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HCMC UNIVERSITY OF FOREIGN LANGUAGES &
             INFORMATION TECHNOLOGY
DEPARTMENT OF INTERNATIONAL BUSINESS ADMINISTRATION




                              •Group's member:
                               Tran Ngoc Anh Thu
                               Le Thi Thanh Phuong
                               Nguyen Minh Huy
                               Ngo Thi Hue
                                                     Page 1
Page 2
HCMC UNIVERSITY OF FOREIGN LANGUAGES &
             INFORMATION TECHNOLOGY
DEPARTMENT OF INTERNATIONAL BUSINESS ADMINISTRATION




                              •Group's member:
                               Tran Ngoc Anh Thu
                               Le Thi Thanh Phuong
                               Nguyen Minh Huy
                               Ngo Thi Hue
                                                     Page 3
Content:


   1   • Groupon’s overview and business model.


   2   • Advantages and disadvantages


   3   • Groupon in Vietnam




                                                  Page 4
Groupon’s overview
       and
  business model

                 Page 5
I. Groupon overview
    1. Definition of groupon.
    2. Groupon’s achievements
II. Groupon business model.
     1. How does Groupon work?
     2. How to get the deals?
     3. How does Groupon make money?




                                       Page 6
DEFINITION

      GROUP




               GROUPON

      COUPON




                         Page 7
- A special type of coupon website

   that is offers group deals with deep

discount to a group of consumers.

                                          Page 8
-   Focus on the power

of collective purchasing


                           Page 9
Groupon’s foundation
• Founded in November 2008 by
  Andrew Mason




                                Page 10
Andrew Mason
-Was born in 1981

- Graduated from
Northwestern University
“MUSIC DEGREE”

-Founder and CEO of Groupon


                              Page 11
Groupon overview

• Founded in November 2008 by Andrew
  Mason

• Headquarters: Chicago.

• Website: www.Groupon.com


                                       Page 12
GROUPON’S ACHIEVEMENTS



                    Page 13
Within 2 years…

- Groupon sold 672 billion
coupons to over 100 million
    email subscribers.




                              Page 14
+ 615 markets…
                 Page 15
$6.000.000.000

                 Page 16
Page 17
Within 2 years…

 - Declined   Google's   $6 Billion
acquisition




                                      Page 18
Groupon reached $1 billion in sales,
faster than any company in history
                                       Page 19
Page 20
BUSINESS MODEL


             Page 21
Page 22
How does groupon work?

        GROUPON
                             DISCOUNT

  LOCAL
                  CUSTOMER
 BUSINESS



- Groupon negotiates with local businesses
(suppliers/retailers) to offer deals.
                                             Page 23
How does groupon work?

       GROUPON
                            Marketing
                             channel

 LOCAL
                 CUSTOMER
BUSINESS


- Groupon promotes deals and find
customers through its marketing channel.
                                           Page 24
How does groupon work?

                  GROUPON




             LOCAL
                            CUSTOMER
            BUSINESS


-Groupon sells coupons to customers and
charges commission from local businesses.
                                            Page 25
Page 26
Page 27
Page 28
CHARGES (30-50%)

         Full Price $40
    Discounted Price $20
Merchant $10        Groupon (50%) $10

               Selling   Delivery Marketing Management
                Cost      Cost      Cost       Cost
                                                Page 29
Advantages
      &
disadvantages

                Page 30
Model
                    Ad on Site               Discount
                                             voucher

                  Offer discount
                   if threshold
                 (min number of
                  buyers) is met
                                             • Payment       Customer
Supplier                                     • Page view (also web users)
               Suitable distribution
              and marketing channel
               for product/service
                                                   Customer
  Merchants
                                       Bring the voucher to Shop and use
  • Offer product/service
                                                product/service
  • Hope to retain the customers

                   Win-Win-Win for all 3 parties
                                                                    Page 31
Advantages
Groupon
• Source of Revenue
• Low cost of building a website
(users focus on deals only)
                        Groupon.com charges 50%
• Share viral costs with users
                           Full-price service $40
(via Facebook, chat)       Discounted price $20
                       Groupon retains 50% of $20
                       Merchants receive $10



