If you use Box, Dropbox, OneDrive, or Google Drive, this presentation will show you why you should switch to the Oracle Document Cloud Service, and how to implement the migration.
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Intro
Brief history of the cloud
Overview of Oracle Document Cloud
Why should I use Oracle cloud?
How should I switch?
Tip & Tricks
Future of Oracle Document Cloud
Questions?
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Brief History Of The Cloud…
Most critical IT is consolidated
Every 5 years there’s a new innovation that central IT wont
manage
• Email, web, social media, now cloud-based collaboration
Drivers always the same: faster communication & collaboration
Latest trends become consolidated when they are critical
• Cloud rapidly becoming critical
4. Cloud Trends
Enterprise Content Management: $6 billion field, 8% growth
• Your current on-premises solution
Enterprise File Sync & Share: $400 million field, 20% growth
• Your current or future cloud solution
Same trends/issues we have always seen
• Users want rapid, easy collaboration with a good UI
• Enterprises concerned about security, and yet another content silo
New trends
• Bring-your-own-device crowd want easy use, little to no training
• Hybrid solutions critical to balance security and ease of use
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5. Real-World Cloud Use Cases
Hotel
• External collaboration on sensitive documents with outside legal council
• Benefits: Streamlined review process and improved coordination
Research Institute
• Collaboration with scientific community with multi-step review process
• Benefits: Improved community engagement and collaborative research
Transportation Company
• Publishing of time-sensitive spot prices with full audit trail and archiving
• Benefits: Improved partner communication and rapid information sharing
Pharmaceutical Manufacturer
• Sync & share for mobile employees of controlled documents and IP
• Benefits: Improved productivity and collaboration with mobile access
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6. Demands of the Mobile
Workforce
Content access
Easy sharing
Mobile & offline
Proliferation of Cloud Silos
Fragmented vendors
Lack of integration
Management complexity
Lack of Security and
Control
Consumer solutions
Loss of IP
Security and audit controls
Cloud File Sharing Challenges
7. ECM Strategy
Single source of truth
Content lifecycle headaches
Security and control
Cloud Strategy
Proliferation of vendors
Lack of integration
Management complexity
Application Strategy
Application integrations
Poor mobility support
Extending existing processes
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The Bigger Challenge
8. Hybrid ECM
Seamless integration with
on-premise
Single system of record
Security and compliance
Consolidated & Integrated
Cloud and on-premise
Applications extended
Process automation
Strategic Cloud Vendor
Leader in SaaS
Most complete PaaS
Unified infrastructure
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The Oracle Solution
9. Data Isolation and Security
Enterprise-grade data controls
Oracle Cloud Certifications
Flexible Administration
Streamlined User Management
Configurable Permissions
Detailed Reports and Dashboards
Best-in-Class Cloud
Infrastructure
Leading Cloud Service Provider
Most Complete Portfolio
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Enterprise-Class Cloud
10. Why not stay with current vendor?
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Niche vendor. Not enterprise-grade.
Niche vendor with uncertain future.
Limited integration with Oracle solutions
Not Open - No published APIs,
no integration capabilities.
Fragmented cloud strategy.
Overlapping offerings.
IBM SmartCloud
Connections
Overlaps with SharePoint in the cloud.
No integration with Oracle solutions
11. Why Oracle?
Strategic Cloud Vendor
• Broadest platform and application offering in the cloud
• Avoid content/application silos
• Enterprise grade data controls and security
• Don’t just think about documents! Think about all possible integrations!
Content-Enable Your Applications
• Embedding Document Cloud Service is incredibly simple
• DCS embedded in multiple Oracle cloud apps already
Unified (Hybrid) Approach to Content Management
• Cloud-based approach, and on-premise based approach
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13. Security: Safe Harbor Has Changed!!!
US can no longer be a safe harbor for EU data
• http://www.natlawreview.com/article/us-no-longer-safe-harbor-european-
data
An EMEA customer will need an EMEA data center
• So given Oracle allows you to pick an EMEA data center, that’s great!
No other document cloud provider can offer this service
• DropBox cant, Box cant, OneDrive scans your photos and messages!
• Google doesn’t even know where your data is located
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16. Cloud, On Premise, or Hybrid?
Hybrid approach is best of both worlds
• On premise solution for highly secure content, or highly customized apps
• Cloud for simple interaction with the outside world
The hybrid approach is superior to all cloud, or all on premise
• AT PRESENT!
