SlideShare a Scribd company logo
1 of 8
Download to read offline
J Neurosurg 120:756–763, 2014
756 J Neurosurg / Volume 120 / March 2014
©AANS, 2014
I
t has been a century since Codman’s innovation of
the “End Result Idea and System.” As recounted by
Iezzoni,16,17
in Codman’s own words, it is “merely the
common sense notion that every hospital should follow
every patient it treats, long enough to determine whether
or not the treatment has been successful, and then to in-
quire ‘if not, why not?’ with a view to prevent a similar
failure in the future.” Codman was one of the first physi-
cians to advocate what we now call “outcome measures.”
The current emphasis by the Joint Commission on indica-
tors of hospital performance is a continuance of the prin-
ciples that the initial band of reformers, led by Codman,
persistently advanced as a basis for the “standardization
of hospitals.”12,18–20
Outcome measures have become an increasingly im-
portant factor for the current practice of physicians. With
the signing of the Patient Protection and Affordable Care
Act (PPACA) of 2010, the US health system increased the
level of accountability of health care professionals for both
the quality and efficiency of the care they provide.27
As the
disparities in quality of care are becoming more apparent
between providers, payers are increasing efforts to reduce
these inequalities.21–23
The PPACA adds to these efforts by
authorizing numerous value-based payment and delivery
Impact of improved documentation on an academic
neurosurgical practice
Clinical article
Omar ZalatimO, m.D., mOksha ranasinghe, m.D., rObert e. harbaugh, m.D.,
anD mark iantOsca, m.D.
Department of Neurosurgery, Penn State Hershey Medical Center, Hershey, Pennsylvania
Object. Accuracy in documenting clinical care is becoming increasingly important; it can greatly affect the suc-
cess of a neurosurgery department. As patient outcomes are being more rigorously monitored, inaccurate documenta-
tion of patient variables may present a distorted picture of the severity of illness (SOI) of the patients and adversely
affect observed versus expected mortality ratios and hospital reimbursement. Just as accuracy of coding is important
for generating professional revenue, accuracy of documentation is important for generating technical revenue. The
aim of this study was to evaluate the impact of an educational intervention on the documentation of patient comor-
bidities as well as its impact on quality metrics and hospital margin per case.
Methods. All patients who were discharged from the Department of Neurosurgery of the Penn State Milton S.
Hershey Medical Center between November 2009 and June 2012 were evaluated. An educational intervention to
improve documentation was implemented and evaluated, and the next 16 months, starting in March 2011, were used
for comparison with the previous 16 months in regard to All Patient Refined Diagnosis-Related Group (APR-DRG)
weight, SOI, risk of mortality (ROM), case mix index (CMI), and margin per discharge.
Results. The APR-DRG weight was corrected from 2.123 ± 0.140 to 2.514 ± 0.224; the SOI was corrected from
1.8638 ± 0.0855 to 2.154 ± 0.130; the ROM was corrected from 1.5106 ± 0.0884 to 1.801 ± 0.117; and the CMI was
corrected from 2.429 ± 0.153 to 2.825 ± 0.232, and as a result the average margin per discharge improved by 42.2%.
The mean values are expressed ± SD throughout.
Conclusions. A simple educational intervention can have a significant impact on documentation accuracy, qual-
ity metrics, and revenue generation in an academic neurosurgery department.
(http://thejns.org/doi/abs/10.3171/2013.11.JNS13852)
key WOrDs • documentation • neurosurgery practice • outcome •
quality of care
Abbreviations used in this paper: APR-DRG = All Patient Re-
fined Diagnosis-Related Group; CC = complications or comorbid-
ities; CMI = case mix index; CMS = Center for Medicare and
Medicaid Services; HIS = Health Information Systems; ICD-9-CM
= International Classification of Diseases, Ninth Revision, Clinical
Modification; I-MR = individuals and moving range; LOS = length
of stay; MCC = major complications and comorbidities; MS-DRG =
Medicare Severity DRG; PPACA = Patient Protection and Afford-
able Care Act; ROM = risk of mortality; SOI = severity of illness.
This article contains some figures that are displayed in color
online but in black-and-white in the print edition.
J Neurosurg / Volume 120 / March 2014
Accurate documentation of severity of cases
757
reforms that will fundamentally change the way in which
medical care is delivered, evaluated, and paid for.24
The Center for Medicare and Medicaid Services
(CMS), the largest public payer, mandates the reporting
of 2 sets of the SCIP (Surgical Care Improvement Project)
measures covering infection and venous thromboembo-
lism. This is part of the initiative to advance transparency
within the Medicare program. Hospitals are required to
submit quarterly data, which are posted on the Hospi-
tal Compare website (http://www.hospitalcompare.hhs.
gov/), to receive annual Medicare payment updates.25
The
CMS has been publicly reporting facility-level care and
performance rates for heart attack, heart failure, pneumo-
nia, surgery, and patient satisfaction scores on its Hospi-
tal Compare website. The CMS is also in the process of
developing a Physician Compare website. The goal is to
monitor physician performance data—including quality,
efficiency, and patient experience data—and to make it
available to the public through the initiative of the PQRS
(Physician Quality Reporting System).26
In addition to these efforts, medical professional so-
cieties are moving toward investing resources in the de-
velopment of data collection and quality recognition
programs that more accurately reflect the care provided
by their members, such as the N2
QOD (National Neuro-
surgery Quality and Outcomes Database) for neurosur-
geons.24
One concern is that the source of these outcome
measures is the clinical documentation for coding that is
completed for each patient. Unfortunately, clinical docu-
mentation is susceptible to errors, which has been dem-
onstrated in studies comparing departments within and
between hospitals, showing great variation.2,3
The evolution of documentation and coding has been
driven by its use for billing. Furthermore, as practitioners
in a surgical field, neurosurgeons focus more on surgi-
cal procedure codes for reimbursement, often neglecting
the documentation of comorbidities. Another issue is that
surgeons often overlook documentation of comorbidities
because they see it as part of the principal diagnosis. For
example, they may not document coagulopathy in a pa-
tient admitted for a subdural hematoma who is using an
anticoagulant and who has an elevated prothrombin time/
international normalized ratio.
With the increase in demand for greater accountabil-
ity and quality management in health care institutions, ju-
risdictions have released public report cards that compare
outcomes across hospitals or practice groups. For exam-
ple, the California OSHPD (Office of Statewide Health
Planning and Development) publishes annual reports on
risk-adjusted hospital outcomes for medical, surgical, and
obstetric patients. The outcome indicators report on post-
operative complications and postoperative length of stay
(LOS) for cervical and lumbar discectomy.4
The report
cards are created with the use of administrative data col-
lected for administrative, financial, or managerial pur-
poses.5
Risk adjustment is used to ensure that hospitals
treating sicker patients are not unfairly penalized.6
As reimbursement is becoming increasingly tied to
quality, more neurosurgeons are becoming hospital em-
ployees, and hospitals are operating on narrower margins,
a better understanding of documentation is increasingly
important for both a truer reflection of the quality of care
and of the financial success of physicians and their insti-
tutions. A thorough understanding of the documentation
and coding system with careful attention to comorbidities
is essential for the proper coding of cases to determine
appropriate reimbursement for services rendered. Proper
documentation of the complexity of the cases is also im-
portant for benchmarking quality measures, which shows
how well a hospital compares with others providing “sim-
ilar” care and also for service-line reporting, which re-
ports how well a department uses its resources to deliver
care to patients.1
Several studies have demonstrated that comorbidi-
ties and risk factors are undercoded in administrative data
compared with patients’ medical records.7–11
Underreport-
ing of comorbidities through documentation make the pa-
tients appear less complex than they are. This would result
in some hospitals being classified as having inappropri-
ately high mortality rates due to insufficient allowance for
prevalence of comorbidities.5
A reason for this problem of physician inaccuracies
with documentation is that only a few physicians have any
formal training in proper documentation. Professional
coders, who have studied coding and received certifica-
tion, work in advisory roles to medical providers. There is
also a belief among physicians that evaluation and man-
agement of coding guidelines are clinically irrelevant and
overly complex,13,14
leading to a poor understanding.
In evaluating the appropriate reimbursement for dis-
ease processes, the inclusion of comorbidities affects the
reimbursement level because more complex cases require
more resources for care. These comorbidities significant-
ly affect the reimbursement for a diagnosis-related group
(DRG). Therefore, inaccurate coding has a great impact
on the reimbursement for services rendered. In an effort
to improve documentation accuracy, the coding office
was asked to aid us in developing a training program to
improve the accuracy of documentation and coding in the
department. The aim of our study was to evaluate the im-
pact of this intervention on the documentation of patient
comorbidities and its effect on the All Patient Refined
DRG (APR-DRG), risk of mortality (ROM), severity of
illness (SOI), case mix index (CMI), and, as a result, the
margin per case.
Methods
Definition of Terms Used
Medicare Severity DRGs (MS-DRGs) are deter-
mined from the ICD-9 (International Classification of
Diseases, Ninth Revision) code assignments, as selected
by the Health Information Services coding staff, follow-
ing review of chart documentation. The coding staff is
formally trained in ICD-9 diagnosis/procedure coding
guidelines and the application of those guidelines. Health
Information Services coders are certified through AHIMA
(American Health Information Management Association)
as CCSs (Certified Coding Specialists). The ICD-9 codes
are entered into coding software that then uses algorithms
to assign the appropriate MS-DRG. The MS-DRGs are as-
O. Zalatimo et al.
758 J Neurosurg / Volume 120 / March 2014
signed using several criteria including principal diagnosis,
other diagnoses, presence or absence of major complica-
tions and comorbidities (MCC) and/or presence or absence
of complications or comorbidities (CC), procedure codes
(ICD-9—inpatients are not assigned CPT [Current Pro-
cedural Terminology] codes), sex of the patient, discharge
status, and birth weight for neonates.
The data are gathered using documentation that
is used for ICD-9 code assignment. These include the
emergency department summary, admission history and
physical, all progress notes, consults, discharge summary,
physician orders, and operative report. Coders are not au-
thorized to interpret any findings, lab values, or termi-
