinkedIn Inmails
Sponsored Posts Sponsored Posts
AdWords Search Ads
Print Ads
Display Ads
Science Conf. Booth
Live Workshop
Live Demonstrations (By Request)
Brochure Webinar
Launch Video, PR
2-4 Blog Posts/Month
LinkedIn Inmails
PROMO
3-Month Promotion Snapshot
MEASUR
EMENT
Visits
Marketing Qualified
Leads
Customers
Leads
10s
1,000s
100s
100s
Campaign Results (Launch to Present)
7.5%
32%
8.3%
DO YOUR RESEARCH.
SHAPE CAMPAIGN TO YOUR AUDIENCE.
EMBRACE THE POWER OF AUTOMATION.
MEASURE THE RIGHT METRICS.
SET UP THE SALES TEAM FOR SUCCESS.
KEY TAKEAWAYS
THANK YOU

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A Case Study in Science Marketing: 7 Elements of a Successful Inbound Campaign

  • 1. Presented by: Chuck Miller and Andrew Sober @ The Market Element THE MARKET ELEMENT A CASE STUDY IN SCIENCE MARKETING: 7 ELEMENTS OF A SUCCESSFUL INBOUND CAMPAIGN
  • 2. The events depicted in this case study took place in the recent past. At the request of the “survivors”, the names have been changed. Out of respect for their privacy, the rest has been told exactly as it occurred. TRUE STORY
  • 3. OUR CLIENT Global Scientific Instrument Manufacturer Used in Academia, Government and Industry Established Market Leader by Performance and Install Base
  • 4. THE MISSION: NEW PRODUCT LAUNCH NEXT GENERATION INSTRUMENT BREAKS COST, SIZE AND PERFORMANCE BARRIERS UNLOCKS NEW APPLICATIONS ANNOUNCED AT SCIENCE CONFERENCE
  • 5. BUILD AWARENESS PRODUCT EDUCATION CONVERT LEADS GENERATE SALES THE CLIENT’S NEEDS
  • 6. PRODUCT LAUNCH CAMPAIGN CONTENT DEVELOPMENT DRIVE TRAFFIC CONVERT LEADS NURTURE LEADS TO SALES NOBEL PRIZE AWARD WINNER!? ENTER THE MARKET ELEMENT
  • 7. Building Awareness Product Education Generate Sales CLIENT NEEDS THE OBJECTIVE OUR TACTICS Content Digital Ads Social Media SEO Email Blast Press Release Events Content Retargeting Content Automation Promotions THE CAMPAIGN Nurturing Emails Webinar Generate Traffic Capture Leads Close Deals
  • 8. 7 ELEMENTS OF AN INBOUND CAMPAIGN RESEARCH (Re) PLANNING (Pg) PLATFORM (Pm) CONTENT (Ct) DESIGN (Dn) PROMO (Po) MEASUREMENT (Mt)
  • 9. “Research Academic” Ted “Classroom Academic” Oscar “QC” Lucy “Process Engineer” Pete “Forensic” Francis BUYER PERSONAS What We Answered... Who are the users, influencers, and decision makers? What are the pain points? What are their applications? Applying the Science... Lead Scoring Form Questions Database Segmentation RESEARCH
  • 10. PLANNING Goal Setting Platform Configuration & Reporting Promotion Plan Editorial Calendar New Content Development Campaign Offers PRODUCT LAUNCH CAMPAIGN
  • 11. Landing Pages Analytics Contact Database Email Social Media Blogging SEO PLATFORM PersonasMarketing Automation
  • 12. Awareness Education Decision Close Research Academic Ted Classroom Academic Oscar QC Lucy Process Engineer Pete Forensic Francis Website Pages Application Notes Brochures Webinars Blog Posts Testimonials Performance Application Potential Competitive Comparison Economic Ease-of-Use BUYER’S JOURNEY STAGE PERSONAS FORMAT MESSAGE CONTENT Content Needs Context
  • 13. RESEARCH INFLUENCED DESIGN DESIGN DIRECTION DESIGN APPLIED TO Visual Marketing Brand Familiarity UI/UX Friendly Buyer Personas Trends in Science Marketing Product Logo Brochures Landing Pages Email CTA Buttons Presentations Advertising Social Messages DESIGN
  • 14. MONTH 1 MONTH 2 MONTH 3 Email Social Paid Ads Events Content Nurturing Workflows Brochure Launch Individual Outreach Webinar Invite Webinar Reminder 2-3 Posts/Week LinkedIn Inmails Sponsored Posts Sponsored Posts AdWords Search Ads Print Ads Display Ads Science Conf. Booth Live Workshop Live Demonstrations (By Request) Brochure Webinar Launch Video, PR 2-4 Blog Posts/Month LinkedIn Inmails PROMO 3-Month Promotion Snapshot
  • 16. DO YOUR RESEARCH. SHAPE CAMPAIGN TO YOUR AUDIENCE. EMBRACE THE POWER OF AUTOMATION. MEASURE THE RIGHT METRICS. SET UP THE SALES TEAM FOR SUCCESS. KEY TAKEAWAYS

Editor's Notes

  1. Possible to have check and service line-item appear?