Web 2.0 for Lawyers, 2009


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  • Web 2.0 for Lawyers, 2009

    1. 1. Web 2.0 for Lawyers: Reposition Yourself on the Internet Kate Fitz April 16, 2009
    2. 2. What is Web 2.0?
    3. 3. Intro to Web 2.0 http://flickr.com/photos/9119028@N05/591163479/ <ul><li>Amorphous buzzword attached to any new Internet phenomenon </li></ul><ul><li>Core concept: Software and services that enable easy publishing, reader/user participation, and the re-use of data in many formats </li></ul><ul><li>“ Participatory Internet” or the “Read/Write Web” </li></ul>What is Web 2.0?
    4. 4. Web 1.0: web as information source. Websites send info to remote users Web 2.0: web as participation platform. Users share info on a central hosting service using online software, without building their own site Ex: www.saclaw.org Ex: Facebook.com
    5. 5. Web 1.0: users with comments or complaints e-mail the webmaster Web 2.0: users with comments or complaints can enter public comments right on the site, allowing dialog http://www.flickr.com/photos/amoraleda/3441718543/
    6. 6. Web 1.0: users find information by searching or using pre-written indices Web 2.0: users “tag” sites, photos, etc. with keywords that make sense to them, and find information using tags others have applied in the past Ex: www.saclaw.org http://www.flickr.com/photos/amoraleda/3441718543/
    7. 7. Web 1.0: users must visit websites to see any updates Web 2.0: users can subscribe to updates and be notified of new material automatically
    8. 8. Web 1.0: webmasters code hyperlinks in their sites to send users to other sites Web 2.0: site creator can easily embed material from other sites using pre-built “widgets” Book cover widget from “LibraryThing”
    9. 9. Who uses web 2.0?
    10. 10. www.pewinternet.org / <ul><li>Social networks: </li></ul><ul><li>35% of adult internet users have a profile on an online social network; 65% of teens 12 to 17 years old, have a profile on an online social network </li></ul><ul><li>60% of adults restrict access to their friends; 36% allow anyone to view their online profiles. </li></ul><ul><li>Pew Internet Project Data Memo, “Adults and social network websites,” January 14, 2009 </li></ul>
    11. 11. www.pewinternet.org / <ul><li>“Micro-blogging:” </li></ul><ul><li>11% of adults use Twitter; </li></ul><ul><li>~20% of adults under 35 </li></ul><ul><li>Pew Internet Project Data Memo, “Twitter and status updating,” Feb 2009 </li></ul>
    12. 12. www.pewinternet.org / <ul><li>Tagging: </li></ul><ul><li>28% of internet users have tagged or categorized content online such as photos, news stories or blog posts </li></ul><ul><li>Pew Internet & American Life Project, January 31, 2007 </li></ul>
    13. 13. www.pewinternet.org / <ul><li>Wikis: </li></ul><ul><li>36% of online American adults consult Wikipedia </li></ul><ul><li>It is particularly popular with the well-educated and current college-age students </li></ul><ul><li>Pew Internet & American Life Project, April 2007 </li></ul>
    14. 14. More sign up every day Delicious.com
    15. 15. Web 2.0 tools …and how you might use them Building professional reputation Blogs, Twitter, podcasts <ul><li>Finding facts, people </li></ul><ul><li>Networking </li></ul>Social networks – Facebook, LinkedIn Collaborative work Wikis, concept maps, collaborative editing <ul><li>Keeping current </li></ul><ul><li>Researching law, facts, background </li></ul>Blogs, podcasts, Twitter
    16. 16. Blogs <ul><li>Many are free </li></ul><ul><li>Easy to create and post </li></ul><ul><li>Readers can subscribe for automatic updates </li></ul><ul><li>Readers can comment– popular posts may spark a dialog </li></ul>
    17. 17. Personal interests
    18. 18. Groups and organizations
    19. 19. News and commentary
    20. 20. Subscribe to updates with an “RSS feed reader” (aggregator) <ul><li>Bloglines – http://www.bloglines.com/ </li></ul><ul><li>Google Reader – http://reader.google.com </li></ul><ul><li>Microsoft Outlook 2007 (ex: http://tinyurl.com/azqv58 ) </li></ul><ul><li>See also: http://en.wikipedia.org/wiki/List_of_feed_aggregators </li></ul>RSS (“Really Simple Syndication”) refers to the computer code used to generate news feeds.
