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Skills for
2/6/2020 1Bhavna Ambudkar DIT
Understand Yourself
• Interest in this career and employer
• Accomplishments and achievements
• Skills and competencies
• Community service (Clubs and organizations)
• Extra-Curricular activities
• Work ethics Values
2/6/2020 2Bhavna Ambudkar DIT
Factors influencing
• Candidate’s timekeeping (96%)
• Candidate’s interview preparation (93%)
• Ability to hold eye contact (82%)
• Personal appearance (73%)
• Quality of banter or small talk (60%)
• Strength of handshake (55%)
2/6/2020 3Bhavna Ambudkar DIT
Important factors
• Work experience (36%)
• First impressions of the candidate (24%)
• Education (12%)
• Professional qualifications (10%)
• References (9%)
2/6/2020 4Bhavna Ambudkar DIT
Pre-interview Preparation
• Documents
• Professional Attire
• Prepare Route
• Prepare answers to possible questions
2/6/2020 5Bhavna Ambudkar DIT
Documents
• Copy of resume for each interviewer +1
• Pen & paper
• Interview Agenda
• Copy of job posting
• References
2/6/2020 6Bhavna Ambudkar DIT
Professional Attire
• Try on your intended outfit (fit)
• Check for stains, rips, missing button, creases
• Coordinate accessories
2/6/2020 7Bhavna Ambudkar DIT
Prepare Your Answers
• Use recent examples where you excelled
• Identify your skills throughout your response
• Use industry terms
• Avoid casual language
• Be objective, not subjective…just the facts
• Length: 1-3 minutes
• Practice, practice, practice!2/6/2020 8Bhavna Ambudkar DIT
STAR technique
• Situation existed
• Task needed to be accomplished
• Actions taken to perform the task
• Results of the actions
2/6/2020 9Bhavna Ambudkar DIT
Preparation Tips
• Be prepared to discuss negative experiences
• There are no right or wrong answers
• Keep a record of your achievements
2/6/2020 10Bhavna Ambudkar DIT
First Impression
• Greet the interviewer with a comfortably firm
handshake, eager smile and direct eye contact
• Allow interviewer to indicate where to sit
• Have documents in order, and offer copy of
resume to each interviewer
• Assume a receptive posture
• Breathe and try to relax…remember: you are
prepared!
2/6/2020 11Bhavna Ambudkar DIT
2/6/2020 12Bhavna Ambudkar DIT
Five Stages of an Interview
• Opening - rapport building
• Questions about experience and skills
• Exploring professional style (fit)
• Interviewee questions
• Closing - final message
2/6/2020 13Bhavna Ambudkar DIT
Job Interview Questions
Tell me about yourself. (Don’t ramble. Stay focused on
those things about yourself that make you best qualified
for the job.)
What are your strengths? (Make sure you know what they
are before you get to the interview. Make a list.)
What are your weaknesses? (Careful of this one.
What you say can and will be held against you.)
2/6/2020 14Bhavna Ambudkar DIT
Job Interview Questions
Describe a conflict or disagreement you have had at work
and explain how you handled it.
How do you react to criticism? (This is not the time
for ego)
Give an example of a risk you took at college and how it
turned out. What did you learn from the outcome?
2/6/2020 15Bhavna Ambudkar DIT
Job Interview Questions
What accomplishment in your life are you most proud?
Would you hire you for this job? Why?
Why should we hire you over other finalists for this
position? (Of course, you won’t know their
credentials, so focus on your own.)
2/6/2020 16Bhavna Ambudkar DIT
Job Interview Questions
What motivates you?
How do you motivate others to achieve their
personal best? (Keep in mind that motivation
is internal. You can only “motivate” yourself.)
2/6/2020 17Bhavna Ambudkar DIT
Types of Interviews
• Structured / non-structured
• One-on-one / panel / group
• Responsive / reactive (stress interview)
• Phone (pre-screening)
• Informational
• Traditional / Behavioral
2/6/2020 18Bhavna Ambudkar DIT
Behavioral interview
• A structured interviewing style
• Based on questions designed to probe past behavior
in specific situations
• Focuses on experience, behaviors, knowledge, skills
and abilities related to the position
• Used to get an idea of how an individual will manage
duties based on their past behavior
2/6/2020 19Bhavna Ambudkar DIT
SKILL: Coping
QUESTION: Describe a high-pressure situation you had to
handle at work or school. What happened, who was involved
and what did you do in terms of resolution?
