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SALESmanago
Marketing Automation
About SALESmanago
• First in Poland and one of the first Marketing Automation system in Europe
• Chosen by over 2000 customers in B2B, B2C and eCommerce across 30 countries
• Customers include global corporations and small & medium companies
• 6th
most popular Marketing Automation tool in the world
• Company funded by Rafał Brzoska, CEO & Founder, InPost / Paczkomaty
How SALESmanago works
• SALESmanago identifies people and companies
visiting your website then monitors and analyzes
their online behavior.
• The system based on this data performs automatic
segmentation and automatic marketing actions in all
marketing channels:
o E-Mail Marketing & Newsletters (dynamic content emails and offers)
o Dynamic personalized website content (banners, text, contact forms)
o Mobile Channel (SMS, VMS, Mobile Apps)
o Remarketing (Google, Facebook, RTB)
o Call Center & Direct Sales
• Additionally, all the transactional data from your
CRM/ERP can be used in the automation processes.
SALESmanago Dashboard
Detailed information on what is happening on your website and in the
system all in one place
Real-Time website monitoring
Identify and monitor your website users. Monitor the interest of
anonymous users that are visiting the site.
Customer Behavioral Profiles
On the dashboard you can see all the identified contacts that visited your
website along with detailed overviews for each individual visit.
360°Customer View
See a complete profile for each contact from the database. Including
behavior data, segmentation tags, a history of their activity and any
transactional data from your CRM or ERP system.
Advanced contacts analytics
Lead Scoring shows
the hottest leads and
best sales
opportunities
These contact activity
analytics show the
best time and day to
send an email offer to
an individual client.
Automation rules configuration
It is possible to define any set of rules. If a customer triggers specific
events and meets specific conditions then it can activate actions in any
marketing channel. These is how you create tailored 1-to-1 marketing
in your campaigns.
Measurement and analytics(1)
Email Marketing analytics show you all the results for your email
campaigns down to the hour.
Measurement and analytics (2)
Detailed analytics of every automation rule and automatic process in
SALESmanago.
SALESmanago integrations
We have prepared hundreds of ready to use integrations for the most
popular e-Commerce platforms, CRM and ERP systems, and marketing
and sales tools.
You can integrate with more than
300 systems and applications
through Zapier platform:
• Twitter
• LinkedIn
• Gmail
• Zendesk
• Basecamp
• ZOHO
• GoToMeeting
… and much more
Why companies choose
Marketing Automation
software
To solve problems of the
marketing department
• Marketers and marketing departments
(according to IBM CMO Study 2012)
– 63% CMO expect that ROMI will be used for the evaluation of their activities
– 44% of Marketing Directors is ready for this
– 73% of Marketing Departments don’t know when should they turn leads into customers
– 61% of Marketers send every lead, even a weak lead to sales
– A lack of collaboration between the sales and marketing departments
• According to a survey done by Marketo, a
market leader in Marketing Automation, up to
80% of CEOs don’t trust marketing’s work.
Consumer Behavior is shifting
very rapidly
• The buyer controls up to 70% of the
buying process
Today’s buyer doesn’t need a direct contact with a company or it’s sales rep
to make a rational buying decision. Company’s sales and marketing
departments have no control over the decision making process of the
customer
• 80% of customers make an online
research before buying
Today’s Customer makes a lot of online Research before buying and gets
the information from multiple sources.
Why Marketing Automation
makes difference (1)
• Marketing captures leads and potential
customers at the earliest moment
Thanks to identification of contacts on your WWW website, a marketer
gets to know about buying preferences of the client, by knowing his
interest profile, a marketer can autonomously educate him along through
the sales funnel to the moment of purchase.
• A marketer is in possession of an
valuable knowledge about clients
In the Marketing Automation system a marketer starts to be in possession
of a very valuable knowledge about actual and potential clients, which can
be used for automation and can make the knowledge available to the sales
department directly or in the CRM system.
Why Marketing Automation
makes difference (2)
• Marketing and sales alignment
In the Marketing Automation system marketing and sales departments
work through a common database of actual and potential clients.
Marketing can be actively included not only to canvassing of customers,
but also to preparing clients to their buying decisions (Lead Nurturing).
• Marketing starts to build the company
value
In the Marketing Automation system a marketer creates automatic
sales and marketing processes (starting from notifications for sales reps,
ending with advanced sales programs) in which he accumulates his
knowledge that will stay in the company for a long time.
Case Studies, Results
About us, pricing and how we
work with our customers
About Benhauer
• Benhauer is the creator of the SALESmanago
system. The company was founded in 2011 and
currently employs over 70 people.
• Benhauer has received many awards and
nominations (Including: Polish Ministry of Economy
Award, Ernst & Young Entrepreneur of the Year,
GoGlobal)
• Combined, the management team and company
founders have over 15 years of experience in
marketing and information technology. Our CEO,
Grzegorz Błażewicz, has been a chairman of Interia.pl
on of the largest European internet portals . While the
CTO, Konrad Pawlus, was a development manager in
Sabre – one of the biggest IT companies in the world.