    21. 21. Subscribing to blogs <ul><li>Blogs in Plain English (Common Craft Show) 2:58 min </li></ul><ul><li>Somewhere on the blog will be a link to subscribe </li></ul><ul><li>Look for text “Subscribe to this blog” or a button: </li></ul><ul><li>RSS and Atom are two “languages” that enable subscriptions. Either will work in most readers </li></ul><ul><li>Click the button. The next steps vary slightly from feed reader to feed reader </li></ul>
    22. 22. Most, if not all, blogs have a feed link somewhere
    23. 23. Sometimes subtle
    24. 24. Sometimes really subtle
    25. 25. Lots of subscription options for your convenience
    26. 26. Lots of subscription options for your convenience
    27. 27. You can even subscribe to a blog that lets you know about new law blogs
    28. 28. Getting your RSS updates - Bloglines List of new items for this feed only (GigaLaw.com) List of subscribed blogs (# of unread posts in parentheses) Click headline to visit original blog post
    29. 29. Getting your RSS updates - Google List of new items – view by headline or brief summary List of subscribed blogs Click either arrow to visit original blog
    30. 30. Click post titles for more info or to visit the blog
    31. 31. Podcasts and “vodcasts” <ul><li>Audio and video recordings delivered by an RSS subscription to feed reader </li></ul>
    32. 32. Video and photo sharing <ul><li>YouTube (and Blip.tv and Truveo and YahooVideo and…) </li></ul><ul><li>Flickr.com (and Photobucket.com and Picasa.google.com and…) </li></ul><ul><li>Allow tagging, comments, responses </li></ul><ul><li>What has your opponent (or your client) posted? </li></ul>
    33. 33. Twitter <ul><li>Twitter in Plain English (Common Craft Show) 2:23 min </li></ul>
    34. 34. Dialog between twitterers
    35. 35. Twitter <ul><li>Sixteen Reasons [for Lawyers] to Tweet on Twitter By Robert J. Ambrogi http:// www.law.com/jsp/legaltechnology / pubArticleLT.jsp?id =1202426490041 </li></ul><ul><li>US Govt Twitterers: </li></ul><ul><ul><li>http:// twitter.pbwiki.com/USGovernment </li></ul></ul><ul><ul><li>http://newthinking.bearingpoint.com/2008/11/20/ govtwit -directory / </li></ul></ul>
    36. 37. Downsides? <ul><li>“ Fail whale” </li></ul><ul><li>Backlash? </li></ul><ul><li>Ethical/confidentiality/ atty-client relationship issues for lawyers </li></ul>
    37. 38. <ul><li> break  </li></ul>
    38. 39. Social Networks <ul><li>Social Networking in Plain English (Common Craft Store) 1:47 min </li></ul><ul><li>Examples: </li></ul><ul><ul><li>MySpace – high school </li></ul></ul><ul><ul><li>Facebook – college, young adults </li></ul></ul><ul><ul><li>LinkedIn – professional networking </li></ul></ul><ul><ul><li>Ning – private networks anyone can create </li></ul></ul><ul><ul><li>Martindale – new networking site aimed just at lawyers </li></ul></ul><ul><ul><li>Social Networking: For Lawyers Only? By Robert J. Ambrogi http://tinyurl.com/d362py </li></ul></ul>
    39. 40. LinkedIn: Connections , groups, more
    40. 41. Making connections
    41. 42. Facebook - casual Updates from friends, shared photos, little games, direct messages (replacing email), live chat if you happen to be online at the same time as a friend.
