1. Alexander Open
Systems
Move tactical to strategic…
From the beginning, AOS partners with our
customers to align business objectives with
the right technologies to achieve strategic
long-term results

2. Move tactical to strategic…
We begin with understanding our customer’s
• business goals
• technology strategy
• 3/5 year technology plan
• architecture goals
Then we work to assist our customers to take costs out of
their business processes through better technology
solutions. We improve their competitive position,
improve the speed of their systems, and help to
improve their profitability.

3. AOS provides Design Consulting, Technology
Architectural Design, Technology Consulting, and
Implementation Support for:
• LAN, WAN and Wireless Networks
• Information Security
• Physical Security/Physical Access
• Data Center/Remote Data Center
• IP Telephony/Unified Communications
• Video
• Virtualization (VMware, Cisco, EMC)
• Storage/Deduplication
• Managed Remote Network Services
• Co-Location/Disaster Sites
• Help Desk Support

4. Geography
Overland Park, KS
Topeka, KS
Wichita, KS
Garden City, KS
Omaha, NE
Lincoln, NE
Des Moines, IA
Sioux City, IA
Sioux Falls, SD
St. Louis, MO
Columbia, MO
Springfield, MO
Rogers, AR
Tulsa, OK
Oklahoma City, OK

5. AOS’ Value is Service
• We have world class, highly trained, very experienced
– Account Managers
– Project Managers
– Design Architects
– Inside Sales Specialists
– Systems Engineers
• Our customers get high level support from professionals for
– Purchasing
– Billing
– Software Licensing/Renewals (Cisco SMARTnet, etc)
• Our vendor relationships and the high volume of business give our
customers
– Very attractive prices
– Vendor support for hardware/software bugs and problems

6. Local Support
We have local Systems Engineers in these locations:
• Overland Park, KS
• Topeka, KS
• Wichita, KS
• St. Louis, MO (Southern IL)
• Columbia, MO
• Springfield, MO
• Rogers, AR
• Omaha, NE
• Lincoln, NE
• Sioux Falls, SD
• Des Moines, IA
• Tulsa, OK
• Oklahoma City, OK

7. A Systematic Approach to Success
Design Architecture
• Directors (9) – including 3 CCIE’s
– Director of Unified Communications Solutions
– Director of Wireless Mobility Solutions
– Director of Security Solutions
– Director of Data Center Solutions
– Director of Microsoft Consulting
• Design Architects (33) – includes 3 CCIE’s, 2 Microsoft Masters
• Systems Engineers (50) – includes 14 CCIE’s
• Project Managers (11)

8. A Systematic Approach to Success
Project Management
• AOS’ Project Managers facilitate our customers’ solution from
– Architecture
– Implementation
– Training
– Documentation
• Key Activities
– Assign the appropriate resource
– Create the project schedule aligning it with the customer’s objectives
– Coordinate the AOS team and 3rd partners (such as Telco, cabling) with the customer to meet
the stated goals
– Communicate project status and next steps to the customer
– Meet the project’s “triple constraint” – time, budget, and scope
– Complete close-out checklist and project sign-off
• Implementation Management Experience
– 300+ Cisco phone systems customers
– 1000+ installations

9. A Systematic Approach to Success
Implementation Systems Engineering Experts
• Unified Communications Engineers (34)
– CCIE (14)
– CCVP (13)
• Unified Messaging Specialists (27)
• Contact Center Specialists (12)
• IVR Specialists (8)
• Video Conferencing (8)
• IP Faxing (6)
• Web Meetings (2)

10. A Systematic Approach to Success
Support Services
• Support Services Center (24x7x365)
– First Call Support
– Emergency Response Dispatching
– Service Request Scheduling
• Customer Support Agreements
– Standard
– Customized
• Proactive Monitoring & Management Agreements
• Engineering Resources
– Dedicated Local Engineers
– Access to Regional Engineering Pool

11. A Systematic Approach to Success
Core Focus Areas
• Networking
• IT Security
• Unified Communications
• Storage
• Virtualization
• Wireless
• Physical Security
• Video
Vertical Market Focus
• Commercial
• Government
• Education
• Medical
• Finance
• Legal
Aligning Technology with Business

12. ACCOUNT TEAM
Account
Manager
Technology
Practices
Inside Sales
Specialists
Design Architect
Insides Sales
Network
Infrastructure
Computers
& Storage
Communications
Wireless
Network
Software
Maintenance
Contract
Storage
& Virtualization
Managed ServicesProject Management
Service Center
Security
NOC
24x7x365

