Consider Technology Agenda Office Automation System Communication System Transaction Processing System Management Information System Decision Support System Enterprise System Advantages/Disadvantages Technology advances Financial Performance Today I will be presenting to you the Office Automation System, Communication System, Transaction Processing System, Management, Information System, Decision Support System, and Enterprise System and the advantages and disadvantages that they have. I will also share with you the technology advances that these systems have had on logistics and finally, how this can help with the financial performance. 2 Office Automation System Word Processing Spreadsheets Presentations Word processing- is a source of communication in a document form such as; reports, memos, and letters. Spreadsheet- is a sheet of paper that shows accounting or other data in rows and columns; a spreadsheet is also a computer program that simulates a physical spreadsheet by capturing, displaying, and manipulating data arranged in rows and columns. Presentations- A presentation is the process of presenting a topic to an audience. It is typically a demonstration, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, or to build good will or to present a new idea or product. 3 Wireless GPS Electronic data interchange Communication System Communication system is relaying a message from the individual to a manager which can be either formal or informal. Information is collected and passed to managers and employees within a business. By using wireless communication we are able to communicate with drivers and packages. GPS, refer to a network of satellites that transmits signals that pinpoint the exact location of an object.  (EDI) the computer-to-computer transmission of business data in a structured format 4 Electronic data interchange Automatic identification Radio-frequency identification (RFID) Transaction Processing System Electronic data interchange- is a processing system to help send information to another individual for them to review. Having a process that can deliver when ordering parts or material when scanning a bar code to a different location and they retrieve the supply list so therefore they can gather the parts/material to be shipped the next day. Automatic identification systems- are an essential component in point-of-sale (POS) systems and the idea behind POS systems is to provide data to guide and enhance managerial decision-making. Operationally, RFID consists of three components, a scanning antenna, an RFID tag (chip) that conveys the relevant data, and a transceiver that interprets the data 5 Management Information System Logistics Information system Monitoring performance Managing an organization When monitoring a performance the management information system will provide efficiency and effectiveness of a strategic decision making process. The executive .

1. Consider Technology
Agenda
Office Automation System
Communication System
Transaction Processing System
Management Information System
Decision Support System
Enterprise System
Advantages/Disadvantages
Technology advances
Financial Performance
Today I will be presenting to you the Office Automation
System, Communication System, Transaction Processing
System, Management, Information System, Decision Support
System, and Enterprise System and the advantages and
disadvantages that they have. I will also share with you the
technology advances that these systems have had on logistics
and finally, how this can help with the financial performance.
2
Office Automation System
Word Processing
Spreadsheets
Presentations

2. Word processing- is a source of communication in a document
form such as; reports, memos, and letters.
Spreadsheet- is a sheet of paper that shows accounting or other
data in rows and columns; a spreadsheet is also a
computer program that simulates a physical spreadsheet by
capturing, displaying, and manipulating data arranged in rows
and columns.
Presentations- A presentation is the process of presenting a
topic to an audience. It is typically a demonstration,
introduction, lecture, or speech meant to inform, persuade,
inspire, motivate, or to build good will or to present a new idea
or product.
3
Wireless
GPS
Electronic data interchange
Communication System
Communication system is relaying a message from the
individual to a manager which can be either formal or informal.
Information is collected and passed to managers and employees
within a business. By using wireless communication we are
able to communicate with drivers and packages. GPS, refer to a
network of satellites that transmits signals that pinpoint the
exact location of an object. (EDI) the computer-to-computer
transmission of business data in a structured format

3. 4
Electronic data interchange
Automatic identification
Radio-frequency identification (RFID)
Transaction Processing System
Electronic data interchange- is a processing system to help send
information to another individual for them to review. Having a
process that can deliver when ordering parts or material when
scanning a bar code to a different location and they retrieve the
supply list so therefore they can gather the parts/material to be
shipped the next day.
Automatic identification systems- are an essential component in
point-of-sale (POS) systems and the idea behind POS systems is
to provide data to guide and enhance managerial decision-
making.
Operationally, RFID consists of three components, a scanning
antenna, an RFID tag (chip) that conveys the relevant data, and
a transceiver that interprets the data
5
Management Information System
Logistics Information system
Monitoring performance
Managing an organization