    42. 43. MySpace – very casual
    43. 44. Special-purpose social networks Ning.com
    44. 45. Networks just for lawyers Robert Ambrogi’s LawSites Social Networking for Lawyers (Part One of Two) May 2008 Social Networking for Lawyers (Part Two of Two) June 2008
    45. 46. Other Web 2.0 sites? <ul><li>Retail: Amazon.com and eBay and… </li></ul><ul><li>Professional: Slideshare and jdSupra.com and… </li></ul><ul><li>Collaborative: wikis and concept mapping and document editing… (more on these later!) </li></ul>
    46. 47. Questions?
    47. 48. Investigation and discovery <ul><li>Information from the social web can play a role in criminal, torts, workers comp, IP and trade secret cases, defamation, family law… </li></ul>“ As social networking websites continue to take the world by storm, there is a plethora of helpful (and hurtful) information for the savvy attorney.” * * http://www.eddupdate.com/2009/03/social-networking-and-its-effects-on-ediscovery.html
    48. 49. Searching blogs <ul><li>General purpose search engines </li></ul><ul><li>http:// blogsearch.google.com / “The goal of Blog Search is to include every blog that publishes a site feed” </li></ul><ul><li>http:// technorati.com /search </li></ul><ul><li>http://www.blogsearchengine.com/ </li></ul>
    49. 50. Searching Twitter… <ul><li>http://search.twitter.com/advanced </li></ul>“ enough people are hooked on it that Twitter has reached critical mass. If something big is going on in the world, you can get information about it from Twitter.” * * It’s Time To Start Thinking Of Twitter As A Search Engine http://burnurl.com/xEOUmA
    50. 51. Investigation and discovery <ul><li>Fact investigation. Spokeo.com (!) </li></ul>“ These sites create a virtual gold mine of discoverable information that may have a devastating impact on a business' reputation or the outcome of litigation.”
    51. 52. Spokeo search Services used by kate@ceratops.net (that’s me!)
    52. 53. Social Networks for investigation <ul><li>“ firm partner Joan Malbrough said she helped secure shared custody for a client after finding his wife had posted sexually explicit comments on her boyfriend's MySpace page.” “Finding Treasures for Cases on Facebook” National LJ, 10/15/2007 </li></ul>
    53. 54. Formal discovery <ul><li>Preservation/litigation hold </li></ul><ul><li>Locating and requesting </li></ul><ul><li>Authenticating </li></ul>“… . lawyers may encounter evidentiary issues involving privacy and authenticity that could keep the information out of a courtroom. For example, it is possible that one could create a Facebook profile in another person's name and use that account to send incriminating messages. There also is the issue of whether content that has been modified or removed from a profile during the course of litigation constitutes spoliation of evidence.” Social Networking Sites Look Like Plunder to Attorneys By Ethan J. Wall, Daily Business Review February 20, 2009 http://www.law.com/jsp/legaltechnology/ pubArticleLT.jsp?id=1202428417060
    54. 55. <ul><li> break  </li></ul>
    55. 56. Research tools and resources <ul><ul><li>Current awareness and professional development </li></ul></ul><ul><ul><li>Researching an area of law or background info </li></ul></ul>
    56. 57. Social bookmarks <ul><ul><li>Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive </li></ul></ul><ul><ul><li>Advantages: </li></ul></ul><ul><ul><ul><li>Access: from any computer since it’s not stored online instead of in your browser </li></ul></ul></ul><ul><ul><ul><li>Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest </li></ul></ul></ul><ul><ul><ul><li>Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark </li></ul></ul></ul>More on this topic later!