nology other than what is explicitly documented in the
chart. For example, if the chart contained the terms “mass
effect with midline shift” (which cannot be coded as a
comorbidity), the coders are not authorized to reinterpret
those terms as brain compression (which can be coded
as a comorbidity). The coders are authorized, however,
to query the physician for coding clarification on items
in the chart, such as notes, pathology reports, laboratory
results, radiographic studies, and nursing notes.
The APR-DRG expands the basic DRG structure by
adding patient differences. Several data elements are used
to determine the APR-DRGs; these elements are pro-
duced with the aid of an algorithm that has been devel-
oped with the assistance of clinicians by the 3M Health
Information Systems (HIS) and the NACHRI (National
Association of Children’s Hospitals and Related Institu-
tions).15
The APR-DRG determination software requires
input of several data elements that include principal diag-
nosis coded in ICD-9-CM, secondary diagnoses coded
in ICD-9-CM, procedures coded in ICD-9-CM, age, sex,
and discharge disposition. These data elements are com-
bined on a patient-specific basis to determine the patient’s
SOI and ROM. The 4 subclasses (Levels I–IV) of both
SOI and ROM are highly correlated for many conditions,
but they often differ because they relate to distinct pa-
tient attributes. The APR-DRG in conjunction with SOI
subclass has a higher utility in evaluating resource use,
whereas the APR-DRG in conjunction with the ROM has
higher utility for evaluating patient mortality.15
The APR-DRG system was developed as an all-payer
alternative to MS-DRGs. This system shifted the focus
from facility characteristics to patient characteristics and
provides a better predictive model for resource use and
outcomes. The MS-DRGs used for neurosurgery have
varying relative weight and reimbursement depending
on the inclusion of CC and MCC, which are reflected in
the documented SOI and ROM. For example, failure to
code MCC for craniotomy and endovascular intracranial
procedures reduces reimbursement from $36,475.75 with
MCC to $16,336.56 without CC/MCC. Most patients re-
ceiving craniotomy and/or endovascular treatment have
comorbidities that go undocumented or get improperly
documented, requiring a higher level of care and risk,
which is not reflected in the MS-DRG. Documentation
must include specific terminology for disease processes
for proper coding because coders are not allowed to infer
coding without the exact terminology.
The CMI is a measure of the relative cost or resources
needed to treat the mix of patients in each licensed hos-
pital during the calendar year. To calculate the CMI, MS-
DRGs and their associated weights, which are assigned to
each MS-DRG by the CMS, are used. Each MS-DRG has
a numeric weight reflecting the national “average hospi-
tal resource consumption” by a patient in that MS-DRG,
relative to that of all patients.
Documentation Intervention
Starting in March 2011, the Neurosurgery Department
at Penn State Hershey College of Medicine worked with
the HIS coding department to educate our providers (fac-
ulty, residents, and advance practice clinicians) on proper
terms and techniques for accurate documentation. Two
45-minute presentations on the common pitfalls of docu-
mentation were given at our monthly departmental meet-
ings (required attendance for all providers) in the first 2
months. These presentations covered the importance of
accurate documentation, common documentation errors,
terminology to aid in documentation, and easy access hot-
lines for any questions regarding documentation. Also at
these sessions, pocket cards for the most commonly used
and misused terms (Table 1) were distributed for reference
to all providers (attending physicians, residents, physician
assistants, and nurse practitioners). From the start of the
intervention in March of 2011, members from the coding
department joined neurosurgery inpatient rounds once
every 2 weeks with each provider. On rounds, the coding
department members would help ensure that proper docu-
mentation terminology was being used as well as serving
as a resource for any questions that may have arisen since
the last visit. Also, there were frequent email communica-
tions from the coding department to our staff with regard
to proper documentation of clinical activity.
Data Analysis
Coding for the 16-month period from November
2009 to February 2011 (preintervention) was compared
with the following 16-month period, from March 2011 to
June 2012 (postintervention). A preintervention data set
of 2092 cases and a postintervention data set of 2057 cas-
es were studied. Both sets included all patient discharges
from the neurosurgery service during that period. The
coders in the HIS Department at Penn State Hershey
Medical Center coded the patient data and compared it
against documented clinical activity. The neurosurgeons
were not involved directly in the coding, so there was no
change from November 2009 to June 2012 in the manner
of coding of the patients’ illnesses by HIS.
Data obtained were LOS, CMI, APR-DRG weight,
SOI, ROM, and margin per case. The margin per case
each month was adjusted to a ratio of the average of the
pretreatment period of the study. The payer mix was
analyzed between the 2 periods for comparison for re-
imbursement changes. Descriptive statistics were used to
summarize the sample characteristics. Statistical analy-
ses were performed and figures were constructed using
version 14 of the Minitab statistical software package
(Minitab, Inc.), with a 2-tailed t-test. The mean values are
expressed ± SD throughout.
J Neurosurg / Volume 120 / March 2014
Accurate documentation of severity of cases
759
Results
The 16-month period from November 2009 to Feb-
ruary 2011 (preintervention) was compared with March
2011 to June 2012 (postintervention). A preintervention
data set of 2092 cases and a postintervention data set of
2057 cases were studied. A summary of all the relevant
factors investigated and the pre- and postintervention val-
ues are shown in Table 2.
The primary outcome was to compare the APR-DRG
pre- and postintervention to determine documentation
accuracy. The APR-DRG weight was calculated for each
case, with a statistically significant increase from 2.123
preintervention to 2.514 postintervention (p < 0.001).
There was also a statistically significant increase in SOI
and ROM following the intervention. Figure 1 shows the
trend of the APR-DRG monthly pre- and postinterven-
tion.
The CMI reflects the relative cost or resources need-
ed to treat the mix of patients in each licensed hospital
during the calendar year. The higher the number greater
than 1.00, the lower the adjusted cost is per patient per
day. In our group, the CMI increased from 2.429 prein-
tervention to 2.825 postintervention (p < 0.001), which
was a statistically significant increase. Figure 2 shows the
CMI pre- and postintervention. Table 3 shows the com-
parison of the payer mix between the pre- and postinter-
vention time periods, which remained stable. The number
of cases only varied by 1.67% and did not reach statistical
significance (p = 0.6772).
The margin per case for the Department of Neuro-
surgery increased by 42.2% postintervention (p < 0.001).
Figure 3 shows the monthly trend in margin per case,
demonstrating that there was a steady improvement in
margin per case that was sustained.
Also, the LOS for patients preintervention was 4.834
and postintervention was 4.934 (p = 0.656). The differ-
ence was found to be not statistically significant.
In evaluating the hospital (excluding the Department
of Neurosurgery), the CMI for the preintervention period
was 1.784 ± 0.057, and for the postintervention period it
was 1.860 ± 0.054. Also in comparing the 2 periods, the
TABLE 1: Substitution of documented words to make it more coder friendly*
Instead of Documenting……….. Document………
midline shift, mass effect, increased ICP brain compression &/or brain herniation
hypertensive crisis, hypertensive urgency accelerated or malignant hypertension
respiratory distress/insufficiency—when in need of BIPAP or mechanical ventilation respiratory failure (this can be a PSI – Patient Safety
Indicator following surgery)
respiratory distress/insufficiency—when due to prolonged surgery, airway or facial edema,
airway protection following surgery or trauma, even when on BIPAP or mechanical ventilation
(not a true respiratory failure)
pulmonary insufficiency
elevated INR, abnormal coag profile coagulopathy
microbleeds in brain small intracranial hemorrhages
left/right sided weakness hemiparesis or hemiplegia
status status epilepticus
brain swelling, vasogenic edema cerebral or brain edema
acute mental status changes encephalopathy
decreased or ↓ Na hyponatremia
increased or ↑ Na (even if being induced with 3% NaCl gtt) hypernatremia
decreased or ↓ H/H postoperative or postoperative anemia acute blood loss anemia
seizures epilepsy
Chiari malformation specify Type 1, 2, 3, or 4
* BIPAP = bilevel positive airway pressure; coag = coagulation; gtt = drip; H/H = hemoglobin/hematocrit; ICP = intracranial pressure; INR = international
normalized ratio.
TABLE 2: Summary of results of coding intervention*
Variable Preintervention Postintervention Difference t-Test CI p Value
LOS 4.834 ± 0.613 4.934 ± 0.644 −0.099375 (−0.554141 to 0.355391) 0.656
APR-DRG weight 2.123 ± 0.140 2.514 ± 0.224 0.390625 (0.254664–0.526586) <0.001
ROM 1.5106 ± 0.0884 1.801 ± 0.117 0.290625 (0.215484–0.365766) <0.001
SOI 1.8638 ± 0.0855 2.154 ± 0.130 0.290000 (0.210063–0.369937) <0.001
CMI 2.429 ± 0.153 2.825 ± 0.232 0.396250 (0.253068–0.539432) <0.001
margin per case 100% ± 30.4% 142.2% ± 26.4% 42.2% (0.2166–0.6282) <0.001
* The pre- and postintervention values are expressed as the mean ± SD.
O. Zalatimo et al.
760 J Neurosurg / Volume 120 / March 2014
profit margin of the hospital per case increased by only
40% of that of the Department of Neurosurgery.
Discussion
In this study we investigated the impact of the imple-
mentation of an educational intervention on clinical doc-
umentation within the Department of Neurosurgery. Ac-
curate documentation is important for appropriate coding
of patient disease severity and for accurate assessment of
outcomes. To properly reflect the APR-DRG, SOI, ROM,
CMI, and margin per case, the comorbidities of the pa-
tients need to be accurately documented. All these data
are obtained from the MS-DRG records.
Unfortunately, clinical coding is susceptible to errors,
with great variations found between institutions.2,3
Neu-
rosurgery has a high level of complexity, with the pres-
ence of many subspecialties, and an array of procedures
with subtle differences in anatomical location, mode of
access, and use of auxiliary equipment. Furthermore, the
wide range of complexity of illnesses in the patients we
treat is difficult to document without a clear understand-
ing of the requirements for properly documenting these
levels of care.
Historically, studies have demonstrated that comor-
bidities and risk factors are undercoded in administra-
tive data compared with the patients’ medical records.7–11
Quan et al.24
compared the coding of comorbidities be-
tween Canadian administrative discharge abstracts and
the patients’ medical charts. Their study showed that the
rates of cerebrovascular disease, congestive heart failure,
Fig. 1. An individual and moving range (I-MR) chart for APR-DRG, showing CIs and mean for the pre- and postintervention
periods. LCL = lower control limit; UCL = upper control limit.
Fig. 2. An I-MR chart for CMI, showing CIs and mean for the pre- and postintervention periods.
