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Reaching university students via partnerships with non academic departments - final

Partnerships with non-academic departments can be instrumental in reaching college students who do not seek library assistance but need it. Find out how.

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Reaching university students via partnerships with non academic departments - final

  1. 1. REACHING UNIVERSITY STUDENTS VIA PARTNERSHIPS WITH NON-ACADEMIC DEPARTMENTS Joan M. Serpico Instruction and Outreach Librarian Rider University Lawrenceville, NJ
  2. 2. RIDER UNIVERSITY – MOORE LIBRARY • Enrollment - 4128 students • Private, 4 year liberal arts institution • Hired Sept 2015 to do outreach
  3. 3. ACADEMIC LIBRARY GOAL – THE HEART OF THE CAMPUS Patrons need to: • Know what we do and offer • Feel connected • See the library as integral
  4. 4. WHAT DOES THAT SUCCESS LOOK LIKE? • Increased use of library resources • Increased number of students served
  5. 5. ACADEMIC LIBRARY GOAL – STUDENT ACADEMIC SUCCESS How do we do that? • Instruction • Collections, Displays • Updated comfy space • Liaisons with academic depts. • Events and Programs
  6. 6. IT MATTERS – HIGHER STUDENT RETENTION & GPAS • Students who used academic library services and resources at least once during the academic year had higher GPA and retention on average than their peers who did not use library services. (Soria, 2014) • The findings show retained students log-in to authenticated resources and borrow from the library at higher rates than withdrawn students. (Haddrow, 2013) • Analysis of the data suggests first-time, first-year undergraduate students who use the library have a higher GPA for their first semester and higher retention from fall to spring than non- library users. (Soria, 2013) • Results of the statistical analyses indicate that library use is associated with retention, and, importantly, that library use in the early weeks of a student's first semester is associated with retention. (Haddrow, 2010)
  7. 7. PARTNERSHIPS TO ACHIEVE GOALS Idea: Partner with non-academic departments (student services offices) to achieve goals.
  8. 8. WHAT NON-ACADEMIC DEPTS? • Student Success Center (Tutoring Center or Writing Lab) • Career Services • Counseling Services • Student Affairs • Athletic Depts • Financial Aid • Who else?
  9. 9. WHY PARTNER WITH NON-ACADEMIC DEPTS? • Students are going there • Cross promotional opportunities
  10. 10. CENGAGE LEARNING SPRING 2015 ENGAGEMENT INSIGHTS SURVEY Data for this infographic was gathered from nearly 3,000 students and nearly 700 instructors as part of the “Spring 2015 Student Engagement Insights” survey.
  11. 11. WHY MIGHT STUDENTS BE GOING TO NON-ACADEMIC DEPTS BUT NOT THE LIBRARY? Students • Understand their function on campus • May be required to go • Are not afraid of going
  14. 14. GETTING STARTED: • Ask to meet • Learn about their goals • Brainstorm about ways to work together • Send articles
  15. 15. WORST CASE SCENARIO • They don’t return your call or email. • They say they are too busy. • “That pushy librarian is always trying to help me/meet with me.”
  16. 16. WHEN YOU MEET, ASK ABOUT THEIR DEPARTMENT • What do they do & How’s it going? • Dept Goals? Personal Goals? • Challenges? • What keeps him/her up at night? • Successes? • How do students find you? • Do you have more students than you can handle or are you looking for more? • Note - Leading questions are OK. • Like a sales call.
  17. 17. PARTNERSHIPS: STUDENT SUCCESS CENTER/TUTORING CENTER/WRITING CENTER • Rider University – Moore Library and Student Success Center • Tutor Training Session • Cross promotion • Write Now! event planned for Dec. • Utah State University – Merrill-Cazier Library and Univ Writing Center • Write Now! event • Librarians and writing tutors provide help for large online English literature course • Librarian and writing tutor co-teach lesson to link library resources and writing skills
  18. 18. PARTNERSHIPS: STUDENT SUCCESS CENTER/TUTORING CENTER/WRITING CENTER (CONT) • Vanderbilt University – Library and Writing Center • New Hampshire at Manchester • Writing tutors trained to coach students in library research skills • University of New Mexico Library partnered with Center for Academic Program Support • Develop library instruction tutors • Grand Valley State University • Peer-learning service • New York University-Abu Dhabi – NYUAD Library and Writing Center • Long Night Against Procrastination (Originated at European University Viadrina in Frankfurt/Oder Germany)
  19. 19. PARTNERSHIPS: CAREER SERVICES • Rider University • LibGuide for interview prep & partnered with Career Counselors on Job Searching workshop • U of Illinois at Urbana-Champaign – Business Career Services Office (BCSO) and the Business and Economics Library (BEL) • Career Research Sessions & individual consulting sessions • U of Buffalo Career Services Office and U of Buffalo Libraries • Instruction, website dev & col dev • Librarian reference hours in the career services office • Collaborative collection development • Library instruction in Career Planning course taught by counselors
