The document describes a mobile CRM extension app called Jotcall. It discusses Jotcall's features which allow users to access CRM information from their mobile devices. The app supports personal free and paid versions as well as an enterprise version that can integrate with external CRM systems. The document also outlines the technical implementation of the app, including the technologies used and development team roles.

1. Case Study for An Android
Mobile CRM Extension
Application For Personal
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2. Client Requirement
➢
Jotcall - A Mobile CRM Extension App is a mobile CRM extension app
➢
An intuitive user interface optimized for the latest technology to increase productivity
and efficiency
➢
By turning your mobile devices into a valuable business tool
➢
The explosion of mobile phones has made them a nearly constant companion for many
individuals
➢
Now, electrify your experience with Jotcall mobile CRM app that allows you to access
critical information on the GO
➢
It will help to boost the productivity of sales people, field technicians etc
➢
With Jotcall’s Enterprise version on the way for organizations of any shapes and sizes
➢
With Personal Free and Personal Pay versions, Jotcall will adjust with the individual
needs of the user in an efficient manner
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3. App Features Includes:
➢
Intuitive Layouts and Graphics:
Highly alluring and engaging UI designs brings richness of the visuals
➢
Access and Edit Information from Anywhere:
The first release of Jotcall mobile app will include Personal Free version
➢
Use Your Way with our Cloud Powered Option:
Jotcall’s Personal Pay or Web Version brings advantages for people who are
always online
➢
Get the Information you need exactly when you need it:
Streamline your business processes and workflow with Jotcall’s Enterprise
version
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4. Project Challenges
➢
Back and forth data syncing and ensuring safe and secure transfer of data
➢
Note making function after every call came as a challenge to the team
➢
Understanding the complete app structure (Personal Free, Personal Pay &
Enterprise) and reviewing concepts unique to Android environment
➢
Incorporating powerful note search capabilities with proper display of notes
showing the recent conversation history on the top
➢
Jotcall’s Enterprise version involved integrating feature with other CRM system
and software
➢
Maintaining access to the critical information via robust cloud servers such that
the user can access any data with ease
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5. Technologies Used
Operating System & Server
Management
Android OS, Multi-Server Architecture with Staging &
Productionenvironment through Version controlling
releases Load Balancer, Apache optimization, security
and SSL implementation, scheduler for backups, alert
monitoring system integration, server performance
tuning at regular intervals, software firewall
configuration and maintenance, email server
configuration etc
Development Tools &
Environments
PHP5+, AJAX, HTML5, CSS3, Java Script, Android
SDK, Eclipse etc.
Database SQLite Database, DB Clustering, DB Optimization,
High Availability, Master – Slave Replication, Query
optimization, Slow Query Optimization, scheduler for
backups, Alert Monitoring System integration etc.
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6. Manpower
Project Leader 1
Developers 2
Designers 2
Quality Assurance Testers 1
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7. ➢
Personal data storage on the user’s personal mobile device as well as cloud
powered data storage means you will never lose your data
➢
Save time by jotting notes as per contact basis and also use colored label
categorize to differentiate contacts
➢
Enabling searching of recent call logs and relevant notes using powerful
search capabilities
➢
Continuous syncing and smooth transfer of data
➢
Jotcall is integrated with Salesforce CRM, SugarCRM & VtigerCRM to increase
the functionality of the app to smoothly access any data anywhere, anytime
➢
Extensive research was carried out to study various CRM system
➢
Software while incorporating integrating feature with the user’s existing CRM in
the Enterprise version of Jotcall
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Planning

8. http://www.brainvire.com © 2014 Brainvire Infotech Pvt. Ltd info@brainvire.com
Architecture
➢
The middleware level includes Runtime and Libraries
➢
The Runtime include score libraries, providing most of the functionality
available in the core libraries of the Java programming language
➢
Dalvik virtual machine which allows every Android application runs in its own
process
➢
The Libraries is used by various components of the Android system such as
Media Libraries, 3D libraries
➢
Android relies on Linux version for core system services
➢
The kernel also acts as an abstraction layer

9. Sources :
http://www.brainvire.com/jotcall-a-mobile-crm-
extension-app/
Contact Info : 1-631-897-7276
Email : info@brainvire.com
Website : www.brainvire.com
http://www.brainvire.com © 2014 Brainvire Infotech Pvt. Ltd info@brainvire.com

10. Contact Us
https://www.facebook.com/Brainvire
https://twitter.com/Brainvire
http://google.com/+Brainvire
http://www.linkedin.com/company/brainvire-
infotech-pvt-ltd
Contact Info : 1-631-897-7276
Email : info@brainvire.com
Website : www.brainvire.com
http://www.brainvire.com © 2014 Brainvire Infotech Pvt. Ltd info@brainvire.com