J Neurosurg / Volume 120 / March 2014
Accurate documentation of severity of cases
761
and diabetes with chronic complications according to the
patients’ charts were 6.1%, 10.7%, and 3.9%, whereas the
rates of these comorbidities in administrative data were
2.8%, 9.4%, and 2.5%, respectively.
The lack of formal training of most physicians and
advanced practice clinicians regarding these methods of
documentation may contribute to the issue of undercod-
ing. Unfortunately, many physicians hold the belief that
the evaluation and management coding guidelines are
clinically irrelevant and overly complex.13,14
It is essential
for physicians and advanced practice clinicians to learn
the nuances of documentation to record and reflect co-
morbidities properly. It is important to note that we are
in no way suggesting inappropriate upcoding of disease
severity. Rather we are advocating accurate coding for
all patients. Not accurately documenting comorbidities
can lead to undercoding, making patients’ illnesses ap-
pear less complex than they are. By misrepresenting the
complexity of patients’ illnesses, the APR-DRG, ROM,
SOI, and CMI are directly affected. These measures have
multiple uses: for benchmarking, which shows how well
a hospital compares with others providing “similar” care;
for service-line reporting, which shows how well a de-
partment uses its resources to deliver care to patients; and
for reimbursement, which is based on the complexity of
care.1
In the current study, we showed that a brief educa-
tional intervention led to an increase of 0.39 in APR-
DRG, 0.29 in ROM, 0.29 in SOI, and 0.40 in CMI; as
a result, there was a 42.2% increase in margin per case.
This intervention enabled us to record more accurately
the complexity and the level of severity of illness of the
patients treated by the department, which resulted in the
increases in these measures and margin per case, which
was sustained over time. These findings demonstrate the
impact of this simple intervention.
Although it was important to have the coders join
rounds every 2 weeks, the most useful method of instruc-
tion was the provision of the reference cards for use as a
quick guide while delivering patient care. Further stud-
ies are required to determine which of these interventions
were most useful. We believe that the cost incurred by
asking the coders to make presentations and to increase
their involvement with the providers was far outweighed
by the improved accuracy of the quality metrics and profit
margin.
A limitation of this study was that this was a sin-
gle intervention at a single institution that lasted for 16
months, and the long-term effects of the intervention re-
main unknown. A future study with long-term outcomes
could help determine if this intervention is adequate to
maintain the improvement in documentation accuracy.
In an effort to look at other sources that may affect
CMI and profit margin, we investigated the payer mix for
TABLE 3: Payer mix pre- and postintervention
5 Major Insurance Groups Nov 2009–Feb 2011 March 2011–June 2012
Medicare 24.28% 25.64%
Medical Assistance 5.44% 5.59%
Blue Cross/Highmark 30.79% 29.80%
managed care 25.52% 26.00%
all other 13.96% 12.96%
total 100.00% 100.00%
Fig. 3. An I-MR chart for profit margin per case, showing CIs and mean for the pre- and postintervention periods.
O. Zalatimo et al.
762 J Neurosurg / Volume 120 / March 2014
the department between the 2 time periods and found no
significant differences (Fig. 3). Another method of rais-
ing the margin is by decreasing LOS; however, as shown
in the results, the LOS was slightly longer (4.834 days
preintervention vs 4.934 days postintervention), although
this difference did not reach statistical significance. Also,
accurate documentation was the main effort in improving
quality and efficiency during the study period. Further-
more, there were no major changes in the Department of
Neurosurgery during the period of pre- and postinterven-
tion analysis, including no changes in faculty, midlevel
staff, number of residents, referral patterns, or the number
and types of cases that would affect the variety of cases
or type of practice.
To determine how the department compared with
the rest of our institution, we evaluated the change in
CMI and margin per case for the hospital (excluding the
Department of Neurosurgery) between the 2 periods.
Although the hospital also increased its CMI and profit
margin per case between these periods, the Department
of Neurosurgery increased its CMI by more than 5 times
that of the hospital, and its profit margin by more than 2.5
times that of the hospital. Whereas other departments in
the hospital had their own projects to improve quality and
efficiency, the Department of Neurosurgery was the only
one with a project on accurate coding at the time of the
study. Evaluation of the hospital statistics further support
our findings that the intervention was responsible for the
significant improvement in the APR-DRG, ROM, SOI,
CMI, and profit margin of the department.
Of note, our health care system is in transition;
with passage of the PPACA, quality is increasingly be-
ing used as a measurement for comparing practices and
as a measurement for resource allocation. All proposed
reimbursement models share an emphasis on quality of
care. Improvements in documentation by ensuring their
accuracy and validity will allow for better use of qual-
ity measures for comparisons of hospitals, allocation of
resources, and ultimately patient care.
Conclusions
With stronger emphasis on quality measures and
physicians working on ever-narrowing margins, proper
documentation for the level of severity of cases is essen-
tial. A simple and brief intervention on proper documen-
tation terminology for coding can be an effective method
of significantly improving coding in an academic neuro-
surgery practice.
Acknowledgments
We acknowledge the help, support, and opportunity afforded to
Dr. Zalatimo by the Council of State Neurosurgical Societies Resi-
dent Fellowship Program 2012–2013 in pursuing and completing
this project. We also express our thanks to Pat Swetland, Shannon
Durovick, and Jay Schoen for all their help and support.
Disclosure
The authors report no conflict of interest concerning the mate-
rials or methods used in this study or the findings specified in this
paper.
Author contributions to the study and manuscript preparation
include the following. Conception and design: Zalatimo, Harbaugh,
Iantosca. Analysis and interpretation of data: Zalatimo, Ranasinghe,
Iantosca. Drafting the article: Ranasinghe. Critically revising the
article: all authors. Reviewed submitted version of manuscript: all
authors. Approved the final version of the manuscript on behalf of
all authors: Zalatimo. Statistical analysis: Zalatimo. Administrative/
technical/material support: Zalatimo. Study supervision: Harbaugh,
Iantosca.
References
1. Agency for Healthcare Research and Quality: APRTM
-DRG
Classification Software–Overview. (http://www.ahrq.gov/
qual/mortality/Hughessumm.pdf) [Accessed November 18,
2013]
2. Albertsen PC, Kamens EA: Variations in coding practices
among Connecticut urologists for the Medicare population.
Conn Med 54:508–511, 1990
3. Austin PC, Tu JV, Alter DA, Naylor CD: The impact of under
coding of cardiac severity and comorbid diseases on the ac-
curacy of hospital report cards. Med Care 43:801–809, 2005
4. Berwick DM: E.A. Codman and the rhetoric of battle: a com-
mentary. Milbank Q 67:262–267, 1989
5. Best WR, Khuri SF, Phelan M, Hur K, Henderson WG, De-
makis JG, et al: Identifying patient preoperative risk factors
and postoperative adverse events in administrative databases:
results from the Department of Veterans Affairs National Sur-
gical Quality Improvement Program. J Am Coll Surg 194:
257–266, 2002
6. Birkmeyer JD, Siewers AE, Finlayson EV, Stukel TA, Lucas
FL, Batista I, et al: Hospital volume and surgical mortality in
the United States. N Engl J Med 346:1128–1137, 2002
7. Birkmeyer JD, Stukel TA, Siewers AE, Goodney PP, Wenn-
berg DE, Lucas FL: Surgeon volume and operative mortality
in the United States. N Engl J Med 349:2117–2127, 2003
8. Centers for Medicare and Medicaid Services: Physician
Quality Reporting System. (http://www.cms.gov/Medicare/
Quality-Initiatives-Patient-Assessment-Instruments/PQRS/
index.html?redirect=/pqrs) [Accessed November 18, 2013]
9. Centers for Medicare and Medicaid Services: Report-
ing Hospital Quality Data for Annual Payment Update
(RHQDAPU). (http://www.cms.gov/Medicare/Quality-Initia
tives-Patient-Assessment-Instruments/HospitalQualityInits/
downloads/HospitalFactSheetAP.pdf) [Accessed November
20, 2013]
10. Codman EA: The product of a hospital. Surg Gynecol Obstet
18:491–496, 1914
11. Codman EA: Report of the committee on the standardization
of hospitals. Surg Gynecol Obstet 22:119–120, 1916
12. Daley J, Khuri SF, Henderson W, Hur K, Gibbs JO, Barbour
G, et al: Risk adjustment of the postoperative morbidity rate
for the comparative assessment of the quality of surgical care:
results of the National Veterans Affairs Surgical Risk Study. J
Am Coll Surg 185:328–340, 1997
13. Donabedian A: The end results of health care: Ernest Codman’s
contribution to quality assessment and beyond. Milbank Q
67:233–267, 1989
14. Groman RF, Rubin KY: Neurosurgical practice and health
care reform: moving toward quality-based health care deliv-
ery. Neurosurg Focus 34(1):E1, 2013
15. Hawker GA, Coyte PC, Wright JG, Paul JE, Bombardier C:
Accuracy of administrative data for assessing outcomes af-
ter knee replacement surgery. J Clin Epidemiol 50:265–273,
1997
16. Iezzoni LI: The demand for documentation for Medicare pay-
ment. N Engl J Med 341:365–367, 1999
17. Iezzoni LI: Risk Adjustment for Measuring Health Care
Outcomes. Ann Arbor, MI: Health Administration Press, 1994
J Neurosurg / Volume 120 / March 2014
Accurate documentation of severity of cases
763
18. Jameson SS, Reed MR: Payment by results and the surgeon:
implications for current and future practice. Surgeon 6:133–
135, 2008
19. Lasker RD, Marquis MS: The intensity of physicians’ work in
patient visits—implications for the coding of patient evalua-
tion and management services. N Engl J Med 341:337–341,
1999
20. Lehmann RD: Joint commission sets agenda for change. Qual
Rev Bull 13:148–150, 1987
21. Lembcke PA: Evolution of the medical audit. JAMA 199:543–
550, 1967
22. Malenka DJ, McLerran D, Roos N, Fisher ES, Wennberg JE:
Using administrative data to describe casemix: a comparison
with the medical record. J Clin Epidemiol 47:1027–1032, 1994
23. Powell H, Lim LL, Heller RF: Accuracy of administrative
data to assess comorbidity in patients with heart disease. An
Australian perspective. J Clin Epidemiol 54:687–693, 2001
24. Quan H, Parsons GA, Ghali WA: Validity of information on
comorbidity derived rom ICD-9-CCM administrative data.
Med Care 40:675–685, 2002
25. Romano PS, Zach A, Luft HS, Rainwater J, Remy LL, Campa
D: The California Hospital Outcomes Project: using admin-
istrative data to compare hospital performance. Jt Comm J
Qual Improv 21:668–682, 1995
26. Sorrel AL: Patient Protection and Affordable Care Act up-
date. J Med Assoc Ga 101:10–12, 2012
27. Turnipseed WD, Lund DP, Sollenberger D: Product line de-
velopment: a strategy for clinical success in academic centers.
Ann Surg 246:585–592, 2007
Manuscript submitted May 17, 2013.
Accepted November 14, 2013.
Please include this information when citing this paper: published
online December 20, 2013; DOI: 10.3171/2013.11.JNS13852.
Address correspondence to: Omar Zalatimo, M.D., 30 Hope Dr.,
C 110, Hershey, PA 17033. email: ozz101@gmail.com.