    57. 58. Keeping Current <ul><li>Blogs, news, updates on cases, regulations, dockets…. </li></ul><ul><ul><ul><li>Useful feeds: http://library.kentlaw.edu/dginsberg/pmwiki/pmwiki.php?n=Main.RSS </li></ul></ul></ul><ul><ul><li>News, commentary, case updates, regulation tracking, dockets… </li></ul></ul>
    58. 59. Law blogs or “blawgs” <ul><li>Written by practitioners or scholars </li></ul><ul><li>Regularly updated news, case reports, and commentary on specialized topics </li></ul><ul><li>Some offer regularly updated audio (“podcasts”) that you can download to your computer or iPod </li></ul><ul><li>RSS feeds can deliver the news to you </li></ul>
    59. 60. Finding blawgs to subscribe to <ul><li>ABA’s top 100 blawgs: http:// www.abajournal.com /magazine/aba_journal_blawg_100 </li></ul><ul><li>There are also lists of blogs by category from: </li></ul><ul><li>ABA: http:// www.abajournal.com/blawgs / </li></ul><ul><li>Blawg.com: http:// www.blawg.com / </li></ul><ul><li>Justia: http://blawgsearch.justia.com/category.aspx </li></ul><ul><li>Law X.0 Taxonomy of Legal Blogs: http://3lepiphany.typepad.com/3l_epiphany/2006/03/a_taxonomy_of_l.html </li></ul>
    60. 61. Law Professor Blogs http://www.lawprofessorblogs.com/
    61. 62. News sources <ul><li>http://www.lexmonitor.com/ </li></ul>“ channels” let you subscribe by topic
    62. 63. Evaluating blogs <ul><li>Consider update frequency – too often may indicate shallow coverage, too infrequently may indicate lack of commitment </li></ul><ul><li>Check “about this blog” for info on author(s) </li></ul><ul><li>Do they archive, tag, and/or categorize posts to make it easy to find past info? </li></ul>
    63. 64. RSS – not just for blogs any more! <ul><li>Many websites offer to notify you of updates via RSS </li></ul><ul><li>Many news outlets offer RSS feeds for breaking news </li></ul><ul><li>RSS feeds have been created for particular purposes – Cal. Supreme Court, Federal Register, etc. </li></ul><ul><ul><li>Useful feeds: http://www.virtualchase.com/topics/law_rss_feeds.shtml </li></ul></ul>
    64. 65. Federal Regulations
    65. 66. Federal Register via RSS
    66. 68. Current Law Journal Content – an index to legal periodicals http://lawlib.wlu.edu/CLJC/index.aspx
    67. 69. News sites offer RSS feeds, too
    68. 70. Court decisions <ul><li>Public Library of Law http://www.plol.org/ Pages/RecentDecisions.aspx </li></ul>
    69. 71. LexisNexis News Feeds Must subscribe to read the articles
    70. 72. Not just legal news! Check out Sacbee.com: www.sacbee.com/rss /
    71. 73. Yahoo! News feeds – articles from many sources on your topics of choice
    72. 74. Justia Federal docket search
    73. 75. Subscribe to a Justia docket search Automatically learn when a person or company is sued in Federal court
    74. 76. Searching blawgs - Justia http://blawgsearch.justia.com/
    75. 77. Research tools and resources <ul><ul><li>Bookmarking and other research tools </li></ul></ul><ul><ul><ul><li>Delicious, diigo, iCyte, citeUlike </li></ul></ul></ul><ul><ul><ul><li>Scribd, JD Supra – store and research documents </li></ul></ul></ul>
    76. 78. Social bookmarks <ul><ul><li>Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive </li></ul></ul><ul><ul><li>Advantages: </li></ul></ul><ul><ul><ul><li>Access: from any computer since it’s not stored online instead of in your browser </li></ul></ul></ul><ul><ul><ul><li>Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest </li></ul></ul></ul><ul><ul><ul><li>Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark </li></ul></ul></ul>Social Bookmarking in Plain English (Common Craft Store) 3:25 min.
