1. NordicVPS.com - View Ticket https://nordicvps.com/portal/viewticket.php?tid=800724&c=T9wwYqnO
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Department Date Subject Status Urgency
Sales 17-04-2011 16:47 Re: Termination of VPS in San Jose Customer-Reply High
Asim Zeeshan
17-04-2011 16:47
Client
I got this email telling me my VPS is about to be terminated. So if San Jose is not available, can't you move me
to another node with the same specs?
-------------------------
Dear Asim Zeeshan
Please make sure you have backups of your data as the XEN Node server in San Jose with SVTIX has scheduled
for shutdown/termination at 5 PM PDT on April 30, 2011
If you get any invoices for your VPS in San Jose, please open a ticket and we will cancel -- since we provided
different custom packages we are not able to cancel all invoices automatically.
Thanks for using NordicVPS.com
Please feel free to submit your comments and feedback in a ticket.
Note, please open a ticket to arrange a refund if you have paid semi-annually / annually. We will do partial
refund for all orders.
Best regards
NordicVPS.com Team
----------------------------
IP Address: 110.36.126.248
Sean Cameron
18-04-2011 00:34
Staff
Hello Asim
We are currently shutting down our XEN VPS services in US so we have no alternate XEN locations in US
The termination of the servers in San Jose was announced few weeks ago already.
Best regards
Sean How would you rate this reply? Poor Excellent
Asim Zeeshan
18-04-2011 07:04
Client
What are my non-US alternatives?
Sean Cameron
18-04-2011 12:42
Staff
Hello
Currently Germany only.
Best regards
Sean How would you rate this reply? Poor Excellent
Asim Zeeshan
18-04-2011 12:47
Client
So is germany good? the same as San Jose? (CPU/Bandwidth/Network wise?)
if so please move me there
1 of 2 4/25/2011 12:54 PM

2. NordicVPS.com - View Ticket https://nordicvps.com/portal/viewticket.php?tid=800724&c=T9wwYqnO
Asim Zeeshan
19-04-2011 13:45
Client
Still waiting
So is germany good? the same as San Jose? (CPU/Bandwidth/Network wise?)
if so please move me there
Asim Zeeshan
20-04-2011 09:08
Client
Will someone please reply to me?
Asim Zeeshan
22-04-2011 10:33
Client
So sorry to see NordicVPS go down the drain hole. I received this message yesterday by NordicVPS on
LowEndBox (http://www.lowendbox.com/blog/nordicvps-495-xen-germany/)
"We will solve it for you soon as possible.
There is some manual work involved, since there are not automated tools to do the job,
so it has been put on hold."
BUT STILL NO ONE HAS NEITHER REPLIED TO ME OR GAVE ME ALTERNATES TO THE US VPS. PLEASE GET BACK
TO ME WHEN YOU HAVE TIME
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Name Asim Zeeshan
Email Address asim@xxxxxxxxx.xxx
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2 of 2 4/25/2011 12:54 PM