SKILL: Tolerance of Ambiguity
QUESTION: Give an example of a time when you had to deal
with frequent and unexpected changes. What does this say
about your ability to work in an ambiguous or unstructured
circumstance?
Behavioral Based Interviewing
2/6/2020 20Bhavna Ambudkar DIT
SKILL: Versatility
QUESTION: In work situations, as in life, we sometimes have to
compromise to make things happen. Tell me about a time when
you
felt it necessary to compromise your own immediate interests in
order
to be flexible and tolerant of another’s needs.
Behavioral Based Interviewing
2/6/2020 21Bhavna Ambudkar DIT
Behavioral Based Interviewing
Leadership
SKILL: Energizing
QUESTION: Give an example of a time when your positive
attitude caused others to be motivated or energized into
action. Be specific.
SKILL: Team Building
QUESTION: Building a team spirit to get results is often
difficult. Tell me about a time when you had your greatest
success in building a team spirit. What specific results did the
team accomplish?
2/6/2020 22Bhavna Ambudkar DIT
Behavioral Based Interviewing
Leadership
SKILL: Influence
QUESTION: (1) Give an example when you first used fact and
reason to persuade others to take action. Be specific. (2) Give
an example of a time when your communication skills were
powerful enough to enable you to influence the way others
thought or acted, even in a very difficult situation.
2/6/2020 23Bhavna Ambudkar DIT
Behavioral Based Interviewing
Problem Solving
SKILL: Analytical
QUESTION: Give an example where you actively designed
several solutions to a single problem.
SKILL: Creativity
QUESTION: Give an example of a situation where you were
inventive and explored new ways of thinking. What was the
outcome?
2/6/2020 24Bhavna Ambudkar DIT
Behavioral Based Interviewing
Problem Solving
SKILL: Decision Making/Decisiveness
QUESTION: (1) Give an example of how you reached a practical
business decision by an organized review of the facts and
weighing of options. (2) Give an example of a situation when
you had to stand up for a decision you made even though it
made you unpopular.
2/6/2020 25Bhavna Ambudkar DIT
Behavioral Based Interviewing
Personal Work Habits
SKILL: Commitment to Tasks
QUESTION: (1) Describe a time in which you were able to be
very persistent in order to reach goals. (2) Give an example of
any specific time in which you found it necessary to give long
hours to the job.
SKILL: Goal Setting
QUESTION: What has been your experience in defining
long and short-range goals? Tell me what specific goal
was set, how was it set, and how successful you were
in its achievement?
2/6/2020 26Bhavna Ambudkar DIT
Behavioral Based Interviewing
Communication
SKILL: Interaction
QUESTION: Being skillful in dealing with others on the job is
an important factor in being productive. Describe a time
when you were successful in dealing with another person
because you built a trusting and harmonious relationship.
2/6/2020 27Bhavna Ambudkar DIT
Behavioral Based Interviewing
Communication
SKILL: Spoken Communication
QUESTION: Careful listening and effective communication go hand
in hand. Tell about a specific time when your ability to listen helped
you communicate better. Tell about a specific experience of yours
that illustrates your ability to influence others verbally.
SKILL: Written Communication
QUESTION: In some jobs, it is necessary to document work
thoroughly. Give an example of a project you completed that
required detailed written documentation.
2/6/2020 28Bhavna Ambudkar DIT
Activity
• Pre-interview - What to do before the
interview; up to the time you reach the front
door
• Interview - What to do during the interview;
from the moment you walk into the building
to the end of the actual interview
• Post-interview - What to do after the
interview; from the moment you walk out of
the interview room and onwards
2/6/2020 29Bhavna Ambudkar DIT
Non-verbal Communication
Non-verbal communication is composed of
appearance, posture and body language
2/6/2020 30Bhavna Ambudkar DIT
Appearance
• Personal hygiene
• Clothing
2/6/2020 31Bhavna Ambudkar DIT
Posture
• Attentive listening position
• Avoid slouching or sitting on edge
• Make comfortable (slight) adjustments
• Avoid crossing your legs
• Allow for a personal space of about 36 inches
2/6/2020 32Bhavna Ambudkar DIT
Body Language
• Hands movement
• Handshake
• Eye contact
• Facial signals and head movements
2/6/2020 33Bhavna Ambudkar DIT
Hands movement
• Hand movements can liven up an interview,
but should be used in moderation, and below
eye level
• Avoid crossing your arms
• Avoid unconscious hand movements (biting
nails, picking at nails, adjusting tie, wringing
hands, rubbing the back of your neck, hands in
pockets, clicking a pen, etc.)