    77. 79. Click “tag”
    78. 80. Archived bookmarks are searchable (yours and others’) Find a user's picks interesting? Consider subscribing to their new bookmarks! Search by tag or keyword
    79. 81. Use bookmarks as content elsewhere Latest news – automatically updated whenever I bookmark a site in delicious.com Combining content from different Web 2.0 sources is sometimes called a “mash-up”
    80. 82. Use bookmarks as content elsewhere Same info “recycled” on the SL BA network – double duty! Info can be automatically reformatted to fit in with new page
    81. 83. Community-contributed resources <ul><ul><li>Free access to research papers, sample documents, more </li></ul></ul><ul><ul><li>SSRN ( www.ssrn.com ) </li></ul></ul><ul><ul><li>Legal Scholarship Network ( http:// www.ssrn.com/lsn/index.html ) </li></ul></ul><ul><ul><li>( www.ssrn.com/lsn/index.html ) </li></ul></ul><ul><ul><li>Scribd.com , JD Supra.com – store and research documents </li></ul></ul>
    82. 84. Wikis and other collaborative tools <ul><li>Wikis: knowledge management tool for groups </li></ul><ul><li>Collaborative documents </li></ul><ul><ul><li>Writeboard, Google Docs, Zoho </li></ul></ul><ul><ul><li>Concept mapping </li></ul></ul><ul><ul><li>calendaring, etc </li></ul></ul>
    83. 85. Wikis and collaborative projects <ul><li>Wikis in Plain English (Common Craft Store) 3:52 min. </li></ul><ul><li>Wikis: not just Wikipedia! (knowledge management tool) </li></ul><ul><ul><li>Create your own (public or private) and invite editors to collaborate with you. </li></ul></ul><ul><ul><li>Use for collecting case info among several people; easily-updated procedures manual; project planning; more </li></ul></ul>
    84. 86. This is a wiki
    85. 87. And so is this Wetpaint wiki – free, hosted at wetpaint.com http://vwlawlibrarians.wetpaint.com/
    86. 88. And this pbwiki wiki – “easy as a pb&j sandwich”
    87. 89. Collaborative documents and “cloud computing” <ul><li>Store and share information on the Web instead of in local servers </li></ul><ul><li>Writeboard, Google Docs, Zoho </li></ul><ul><li>Concept mapping </li></ul><ul><li>Calendaring, etc </li></ul>
    88. 90. Writeboard and other document editors Google Docs is another option – word processing, spreadsheets, presentations
    89. 91. Collaborative concept mapping Use to brainstorm components of a project, topics for strategic plan, evidence for elements of a cause of action....
    90. 92. Shared calendars
    91. 93. Collaborative work <ul><ul><li>But protect privilege / work product </li></ul></ul>you “tweet:” Working late on Jones case. Harmless right? Everyone knows you’re working on Jones case. But if someone can cross-reference that tweet by date to what you’ve been bookmarking on delicious.com, they may be able to deduce a lot about what you’ve been working on. “Hey, she’s bookmarking stuff on statute of limitations – they must be worried that plaintiff has a limitations problem.”
    92. 94. Collaborative work in depth <ul><ul><li>The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together (ABA, 2008) KF320 .A9 K46 </li></ul></ul><ul><ul><li>Companion page: http://www.lawyersguidetocollaboration.com/ </li></ul></ul><ul><ul><li>“ The Case for Collaborative Tools,” by Lucie Olejnikova and Jessica de Perio Wittman </li></ul></ul><ul><ul><li>http://www.aallnet.org/products/ pub_sp0812/pub_sp0812_PLL.pdf </li></ul></ul>
    93. 95. Thank you for attending! <ul><li>Help me improve future versions! Please fill out evaluations </li></ul><ul><li>Follow me on twitter: katefitz </li></ul><ul><li>Contact me on LinkedIn: search Kate Fitz, [email_address] </li></ul><ul><li>View related resources: http://delicious.com/kate.fitz </li></ul><ul><li>Join class wiki: ________________________.wetpaint.com </li></ul>