More Related Content

Similar to Impact Of Improved Documentation On An Academic Neurosurgical Practice

Classifying Readmissions of Diabetic Patient Encounters
Classifying Readmissions of Diabetic Patient EncountersClassifying Readmissions of Diabetic Patient Encounters
Classifying Readmissions of Diabetic Patient EncountersMayur Srinivasan
 
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...MedicalEGuidesMEG
 
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdf
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdfA Guide for Medical Billing and Coding Audits for Wound Care Providers.pdf
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdfSolemanOne
 
Wound Healing Predictive Model
Wound Healing Predictive ModelWound Healing Predictive Model
Wound Healing Predictive ModelTrustRobin
 
Delivering Value Through Evidence-Based PracticeMacias, Charles .docx
Delivering Value Through Evidence-Based PracticeMacias, Charles .docxDelivering Value Through Evidence-Based PracticeMacias, Charles .docx
Delivering Value Through Evidence-Based PracticeMacias, Charles .docxcuddietheresa
 
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION,
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION,
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, DioneWang844
 
Aligning Clinical Practice and Process Improvement for Patient Safety 2014
Aligning Clinical Practice and Process Improvement for Patient Safety 2014Aligning Clinical Practice and Process Improvement for Patient Safety 2014
Aligning Clinical Practice and Process Improvement for Patient Safety 2014iCareQuality.us
 
BENCHMARK 1Evidence-Based Practice Project PICOT
BENCHMARK 1Evidence-Based Practice Project PICOT BENCHMARK 1Evidence-Based Practice Project PICOT
BENCHMARK 1Evidence-Based Practice Project PICOT ChantellPantoja184
 
Machine Learning applied to heart failure readmissions
Machine Learning applied to heart failure readmissionsMachine Learning applied to heart failure readmissions
Machine Learning applied to heart failure readmissionsJohn Frias Morales, DrBA, MS
 
jlme article final on NGS coverage n reimb issues w pat deverka
jlme article final on NGS coverage n reimb issues w pat deverkajlme article final on NGS coverage n reimb issues w pat deverka
jlme article final on NGS coverage n reimb issues w pat deverkaJennifer Dreyfus
 
Population health management real time state-of-health analysis
Population health management real time state-of-health analysisPopulation health management real time state-of-health analysis
Population health management real time state-of-health analysispscisolutions
 
Copyright © 2020 e-Service Journal. All rights reserved. No co
Copyright © 2020 e-Service Journal. All rights reserved. No coCopyright © 2020 e-Service Journal. All rights reserved. No co
Copyright © 2020 e-Service Journal. All rights reserved. No coAlleneMcclendon878
 
Measuring to Improve Medication Reconciliationin a Large Sub.docx
Measuring to Improve Medication Reconciliationin a Large Sub.docxMeasuring to Improve Medication Reconciliationin a Large Sub.docx
Measuring to Improve Medication Reconciliationin a Large Sub.docxalfredacavx97
 
Patient Registries: A New Pillar of Modern Care
Patient Registries: A New Pillar of Modern CarePatient Registries: A New Pillar of Modern Care
Patient Registries: A New Pillar of Modern CareQ-Centrix
 
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docx
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docxWORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docx
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docxlefrancoishazlett
 

Similar to Impact Of Improved Documentation On An Academic Neurosurgical Practice (20)

Classifying Readmissions of Diabetic Patient Encounters
Classifying Readmissions of Diabetic Patient EncountersClassifying Readmissions of Diabetic Patient Encounters
Classifying Readmissions of Diabetic Patient Encounters
 
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...
Healthcare Quality Management: How MEG's Clinical Pharmacy Application Saved ...
 
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdf
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdfA Guide for Medical Billing and Coding Audits for Wound Care Providers.pdf
A Guide for Medical Billing and Coding Audits for Wound Care Providers.pdf
 
Wound Healing Predictive Model
Wound Healing Predictive ModelWound Healing Predictive Model
Wound Healing Predictive Model
 
Delivering Value Through Evidence-Based PracticeMacias, Charles .docx
Delivering Value Through Evidence-Based PracticeMacias, Charles .docxDelivering Value Through Evidence-Based PracticeMacias, Charles .docx
Delivering Value Through Evidence-Based PracticeMacias, Charles .docx
 
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION,
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION, MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION,
MHA6999 SEMINAR IN HEALTHCARE CASES-- WEEK 2 LECTURE, DISCUSSION,
 
Aligning Clinical Practice and Process Improvement for Patient Safety 2014
Aligning Clinical Practice and Process Improvement for Patient Safety 2014Aligning Clinical Practice and Process Improvement for Patient Safety 2014
Aligning Clinical Practice and Process Improvement for Patient Safety 2014
 
Unplanned readmissions 2
Unplanned readmissions 2Unplanned readmissions 2
Unplanned readmissions 2
 
BENCHMARK 1Evidence-Based Practice Project PICOT
BENCHMARK 1Evidence-Based Practice Project PICOT BENCHMARK 1Evidence-Based Practice Project PICOT
BENCHMARK 1Evidence-Based Practice Project PICOT
 
Sabrina's Article
Sabrina's ArticleSabrina's Article
Sabrina's Article
 
Machine Learning applied to heart failure readmissions
Machine Learning applied to heart failure readmissionsMachine Learning applied to heart failure readmissions
Machine Learning applied to heart failure readmissions
 
jlme article final on NGS coverage n reimb issues w pat deverka
jlme article final on NGS coverage n reimb issues w pat deverkajlme article final on NGS coverage n reimb issues w pat deverka
jlme article final on NGS coverage n reimb issues w pat deverka
 
Healthcare Transformation 021115
Healthcare Transformation 021115Healthcare Transformation 021115
Healthcare Transformation 021115
 
WakeMed_PH_Poster
WakeMed_PH_PosterWakeMed_PH_Poster
WakeMed_PH_Poster
 
Population health management real time state-of-health analysis
Population health management real time state-of-health analysisPopulation health management real time state-of-health analysis
Population health management real time state-of-health analysis
 
Copyright © 2020 e-Service Journal. All rights reserved. No co
Copyright © 2020 e-Service Journal. All rights reserved. No coCopyright © 2020 e-Service Journal. All rights reserved. No co
Copyright © 2020 e-Service Journal. All rights reserved. No co
 
Measuring to Improve Medication Reconciliationin a Large Sub.docx
Measuring to Improve Medication Reconciliationin a Large Sub.docxMeasuring to Improve Medication Reconciliationin a Large Sub.docx
Measuring to Improve Medication Reconciliationin a Large Sub.docx
 
Patient Registries: A New Pillar of Modern Care
Patient Registries: A New Pillar of Modern CarePatient Registries: A New Pillar of Modern Care
Patient Registries: A New Pillar of Modern Care
 
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docx
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docxWORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docx
WORK BREAKDOWN STRUCTUREProject TitleDate Prepared 1.Proje.docx
 
Patient Safety: Paradigm shift of modern healthcare delivery and research
Patient Safety: Paradigm shift of modern healthcare delivery and researchPatient Safety: Paradigm shift of modern healthcare delivery and research
Patient Safety: Paradigm shift of modern healthcare delivery and research
 

More from Antoinette Williams

Essay On Why I Want To Become A Nurse For All Cla
Essay On Why I Want To Become A Nurse For All ClaEssay On Why I Want To Become A Nurse For All Cla
Essay On Why I Want To Become A Nurse For All ClaAntoinette Williams
 
9 Survey Question Templates Sample Templ
9 Survey Question Templates Sample Templ9 Survey Question Templates Sample Templ
9 Survey Question Templates Sample TemplAntoinette Williams
 
College Admissions Essay Help Mistakes - 25 Colleg
College Admissions Essay Help Mistakes - 25 CollegCollege Admissions Essay Help Mistakes - 25 Colleg
College Admissions Essay Help Mistakes - 25 CollegAntoinette Williams
 
