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Activity-Based Management for Financial Institutions- Driving
Bottom-Line Results by Brent J. Bahnub
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2. Activity-Based Management for Financial Institutions- Driving
Bottom-Line Results by Brent J. Bahnub
Book Description
ISBN: 978-0-470-56222-2
Hardcover
224 pages
March 2010
Discover how to use activity-based management to improve your bottom line
The first book of its kind to focus on activity-based management in the financial services
industry, Activity-Based Management for Financial Institutions: Driving Bottom Line
Results will show you how to drive changes to your organization's bottom line.
After providing a brief overview of a financial services activity-based costing model, this
book focuses on how to directly improve net income, covering essential topics including
costing, chargeback, and pricing; implementing ABC; implementing ABM; managing
organizational change; and avoiding pitfalls.
Written for those in the financial services industry-banks, securities firms,
insurance companies
Reveals how to drive benefits to the bottom line through disciplined execution
of activity-based management and organizational change management
Provides real world examples and tools for quick results and sustained
success
This one-of-a-kind book will take your financial institution from stuck to financially
successful, driving profitability and performance.
Table of Contents:
Chapter 1 What Is ABC and ABM?
What Is ABC?
What Is ABM?
Chapter 2 Costing, Chargeback, and Pricing.
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Define Your Objectives.
Costing: Absorption Choices.
Costing: Driving Costs from Support Areas.
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3. Chargeback.
Rates.
Bank Branch Profitability.
Pricing.
Chapter 3 Implementing ABC.
ABC Implementation Guiding Principles.
Model Rules, Assumptions, and Design Documents.
Driver Decisions.
Attribute Decisions.
Level of Detail Decisions.
Tools.
Activity and Driver Dictionaries.
Putting It All Together: An ABC Example.
Chapter 4 Implementing ABM.
Structuring the Organization and Process for Success.
Differences of ABM and ABC Staffing.
Driving Results.
Additional Considerations for Financial Services.
Chapter 5 ABC/M in Shared Services.
Starting ABC/M with Shared Services.
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Expected Dialog for Planning.
Integrating the IT Model.
Driving Value within Shared Services: IS Examples.
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4. Chapter 6 Managing Organizational Change.
Importance of Organizational Change Management.
Organizational Readiness and Overcoming Resistance.
Your Role as Change Agent.
Chapter 7 Avoiding the Pitfalls: Lessons Learned.
ABC Lessons Learned.
ABM Lessons Learned.
Chapter 8 Beyond ABC/M.
Portable Skills.
Adjacent Careers.
In Conclusion.
Appendix: ABC Model and Cost Object Reporting Rules and Assumptions.
Modeling Rules and Assumptions.
Cost Object Reporting Rules and Assumptions.
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