1.
Bader Kamal, Al­Foqara​
Mobile number:+​962780652678
whatsApp number: +​971508940300
Email:​ ​bad0b0d@gmail.com
Job Objective
A position that will fully utilize my knowledge, skills and talents in areas related to my field of interest,
provide growth for personal development and contribution to the company’s progress.
With a vision for development and potential for personal and professional growth please accept this C.V,
as a profile of a highly motivated employee; who maintains a high standard of performance and business
ethics.
Summary of Qualifications
● Currently working as a ​Senior Sales Officer​ in National Bank of Abu Dhabi.
Key Skills
● Communication​ ­ Deals with internal and external customers at all levels via telephone and email,
to ensure successful communication via actively listening and probing questions.
● Team Player​ ­ Enjoys sharing knowledge and encouraging development of others to achieve
specific team goals. Able to create a positive working environment.
● Planning and organizing​ ­ Refined planning and organizational skills that balance work,
team support and ad­hoc responsibilities in a timely and professional manner.
● Systems knowledge​ ­ Comfortable using a variety of computer programs and applications
​including MS Office Suite.
● Hardworking and energetic, flexible, adapt easily to change of environment and work schedule.
● Maintain critical thinking skills essential to providing competent and dignified customer care.
● Personable with a positive attitude, interface well with customers and colleagues.

2. Working Experiences
National Bank of Abu Dhabi
( ​March­ 2013­Till present )
Senior sales officer – auto loan
Sales Representative Job Duties:
Sales Executive duties and responsibilities:
● Considerable amount of experience in banking and lending arena with a in-depth
knowledge of residential mortgage lending.
● Proficiency in writing different type of reports.
● Excellent communication skills.
● Adept in managing multiple tasks with superb organizational abilities.
● Proven negotiation and presentation skills.
● Dexterous in handling relevant software applications.
● Ability to build rapport with customers with different backgrounds.
● Complete knowledge on pricing and the underwriting
● Services existing accounts, obtains orders, and establishes new accounts by planning
and organizing daily work schedule to call on existing or potential sales outlets and
other trade factors.
● Adjusts content of sales presentations by studying the type of sales outlet or trade
factor.
● Focuses sales efforts by studying existing and potential volume of dealers.
● Submits orders by referring to price lists and product literature.
● Keeps management informed by submitting activity and results reports, such as daily
call reports, weekly work plans, and monthly and annual territory analyses.
● Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, merchandising techniques, etc.
● Recommends changes in products, service, and policy by evaluating results and
competitive developments.
● Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
● Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; participating in
professional societies.
● Provides historical records by maintaining records on area and customer sales.
● Contributes to team effort by accomplishing related results as needed.

3. Skills/Qualifications​:
​Customer Service, Meeting Sales Goals, Closing Skills, Territory Management,
Prospecting Skills, Negotiation, Self­Confidence, Product Knowledge, Presentation
Skills, Client Relationships, Motivation for Sales.
Ticketing Agent​ ​(March 2011 – December 2011) in Hijazi Agency .
1. Sells tickets for transportation agencies, such as airlines, bus companies, plans
route and computers Ticket cost, using schedules, rate books, and computer
terminals.
2. Ensures that cabins, seats, or space is available.
3. Answers inquiries regarding airplane, bus, schedules and accommodations.
4. May check baggage and direct direct passenger to designated concourse, pier, or
track for loading.
5. May make public address announcement of arrivals and departures.
6. May sell travel insurance.
Front Office Receptionist
Al Qudus Agent ​(June 2012 – Sep 2012)
Job Description
● Grant access to building by appropriate implementation of Visitor Policy.
● Answer incoming telephone calls, assist callers, take messages, provide information, and make
community referrals and direct calls to staff members.
● Maintain a safe environment by monitoring security system and emergency pull cord system, using
good judgment in contacting appropriate personnel as needed.
● Provide accurate information regarding application procedures, waiting lists, vacancies and
qualifications to both callers and walk­in clients.
● Provide assistance to residents requesting work orders or other forms as needed.
● Provide timely referral to the staff for appointments or other assistance.
● Update and maintain client information and program tracking.
● Accurately document all activities. Notify appropriate supervisor and/or manager of any critical
incidents or emergencies.
● Route incoming paperwork to appropriate staff members.
● Assist other departments with miscellaneous items.
● Provide monthly reports.
● Participate in agency activities and committees as needed or desired.
Worked as a senior Sales Officer
Aseel Travel & Tourism (KSA)
● Senior Sales Officer duties and responsibilities:
● Arranging flights, insurance and accommodation.
● Using booking system to secure holidays.
● Collecting and processing payments.
● Advising clients on Travel arrangements.
● Sending out tickets to clients.
● Keeping clients up to date with any changes.
● Dealing with complaints refunds.

4.
Personal​ Data
Birthplace: Irbid, Jordan
Birthday: Feb 06, 1989
Age: 25 yrs. old
Religion: Muslim
Citizenship: Jordanian
Civil Status: Single
Height: ​5' 6
Educational Background
College: Bachelor of B.A Major in Hotel and Tourism Management
Irbid National University
Irbid, Jordan
Associate in General Certificate of Secondary (2007)
Irbid National University
Irbid, Jordan