4. When monitoring a performance the management information
system will provide efficiency and effectiveness of a strategic
decision making process. The executive information system is a
process to help the senior executive make proficient making
decisions.
6
Provides information
Models
Analysis tools
Decision Support System
Decision Support System- is a system that provides information
to managers through models and analysis tools in order for them
to make better informed decisions for the business. It helps with
management, planning and operation levels within the business
in which let’s the upper management know about problems and
how the changes are being made
7
Maintain consistent data
Integrate data
Enterprise resource planning (ERP)
Enterprise System
Enterprise system- creates and maintains consistent data that is
integrated across multiple business functions. ERP is they best

5. way a company can use the system. ERP allows the company to
see data in real time. This can help to increase productivity and
reduce cost.
8
Advantages DisadvantagesCommunicationUnemployment/lack
of JobsAvailability Implementation expensesNew type of jobs
Security issues
Advantages/Disadvantages
Advantages
Communication – with help of information technologies the
instant messaging, emails, voice and video calls becomes
quicker, cheaper and much efficient.
Availability – information systems has made it possible for
businesses to be open 24×7 all over the globe. This means that a
business can be open anytime anywhere, making purchases from
different countries easier and more convenient. It also means
that you can have your goods delivered right to your doorstep
with having to move a single muscle.
Creation of new types of jobs – one of the best advantages of
information systems is the creation of new and interesting jobs.
Computer programmers, Systems analyzers, Hardware and
Software developers and Web designers are just some of the
many new employment opportunities created with the help of
IT.
Disadvantages
Unemployment and lack of job security –As technology
improves, tasks that were formerly performed by human
employees are now carried out by computer systems.

6. Implementation expenses – to integrate the information system
it require pretty good amount of cost in a case of software,
hardware and people. Software, hardware and some other
services should be rented, bought and supported. Employees
need to be trained with unfamiliar information technology and
software.
Security issues – thieves and hackers get access to identities
and corporate saboteurs target sensitive company data. Such
data can include vendor information, bank records, intellectual
property and personal data on company management. The
hackers distribute the information over the Internet, sell it to
rival companies or use it to damage the company’s image
9
Technology advances
Automation
Cloud Computing
RFID
Automation, which uses data-driven software to improve
operational efficiency in machines, offers a variety of solutions
for the logistics industry — from advancing package labeling to
streamlining warehouse sorting systems.
Cloud computing applications have the potential to provide vast
efficiency and flexibility options for the logistics industry
RFID -is a tag or sensor is placed on the product and radio

7. waves are sent out. The data is then received and processed by
the company. Similar to RFID tags are barcodes, but the
superior speed of information delivery and data processing of
RFIDs is more appealing to businesses and the way technology
is moving.
10
Strategies to Financial Performance
Income statement
Revenues
Expenses
The Income Statement- is one of a company’s core financial
statements that shows their profit and loss over a period of
time. The profit or loss is determined by taking all revenues
and subtracting all expenses from both operating and non-
operating activities.
Revenues- is the income generated from sale of goods or
services, or any other use of capital or assets, associated with
the main operations of an organization before any costs or
expenses are deducted. Revenue is shown usually as the top
item in an income statement from which all charges, costs, and
expenses are subtracted to arrive at net income.
Expenses- Are money spent or cost incurred in an organization's
efforts to generate revenue, representing the cost of doing
business.
Expenses may be in the form of actual cash payments, a
computed expired portion of an asset, or an amount taken out of
earnings. Expenses are summarized and charged in the income
statement as deductions from the income before assessing
income tax. Whereas all expenses are costs, not all cost are
expenses.

8. 11
References
Muhsinzoda, M. (2015, December 6). Advantages and
disadvantages of information systems. Retrieved from
PublicaTIC: https://blogs.deusto.es/master-
informatica/advantages-and-disadvantages-of-information-
systems/
Murphy jr., P. R., & Knemeyer, M. A. (2015). Contemporary
Logistics 11th Edition. New Jersey: Pearson Education, Inc.,
publishing as Prentice Hall.
Rossum, J.-E. v. (2016, September 23). 7 innovative
technologies transforming the logistics industry. Retrieved from
The Business Journals:
https://www.bizjournals.com/bizjournals/how-
to/technology/2016/09/7-technologies-transforming-logistics-
industry.html
Logistics in the Supply Chain
0
Logistics and the Supply ChainLogistics and the Supply Chain
Logistics is a critical component of the business supply chain
and has three primary concerns which are receiving, storing and
delivering a physical product. According to the Council of
Supply Chain Management Professionals (CSCMP), logistics “is
that part of supply chain management that plans, implements,
and controls the efficient, effective forward and reverse flow
and storage of goods, services, and related information between

