1. Pooja Jha
#62 Block - S, Sector 12, Noida - 201301, UP• +91-9560978883• jhapooja470@gmail.com
Profile Summary
A technocrat professional with over 5 years of experience in Project Management coupled with PM0, Delivery
Assurance, Operations Excellence, Financial Planning and Analysis.
Raised the bar higher, designed deliberate objectives and framework for solid Project Management coupled with IT
& Non IT, and mining for vertical/LOB value. A bird’s eye view – ensured consistency in adapting best
methodologies, elevating project management for several organizations Energized and supported project/program
Managers as a partner and bridged gaps between diversified LOB’s towers, verticals, Business leads and IT partners.
Led in establishing PMO's & EPMO's across the globe, handled multiple Transition and Transformation,
Change Management, Program and Project Management Model, Policies, Procedures, and Processes along
with Project Performance and Business Change Management.
Executive Leadership Project Portfolio Governance Technical Expertise
Professional Experience
Since July’11 till now MetLife Global Shared Services
From May’10 to June’11 HCL Technologies BSERV
Career Highlights:
- Led in successfully delivered PMO services along with supporting Global Programs and Projects
- Establishing and guiding the Project Managers and Program managers about the Organization Best
Practices on their Financial Planning, Budgets, Costing and Estimations
- Worked and coordinated for Establishing Global Project Management Policies, Procedures, and Processes
along with Compliance and Vendor Management.
- Led in project-related services to support a business unit or division within an organization including, but
not limited to governance, operational project support and human resources utilization.
- Maintain Business Partner Relationships with Finance, Accounting, Fixed Assets and Vendor
Management
Project Management
Global Change
Management
Stakeholder
Commitment
Qualitative Analysis
Global Team
Leadership
Document Repositories
PMO Budgeting &
Forecasting
Risk& Issue
Management
PMO Operations
Excellence
Quality Management
PM and PPM Tools
Technology Upgrades
Process Standardization
Financial Reporting
Marketing Research
SharePoint
MS Office Suite

2. - Drive Annual Budgeting Process in partnership with the Portfolio Managers
- Publish Organization Forecasting to the Senior Management and raise flag for any critical issues
- Providing key stakeholders with timely assessment of project performance
- Assisting decision makers with the review, reprioritization, and optimization of the costing and budgeting
- Coordinating in Business Change Methodology for any Change Management
- Partnering with customers for process improvements / enhancements
- Computing, analyzing and reporting the process and operations metrics to management.
- Managing and Handling RAID, Program and Project Status, Benefit Realization, Project Quality
Assurance coupled with individual budgets and cost.
- Involve in KPI and generating Dashboards as per the business need
- Maintaining Project Governance and Assurance in Financial Projects as well as Programs.
- Managing computation and establishing the processing of invoice with timely Payment and Appropriate
controls
- Worked as an Individual Contributor for performing SharePoint/Team space for the vertical
- Recognized as a best PMO and highlighted in many spotlight acting as a Team Player
- Ensure robust Project/Program governance by building effective tracking, monitoring, reporting
framework and adherence to timelines
- Scheduling and Facilitating periodic project reviews
- Defining and rolling-out agendas for review meeting with Stakeholders and documenting Meeting
Minutes including Discussion point and Key Actionable items
- Following-up over the Key Actionable items and driving them to the closure
ACADEMICS, PROFESSIONAL CREDENTIALS & TRAININGS
- PGDBM from Symbiosis Center for Distance Learning in Year 2014
- Masters in Commerce from Kanpur University in Year 2012
- DOEACC O’ Level Certified
- Seven QC Tools Certified.
Industry Experience Skill Areas
Telecom, Insurance, Auto PMO, EPMO, Transformation &
& home, Dental Insurance Transition, Change
Management
Investment Banking Risk & Issue Management,
SDLC
Technology Experience Methodologies
Microsoft SharePoint, MS Office EPMO, SDLC, PPM, PMO
Suite Applications, Reporting, Six Sigma, CMMI, ISO
Testing, PPM Tools, Clarity