SALESmanago Pricing
The SaaS pricing model means the system is available to even the smallest
companies in any industry. There are no implementation costs.
The monthly fee includes unlimited
email sent, unlimited admin accounts
and full functionality. There is a one
month notice period.
Additional paid modules
in SaaS model – activated
on clients request
•Real-Time Monitoring – identification
and tracking contacts in real time
•SALESmanago Web Beacon –
advanced analysis of contacts behavior
within a website
•Call Center Integration Module
•Anonymous Visits Archive
•e-Commerce NextGen – Next Best
Offer mechanism and advanced
analytics tailored for e-shops
Dedicated
Implementation
Pricing
•One time license and installation fee
starting at 100K EUR
•Monthly fee based on installation size
(numer of contacts)
•Monthly fee based on SLA
•Complete implementation cost to be
individually negotiated with the client
Benefits of a dedicated
implementation:
Advanced modules are automatically
included:
•Real-Time Monitoring – identification and
tracking contacts in real time
•SALESmanago Web Beacon Technology
•Call Center Integration Module
•Anonymous Visits Archive
•eCommerce Next Gen
Modules available only in dedicated
implementation:
•Revenue Performance Management - automatic
segmentation of customers according to their
purchase activity
•Advanced Transactions Analytics – allows you
to group customers based on the kind of
transactions performed
It is also possible to apply higher security
standards and develop dedicated features
for a customer’s specific requirements
For bigger clients we recomend
implementation of SALESmanago on
dedicated servers in client’s DC or
Benhauer’s DC
Customer Support
Each client receives a support package to help them take advantage
of the SALESmanago system. This is included in license costs.
• Dedicated Marketing Automation
Specialist on SALESmanago side
Each company using SALESmanago is served by a dedicated specialist from
our team to help them implement their marketing automation strategy.
• Free Starter Kit
Each company gets a free configuration of the SALESmanago system. This
can include uploading databases, preparing a newsletter template, setting up
segmentation rules, creating alerts for the sales departments.
• Weekly Webinars and Training
Everyone can take part in our weekly online webinars. These webinars can
include demonstrations, training in the system and advice on marketing
automation strategies.
BENHAUER Sp. z o.o.
ul. Krowoderska 52
31-158 Cracow, Poland
info@salesmanago.com
www.salesmanago.com

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Complete SALESmanago Marketing Automation Product Profile - Case Studies, Results, Functipnalities, Examples of use

  • 2. About SALESmanago • First in Poland and one of the first Marketing Automation system in Europe • Chosen by over 2000 customers in B2B, B2C and eCommerce across 30 countries • Customers include global corporations and small & medium companies • 6th most popular Marketing Automation tool in the world • Company funded by Rafał Brzoska, CEO & Founder, InPost / Paczkomaty
  • 3. How SALESmanago works • SALESmanago identifies people and companies visiting your website then monitors and analyzes their online behavior. • The system based on this data performs automatic segmentation and automatic marketing actions in all marketing channels: o E-Mail Marketing & Newsletters (dynamic content emails and offers) o Dynamic personalized website content (banners, text, contact forms) o Mobile Channel (SMS, VMS, Mobile Apps) o Remarketing (Google, Facebook, RTB) o Call Center & Direct Sales • Additionally, all the transactional data from your CRM/ERP can be used in the automation processes.
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  • 8. SALESmanago Dashboard Detailed information on what is happening on your website and in the system all in one place
  • 9. Real-Time website monitoring Identify and monitor your website users. Monitor the interest of anonymous users that are visiting the site.
  • 10. Customer Behavioral Profiles On the dashboard you can see all the identified contacts that visited your website along with detailed overviews for each individual visit.
  • 11. 360°Customer View See a complete profile for each contact from the database. Including behavior data, segmentation tags, a history of their activity and any transactional data from your CRM or ERP system.
  • 12. Advanced contacts analytics Lead Scoring shows the hottest leads and best sales opportunities These contact activity analytics show the best time and day to send an email offer to an individual client.
  • 13. Automation rules configuration It is possible to define any set of rules. If a customer triggers specific events and meets specific conditions then it can activate actions in any marketing channel. These is how you create tailored 1-to-1 marketing in your campaigns.
  • 14. Measurement and analytics(1) Email Marketing analytics show you all the results for your email campaigns down to the hour.
  • 15. Measurement and analytics (2) Detailed analytics of every automation rule and automatic process in SALESmanago.