2/6/2020 34Bhavna Ambudkar DIT
Handshake
• Comfortably firm; 2 - 3 shakes
• Use only 1 hand and put it all the way into the
interviewer’s hand, with palm up
• Be aware of possible perspiration
• If you don’t feel comfortable shaking hands
for cultural/religious reasons, you can
‘gesture’ a greeting
2/6/2020 35Bhavna Ambudkar DIT
Eyes
• Eye contact is essential and an excellent way
of conveying your interest in the job
• By looking directly at the interviewer you are
giving them a sign of trust
• Allow for eye movement to avoid staring
• Avoid looking away, down, or over your
glasses when answering questions
• Panel interview: focus on the person who
posed the questions, and ‘sweep’ the others
2/6/2020 36Bhavna Ambudkar DIT
Facial Signals
• Present a warm and natural smile
• Nod your head slowly in agreeance
• Avoid head bobbing
• Avoid biting / licking your lips
• Be aware if you are rubbing your nose
• Be aware of subconscious facial expressions
2/6/2020 37Bhavna Ambudkar DIT
Closing the Interview
• Provide a copy of your References
• Confirm the follow-up timeframe and phone
number
• Restate your interest in the position and why
you feel you are the ideal candidate
• Thank the interviewer(s) for their time
• Shake the interviewer’s hand
• Remember to SMILE!
2/6/2020 38Bhavna Ambudkar DIT
Post-Interview
• Reflect on interview – note unexpected
questions, or answers that need polishing
• Send a Thank You email / card (within 24
hours)
• Follow up (clarify during interview)
• Prepare for a second interview
• Continue your job search
2/6/2020 39Bhavna Ambudkar DIT
Stay positive!
• The right opportunity is waiting for you!
2/6/2020 40Bhavna Ambudkar DIT
Getting an interview is an achievement
2/6/2020 41Bhavna Ambudkar DIT

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Skills for interview

  • 2. Understand Yourself • Interest in this career and employer • Accomplishments and achievements • Skills and competencies • Community service (Clubs and organizations) • Extra-Curricular activities • Work ethics Values 2/6/2020 2Bhavna Ambudkar DIT
  • 3. Factors influencing • Candidate’s timekeeping (96%) • Candidate’s interview preparation (93%) • Ability to hold eye contact (82%) • Personal appearance (73%) • Quality of banter or small talk (60%) • Strength of handshake (55%) 2/6/2020 3Bhavna Ambudkar DIT
  • 4. Important factors • Work experience (36%) • First impressions of the candidate (24%) • Education (12%) • Professional qualifications (10%) • References (9%) 2/6/2020 4Bhavna Ambudkar DIT
  • 5. Pre-interview Preparation • Documents • Professional Attire • Prepare Route • Prepare answers to possible questions 2/6/2020 5Bhavna Ambudkar DIT
  • 6. Documents • Copy of resume for each interviewer +1 • Pen & paper • Interview Agenda • Copy of job posting • References 2/6/2020 6Bhavna Ambudkar DIT
  • 7. Professional Attire • Try on your intended outfit (fit) • Check for stains, rips, missing button, creases • Coordinate accessories 2/6/2020 7Bhavna Ambudkar DIT
  • 8. Prepare Your Answers • Use recent examples where you excelled • Identify your skills throughout your response • Use industry terms • Avoid casual language • Be objective, not subjective…just the facts • Length: 1-3 minutes • Practice, practice, practice!2/6/2020 8Bhavna Ambudkar DIT
  • 9. STAR technique • Situation existed • Task needed to be accomplished • Actions taken to perform the task • Results of the actions 2/6/2020 9Bhavna Ambudkar DIT
  • 10. Preparation Tips • Be prepared to discuss negative experiences • There are no right or wrong answers • Keep a record of your achievements 2/6/2020 10Bhavna Ambudkar DIT
  • 11. First Impression • Greet the interviewer with a comfortably firm handshake, eager smile and direct eye contact • Allow interviewer to indicate where to sit • Have documents in order, and offer copy of resume to each interviewer • Assume a receptive posture • Breathe and try to relax…remember: you are prepared! 2/6/2020 11Bhavna Ambudkar DIT
  • 13. Five Stages of an Interview • Opening - rapport building • Questions about experience and skills • Exploring professional style (fit) • Interviewee questions • Closing - final message 2/6/2020 13Bhavna Ambudkar DIT