                                                Page 32
Advantages
Supplier
•   Sell big lots
•   Flexible marketing channel
•   Revenue up front
•   Some customers do not use the voucher before
                        E-mail addresses of
                            customers
    expiry

                                      $300million
         25%                          free cash for
                                       supppliers



                                                      Page 33
Advantages
Customer
• Discounts
• Explore preferences of connections




                                       Page 34
Disadvantages
Groupon
• Unidentified price & service quality from
merchants may hurt the reputation of
the web provider
• Can't handle the flood
of voucher users




                                              Page 35
Disadvantages
Supplier
• Can’t guarantee customers will come back after
using the discount


Customer
• Pay up front
• Indefinite price & service quality



                                                   Page 36
Groupon in Vietnam


                Page 37
Development Of Groupon In Vietnam


  3
           WHY??
           HOW??
           WHEN??

                              Page 38
1. When did Groupon appear in Vietnam?

 • Early of 2010
 • The most potential
  market with high speed of
   development.
 • Average discount of
  about 30 –> 50%



                                    Page 39
2. How does it work in Vietnam??
• With the model of websites:




                                Page 40
Page 41
Main objects




               Page 42
Fields
 Eating
Spa
Tourism




           Page 43
Payment
COD ( Cash On Delivery)
Bank transfer through large banks
ATM, Internet Banking
e-Wallet: Soha Pay, MobiVi, Payoo…
SMS: 51deal, phagia


                                 Page 44
Growth speed




               Page 45
3.Which lead to its success??

•Effective localization:
COD by staff on motorbike
Vouchers with high quality paper
The number of voucher




                                    Page 46
COD




      Page 47
Vouchers




           Page 48
Oppotunities
Quick and Convenient

Save time and money

Herd behavior

Interest in price and promotion
                                   Page 49
Sumarize
• An e-commerce _an advertising &
marketing channel

• Forcus on the Power of
Collective purchasing

• Only get the deals
if enough people sign up
                                    Page 50
Sumarize
• Profit for both merchant and customer