  20. 20. PARTNERSHIPS: CAREER SERVICES (CONT) • U of Pittsburgh Business Library and MBA Career Services at Katz Graduate School of Business • Co-taught Research skills instruction via interview prep context • DePaul University Library and Career Development Center (1996) • Collection development and programming • Job search instruction at Career Center increased attendance
  21. 21. PARTNERSHIPS: COUNSELING SERVICES • Rider – Moore Library and Counseling Services • Therapy dog sessions for exam week & de-stress events in the library
  22. 22. PARTNERSHIPS: ATHLETICS • Rider – Moore Library and Women’s Basketball Team • Members of Women’s Basketball Team posed for study bike promotion • Hofstra University – Axinn Library and Univ Department of Inter-Collegiate Athletics and the Center for Academic Advisement • Library services to athletes via librarian presence (reference access point) and IL course for athletes
  23. 23. PARTNERSHIPS: RESIDENCE HALLS • University of Oklahoma Libraries • Faculty-in-Residence – Research Rescue, banned book discussion, library tour
  24. 24. PARTNERSHIPS: STUDENT AFFAIRS • Rider University – library embedded in new student orientation • Blurb in New Student Orientation brochure • Flyer with library hours and services • Awareness Fairs
  25. 25. PARTNERSHIPS: UNIV COMMUNICATIONS & MARKETING • Rider University – to get your word out • Slides on TV monitors • Articles in campus or faculty news • Email blasts to students, faculty and staff
  26. 26. PARTNERSHIPS: STILL WORKING ON IT Rider University – • Financial Aid - wanted to partner during Money Smart Week • Transportation Dept – want to establish a stop for public library
  27. 27. KNOW DEPT GOALS & WHAT LIBRARY CAN OFFER • Want higher grades? Student Success Center/Writing Center/Tutoring Center • Include statistic about higher grades correlating with greater library use. • Want a job? Career Services • Provide interview prep resources • Feeling sad or anxious or overwhelmed? Counseling Services • Need some leisure reading or quiet space
  28. 28. REMEMBER WHAT YOU HAVE TO OFFER ANY DEPARTMENT: • Collection – books, electronic resources, dvds • Instruction or training • Apts – 1 on 1 help • Space – rooms, instruction rooms, quiet, meeting space, presentation space • What else?
  29. 29. CAUTIONS: BOUNDARIES • Tutoring Center do tutoring in your study rooms? • Hanging posters for other dept events? • Know your process for purchase requests – databases, books, DVDs, etc. • Room reservation policy?
  30. 30. PARTNERSHIPS ARE A WIN-WIN Share your good ideas! Joan M. Serpico Rider University
  31. 31. References Caniano, W. T. (2015). Library outreach to university athletic departments and student-athletes. Journal of Library Innovation, 6(2), 89–95. Carpan, C. (2011). The importance of library liaison programs. College & Undergraduate Libraries, 18(1), 104–110. Cochran, D., & Horrocks, S. (2016). Our powers combined. College & Research Libraries News, 77(1), 31–37. Datig, I., & Herkner, L. (2014). Get ready for a long night. College & Research Libraries News, 75(3), 128–131. DeHart, B. (1996). Job search strategies: Library instruction collaborates with university career services. Reference Librarian, (55), 73. Haddow, G. (2013). Academic library use and student retention: A quantitative analysis. Library and Information Science Research, 35, 127–136.
  32. 32. Haddow, G., & Joseph, J. (2010). Loans, Logins, and Lasting the Course: Academic Library Use and Student Retention. Australian Academic & Research Libraries, 41(4), 233–244. Hollister, C. (2005). Bringing information literacy to career services. Reference Services Review, 33(1), 104. Joranson, K., & Wider, E. (2009). Librarians on the case: Helping students prepare for job interviews in an uncertain economy. College & Research Libraries News, 70(7), 404–407. Meyers-Martin, C., & Borchard, L. (2015). The finals stretch: exams week library outreach surveyed. Reference Services Review, 43(4), 510. O’Kelly, M. A., Garrison, J., Merry, B., & Torreano, J. (2015). Building a Peer-Learning Service for Students in an Academic Library. Portal: Libraries & the Academy, 15(1), 163. Perrone, C. (2013). Therapy dogs help Aggies pet away finals stress (Article). Eagle, The (Bryan, TX). Retrieved from finals-stress/article_30b525f2-a0ff-5a91-81ce-82d007117ca9.html
  33. 33. Song, Y.-S. (2005). Collaboration with the business career services office: A case study at the University of Illinois at Urbana-Champaign. Research Strategies, 20, 311–321. Soria, K. M., Fransen, J., & Nackerud, S. (2013). Library Use and Undergraduate Student Outcomes: New Evidence for Students’ Retention and Academic Success. Portal: Libraries and the Academy, (2), 147. Soria, K. M., Fransen, J., & Nackerud, S. (2014). Stacks, Serials, Search Engines, and Students’ Success: First-Year Undergraduate Students' Library Use, Academic Achievement, and Retention. The Journal of Academic Librarianship, 40, 84–91. Strothmann, M., & Antell, K. (2010). The live-In librarian: Developing library outreach to university residence halls. Reference & User Services Quarterly, (1), 48.