Project Management Related. PMO Job and Responsibility description.

1. Inside the PMO

2. Business
PMO
Team
PMO Roles and Responsibilities
Internal Teams /
Vendors / Partners /
Key Stakeholders
Statutory /
Regulatory
Bodies
Customers / End Users
/ Sponsors / Investors
Market /
Political
Climate
P
M
O

3. PMO Roles and Responsibilities Contd..
✔Defines the Timelines, Budgets for the project
✔Consolidates the inputs from all the Project Managers, review
and present the same to the business side of the people
✔Track all the projects getting executed within the organization
✔Establish Project Governance
✔Publish the project priorities in alignment with the Strategic
needs of the business
✔Work closely with HR for capacity planning and effective utilization of resources
✔Work closely with the Supply Chain for effective Inventory management

4. PMO Roles and Responsibilities Contd..
✔Work closely with the Customer Service teams to address the concerns/feedback received
from Customers – Customer satisfaction survey will be monitored
✔Train and Mentor team on upskilling themselves Technically as well as in Project
Management process
✔Facilitate implementation of Processes and Procedures
✔Review Performance based on the metrics and enable continual improvement
✔Support Managers technically, strategically or managerially
✔Supports to navigate complexity

5. PMO Roles and Responsibilities contd..
PMOs are like CAR and FLIGHT for the Project Managers to succeed
He acts as a Coach for the available or upcoming members (Technical, Project Management,
Organization Structure, Business and Customers)
He become an Advisor when there is a need to navigate complexities and enable Tailoring
the processes based on the Project requirements
An Auditor to secure compliance to the internal processes and procedures defined and
enable Project Managers to narrow down the gaps
With the Corpus Knowledge on Project Management, he acts as the Repository for
members to easily reach out and clarify or seek advice

6. PMO Roles and Responsibilities Contd…
A Facilitator focuses on improving the productivity and to avoid redundancy
A Friend who will focus in building a strong relationship
A Leader who lead the entire Projects under his purview with a purpose to make Project
team shines
An Influencer / An Integrator focuses on cross functional elaboration and management of,
business case, strategic alignment, performance, governance, communication, risks and
opportunities, stakeholders, financials, time, scope, cost, procurements, resources including
people, development / engineering and quality.