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Better Communicating
 with the Third Sector
     Catherine Surtees – Partnerships manager
Casey Morrison - Information & development manager
                      Dec 2010

                                                     1
Course Outcomes
• Knowledge of how to consult & involve.
• Information: newsletters, websites, email
  distribution lists.
• York voluntary sector forums.
• Partnerships.
• Representation.
• The York Compact agreement.
• Co-production and outcomes.
                                              2
About York CVS



  York CVS helps small       We work with over 300          We represent the
      voluntary sector       organisations and hold           voluntary and
businesses with: starting     over 500 volunteering       community sector in
          a group,                opportunities.         York and helps public
      charity/company          Volunteers enable a        bodies to work with
 registration, monitoring      massive amount of              voluntary and
 and evaluation, project      valuable work to take     community groups. We
  planning, funding and       place in the city; work   run the Strategic Forum
  financial management      that otherwise would not      for voluntary sector
     and legal policies.             happen.               leaders in the City.


                                                                              3
4
The Third Sector
  “A diverse, active and passionate sector.
  Organisations in the sector share common
  characteristics:
   • Non-governmental
   • Value-driven
   • Principally reinvest any financial surpluses to
     further social, environmental or cultural objectives.
  Encompasses voluntary and community
  organisations, charities, social enterprises,
  cooperatives and mutuals both large and small.”
(Office of the Third Sector)                             5
Types of organisations
• „Voluntary and community sector‟
      • Governing document
      • Voluntary management committee (usually)
      • Public or community benefit

• Charitable status
      •   Heads of charity
      •   Public benefit
      •   Run in line with charity law
      •   Registered/unregistered charities

• Social enterprise
      •   Trading for community benefit
      •   No or restricted distribution of profits to shareholders (if any)
      •   Describes activity not a specific legal form
      •   „Community Interest Companies are always non-charitable social
          enterprises
                                                                              6
How can you tell if an organisation
        is ‘third sector’?
• Registration: Charity number and/or Company
  number
• Community Interest Companies must register with
  the CIC regulator and include the words „Community
  Interest Company‟ in their memorandum and articles
• Unregistered charities and community organisations
  – governing document, voluntary management
  committee
• Key questions:
   – Who‟s in charge?
   – Who‟s paying for insurance?
                                                       7
Not third sector:
• Sole traders doing community-based
  work, e.g. self-employed artists, child
  minders
• Volunteering or community projects run
  by statutory organisations (however
  „arms length‟)
• For-profit businesses doing community-
  based work

                                            8
How many third sector organisations
        are there in York?
               Nobody knows! (Yet)
Key facts (autumn 09):
• 727 registered organisations
• 200 – 300 unregistered organisations (under-
  estimate)
• Generates 1.5 – 3% of GDP in York
• 4,160 trustees
• 2,579 paid staff
• 34,500 volunteers

                                                 9
How to find York’s third sector
        organisations
• York CVS
• Citizens‟ Guide
• Database
• Forums and networks
• Specialist groupings – sports, BME, faith,
  arts, residents associations
• Charity Commission and CIC registrar
• Guidestar
• Yortime

                                               10
Why work with the third
         sector?
• In your groups, list some reasons
• 10 minutes




                                      11
Why work with the third sector?
            What the law says
Duty to involve - Section 138 of the Local Government
  and Public Involvement in Health Act
The duty requires a best value authority where it considers
  appropriate to:
   (a) inform
   (b) consult
   (c) involve in another way
representatives of local persons in the exercise of any of its
  functions
This includes „routine functions‟ as well as „significant one-
  off decisions‟.
                                                           12
Duty to involve and other duties

•   Duty to co-operate
•   Duty to promote democracy
•   Duty to involve health users
•   Equality duties




                                       13
Why work with the third
            sector?
 Why it’s a good idea anyway
• Better decisions and services through
  insights and experience
• More transparency, legitimacy and buy-
  in
• Builds bridges between public bodies
  and citizens
• Ongoing relationships lead to better
  involvement in future.
                                       14
Why work with the third sector?
   Sometimes it‟s tough …
• Timescales and resources
• Culture and preconceptions
• Different agendas and roles: a conflict of
  interest?
• The third sector as voice of the people?
• Working with infrastructure organisations
• Connecting with a diverse sector
• Political leadership
                                               15
The Compact – a tool to help
      effective engagement

• A national framework to use to develop your
  relationship with the local Third Sector
• Developed about 10 years ago in York
• A living document overseen by a group of
  nominated representatives from the Third
  Sector and key stakeholder agencies
• An overview statement with a series of
  detailed codes

                                                16
Compact principles
• An agreement that voluntary and community
  activity is fundamental to a democratic society
   – Independence
   – Right to campaign within the law
   – Importance of transparency
• Its aim is to ensure the impact of the local
  statutory sector has on the Third Sector is
  positive
• Recognises added value of working in
  partnership
   – Each has distinct but complementary roles
                                                 17
Compact detail
• Codes of Practice
  – Funding and Commissioning
  – Consultation
  – Volunteering
  – Partnership with the BME voluntary and
    community sector
  – Working with Community Groups
  – Partnership
                                             18
Partnership
• Why involve the
  Third Sector?
  – Identifying needs
  – Shaping services
  – Support better
    communications
  – Sharing
    responsibility
  – Sharing good
    practice and ideas

                            19
Third Sector representation
  Representing one voluntary      Representing a Forum or
  or community group              constituency

