Friending Community Technology Centers in the  World of Social Networks      Brittney Fosbrook, Homeless Prenatal Program ...
<ul><li>What Are We Doing Here?  </li></ul><ul><li>At NTEN 2010 in Atlanta there are:  </li></ul><ul><ul><li>200+  Breakou...
Goals       
<ul><li>What We Will Not Be Doing  </li></ul><ul><li>  </li></ul><ul><ul><li>Dwelling on the digital divide, we know that ...
<ul><li>What We Will Be Doing  </li></ul><ul><li>  </li></ul><ul><ul><li>Speaking from our prospective as technology provi...
Locating Ourselves and Our Work     
Question 1:  When you think of web 2.0 technology, who in your organization benefits and why? Image provided by:  http://w...
Key Stakeholders                Fundraising                            Media/Communications   
Key Stakeholders                Fundraising                            Media/Communications     BUT, What about our Studen...
Students in the Tenderloin Technology Lab were asked: What resources are you interested in?
 
Question 2:  What do you see as barriers to using technology?
Access and anxiety– No, Really.
&quot;There is, in fact, no teaching without learning.  One requires the other.&quot;  --Paulo Freire,  Pedagogy of Freedo...
Drop-In Lab and Our “Regulars”  
Question 3:  As people with technology experience that want to make a difference in the world how best can we share our sk...
Volunteers supporting our clients
The CTC at Homeless Prenatal Program
What kind of opportunities are available to help in CTCs?
What kind of opportunities are available to help in CTCs?
Tutor Values and Open Labs Creating expectations of support and access beyond skill acquisition and job training.
Friending Community Technology  <ul><li>Account for constituencies across language, ethnic and educational divides  </li><...
Evaluation Code:  208 How Was this Session? Call In Text Online Call  404.939.4909 Enter Code  208   Text  208  to  69866 ...
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Friending Community Technology Centers in the World of Social Networks

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Social networks and new web 2.0 technology tools are often heralded as having the potential to bring increased connectivity and broad scale social change. CTCs and the clients who frequent them, often multi-lingual and low-income, face unique challenges in accessing and utilizing these tools. How can we, as non-profit technology advocates, take responsibility for addressing gaps in accessibility and usability in technology tools that are meant to work across diverse communities and make the world a more just, equitable place?

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Friending Community Technology Centers in the World of Social Networks

  1. 1. Friending Community Technology Centers in the World of Social Networks      Brittney Fosbrook, Homeless Prenatal Program (HPP) Karl Robillard, St. Anthony Foundation  Salena Bailey, San Francisco Network Ministries  Scott Reed, Digital Arts Service Corps, HPP
  2. 2. <ul><li>What Are We Doing Here?  </li></ul><ul><li>At NTEN 2010 in Atlanta there are:  </li></ul><ul><ul><li>200+ Breakout Sessions  </li></ul></ul><ul><ul><li>37 on Social Media and Web 2.0 Tools  </li></ul></ul><ul><ul><li>11 on New Product Spotlights  </li></ul></ul><ul><ul><li>2 on Technology Training and Access in Low-Income, Multi-Lingual Communities  </li></ul></ul><ul><li>  </li></ul>
  3. 3. Goals      
  4. 4. <ul><li>What We Will Not Be Doing  </li></ul><ul><li>  </li></ul><ul><ul><li>Dwelling on the digital divide, we know that it exists </li></ul></ul><ul><ul><li>Unabashedly promoting or condemning social media tools </li></ul></ul><ul><li>  </li></ul>
  5. 5. <ul><li>What We Will Be Doing  </li></ul><ul><li>  </li></ul><ul><ul><li>Speaking from our prospective as technology providers for homeless and low-income populations in San Francisco </li></ul></ul><ul><ul><li>Bringing up tough questions that we have to ask ourselves as technology providers to low-income communities </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Providing recommendations/meditations on:  </li></ul></ul><ul><ul><ul><ul><ul><li>Approaching CTCs holistically </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Building responsible relationships in CTCs </li></ul></ul></ul></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul>
  6. 6. Locating Ourselves and Our Work    
  7. 7. Question 1: When you think of web 2.0 technology, who in your organization benefits and why? Image provided by: http://www.kellblog.com/
  8. 8. Key Stakeholders               Fundraising                            Media/Communications   
  9. 9. Key Stakeholders               Fundraising                            Media/Communications    BUT, What about our Students?
  10. 10. Students in the Tenderloin Technology Lab were asked: What resources are you interested in?
  11. 12. Question 2: What do you see as barriers to using technology?
  12. 13. Access and anxiety– No, Really.
  13. 14. &quot;There is, in fact, no teaching without learning.  One requires the other.&quot;  --Paulo Freire, Pedagogy of Freedom    
  14. 15. Drop-In Lab and Our “Regulars”  
  15. 16. Question 3: As people with technology experience that want to make a difference in the world how best can we share our skills in direct service? 
  16. 17. Volunteers supporting our clients
  17. 18. The CTC at Homeless Prenatal Program
  18. 19. What kind of opportunities are available to help in CTCs?
  19. 20. What kind of opportunities are available to help in CTCs?
  20. 21. Tutor Values and Open Labs Creating expectations of support and access beyond skill acquisition and job training.
  21. 22. Friending Community Technology <ul><li>Account for constituencies across language, ethnic and educational divides </li></ul><ul><li>Be mindful of where new computer users are coming from </li></ul><ul><li>Build responsible relationships in CTCs and work to cultivate those relationships </li></ul> 
  22. 23. Evaluation Code: 208 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 208 Text 208 to 69866 Visit nten.org/ntc-eval Enter Code 208 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!

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