5 Tips To Help Students Write Better Papers - Child Development Institute
5 Tips To Help Students Write Better Papers - Child Development Institute5 Tips To Help Students Write Better Papers - Child Development Institute
5 Tips To Help Students Write Better Papers - Child Development InstituteAntoinette Williams
 
Civil War Blog Newspaper Writing Style 1862
Civil War Blog Newspaper Writing Style 1862Civil War Blog Newspaper Writing Style 1862
Civil War Blog Newspaper Writing Style 1862Antoinette Williams
 
Photo Essay Help. Writing An Essay Help. Online assignment writing service.
Photo Essay Help. Writing An Essay Help. Online assignment writing service.Photo Essay Help. Writing An Essay Help. Online assignment writing service.
Photo Essay Help. Writing An Essay Help. Online assignment writing service.Antoinette Williams
 
Essay On College Life Pdf995. Online assignment writing service.
Essay On College Life Pdf995. Online assignment writing service.Essay On College Life Pdf995. Online assignment writing service.
Essay On College Life Pdf995. Online assignment writing service.Antoinette Williams
 
The Game Of Writing -- Where On The Bo. Online assignment writing service.
The Game Of Writing -- Where On The Bo. Online assignment writing service.The Game Of Writing -- Where On The Bo. Online assignment writing service.
The Game Of Writing -- Where On The Bo. Online assignment writing service.Antoinette Williams
 
Career Research Paper Essay Template - Downloa
Career Research Paper Essay Template - DownloaCareer Research Paper Essay Template - Downloa
Career Research Paper Essay Template - DownloaAntoinette Williams
 
Persuasive Essay Holes Essay. Online assignment writing service.
Persuasive Essay Holes Essay. Online assignment writing service.Persuasive Essay Holes Essay. Online assignment writing service.
Persuasive Essay Holes Essay. Online assignment writing service.Antoinette Williams
 
Primary Handwriting Paper Paging Supermom - Num
Primary Handwriting Paper Paging Supermom - NumPrimary Handwriting Paper Paging Supermom - Num
Primary Handwriting Paper Paging Supermom - NumAntoinette Williams
 
Research Paper Conclusion Writin. Online assignment writing service.
Research Paper Conclusion Writin. Online assignment writing service.Research Paper Conclusion Writin. Online assignment writing service.
Research Paper Conclusion Writin. Online assignment writing service.Antoinette Williams
 
Writing A Reaction Or Response Essay. Online assignment writing service.
Writing A Reaction Or Response Essay. Online assignment writing service.Writing A Reaction Or Response Essay. Online assignment writing service.
Writing A Reaction Or Response Essay. Online assignment writing service.Antoinette Williams
 
Pin By Natasha Detta On Narrative Writing Tea
Pin By Natasha Detta On Narrative Writing  TeaPin By Natasha Detta On Narrative Writing  Tea
Pin By Natasha Detta On Narrative Writing TeaAntoinette Williams
 
9 Demonstration Speech Example Templates Sam
9 Demonstration Speech Example Templates  Sam9 Demonstration Speech Example Templates  Sam
9 Demonstration Speech Example Templates SamAntoinette Williams
 
Creativity Over Coinage Why Making Money Has N
Creativity Over Coinage Why Making Money Has NCreativity Over Coinage Why Making Money Has N
Creativity Over Coinage Why Making Money Has NAntoinette Williams
 
The Good Way To Write A Superio. Online assignment writing service.
The Good Way To Write A Superio. Online assignment writing service.The Good Way To Write A Superio. Online assignment writing service.
The Good Way To Write A Superio. Online assignment writing service.Antoinette Williams
 
College Essays - Top Essays That Worked - Twelve Coll
College Essays - Top Essays That Worked - Twelve CollCollege Essays - Top Essays That Worked - Twelve Coll
College Essays - Top Essays That Worked - Twelve CollAntoinette Williams
 
Cultural Diversity Reflection Paper. Online assignment writing service.
Cultural Diversity Reflection Paper. Online assignment writing service.Cultural Diversity Reflection Paper. Online assignment writing service.
Cultural Diversity Reflection Paper. Online assignment writing service.Antoinette Williams
 
Argumentative Essay Structure - Anti Vuvuzela
Argumentative Essay Structure - Anti VuvuzelaArgumentative Essay Structure - Anti Vuvuzela
Argumentative Essay Structure - Anti VuvuzelaAntoinette Williams
 

More from Antoinette Williams (20)

Essay On Why I Want To Become A Nurse For All Cla
Essay On Why I Want To Become A Nurse For All ClaEssay On Why I Want To Become A Nurse For All Cla
Essay On Why I Want To Become A Nurse For All Cla
 
9 Survey Question Templates Sample Templ
9 Survey Question Templates Sample Templ9 Survey Question Templates Sample Templ
9 Survey Question Templates Sample Templ
 
College Admissions Essay Help Mistakes - 25 Colleg
College Admissions Essay Help Mistakes - 25 CollegCollege Admissions Essay Help Mistakes - 25 Colleg
College Admissions Essay Help Mistakes - 25 Colleg
 
5 Tips To Help Students Write Better Papers - Child Development Institute
5 Tips To Help Students Write Better Papers - Child Development Institute5 Tips To Help Students Write Better Papers - Child Development Institute
5 Tips To Help Students Write Better Papers - Child Development Institute
 
Civil War Blog Newspaper Writing Style 1862
Civil War Blog Newspaper Writing Style 1862Civil War Blog Newspaper Writing Style 1862
Civil War Blog Newspaper Writing Style 1862
 
Photo Essay Help. Writing An Essay Help. Online assignment writing service.
Photo Essay Help. Writing An Essay Help. Online assignment writing service.Photo Essay Help. Writing An Essay Help. Online assignment writing service.
Photo Essay Help. Writing An Essay Help. Online assignment writing service.
 
Essay On College Life Pdf995. Online assignment writing service.
Essay On College Life Pdf995. Online assignment writing service.Essay On College Life Pdf995. Online assignment writing service.
Essay On College Life Pdf995. Online assignment writing service.
 
The Game Of Writing -- Where On The Bo. Online assignment writing service.
The Game Of Writing -- Where On The Bo. Online assignment writing service.The Game Of Writing -- Where On The Bo. Online assignment writing service.
The Game Of Writing -- Where On The Bo. Online assignment writing service.
 
Career Research Paper Essay Template - Downloa
Career Research Paper Essay Template - DownloaCareer Research Paper Essay Template - Downloa
Career Research Paper Essay Template - Downloa
 
Persuasive Essay Holes Essay. Online assignment writing service.
Persuasive Essay Holes Essay. Online assignment writing service.Persuasive Essay Holes Essay. Online assignment writing service.
Persuasive Essay Holes Essay. Online assignment writing service.
 
Primary Handwriting Paper Paging Supermom - Num
Primary Handwriting Paper Paging Supermom - NumPrimary Handwriting Paper Paging Supermom - Num
Primary Handwriting Paper Paging Supermom - Num
 
Research Paper Conclusion Writin. Online assignment writing service.
Research Paper Conclusion Writin. Online assignment writing service.Research Paper Conclusion Writin. Online assignment writing service.
Research Paper Conclusion Writin. Online assignment writing service.
 
Writing A Reaction Or Response Essay. Online assignment writing service.
Writing A Reaction Or Response Essay. Online assignment writing service.Writing A Reaction Or Response Essay. Online assignment writing service.
Writing A Reaction Or Response Essay. Online assignment writing service.
 
Pin By Natasha Detta On Narrative Writing Tea
Pin By Natasha Detta On Narrative Writing  TeaPin By Natasha Detta On Narrative Writing  Tea
Pin By Natasha Detta On Narrative Writing Tea
 
9 Demonstration Speech Example Templates Sam
9 Demonstration Speech Example Templates  Sam9 Demonstration Speech Example Templates  Sam
9 Demonstration Speech Example Templates Sam
 
Creativity Over Coinage Why Making Money Has N
Creativity Over Coinage Why Making Money Has NCreativity Over Coinage Why Making Money Has N
Creativity Over Coinage Why Making Money Has N
 
The Good Way To Write A Superio. Online assignment writing service.
The Good Way To Write A Superio. Online assignment writing service.The Good Way To Write A Superio. Online assignment writing service.
The Good Way To Write A Superio. Online assignment writing service.
 
College Essays - Top Essays That Worked - Twelve Coll
College Essays - Top Essays That Worked - Twelve CollCollege Essays - Top Essays That Worked - Twelve Coll
College Essays - Top Essays That Worked - Twelve Coll
 
Cultural Diversity Reflection Paper. Online assignment writing service.
Cultural Diversity Reflection Paper. Online assignment writing service.Cultural Diversity Reflection Paper. Online assignment writing service.
Cultural Diversity Reflection Paper. Online assignment writing service.
 
