Benu Aggarwal grew Milestone Internet Marketing from her living room to four global offices with 300 employees, learn the curves in the road that led her to become a hospitality digital marketing leader. Benu fought her way to the top in a male dominated industry- learn her professional tips for success and what she does not allow to stand in her way of being the best. Additionally, hear how she prioritizes the growing life and work demands that face entrepreneurs today. Learn directly from an entrepreneur the keys to be successful personally and professionally
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
The Journey of a Woman Entrepreneur: Innovation, Leadership, and Balance - AAHOA's Women's Conference 2015
1. THE JOURNEY OF A WOMAN
ENTREPRENEUR:
INNOVATION, LEADERSHIP & BALANCE
Benu Aggarwal
President and Founder
Milestone Internet Marketing
benu@milestoneinternet.com
2. Milestone Confidential
Curiosity and Ambition
NewYorkCity
TimesSquareSouth
Hotel Chains
Management
Companies
Independent
Hotels/Groups
Branded Hotels
Preferred Vendor
Preferred Vendor
Preferred Vendor
Live Life
to the
Fullest
4. Milestone Confidential
What is Milestone Today?
Digital Marketing Software and Services
Silicon Valley ~ Chicago ~ DC – India 240 employees ~ 1950 hotels ~ 175+ Awards
Unalytix Dashboard and Analytics
5. Milestone Confidential
Our Customers ~ Over 1,950 Hotels and Retail
Hotel Chains
Ownership Groups and
Management
Companies
Independent
Hotels/Groups
Retail
Milestone acquired Micros eCommerce (former TIG Global) from Oracle in Sep. 2015
9. Milestone Confidential
Journey In India – Trying to create my Identity
Your confidence – Making the best out of every opportunity
Park Hotel New Delhi
Sheraton New Delhi
11. Milestone Confidential
First Job – Not Taking No for An Answer
Selling Vacuum
Cleaners
Pizza Hut Coupons
Fixing my desk
First 4-7 days in US
Sales, Front Desk,
Revenue
Management
Revenue
Management
SV Hotels
Sales &
Marketing
2 years in US
12. Milestone Confidential
Know What You Want and Discover Your Passion
Milestone Office
Started at 4 a.m.
Office Alone
Long Day
Computer
classes
Picking up
my son
Sales calls
Meeting
clients
Accountin
g
Design
Building
House
14. Milestone Confidential
Have courage to follow your intuition and heart
Moved at home - when I had my second kid
Milestone Office
Lobby & Waiting
Area
Offices
Office Number 2 – 1999 – 2004
16. Milestone Confidential
Curiosity and Ambition - Ability to connect dots
• Taking red eye
• Speaking 50+ in one year (AHLA and AAHOA)
• Published books
• Managing kids
• Building house
Sima Patel
Tina Patel Bina Patel
Vijay Patel Alkesh Patel Chris Conley
Ray Patel Kirk
Tarun Patel
Dilip Patel
24. Milestone Confidential
Tips for Success
Your
Confidence –
Embracing
every
opportunity
Don’t take
no for an
answer
Challenge
your
comfort
zone
Have the
courage to
follow your
intuition and
heart
Know what
you want and
discover your
passion
Curiosity and
Ambition -
Ability to
connect the
dots
Taking
calculated
risk
34. Milestone Confidential
How Do You Lead Effectively?
Invest in
Training and
Development
Focus on
converting
every
challenge into
opportunity
Speak with
Confidence
Hire Quality
Talent and
Build Strong
Teams
Plan –
Weekly,
Monthly,
Quarterly,
Yearly
Create
Culture
Organization
Goals,
Mission &
Vision
40. Milestone Confidential
Change Your Priorities
• P14.jpg • Live your dreams - you
only live once, so live
life to the max
• Grass is greener on
the other side,
blossom flowers on
your side
• Learn from mistakes &
avoid traps
• Stay hungry, stay
foolish
Wanted to be a doctor, Did my MBA?
7 to 8 pictures – parents, wedding, childhood, school, Work, did not become doctor, Married Smart, My story – what did it take to build Milestone?
Marry Smart
Add Picture of Selling Vacum Cleaner, Pizza Hut Coupon – day 4 and 7th in USA, Fixing my Desk , Biltmore hotel did not hire – very heavy accent
From Desk Training, Writing for AAHOA
Sales Training
Revenue Management
SV hotels
Collaterals
Sales
Marketing
It was not part of my job but was needed to get job done..
Taking Computer Classes
My Son = Aditya Picture
Sales Calls, Accounting, Design,
Sima,
VijayDilip Chip
Tarun PATEL
Hema
Ray
Alkesh
Kirk Vimal Bina
Speaking's 100+ in one year (AHLA and AAHOA)
Taking Redeye – speaking, managing kids, pictures of sima, Dilip, Vimal, Tarun, Ray, Chip, Hema,
AHLA, AAHOA Speaking's, Sima, Dilip, Vimal, Best Western Book
Picture of kids
Some activities
Anil Joined Milestone
Fix current One
– Speaking's, Establish DNA, Organization Goals, Mission/Vision, Scale Services, Inspire others to lead- Idea, Innovation, Scale and Process, DNA
SMART Goals
Every single minute is important
Challenge status quo
Sharpen your self
Networking
Establish Role models
Your confidence – Do not take no for an answer
Sharpen your leadership skills
1000 + Speaking's
Search, Lodging, Inspirational
Always speak on different topic – Helped me learn and recognized as industry leader in search
Why direct answer resulted in to FAQ?
http://searchengineland.com/google-search-for-fun-facts-serves-up-random-qas-via-dynamic-answer-box-229604
http://searchengineland.com/optimizing-google-quick-answers-box-215037
High Performance Culture
Customer Satisfaction
Innovations
Financial Objectives
Personal Growth
Put Miletsone Employee Pictures – Add picture of Milestone employees – Selin and India and Here
Free your mind without putting constraints – Challenge, problems are created by us, opportunities are created by people who wants to do well
Today’s biggest unmet challenge of leadership is not learning more about what to do, it is learning how to make sure that what is known is done.”
Invest in Training and Development
Inspire others – Idea leads to Innovation, If successful, We Scale by creating process+ checklist, We follow-through to ensure proper execution
Multiplier
Today’s biggest unmet challenge of leadership is not learning more about what to do, it is learning how to make sure that what is known is done.”
Fat Women, Feeling low, feeling that they are not smart, Feeling guilty and feeling too comfortable with what you know..