  • 14. Job Interview Questions Tell me about yourself. (Don’t ramble. Stay focused on those things about yourself that make you best qualified for the job.) What are your strengths? (Make sure you know what they are before you get to the interview. Make a list.) What are your weaknesses? (Careful of this one. What you say can and will be held against you.) 2/6/2020 14Bhavna Ambudkar DIT
  • 15. Job Interview Questions Describe a conflict or disagreement you have had at work and explain how you handled it. How do you react to criticism? (This is not the time for ego) Give an example of a risk you took at college and how it turned out. What did you learn from the outcome? 2/6/2020 15Bhavna Ambudkar DIT
  • 16. Job Interview Questions What accomplishment in your life are you most proud? Would you hire you for this job? Why? Why should we hire you over other finalists for this position? (Of course, you won’t know their credentials, so focus on your own.) 2/6/2020 16Bhavna Ambudkar DIT
  • 17. Job Interview Questions What motivates you? How do you motivate others to achieve their personal best? (Keep in mind that motivation is internal. You can only “motivate” yourself.) 2/6/2020 17Bhavna Ambudkar DIT
  • 18. Types of Interviews • Structured / non-structured • One-on-one / panel / group • Responsive / reactive (stress interview) • Phone (pre-screening) • Informational • Traditional / Behavioral 2/6/2020 18Bhavna Ambudkar DIT
  • 19. Behavioral interview • A structured interviewing style • Based on questions designed to probe past behavior in specific situations • Focuses on experience, behaviors, knowledge, skills and abilities related to the position • Used to get an idea of how an individual will manage duties based on their past behavior 2/6/2020 19Bhavna Ambudkar DIT
  • 20. SKILL: Coping QUESTION: Describe a high-pressure situation you had to handle at work or school. What happened, who was involved and what did you do in terms of resolution? SKILL: Tolerance of Ambiguity QUESTION: Give an example of a time when you had to deal with frequent and unexpected changes. What does this say about your ability to work in an ambiguous or unstructured circumstance? Behavioral Based Interviewing 2/6/2020 20Bhavna Ambudkar DIT
  • 21. SKILL: Versatility QUESTION: In work situations, as in life, we sometimes have to compromise to make things happen. Tell me about a time when you felt it necessary to compromise your own immediate interests in order to be flexible and tolerant of another’s needs. Behavioral Based Interviewing 2/6/2020 21Bhavna Ambudkar DIT
  • 22. Behavioral Based Interviewing Leadership SKILL: Energizing QUESTION: Give an example of a time when your positive attitude caused others to be motivated or energized into action. Be specific. SKILL: Team Building QUESTION: Building a team spirit to get results is often difficult. Tell me about a time when you had your greatest success in building a team spirit. What specific results did the team accomplish? 2/6/2020 22Bhavna Ambudkar DIT
  • 23. Behavioral Based Interviewing Leadership SKILL: Influence QUESTION: (1) Give an example when you first used fact and reason to persuade others to take action. Be specific. (2) Give an example of a time when your communication skills were powerful enough to enable you to influence the way others thought or acted, even in a very difficult situation. 2/6/2020 23Bhavna Ambudkar DIT
  • 24. Behavioral Based Interviewing Problem Solving SKILL: Analytical QUESTION: Give an example where you actively designed several solutions to a single problem. SKILL: Creativity QUESTION: Give an example of a situation where you were inventive and explored new ways of thinking. What was the outcome? 2/6/2020 24Bhavna Ambudkar DIT
  • 25. Behavioral Based Interviewing Problem Solving SKILL: Decision Making/Decisiveness QUESTION: (1) Give an example of how you reached a practical business decision by an organized review of the facts and weighing of options. (2) Give an example of a situation when you had to stand up for a decision you made even though it made you unpopular. 2/6/2020 25Bhavna Ambudkar DIT