Argumentative Essay Structure - Anti Vuvuzela
Argumentative Essay Structure - Anti VuvuzelaArgumentative Essay Structure - Anti Vuvuzela
Argumentative Essay Structure - Anti Vuvuzela
 

Recently uploaded

The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Class 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfClass 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfakmcokerachita
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTiammrhaywood
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17Celine George
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfSumit Tiwari
 

Recently uploaded (20)

The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Class 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfClass 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdf
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
Staff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSDStaff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSD
 
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
 

Impact Of Improved Documentation On An Academic Neurosurgical Practice

  • 1. J Neurosurg 120:756–763, 2014 756 J Neurosurg / Volume 120 / March 2014 ©AANS, 2014 I t has been a century since Codman’s innovation of the “End Result Idea and System.” As recounted by Iezzoni,16,17 in Codman’s own words, it is “merely the common sense notion that every hospital should follow every patient it treats, long enough to determine whether or not the treatment has been successful, and then to in- quire ‘if not, why not?’ with a view to prevent a similar failure in the future.” Codman was one of the first physi- cians to advocate what we now call “outcome measures.” The current emphasis by the Joint Commission on indica- tors of hospital performance is a continuance of the prin- ciples that the initial band of reformers, led by Codman, persistently advanced as a basis for the “standardization of hospitals.”12,18–20 Outcome measures have become an increasingly im- portant factor for the current practice of physicians. With the signing of the Patient Protection and Affordable Care Act (PPACA) of 2010, the US health system increased the level of accountability of health care professionals for both the quality and efficiency of the care they provide.27 As the disparities in quality of care are becoming more apparent between providers, payers are increasing efforts to reduce these inequalities.21–23 The PPACA adds to these efforts by authorizing numerous value-based payment and delivery Impact of improved documentation on an academic neurosurgical practice Clinical article Omar ZalatimO, m.D., mOksha ranasinghe, m.D., rObert e. harbaugh, m.D., anD mark iantOsca, m.D. Department of Neurosurgery, Penn State Hershey Medical Center, Hershey, Pennsylvania Object. Accuracy in documenting clinical care is becoming increasingly important; it can greatly affect the suc- cess of a neurosurgery department. As patient outcomes are being more rigorously monitored, inaccurate documenta- tion of patient variables may present a distorted picture of the severity of illness (SOI) of the patients and adversely affect observed versus expected mortality ratios and hospital reimbursement. Just as accuracy of coding is important for generating professional revenue, accuracy of documentation is important for generating technical revenue. The aim of this study was to evaluate the impact of an educational intervention on the documentation of patient comor- bidities as well as its impact on quality metrics and hospital margin per case. Methods. All patients who were discharged from the Department of Neurosurgery of the Penn State Milton S. Hershey Medical Center between November 2009 and June 2012 were evaluated. An educational intervention to improve documentation was implemented and evaluated, and the next 16 months, starting in March 2011, were used for comparison with the previous 16 months in regard to All Patient Refined Diagnosis-Related Group (APR-DRG) weight, SOI, risk of mortality (ROM), case mix index (CMI), and margin per discharge. Results. The APR-DRG weight was corrected from 2.123 ± 0.140 to 2.514 ± 0.224; the SOI was corrected from 1.8638 ± 0.0855 to 2.154 ± 0.130; the ROM was corrected from 1.5106 ± 0.0884 to 1.801 ± 0.117; and the CMI was corrected from 2.429 ± 0.153 to 2.825 ± 0.232, and as a result the average margin per discharge improved by 42.2%. The mean values are expressed ± SD throughout. Conclusions. A simple educational intervention can have a significant impact on documentation accuracy, qual- ity metrics, and revenue generation in an academic neurosurgery department. (http://thejns.org/doi/abs/10.3171/2013.11.JNS13852) key WOrDs • documentation • neurosurgery practice • outcome • quality of care Abbreviations used in this paper: APR-DRG = All Patient Re- fined Diagnosis-Related Group; CC = complications or comorbid- ities; CMI = case mix index; CMS = Center for Medicare and Medicaid Services; HIS = Health Information Systems; ICD-9-CM = International Classification of Diseases, Ninth Revision, Clinical Modification; I-MR = individuals and moving range; LOS = length of stay; MCC = major complications and comorbidities; MS-DRG = Medicare Severity DRG; PPACA = Patient Protection and Afford- able Care Act; ROM = risk of mortality; SOI = severity of illness. This article contains some figures that are displayed in color online but in black-and-white in the print edition.
  • 2. J Neurosurg / Volume 120 / March 2014 Accurate documentation of severity of cases 757 reforms that will fundamentally change the way in which medical care is delivered, evaluated, and paid for.24 The Center for Medicare and Medicaid Services (CMS), the largest public payer, mandates the reporting of 2 sets of the SCIP (Surgical Care Improvement Project) measures covering infection and venous thromboembo- lism. This is part of the initiative to advance transparency within the Medicare program. Hospitals are required to submit quarterly data, which are posted on the Hospi- tal Compare website (http://www.hospitalcompare.hhs. gov/), to receive annual Medicare payment updates.25 The CMS has been publicly reporting facility-level care and performance rates for heart attack, heart failure, pneumo- nia, surgery, and patient satisfaction scores on its Hospi- tal Compare website. The CMS is also in the process of developing a Physician Compare website. The goal is to monitor physician performance data—including quality, efficiency, and patient experience data—and to make it available to the public through the initiative of the PQRS (Physician Quality Reporting System).26 In addition to these efforts, medical professional so- cieties are moving toward investing resources in the de- velopment of data collection and quality recognition programs that more accurately reflect the care provided by their members, such as the N2 QOD (National Neuro- surgery Quality and Outcomes Database) for neurosur- geons.24 One concern is that the source of these outcome measures is the clinical documentation for coding that is completed for each patient. Unfortunately, clinical docu- mentation is susceptible to errors, which has been dem- onstrated in studies comparing departments within and between hospitals, showing great variation.2,3 The evolution of documentation and coding has been driven by its use for billing. Furthermore, as practitioners in a surgical field, neurosurgeons focus more on surgi- cal procedure codes for reimbursement, often neglecting the documentation of comorbidities. Another issue is that surgeons often overlook documentation of comorbidities because they see it as part of the principal diagnosis. For example, they may not document coagulopathy in a pa- tient admitted for a subdural hematoma who is using an anticoagulant and who has an elevated prothrombin time/ international normalized ratio. With the increase in demand for greater accountabil- ity and quality management in health care institutions, ju- risdictions have released public report cards that compare outcomes across hospitals or practice groups. For exam- ple, the California OSHPD (Office of Statewide Health Planning and Development) publishes annual reports on risk-adjusted hospital outcomes for medical, surgical, and obstetric patients. The outcome indicators report on post- operative complications and postoperative length of stay (LOS) for cervical and lumbar discectomy.4 The report cards are created with the use of administrative data col- lected for administrative, financial, or managerial pur- poses.5 Risk adjustment is used to ensure that hospitals treating sicker patients are not unfairly penalized.6 As reimbursement is becoming increasingly tied to quality, more neurosurgeons are becoming hospital em- ployees, and hospitals are operating on narrower margins, a better understanding of documentation is increasingly important for both a truer reflection of the quality of care and of the financial success of physicians and their insti- tutions. A thorough understanding of the documentation and coding system with careful attention to comorbidities is essential for the proper coding of cases to determine appropriate reimbursement for services rendered. Proper documentation of the complexity of the cases is also im- portant for benchmarking quality measures, which shows how well a hospital compares with others providing “sim- ilar” care and also for service-line reporting, which re- ports how well a department uses its resources to deliver care to patients.1 Several studies have demonstrated that comorbidi- ties and risk factors are undercoded in administrative data compared with patients’ medical records.7–11 Underreport- ing of comorbidities through documentation make the pa- tients appear less complex than they are. This would result in some hospitals being classified as having inappropri- ately high mortality rates due to insufficient allowance for prevalence of comorbidities.5 A reason for this problem of physician inaccuracies with documentation is that only a few physicians have any formal training in proper documentation. Professional coders, who have studied coding and received certifica- tion, work in advisory roles to medical providers. There is also a belief among physicians that evaluation and man- agement of coding guidelines are clinically irrelevant and overly complex,13,14 leading to a poor understanding. In evaluating the appropriate reimbursement for dis- ease processes, the inclusion of comorbidities affects the reimbursement level because more complex cases require more resources for care. These comorbidities significant- ly affect the reimbursement for a diagnosis-related group (DRG). Therefore, inaccurate coding has a great impact on the reimbursement for services rendered. In an effort to improve documentation accuracy, the coding office was asked to aid us in developing a training program to improve the accuracy of documentation and coding in the department. The aim of our study was to evaluate the im- pact of this intervention on the documentation of patient comorbidities and its effect on the All Patient Refined DRG (APR-DRG), risk of mortality (ROM), severity of illness (SOI), case mix index (CMI), and, as a result, the margin per case. Methods Definition of Terms Used Medicare Severity DRGs (MS-DRGs) are deter- mined from the ICD-9 (International Classification of Diseases, Ninth Revision) code assignments, as selected by the Health Information Services coding staff, follow- ing review of chart documentation. The coding staff is formally trained in ICD-9 diagnosis/procedure coding guidelines and the application of those guidelines. Health Information Services coders are certified through AHIMA (American Health Information Management Association) as CCSs (Certified Coding Specialists). The ICD-9 codes are entered into coding software that then uses algorithms to assign the appropriate MS-DRG. The MS-DRGs are as-