• To influence the design of    • To raise the profile of the
  services that affect the        need for services in the
  people they work with           area or for client group
• Feedback experiences          • Accountable to similar
  from people who use their       groups or other members
  group                           of the community
                                • To be part of a stronger
• To raise their profile with     voice and perhaps exert
  policy makers                   more influence
• To network with people in     • To close gaps in
  other sectors                   services                 20

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Better communicating with the third sector dec 2010

  • 1. Better Communicating with the Third Sector Catherine Surtees – Partnerships manager Casey Morrison - Information & development manager Dec 2010 1
  • 2. Course Outcomes • Knowledge of how to consult & involve. • Information: newsletters, websites, email distribution lists. • York voluntary sector forums. • Partnerships. • Representation. • The York Compact agreement. • Co-production and outcomes. 2
  • 3. About York CVS York CVS helps small We work with over 300 We represent the voluntary sector organisations and hold voluntary and businesses with: starting over 500 volunteering community sector in a group, opportunities. York and helps public charity/company Volunteers enable a bodies to work with registration, monitoring massive amount of voluntary and and evaluation, project valuable work to take community groups. We planning, funding and place in the city; work run the Strategic Forum financial management that otherwise would not for voluntary sector and legal policies. happen. leaders in the City. 3
  • 4. 4
  • 5. The Third Sector “A diverse, active and passionate sector. Organisations in the sector share common characteristics: • Non-governmental • Value-driven • Principally reinvest any financial surpluses to further social, environmental or cultural objectives. Encompasses voluntary and community organisations, charities, social enterprises, cooperatives and mutuals both large and small.” (Office of the Third Sector) 5
  • 6. Types of organisations • „Voluntary and community sector‟ • Governing document • Voluntary management committee (usually) • Public or community benefit • Charitable status • Heads of charity • Public benefit • Run in line with charity law • Registered/unregistered charities • Social enterprise • Trading for community benefit • No or restricted distribution of profits to shareholders (if any) • Describes activity not a specific legal form • „Community Interest Companies are always non-charitable social enterprises 6
  • 7. How can you tell if an organisation is ‘third sector’? • Registration: Charity number and/or Company number • Community Interest Companies must register with the CIC regulator and include the words „Community Interest Company‟ in their memorandum and articles • Unregistered charities and community organisations – governing document, voluntary management committee • Key questions: – Who‟s in charge? – Who‟s paying for insurance? 7
  • 8. Not third sector: • Sole traders doing community-based work, e.g. self-employed artists, child minders • Volunteering or community projects run by statutory organisations (however „arms length‟) • For-profit businesses doing community- based work 8
  • 9. How many third sector organisations are there in York? Nobody knows! (Yet) Key facts (autumn 09): • 727 registered organisations • 200 – 300 unregistered organisations (under- estimate) • Generates 1.5 – 3% of GDP in York • 4,160 trustees • 2,579 paid staff • 34,500 volunteers 9
  • 10. How to find York’s third sector organisations • York CVS • Citizens‟ Guide • Database • Forums and networks • Specialist groupings – sports, BME, faith, arts, residents associations • Charity Commission and CIC registrar • Guidestar • Yortime 10
  • 11. Why work with the third sector? • In your groups, list some reasons • 10 minutes 11
  • 12. Why work with the third sector? What the law says Duty to involve - Section 138 of the Local Government and Public Involvement in Health Act The duty requires a best value authority where it considers appropriate to: (a) inform (b) consult (c) involve in another way representatives of local persons in the exercise of any of its functions This includes „routine functions‟ as well as „significant one- off decisions‟. 12
  • 13. Duty to involve and other duties • Duty to co-operate • Duty to promote democracy • Duty to involve health users • Equality duties 13
  • 14. Why work with the third sector? Why it’s a good idea anyway • Better decisions and services through insights and experience • More transparency, legitimacy and buy- in • Builds bridges between public bodies and citizens • Ongoing relationships lead to better involvement in future. 14
  • 15. Why work with the third sector? Sometimes it‟s tough … • Timescales and resources • Culture and preconceptions • Different agendas and roles: a conflict of interest? • The third sector as voice of the people? • Working with infrastructure organisations • Connecting with a diverse sector • Political leadership 15
  • 16. The Compact – a tool to help effective engagement • A national framework to use to develop your relationship with the local Third Sector • Developed about 10 years ago in York • A living document overseen by a group of nominated representatives from the Third Sector and key stakeholder agencies • An overview statement with a series of detailed codes 16
  • 17. Compact principles • An agreement that voluntary and community activity is fundamental to a democratic society – Independence – Right to campaign within the law – Importance of transparency • Its aim is to ensure the impact of the local statutory sector has on the Third Sector is positive • Recognises added value of working in partnership – Each has distinct but complementary roles 17
  • 18. Compact detail • Codes of Practice – Funding and Commissioning – Consultation – Volunteering – Partnership with the BME voluntary and community sector – Working with Community Groups – Partnership 18
  • 19. Partnership • Why involve the Third Sector? – Identifying needs – Shaping services – Support better communications – Sharing responsibility – Sharing good practice and ideas 19
  • 20. Third Sector representation Representing one voluntary Representing a Forum or or community group constituency • To influence the design of • To raise the profile of the services that affect the need for services in the people they work with area or for client group • Feedback experiences • Accountable to similar from people who use their groups or other members group of the community • To be part of a stronger • To raise their profile with voice and perhaps exert policy makers more influence • To network with people in • To close gaps in other sectors services 20