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  • 18. SALESmanago integrations We have prepared hundreds of ready to use integrations for the most popular e-Commerce platforms, CRM and ERP systems, and marketing and sales tools. You can integrate with more than 300 systems and applications through Zapier platform: • Twitter • LinkedIn • Gmail • Zendesk • Basecamp • ZOHO • GoToMeeting … and much more
  • 19. Why companies choose Marketing Automation software
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  • 22. To solve problems of the marketing department • Marketers and marketing departments (according to IBM CMO Study 2012) – 63% CMO expect that ROMI will be used for the evaluation of their activities – 44% of Marketing Directors is ready for this – 73% of Marketing Departments don’t know when should they turn leads into customers – 61% of Marketers send every lead, even a weak lead to sales – A lack of collaboration between the sales and marketing departments • According to a survey done by Marketo, a market leader in Marketing Automation, up to 80% of CEOs don’t trust marketing’s work.
  • 23. Consumer Behavior is shifting very rapidly • The buyer controls up to 70% of the buying process Today’s buyer doesn’t need a direct contact with a company or it’s sales rep to make a rational buying decision. Company’s sales and marketing departments have no control over the decision making process of the customer • 80% of customers make an online research before buying Today’s Customer makes a lot of online Research before buying and gets the information from multiple sources.
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  • 25. Why Marketing Automation makes difference (1) • Marketing captures leads and potential customers at the earliest moment Thanks to identification of contacts on your WWW website, a marketer gets to know about buying preferences of the client, by knowing his interest profile, a marketer can autonomously educate him along through the sales funnel to the moment of purchase. • A marketer is in possession of an valuable knowledge about clients In the Marketing Automation system a marketer starts to be in possession of a very valuable knowledge about actual and potential clients, which can be used for automation and can make the knowledge available to the sales department directly or in the CRM system.
  • 26. Why Marketing Automation makes difference (2) • Marketing and sales alignment In the Marketing Automation system marketing and sales departments work through a common database of actual and potential clients. Marketing can be actively included not only to canvassing of customers, but also to preparing clients to their buying decisions (Lead Nurturing). • Marketing starts to build the company value In the Marketing Automation system a marketer creates automatic sales and marketing processes (starting from notifications for sales reps, ending with advanced sales programs) in which he accumulates his knowledge that will stay in the company for a long time.
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  • 37. About us, pricing and how we work with our customers
  • 38. About Benhauer • Benhauer is the creator of the SALESmanago system. The company was founded in 2011 and currently employs over 70 people. • Benhauer has received many awards and nominations (Including: Polish Ministry of Economy Award, Ernst & Young Entrepreneur of the Year, GoGlobal) • Combined, the management team and company founders have over 15 years of experience in marketing and information technology. Our CEO, Grzegorz Błażewicz, has been a chairman of Interia.pl on of the largest European internet portals . While the CTO, Konrad Pawlus, was a development manager in Sabre – one of the biggest IT companies in the world.
  • 39. SALESmanago Pricing The SaaS pricing model means the system is available to even the smallest companies in any industry. There are no implementation costs. The monthly fee includes unlimited email sent, unlimited admin accounts and full functionality. There is a one month notice period. Additional paid modules in SaaS model – activated on clients request •Real-Time Monitoring – identification and tracking contacts in real time •SALESmanago Web Beacon – advanced analysis of contacts behavior within a website •Call Center Integration Module •Anonymous Visits Archive •e-Commerce NextGen – Next Best Offer mechanism and advanced analytics tailored for e-shops
  • 40. Dedicated Implementation Pricing •One time license and installation fee starting at 100K EUR •Monthly fee based on installation size (numer of contacts) •Monthly fee based on SLA •Complete implementation cost to be individually negotiated with the client Benefits of a dedicated implementation: Advanced modules are automatically included: •Real-Time Monitoring – identification and tracking contacts in real time •SALESmanago Web Beacon Technology •Call Center Integration Module •Anonymous Visits Archive •eCommerce Next Gen Modules available only in dedicated implementation: •Revenue Performance Management - automatic segmentation of customers according to their purchase activity •Advanced Transactions Analytics – allows you to group customers based on the kind of transactions performed It is also possible to apply higher security standards and develop dedicated features for a customer’s specific requirements For bigger clients we recomend implementation of SALESmanago on dedicated servers in client’s DC or Benhauer’s DC
  • 41. Customer Support Each client receives a support package to help them take advantage of the SALESmanago system. This is included in license costs. • Dedicated Marketing Automation Specialist on SALESmanago side Each company using SALESmanago is served by a dedicated specialist from our team to help them implement their marketing automation strategy. • Free Starter Kit Each company gets a free configuration of the SALESmanago system. This can include uploading databases, preparing a newsletter template, setting up segmentation rules, creating alerts for the sales departments. • Weekly Webinars and Training Everyone can take part in our weekly online webinars. These webinars can include demonstrations, training in the system and advice on marketing automation strategies.
  • 42. BENHAUER Sp. z o.o. ul. Krowoderska 52 31-158 Cracow, Poland info@salesmanago.com www.salesmanago.com