9. the point of origin and the point of consumption in order to
meet customers’ requirements.” (Murphy Jr. & Knemeyer,
2015). Logistics “includes coordination and collaboration with
channel partners which can be suppliers, intermediaries, third-
party service providers, and customers” (Jones, 2012).
The term logistics itself has origins in the military but has
evolved as a business concept to be a vital part of many
businesses in this day and age and has differentiated into many
different fields throughout the years. The four main fields
within logistics are procurement logistics, production logistics,
distribution logistics and disposal logistics.
“Procurement Logistics is the entire process used to select
suppliers and negotiate contracts for delivery of goods or
services” (Jones, 2012). This field of logistics includes market
research activities, supplier management and ordering among
many other tasks. Production logistics streamlines and controls
the flow through the supply chain and includes activities
“related to organizational concepts, layout planning, production
planning, and control” (Jones, 2012). The delivery of finished
products to the customer is known as distribution logistics.
Distribution logistics integrates the ordering process,
transportation of inventory, warehousing and material handling
among others. Finally, disposal or reverse logistics” stands for
all operations related to the reuse of products and materials. The
main function of this field is to reduce logistics cost, enhance
service, and save natural resources” (Jones, 2012)
The importance of logistics within business has grown
tremendously over the years and its main purpose is to satisfy
constantly changing customer requirements and behaviors.
“Meeting customer demand and providing superior service is
one of the most important benefits of good logistics
management” (PLS Logistics Service, 2015). In addition, good
logistics management also has the ability to “drive increased
revenue for the company” (PLS Logistics Service, 2015) and
improve the brands reputation which in turn can generate more
business. Finally, good logistics management is important for a

10. company’s cost control as it manages its inventory and the
resources needed to operate it.
There are many different issues or challenges that can influence
logistics and directly impact the supply chain. Two of the most
important issues are changes in consumer behaviors as well as
technological advancements. In terms of customer behavior, it
is the constantly changing expectations of not only the product
itself, but also of how quickly it can get to the customer. When
considering exact products from different retailers, customers
will usually consider how fast they can get this in order to make
a decision of which retailer to use. This is important for
logistics business managers because they need to be able to
offer a fast service. For example, “logistics service providers
such as FedEx and UPS offer a variety of delivery options to
prospective customers. FedEx and UPS customers can choose
same-day delivery, next-day delivery by noon, next-day
delivery by the close of business, second-day delivery by noon,
among others” (Murphy Jr. & Knemeyer, 2015). Another aspect
of changing consumer behavior is the change in family roles
that we now have as compared to 30 or 40 years ago. “One
consequence of these changing family roles has been an
increasing emphasis on the convenience associated with a
family’s grocery shopping experiences” (Murphy Jr. &
Knemeyer, 2015). This convenience has translated into extended
store hours, different types of delivery services, and ready to
eat foods. Each of these has logistics related implications that
business managers must understand and consider. For example,
labor hours have to be adjusted to ensure that products are
delivered at optimal times without becoming a nuisance to the
customers themselves. All of these changes can create
challenges for logistics managers to manage inventory,
suppliers and maintaining product quality throughout the supply
chain. In addition, logistics managers have to look at risk in
terms of supplier reliability and have to had solid plans for back
ups in case they are necessary (Boariu, 2018)
One recent example of logistics managerial issue that I’ve

11. experienced is with the recent holiday shopping season. During
this season everyone wants to ensure that anything they order is
delivered on time, and as promised. In order to do that, retailers
and their logistics networks must work together to ensure that
they have appropriate resources such as transportation networks
and labor to cover the increased demand and expectations.
Managers must also ensure that their productivity levels are
correct in order to maintain an efficient operation.
References
Boariu, N. (2018). Major Issues Facing Supply Chain Managers.
Retrieved from Procurify:
https://blog.procurify.com/2015/06/10/4-major-issues-facing-
your-supply-chain-manager/
Jones, R. (2012, April 3rd). Logistics: What It Is And Why Its
Important To Your Company? Retrieved from Logistics Degree:
https://logisticsdegree.net/2012/logistics-what-it-is-and-why-
its-important-to-your-company/
Murphy Jr., P., & Knemeyer, A. M. (2015). Contemporary
Logistics. Upple Saddle River, NJ: Pearson.
PLS Logistics Service. (2015, October 27th). Why is Logistics
Management Important? Retrieved from PLS Logistics Service:
https://www.plslogistics.com/why-is-logistics-management-
important/