13. Why AOS Unified Communications
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 employees
• Expertise
– 55 IP Communications Systems Consultants
– 4 IP Communications Developers
– 16 Cisco Design Architects
– 6 Project Managers
– 8 Microsoft Consultants
• Experience
– 300 + Cisco IP Phone System installations
• Knowledge of the Foundations of IP Communications
– Networking, Wireless, Security, Message Stores, Video/Audio Meetings, OCS/MOC
• Specializations
– Voice, Messaging, Call Center, Video Conferencing, Web Meetings, Faxing
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
– IP Communications Service Agreements
Key Partnerships:

14. Why AOS Security
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 employees
• Expertise
– 20 Security Consultants
– 2 Security Design Architects and Associates
– 7 CISSPs
• Experience
– Security Consulting, Audits, Systems Implementation and
Monitoring
• Specializations
– Audits, Reviews and Testing
– Firewalls, Virtual Private Networks, and Intrusion Prevention Systems
– Internet, Email and Spyware Appliances
– Strong Authentication Systems
– Security Management and Monitoring
– Approved Scanned Vendor for VISA and MasterCard
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
Key Partnerships:

15. Why AOS Data Center
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 employees
• Expertise
– 8 Storage Systems Consultants
– 8 Storage Design Architects and Associates
– 6 Project Managers
– EMC Signature Partner (highest status attainable)
– VMware Premier Authorized Consultant (highest status attainable)
• Experience
– 150 + New Storage Implementations
– 1,000 + VMware Implementations
– 80 + Storage Upgrades
• Specializations
– Storage Area Networking
– Network Attached Storage
– Auto-Tape Arrays
– File and Message Management Software
– Information Management Software
– Server Consolidation Design and Deployment
– VMware Capacity Planner Assessments (pre-install)
– VMware Health Check Assessments (post-install)
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
Key Partnerships:

16. Why AOS Wireless
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 + employees
• Expertise
– 12 Wireless Systems Consultants
– 5 Cisco Wireless Design Architects and Associates
– 6 Project Managers
• Experience
– 100 + Cisco Wireless Systems Installed
• Specializations
– Wireless Facility for Data & Voice – Wireless Campus, Wireless tracking, Cisco Mesh
Certification
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
Key Partnerships:

17. Why AOS Physical Security
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 employees
• Expertise
– 1 Practice Director
– 4 Design Architects
– 5 Systems Engineers
• Experience
– K-12 Schools
– Higher Education
– Commercial (including Fortune 500)
– Financial
• Specializations
– Video Security
– Access Control
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
Key Partnerships:

18. Why AOS Microsoft
• Multi-State Company with National Reach
– Central Midwest presence
– National and International deployments
– 200 employees
• Expertise
– 1 Practice Director
– 4 Design Architects
– 15 Systems Engineers
– 2 Master Certified Engineers
• Experience
– K-12 Schools and Higher Education
– Commercial (including Fortune 500)
– Financial
– Healthcare
• Specializations
– Unified Communications
– IM
– Presence
– Messaging
– Voice
– Server Infrastructure
– Information Worker
• Day 2 Support Services
– 24x7x365 Technical Support Services Center
Key Partnerships:

19. Key Partnerships - Summary
Communication
Networking
Storage
Security

20. Cisco
• Cisco Regional Partner of the Year (Central) 2010
• #2 Cisco Networking Company in the Midwest
Region (14 state region) 2010
• #13 Cisco Partner in North America 2010
• Cisco Gold Certified Partner
– Dual Masters Certified in Unified Communications and
Security (1 of 12 Dual Masters worldwide)

21. EMC and VMware
• #1 EMC Partner in the Midwest Region 2010
• #5 EMC Partner in North America 2010
• Authorized Services Network Quality (ASNQ)
Award Winner (3 years running 2008 – 2010)
– #2 ASNQ Partner in the US
• EMC Signature Partner
• VMware Premier Partner

22. Microsoft
• Microsoft Gold Partner
• Advanced Infrastructure Solutions
• Information Worker Solutions
• Focused Solutions
• Active Directory
• Server Infrastructure SQL
• Exchange
• UC (OCS/SharePoint/Collaboration)

23. Media Rankings
• #252 “VAR 500” CRN Magazine 2010
• #28 “Corporate Report 100” Ingram’s Magazine
2010
For the most up-to-date information, visit www.aos5.com/latest

24. Visit us online: www.aos5.com
E-mail: brad.hopkins@aos5.com
Phone: 918-935-3530