  • 3. O. Zalatimo et al. 758 J Neurosurg / Volume 120 / March 2014 signed using several criteria including principal diagnosis, other diagnoses, presence or absence of major complica- tions and comorbidities (MCC) and/or presence or absence of complications or comorbidities (CC), procedure codes (ICD-9—inpatients are not assigned CPT [Current Pro- cedural Terminology] codes), sex of the patient, discharge status, and birth weight for neonates. The data are gathered using documentation that is used for ICD-9 code assignment. These include the emergency department summary, admission history and physical, all progress notes, consults, discharge summary, physician orders, and operative report. Coders are not au- thorized to interpret any findings, lab values, or termi- nology other than what is explicitly documented in the chart. For example, if the chart contained the terms “mass effect with midline shift” (which cannot be coded as a comorbidity), the coders are not authorized to reinterpret those terms as brain compression (which can be coded as a comorbidity). The coders are authorized, however, to query the physician for coding clarification on items in the chart, such as notes, pathology reports, laboratory results, radiographic studies, and nursing notes. The APR-DRG expands the basic DRG structure by adding patient differences. Several data elements are used to determine the APR-DRGs; these elements are pro- duced with the aid of an algorithm that has been devel- oped with the assistance of clinicians by the 3M Health Information Systems (HIS) and the NACHRI (National Association of Children’s Hospitals and Related Institu- tions).15 The APR-DRG determination software requires input of several data elements that include principal diag- nosis coded in ICD-9-CM, secondary diagnoses coded in ICD-9-CM, procedures coded in ICD-9-CM, age, sex, and discharge disposition. These data elements are com- bined on a patient-specific basis to determine the patient’s SOI and ROM. The 4 subclasses (Levels I–IV) of both SOI and ROM are highly correlated for many conditions, but they often differ because they relate to distinct pa- tient attributes. The APR-DRG in conjunction with SOI subclass has a higher utility in evaluating resource use, whereas the APR-DRG in conjunction with the ROM has higher utility for evaluating patient mortality.15 The APR-DRG system was developed as an all-payer alternative to MS-DRGs. This system shifted the focus from facility characteristics to patient characteristics and provides a better predictive model for resource use and outcomes. The MS-DRGs used for neurosurgery have varying relative weight and reimbursement depending on the inclusion of CC and MCC, which are reflected in the documented SOI and ROM. For example, failure to code MCC for craniotomy and endovascular intracranial procedures reduces reimbursement from $36,475.75 with MCC to $16,336.56 without CC/MCC. Most patients re- ceiving craniotomy and/or endovascular treatment have comorbidities that go undocumented or get improperly documented, requiring a higher level of care and risk, which is not reflected in the MS-DRG. Documentation must include specific terminology for disease processes for proper coding because coders are not allowed to infer coding without the exact terminology. The CMI is a measure of the relative cost or resources needed to treat the mix of patients in each licensed hos- pital during the calendar year. To calculate the CMI, MS- DRGs and their associated weights, which are assigned to each MS-DRG by the CMS, are used. Each MS-DRG has a numeric weight reflecting the national “average hospi- tal resource consumption” by a patient in that MS-DRG, relative to that of all patients. Documentation Intervention Starting in March 2011, the Neurosurgery Department at Penn State Hershey College of Medicine worked with the HIS coding department to educate our providers (fac- ulty, residents, and advance practice clinicians) on proper terms and techniques for accurate documentation. Two 45-minute presentations on the common pitfalls of docu- mentation were given at our monthly departmental meet- ings (required attendance for all providers) in the first 2 months. These presentations covered the importance of accurate documentation, common documentation errors, terminology to aid in documentation, and easy access hot- lines for any questions regarding documentation. Also at these sessions, pocket cards for the most commonly used and misused terms (Table 1) were distributed for reference to all providers (attending physicians, residents, physician assistants, and nurse practitioners). From the start of the intervention in March of 2011, members from the coding department joined neurosurgery inpatient rounds once every 2 weeks with each provider. On rounds, the coding department members would help ensure that proper docu- mentation terminology was being used as well as serving as a resource for any questions that may have arisen since the last visit. Also, there were frequent email communica- tions from the coding department to our staff with regard to proper documentation of clinical activity. Data Analysis Coding for the 16-month period from November 2009 to February 2011 (preintervention) was compared with the following 16-month period, from March 2011 to June 2012 (postintervention). A preintervention data set of 2092 cases and a postintervention data set of 2057 cas- es were studied. Both sets included all patient discharges from the neurosurgery service during that period. The coders in the HIS Department at Penn State Hershey Medical Center coded the patient data and compared it against documented clinical activity. The neurosurgeons were not involved directly in the coding, so there was no change from November 2009 to June 2012 in the manner of coding of the patients’ illnesses by HIS. Data obtained were LOS, CMI, APR-DRG weight, SOI, ROM, and margin per case. The margin per case each month was adjusted to a ratio of the average of the pretreatment period of the study. The payer mix was analyzed between the 2 periods for comparison for re- imbursement changes. Descriptive statistics were used to summarize the sample characteristics. Statistical analy- ses were performed and figures were constructed using version 14 of the Minitab statistical software package (Minitab, Inc.), with a 2-tailed t-test. The mean values are expressed ± SD throughout.
  • 4. J Neurosurg / Volume 120 / March 2014 Accurate documentation of severity of cases 759 Results The 16-month period from November 2009 to Feb- ruary 2011 (preintervention) was compared with March 2011 to June 2012 (postintervention). A preintervention data set of 2092 cases and a postintervention data set of 2057 cases were studied. A summary of all the relevant factors investigated and the pre- and postintervention val- ues are shown in Table 2. The primary outcome was to compare the APR-DRG pre- and postintervention to determine documentation accuracy. The APR-DRG weight was calculated for each case, with a statistically significant increase from 2.123 preintervention to 2.514 postintervention (p < 0.001). There was also a statistically significant increase in SOI and ROM following the intervention. Figure 1 shows the trend of the APR-DRG monthly pre- and postinterven- tion. The CMI reflects the relative cost or resources need- ed to treat the mix of patients in each licensed hospital during the calendar year. The higher the number greater than 1.00, the lower the adjusted cost is per patient per day. In our group, the CMI increased from 2.429 prein- tervention to 2.825 postintervention (p < 0.001), which was a statistically significant increase. Figure 2 shows the CMI pre- and postintervention. Table 3 shows the com- parison of the payer mix between the pre- and postinter- vention time periods, which remained stable. The number of cases only varied by 1.67% and did not reach statistical significance (p = 0.6772). The margin per case for the Department of Neuro- surgery increased by 42.2% postintervention (p < 0.001). Figure 3 shows the monthly trend in margin per case, demonstrating that there was a steady improvement in margin per case that was sustained. Also, the LOS for patients preintervention was 4.834 and postintervention was 4.934 (p = 0.656). The differ- ence was found to be not statistically significant. In evaluating the hospital (excluding the Department of Neurosurgery), the CMI for the preintervention period was 1.784 ± 0.057, and for the postintervention period it was 1.860 ± 0.054. Also in comparing the 2 periods, the TABLE 1: Substitution of documented words to make it more coder friendly* Instead of Documenting……….. Document……… midline shift, mass effect, increased ICP brain compression &/or brain herniation hypertensive crisis, hypertensive urgency accelerated or malignant hypertension respiratory distress/insufficiency—when in need of BIPAP or mechanical ventilation respiratory failure (this can be a PSI – Patient Safety Indicator following surgery) respiratory distress/insufficiency—when due to prolonged surgery, airway or facial edema, airway protection following surgery or trauma, even when on BIPAP or mechanical ventilation (not a true respiratory failure) pulmonary insufficiency elevated INR, abnormal coag profile coagulopathy microbleeds in brain small intracranial hemorrhages left/right sided weakness hemiparesis or hemiplegia status status epilepticus brain swelling, vasogenic edema cerebral or brain edema acute mental status changes encephalopathy decreased or ↓ Na hyponatremia increased or ↑ Na (even if being induced with 3% NaCl gtt) hypernatremia decreased or ↓ H/H postoperative or postoperative anemia acute blood loss anemia seizures epilepsy Chiari malformation specify Type 1, 2, 3, or 4 * BIPAP = bilevel positive airway pressure; coag = coagulation; gtt = drip; H/H = hemoglobin/hematocrit; ICP = intracranial pressure; INR = international normalized ratio. TABLE 2: Summary of results of coding intervention* Variable Preintervention Postintervention Difference t-Test CI p Value LOS 4.834 ± 0.613 4.934 ± 0.644 −0.099375 (−0.554141 to 0.355391) 0.656 APR-DRG weight 2.123 ± 0.140 2.514 ± 0.224 0.390625 (0.254664–0.526586) <0.001 ROM 1.5106 ± 0.0884 1.801 ± 0.117 0.290625 (0.215484–0.365766) <0.001 SOI 1.8638 ± 0.0855 2.154 ± 0.130 0.290000 (0.210063–0.369937) <0.001 CMI 2.429 ± 0.153 2.825 ± 0.232 0.396250 (0.253068–0.539432) <0.001 margin per case 100% ± 30.4% 142.2% ± 26.4% 42.2% (0.2166–0.6282) <0.001 * The pre- and postintervention values are expressed as the mean ± SD.
  • 5. O. Zalatimo et al. 760 J Neurosurg / Volume 120 / March 2014 profit margin of the hospital per case increased by only 40% of that of the Department of Neurosurgery. Discussion In this study we investigated the impact of the imple- mentation of an educational intervention on clinical doc- umentation within the Department of Neurosurgery. Ac- curate documentation is important for appropriate coding of patient disease severity and for accurate assessment of outcomes. To properly reflect the APR-DRG, SOI, ROM, CMI, and margin per case, the comorbidities of the pa- tients need to be accurately documented. All these data are obtained from the MS-DRG records. Unfortunately, clinical coding is susceptible to errors, with great variations found between institutions.2,3 Neu- rosurgery has a high level of complexity, with the pres- ence of many subspecialties, and an array of procedures with subtle differences in anatomical location, mode of access, and use of auxiliary equipment. Furthermore, the wide range of complexity of illnesses in the patients we treat is difficult to document without a clear understand- ing of the requirements for properly documenting these levels of care. Historically, studies have demonstrated that comor- bidities and risk factors are undercoded in administra- tive data compared with the patients’ medical records.7–11 Quan et al.24 compared the coding of comorbidities be- tween Canadian administrative discharge abstracts and the patients’ medical charts. Their study showed that the rates of cerebrovascular disease, congestive heart failure, Fig. 1. An individual and moving range (I-MR) chart for APR-DRG, showing CIs and mean for the pre- and postintervention periods. LCL = lower control limit; UCL = upper control limit. Fig. 2. An I-MR chart for CMI, showing CIs and mean for the pre- and postintervention periods.
