1.
ALIN VLAD
THE POWER OF
EMPATHY IN DRIVING
CONVERSIONS

2.
Câte ceva despre mine
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Director of Online Sales & Marketing la Heimdal Security,
blogger allinbound.ro & alinvlad.com, Full Stack
Marketer pasionat de Inbound Marketing și Marketing
Automation. Obsedat de Growth Marketing.

3.
HOW DO YOU DEFINE EMPATHY?

4.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Brené Brown on Empathy

5.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

6.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
• What are their
pain points when
using your
product?
• What do they say
or feel when using
your product,
whether in private
or public?
• What do they see
when they use
your product?
What is the
environment?
• How do they think
about their fears
and hopes?
Thinking Seeing
DoingFeeling
Empathy Map

7.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

8.
LIVREAZĂ VALOARE ÎN MOD CONSISTENT
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

9.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

10.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

11.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

12.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

13.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

14.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

15.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

16.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
What problem does Heimdal FREE solve for you?

17.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
What is the likelihood that would recommend Heimdal FREE to a friend or colleague?

18.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
What problem does Heimdal FREE solve for you?

19.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
What is the likelihood that would recommend Heimdal FREE to a friend or colleague?

20.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

21.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

22.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS

23.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Ongoing Empathy

24.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Ongoing Empathy

25.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Ongoing Empathy

26.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Ongoing Empathy

27.
ALIN VLAD – THE POWER OF EMPATHY IN DRIVING CONVERSIONS
Ongoing Empathy

28.
MULȚUMESC PENTRU
TIMPUL ACORDAT!
alinvlad.page amvlad
www.alinvlad.com