• Customer: be careful with price & services

• Merchant: lose their potential customer

• In Vietnam: creative localization

                                            Page 51
Thanks for listening


                  Page 52

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Groupon

  • 1. HCMC UNIVERSITY OF FOREIGN LANGUAGES & INFORMATION TECHNOLOGY DEPARTMENT OF INTERNATIONAL BUSINESS ADMINISTRATION •Group's member: Tran Ngoc Anh Thu Le Thi Thanh Phuong Nguyen Minh Huy Ngo Thi Hue Page 1
  • 3. HCMC UNIVERSITY OF FOREIGN LANGUAGES & INFORMATION TECHNOLOGY DEPARTMENT OF INTERNATIONAL BUSINESS ADMINISTRATION •Group's member: Tran Ngoc Anh Thu Le Thi Thanh Phuong Nguyen Minh Huy Ngo Thi Hue Page 3
  • 4. Content: 1 • Groupon’s overview and business model. 2 • Advantages and disadvantages 3 • Groupon in Vietnam Page 4
  • 5. Groupon’s overview and business model Page 5
  • 6. I. Groupon overview 1. Definition of groupon. 2. Groupon’s achievements II. Groupon business model. 1. How does Groupon work? 2. How to get the deals? 3. How does Groupon make money? Page 6
  • 7. DEFINITION GROUP GROUPON COUPON Page 7
  • 8. - A special type of coupon website that is offers group deals with deep discount to a group of consumers. Page 8
  • 9. - Focus on the power of collective purchasing Page 9
  • 10. Groupon’s foundation • Founded in November 2008 by Andrew Mason Page 10
  • 11. Andrew Mason -Was born in 1981 - Graduated from Northwestern University “MUSIC DEGREE” -Founder and CEO of Groupon Page 11
  • 12. Groupon overview • Founded in November 2008 by Andrew Mason • Headquarters: Chicago. • Website: www.Groupon.com Page 12
  • 14. Within 2 years… - Groupon sold 672 billion coupons to over 100 million email subscribers. Page 14
  • 15. + 615 markets… Page 15
  • 16. $6.000.000.000 Page 16
  • 18. Within 2 years… - Declined Google's $6 Billion acquisition Page 18
  • 19. Groupon reached $1 billion in sales, faster than any company in history Page 19
  • 21. BUSINESS MODEL Page 21
  • 23. How does groupon work? GROUPON DISCOUNT LOCAL CUSTOMER BUSINESS - Groupon negotiates with local businesses (suppliers/retailers) to offer deals. Page 23
  • 24. How does groupon work? GROUPON Marketing channel LOCAL CUSTOMER BUSINESS - Groupon promotes deals and find customers through its marketing channel. Page 24
  • 25. How does groupon work? GROUPON LOCAL CUSTOMER BUSINESS -Groupon sells coupons to customers and charges commission from local businesses. Page 25
  • 29. CHARGES (30-50%) Full Price $40 Discounted Price $20 Merchant $10 Groupon (50%) $10 Selling Delivery Marketing Management Cost Cost Cost Cost Page 29
  • 30. Advantages & disadvantages Page 30
  • 31. Model Ad on Site Discount voucher Offer discount if threshold (min number of buyers) is met • Payment Customer Supplier • Page view (also web users) Suitable distribution and marketing channel for product/service Customer Merchants Bring the voucher to Shop and use • Offer product/service product/service • Hope to retain the customers Win-Win-Win for all 3 parties Page 31
  • 32. Advantages Groupon • Source of Revenue • Low cost of building a website (users focus on deals only) Groupon.com charges 50% • Share viral costs with users Full-price service $40 (via Facebook, chat) Discounted price $20 Groupon retains 50% of $20 Merchants receive $10 Page 32
  • 33. Advantages Supplier • Sell big lots • Flexible marketing channel • Revenue up front • Some customers do not use the voucher before E-mail addresses of customers expiry $300million 25% free cash for supppliers Page 33
  • 34. Advantages Customer • Discounts • Explore preferences of connections Page 34
  • 35. Disadvantages Groupon • Unidentified price & service quality from merchants may hurt the reputation of the web provider • Can't handle the flood of voucher users Page 35
  • 36. Disadvantages Supplier • Can’t guarantee customers will come back after using the discount Customer • Pay up front • Indefinite price & service quality Page 36
  • 38. Development Of Groupon In Vietnam 3 WHY?? HOW?? WHEN?? Page 38
  • 39. 1. When did Groupon appear in Vietnam? • Early of 2010 • The most potential market with high speed of development. • Average discount of about 30 –> 50% Page 39
  • 40. 2. How does it work in Vietnam?? • With the model of websites: Page 40
  • 42. Main objects Page 42
  • 44. Payment COD ( Cash On Delivery) Bank transfer through large banks ATM, Internet Banking e-Wallet: Soha Pay, MobiVi, Payoo… SMS: 51deal, phagia Page 44
  • 45. Growth speed Page 45
  • 46. 3.Which lead to its success?? •Effective localization: COD by staff on motorbike Vouchers with high quality paper The number of voucher Page 46
  • 47. COD Page 47
  • 48. Vouchers Page 48
  • 49. Oppotunities Quick and Convenient Save time and money Herd behavior Interest in price and promotion Page 49
  • 50. Sumarize • An e-commerce _an advertising & marketing channel • Forcus on the Power of Collective purchasing • Only get the deals if enough people sign up Page 50
  • 51. Sumarize • Profit for both merchant and customer • Customer: be careful with price & services • Merchant: lose their potential customer • In Vietnam: creative localization Page 51

Editor's Notes

  1. CODrẻhơnbưuđiện
  2. Instead of printing voucher directly from its websites, muachung in VN use high qua. Paper => respect to customer