• Oracle hopes within 10 years the cloud is superior to on premise
• By then, the “private cloud” will be the on-premise hybrid application
“Nearly half of large enterprises will have hybrid cloud
deployments by the end of 2017” -- Gartner
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17. Hybrid is Likely What you Want
Think of cloud like a collaboration application
• Use whatever tool you want to create content,
• Use the hybrid source of truth for storage and non-collab sharing
Critical business content needs a permanent home
• Could be cloud: documents for customers & vendors
• Could be on-prem: document for employees & partners
When migrating, must not forget findability!
• Folders structure, metadata, or naming convention for files
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18. How to switch?
Custom code
• Doc Cloud has a ReST API that is fairly easy to use
• Can be called from any web savvy programming language
• Java, C++, Python, even pure JavaScript
• Can make custom connector in about a week for admin use
• Much longer if you want a nifty UI!
Third party apps
• SkySync: integrations with most cloud and on premise solutions
• ECMG: integrations with most on premise, can make custom connector
Quick demo of SkySync
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20. Is Consolidation Even Needed?
If we can use SkySync, why bother consolidating at all?
Content silo issues
• Where is the “official” version of the document? Which cloud?
• Admin concern: need one sync job per cloud per user!
Advantages to Oracle Cloud architecture
• Better performance: lower latency if its all in one data center
• Avoid application and content silos
• Incredibly easy to embed Doc Cloud into other apps
Can still use other cloud offerings
• Use the free accounts for collaboration with clients
• Move to single source of truth when collab completed
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21. Tips & Tricks
Metadata
Security
Which content to put in the cloud?
Embedding the cloud
Gaining buy-in
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22. The Metadata “Tax”
Not many cloud providers offer custom metadata
• Customized schemas do not scale well in a multi-tenant system
Oracle will “soon” be offering custom metadata in the cloud!
• Implementation details hazy, but possibly using JSON blobs
• Initally only through the API, eventually through the UI
Synching from Oracle cloud to another cloud will lose this
metadata
Until metadata support, limited search ability
• Search based on file name/author/date, or browse based on folder
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23. Security Tips
Can create public links to documents, but do with caution!
• Name every link so you know who its for
• Set a reasonable expiration: 1 day? 1 week? 1 month?
Can share specific folders with specific users
• Cannot change the ‘owner’ of a folder unless you delete the user
• Nothing available through the API yet
Roles are much more limited currently
• Viewer, Downloader, Contributor, Manager
Analytics when a public doc is viewed
• Can name links to documents, let them expire
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Security: Data And Application Controls
Optional support for “public links” to content
• Does not require a login, can be forced to expire
Can also have an “application link” to open embedded interface
• Token to view item or folders, expires by default in 15 minutes
25. When Might the Cloud Be Inappropriate?
Health Data
• Personally identifiable health information
• Diagnoses, treatment, payment, insurance information
Financial Data
• Social Security numbers, credit card numbers,
• Passport numbers, bank accounts
Personnel Data
• Identifiable HR and information for staff
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26. Embedding The Cloud
Main home page
• https://foo.oraclecloud.com/documents/home
Embedded home page
• https://foo.oraclecloud.com/documents/embed/home
Embedded search of all content
• https://foo.oraclecloud.com/documents/embed/search/global/switching
Embedding a file/folder selector with JavaScript
• https://jsfiddle.net/2zokytgv/
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27. Gaining Buy-In
You cannot control your customers or partners
• They will choose what they choose
Is synching sufficient? No…
• Synching helps so your users don’t need a dozen paid account
• BUT, still need a single source of truth for critical documents
When should we restrict access?
• When critical information is stored in a silo, it should be moved
• When security is a concern
Same problem with personal/professional email servers
• Not 100% solvable, but manageable
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Future of Oracle Document Cloud
New release of product last week
• New items announced, skip this bit?
New roadmap announced this week
• Metadata support
• Process / workflow
• Social support for conversations about content
• Digital Asset management
• Team Workspaces
• Lists
• Cloud capture
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Oracle Sites Cloud Service
Web-based website builder tool
• Stores files in doc cloud service
Pure HTML5 and JavaScript
• Can create custom “application” links to embed other apps
• Can create custom “components” to build a website
• WYSIWYG, image, map, youtube video, etc.
Comes FREE with Docs Cloud!!!
• For lightly trafficked web sites… details coming soon
Available soon, in “November”
• Will likely see rapid dev cycles
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My Company: http://bezzotech.com
My Blog: http://bexhuff.com
My Self: bex@bezzotech.com
Questions?