  • 6. J Neurosurg / Volume 120 / March 2014 Accurate documentation of severity of cases 761 and diabetes with chronic complications according to the patients’ charts were 6.1%, 10.7%, and 3.9%, whereas the rates of these comorbidities in administrative data were 2.8%, 9.4%, and 2.5%, respectively. The lack of formal training of most physicians and advanced practice clinicians regarding these methods of documentation may contribute to the issue of undercod- ing. Unfortunately, many physicians hold the belief that the evaluation and management coding guidelines are clinically irrelevant and overly complex.13,14 It is essential for physicians and advanced practice clinicians to learn the nuances of documentation to record and reflect co- morbidities properly. It is important to note that we are in no way suggesting inappropriate upcoding of disease severity. Rather we are advocating accurate coding for all patients. Not accurately documenting comorbidities can lead to undercoding, making patients’ illnesses ap- pear less complex than they are. By misrepresenting the complexity of patients’ illnesses, the APR-DRG, ROM, SOI, and CMI are directly affected. These measures have multiple uses: for benchmarking, which shows how well a hospital compares with others providing “similar” care; for service-line reporting, which shows how well a de- partment uses its resources to deliver care to patients; and for reimbursement, which is based on the complexity of care.1 In the current study, we showed that a brief educa- tional intervention led to an increase of 0.39 in APR- DRG, 0.29 in ROM, 0.29 in SOI, and 0.40 in CMI; as a result, there was a 42.2% increase in margin per case. This intervention enabled us to record more accurately the complexity and the level of severity of illness of the patients treated by the department, which resulted in the increases in these measures and margin per case, which was sustained over time. These findings demonstrate the impact of this simple intervention. Although it was important to have the coders join rounds every 2 weeks, the most useful method of instruc- tion was the provision of the reference cards for use as a quick guide while delivering patient care. Further stud- ies are required to determine which of these interventions were most useful. We believe that the cost incurred by asking the coders to make presentations and to increase their involvement with the providers was far outweighed by the improved accuracy of the quality metrics and profit margin. A limitation of this study was that this was a sin- gle intervention at a single institution that lasted for 16 months, and the long-term effects of the intervention re- main unknown. A future study with long-term outcomes could help determine if this intervention is adequate to maintain the improvement in documentation accuracy. In an effort to look at other sources that may affect CMI and profit margin, we investigated the payer mix for TABLE 3: Payer mix pre- and postintervention 5 Major Insurance Groups Nov 2009–Feb 2011 March 2011–June 2012 Medicare 24.28% 25.64% Medical Assistance 5.44% 5.59% Blue Cross/Highmark 30.79% 29.80% managed care 25.52% 26.00% all other 13.96% 12.96% total 100.00% 100.00% Fig. 3. An I-MR chart for profit margin per case, showing CIs and mean for the pre- and postintervention periods.
  • 7. O. Zalatimo et al. 762 J Neurosurg / Volume 120 / March 2014 the department between the 2 time periods and found no significant differences (Fig. 3). Another method of rais- ing the margin is by decreasing LOS; however, as shown in the results, the LOS was slightly longer (4.834 days preintervention vs 4.934 days postintervention), although this difference did not reach statistical significance. Also, accurate documentation was the main effort in improving quality and efficiency during the study period. Further- more, there were no major changes in the Department of Neurosurgery during the period of pre- and postinterven- tion analysis, including no changes in faculty, midlevel staff, number of residents, referral patterns, or the number and types of cases that would affect the variety of cases or type of practice. To determine how the department compared with the rest of our institution, we evaluated the change in CMI and margin per case for the hospital (excluding the Department of Neurosurgery) between the 2 periods. Although the hospital also increased its CMI and profit margin per case between these periods, the Department of Neurosurgery increased its CMI by more than 5 times that of the hospital, and its profit margin by more than 2.5 times that of the hospital. Whereas other departments in the hospital had their own projects to improve quality and efficiency, the Department of Neurosurgery was the only one with a project on accurate coding at the time of the study. Evaluation of the hospital statistics further support our findings that the intervention was responsible for the significant improvement in the APR-DRG, ROM, SOI, CMI, and profit margin of the department. Of note, our health care system is in transition; with passage of the PPACA, quality is increasingly be- ing used as a measurement for comparing practices and as a measurement for resource allocation. All proposed reimbursement models share an emphasis on quality of care. Improvements in documentation by ensuring their accuracy and validity will allow for better use of qual- ity measures for comparisons of hospitals, allocation of resources, and ultimately patient care. Conclusions With stronger emphasis on quality measures and physicians working on ever-narrowing margins, proper documentation for the level of severity of cases is essen- tial. A simple and brief intervention on proper documen- tation terminology for coding can be an effective method of significantly improving coding in an academic neuro- surgery practice. Acknowledgments We acknowledge the help, support, and opportunity afforded to Dr. Zalatimo by the Council of State Neurosurgical Societies Resi- dent Fellowship Program 2012–2013 in pursuing and completing this project. We also express our thanks to Pat Swetland, Shannon Durovick, and Jay Schoen for all their help and support. Disclosure The authors report no conflict of interest concerning the mate- rials or methods used in this study or the findings specified in this paper. Author contributions to the study and manuscript preparation include the following. Conception and design: Zalatimo, Harbaugh, Iantosca. Analysis and interpretation of data: Zalatimo, Ranasinghe, Iantosca. Drafting the article: Ranasinghe. Critically revising the article: all authors. Reviewed submitted version of manuscript: all authors. Approved the final version of the manuscript on behalf of all authors: Zalatimo. Statistical analysis: Zalatimo. Administrative/ technical/material support: Zalatimo. Study supervision: Harbaugh, Iantosca. References 1. Agency for Healthcare Research and Quality: APRTM -DRG Classification Software–Overview. (http://www.ahrq.gov/ qual/mortality/Hughessumm.pdf) [Accessed November 18, 2013] 2. Albertsen PC, Kamens EA: Variations in coding practices among Connecticut urologists for the Medicare population. Conn Med 54:508–511, 1990 3. Austin PC, Tu JV, Alter DA, Naylor CD: The impact of under coding of cardiac severity and comorbid diseases on the ac- curacy of hospital report cards. Med Care 43:801–809, 2005 4. Berwick DM: E.A. Codman and the rhetoric of battle: a com- mentary. Milbank Q 67:262–267, 1989 5. Best WR, Khuri SF, Phelan M, Hur K, Henderson WG, De- makis JG, et al: Identifying patient preoperative risk factors and postoperative adverse events in administrative databases: results from the Department of Veterans Affairs National Sur- gical Quality Improvement Program. J Am Coll Surg 194: 257–266, 2002 6. Birkmeyer JD, Siewers AE, Finlayson EV, Stukel TA, Lucas FL, Batista I, et al: Hospital volume and surgical mortality in the United States. N Engl J Med 346:1128–1137, 2002 7. Birkmeyer JD, Stukel TA, Siewers AE, Goodney PP, Wenn- berg DE, Lucas FL: Surgeon volume and operative mortality in the United States. N Engl J Med 349:2117–2127, 2003 8. Centers for Medicare and Medicaid Services: Physician Quality Reporting System. (http://www.cms.gov/Medicare/ Quality-Initiatives-Patient-Assessment-Instruments/PQRS/ index.html?redirect=/pqrs) [Accessed November 18, 2013] 9. Centers for Medicare and Medicaid Services: Report- ing Hospital Quality Data for Annual Payment Update (RHQDAPU). (http://www.cms.gov/Medicare/Quality-Initia tives-Patient-Assessment-Instruments/HospitalQualityInits/ downloads/HospitalFactSheetAP.pdf) [Accessed November 20, 2013] 10. Codman EA: The product of a hospital. Surg Gynecol Obstet 18:491–496, 1914 11. Codman EA: Report of the committee on the standardization of hospitals. Surg Gynecol Obstet 22:119–120, 1916 12. Daley J, Khuri SF, Henderson W, Hur K, Gibbs JO, Barbour G, et al: Risk adjustment of the postoperative morbidity rate for the comparative assessment of the quality of surgical care: results of the National Veterans Affairs Surgical Risk Study. J Am Coll Surg 185:328–340, 1997 13. Donabedian A: The end results of health care: Ernest Codman’s contribution to quality assessment and beyond. Milbank Q 67:233–267, 1989 14. Groman RF, Rubin KY: Neurosurgical practice and health care reform: moving toward quality-based health care deliv- ery. Neurosurg Focus 34(1):E1, 2013 15. Hawker GA, Coyte PC, Wright JG, Paul JE, Bombardier C: Accuracy of administrative data for assessing outcomes af- ter knee replacement surgery. J Clin Epidemiol 50:265–273, 1997 16. Iezzoni LI: The demand for documentation for Medicare pay- ment. N Engl J Med 341:365–367, 1999 17. Iezzoni LI: Risk Adjustment for Measuring Health Care Outcomes. Ann Arbor, MI: Health Administration Press, 1994
  • 8. J Neurosurg / Volume 120 / March 2014 Accurate documentation of severity of cases 763 18. Jameson SS, Reed MR: Payment by results and the surgeon: implications for current and future practice. Surgeon 6:133– 135, 2008 19. Lasker RD, Marquis MS: The intensity of physicians’ work in patient visits—implications for the coding of patient evalua- tion and management services. N Engl J Med 341:337–341, 1999 20. Lehmann RD: Joint commission sets agenda for change. Qual Rev Bull 13:148–150, 1987 21. Lembcke PA: Evolution of the medical audit. JAMA 199:543– 550, 1967 22. Malenka DJ, McLerran D, Roos N, Fisher ES, Wennberg JE: Using administrative data to describe casemix: a comparison with the medical record. J Clin Epidemiol 47:1027–1032, 1994 23. Powell H, Lim LL, Heller RF: Accuracy of administrative data to assess comorbidity in patients with heart disease. An Australian perspective. J Clin Epidemiol 54:687–693, 2001 24. Quan H, Parsons GA, Ghali WA: Validity of information on comorbidity derived rom ICD-9-CCM administrative data. Med Care 40:675–685, 2002 25. Romano PS, Zach A, Luft HS, Rainwater J, Remy LL, Campa D: The California Hospital Outcomes Project: using admin- istrative data to compare hospital performance. Jt Comm J Qual Improv 21:668–682, 1995 26. Sorrel AL: Patient Protection and Affordable Care Act up- date. J Med Assoc Ga 101:10–12, 2012 27. Turnipseed WD, Lund DP, Sollenberger D: Product line de- velopment: a strategy for clinical success in academic centers. Ann Surg 246:585–592, 2007 Manuscript submitted May 17, 2013. Accepted November 14, 2013. Please include this information when citing this paper: published online December 20, 2013; DOI: 10.3171/2013.11.JNS13852. Address correspondence to: Omar Zalatimo, M.D., 30 Hope Dr., C 110, Hershey, PA 17033. email: ozz101@gmail.com.