SlideShare a Scribd company logo
1 of 15
You may want to drive…You may want to drive…
Justin Macdonald | jmacdonald@deseretdigital.com
Brian Hoopes | bhoopes@deseretdigital.com
The Trusted Digital Voice
The ProblemThe Problem
The Trusted Digital Voice
Wait – where are you going?Wait – where are you going?
Some ads have high bounce rates.
The Trusted Digital Voice
cXense ObservationscXense Observations
Users appear to be coming from Facebook and then
leaving.
The Trusted Digital Voice
HypothesisHypothesis
The Trusted Digital Voice
We believe that users
aren’t presented with
deeper content, so
they turn around and
go back to where they
came from.
Move along – nothing more to see hereMove along – nothing more to see here
The Trusted Digital Voice
If we present the user with other relevant content, we
will decrease the bounce rate.
Hey wait – check this out!Hey wait – check this out!
The Trusted Digital Voice
ImplementationImplementation
The Trusted Digital Voice
Using the cXense recommendation engine we are
displaying a few relevant cars to the user. The user will
be able to scroll through the cars to see if there is an
item that they might be interested in.
Recommended carsRecommended cars
The Trusted Digital Voice
Our competition does not use recommendations to try
to keep users around.
Other large e-commerce sites do, but not in the
classifieds space.
We’ll be the first!We’ll be the first!
The Trusted Digital Voice
This is live in the Cars section of KSL.com.
•Go to www.ksl.com/auto
•scroll down a bit to the ads
•Click on one that you are interested in
• Or click on this link http://www.ksl.com/auto/listing/1433051
•Scroll down to the bottom of the information
•Check out the other recommended cars
It’s alive!It’s alive!
The Trusted Digital Voice
If this is deemed a success. We can easily deploy it
across all of the classifieds verticals (cars, jobs, homes,
and general.) We can also push it to the other e-
commerce verticals on KSL.com.
Deploy, deploy, deploy!Deploy, deploy, deploy!
The Trusted Digital Voice
ResultsResults
The Trusted Digital Voice
Early results are in – it’s a success! (maybe)Early results are in – it’s a success! (maybe)
In the few hours that widget has been live we have
seen 33,662 impressions and 699 clicks. This is a 2.08%
click through rate.
The Trusted Digital Voice
Questions?Questions?

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Deseret Media - Editors Lab project -

  • 1. You may want to drive…You may want to drive… Justin Macdonald | jmacdonald@deseretdigital.com Brian Hoopes | bhoopes@deseretdigital.com
  • 2. The Trusted Digital Voice The ProblemThe Problem
  • 3. The Trusted Digital Voice Wait – where are you going?Wait – where are you going? Some ads have high bounce rates.
  • 4. The Trusted Digital Voice cXense ObservationscXense Observations Users appear to be coming from Facebook and then leaving.
  • 5. The Trusted Digital Voice HypothesisHypothesis
  • 6. The Trusted Digital Voice We believe that users aren’t presented with deeper content, so they turn around and go back to where they came from. Move along – nothing more to see hereMove along – nothing more to see here
  • 7. The Trusted Digital Voice If we present the user with other relevant content, we will decrease the bounce rate. Hey wait – check this out!Hey wait – check this out!
  • 8. The Trusted Digital Voice ImplementationImplementation
  • 9. The Trusted Digital Voice Using the cXense recommendation engine we are displaying a few relevant cars to the user. The user will be able to scroll through the cars to see if there is an item that they might be interested in. Recommended carsRecommended cars
  • 10. The Trusted Digital Voice Our competition does not use recommendations to try to keep users around. Other large e-commerce sites do, but not in the classifieds space. We’ll be the first!We’ll be the first!
  • 11. The Trusted Digital Voice This is live in the Cars section of KSL.com. •Go to www.ksl.com/auto •scroll down a bit to the ads •Click on one that you are interested in • Or click on this link http://www.ksl.com/auto/listing/1433051 •Scroll down to the bottom of the information •Check out the other recommended cars It’s alive!It’s alive!
  • 12. The Trusted Digital Voice If this is deemed a success. We can easily deploy it across all of the classifieds verticals (cars, jobs, homes, and general.) We can also push it to the other e- commerce verticals on KSL.com. Deploy, deploy, deploy!Deploy, deploy, deploy!
  • 13. The Trusted Digital Voice ResultsResults
  • 14. The Trusted Digital Voice Early results are in – it’s a success! (maybe)Early results are in – it’s a success! (maybe) In the few hours that widget has been live we have seen 33,662 impressions and 699 clicks. This is a 2.08% click through rate.
  • 15. The Trusted Digital Voice Questions?Questions?

Editor's Notes

  1. This PowerPoint Template includes a series of slide masters with predefined layouts and color schemes for formatting slides Slide Masters are displayed when you right click on a slide and select Layout from menu