  • 26. Behavioral Based Interviewing Personal Work Habits SKILL: Commitment to Tasks QUESTION: (1) Describe a time in which you were able to be very persistent in order to reach goals. (2) Give an example of any specific time in which you found it necessary to give long hours to the job. SKILL: Goal Setting QUESTION: What has been your experience in defining long and short-range goals? Tell me what specific goal was set, how was it set, and how successful you were in its achievement? 2/6/2020 26Bhavna Ambudkar DIT
  • 27. Behavioral Based Interviewing Communication SKILL: Interaction QUESTION: Being skillful in dealing with others on the job is an important factor in being productive. Describe a time when you were successful in dealing with another person because you built a trusting and harmonious relationship. 2/6/2020 27Bhavna Ambudkar DIT
  • 28. Behavioral Based Interviewing Communication SKILL: Spoken Communication QUESTION: Careful listening and effective communication go hand in hand. Tell about a specific time when your ability to listen helped you communicate better. Tell about a specific experience of yours that illustrates your ability to influence others verbally. SKILL: Written Communication QUESTION: In some jobs, it is necessary to document work thoroughly. Give an example of a project you completed that required detailed written documentation. 2/6/2020 28Bhavna Ambudkar DIT
  • 29. Activity • Pre-interview - What to do before the interview; up to the time you reach the front door • Interview - What to do during the interview; from the moment you walk into the building to the end of the actual interview • Post-interview - What to do after the interview; from the moment you walk out of the interview room and onwards 2/6/2020 29Bhavna Ambudkar DIT
  • 30. Non-verbal Communication Non-verbal communication is composed of appearance, posture and body language 2/6/2020 30Bhavna Ambudkar DIT
  • 31. Appearance • Personal hygiene • Clothing 2/6/2020 31Bhavna Ambudkar DIT
  • 32. Posture • Attentive listening position • Avoid slouching or sitting on edge • Make comfortable (slight) adjustments • Avoid crossing your legs • Allow for a personal space of about 36 inches 2/6/2020 32Bhavna Ambudkar DIT
  • 33. Body Language • Hands movement • Handshake • Eye contact • Facial signals and head movements 2/6/2020 33Bhavna Ambudkar DIT
  • 34. Hands movement • Hand movements can liven up an interview, but should be used in moderation, and below eye level • Avoid crossing your arms • Avoid unconscious hand movements (biting nails, picking at nails, adjusting tie, wringing hands, rubbing the back of your neck, hands in pockets, clicking a pen, etc.) 2/6/2020 34Bhavna Ambudkar DIT
  • 35. Handshake • Comfortably firm; 2 - 3 shakes • Use only 1 hand and put it all the way into the interviewer’s hand, with palm up • Be aware of possible perspiration • If you don’t feel comfortable shaking hands for cultural/religious reasons, you can ‘gesture’ a greeting 2/6/2020 35Bhavna Ambudkar DIT
  • 36. Eyes • Eye contact is essential and an excellent way of conveying your interest in the job • By looking directly at the interviewer you are giving them a sign of trust • Allow for eye movement to avoid staring • Avoid looking away, down, or over your glasses when answering questions • Panel interview: focus on the person who posed the questions, and ‘sweep’ the others 2/6/2020 36Bhavna Ambudkar DIT
  • 37. Facial Signals • Present a warm and natural smile • Nod your head slowly in agreeance • Avoid head bobbing • Avoid biting / licking your lips • Be aware if you are rubbing your nose • Be aware of subconscious facial expressions 2/6/2020 37Bhavna Ambudkar DIT
  • 38. Closing the Interview • Provide a copy of your References • Confirm the follow-up timeframe and phone number • Restate your interest in the position and why you feel you are the ideal candidate • Thank the interviewer(s) for their time • Shake the interviewer’s hand • Remember to SMILE! 2/6/2020 38Bhavna Ambudkar DIT
  • 39. Post-Interview • Reflect on interview – note unexpected questions, or answers that need polishing • Send a Thank You email / card (within 24 hours) • Follow up (clarify during interview) • Prepare for a second interview • Continue your job search 2/6/2020 39Bhavna Ambudkar DIT
  • 40. Stay positive! • The right opportunity is waiting for you! 2/6/2020 40Bhavna Ambudkar DIT
  • 41. Getting an interview is an achievement 2/6/2020 41Bhavna Ambudkar DIT