2. 1. Personnel – Training & Development
• Purpose of training is basically to enhance the skill
sets of employees so that they can produce the
best result for an organization.
• Objectives
1. To introduce work culture & environment.
2. To know the skill set which is required to do the job.
3. To introduce new technology.
4. Increase the knowledge level of employees.
5. To reduce accidents because of lack training.
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3. 1.1 Types of Training
• Induction Training
• Skill Enhancement
1. Induction Training
• Induction training plays important role for new
employees to become productive & quick in their
new job or work.
• It avoids major & costly mistakes by new people
who don’t know the techniques of their new jobs.
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4. • Induction training includes following areas:1. Introduction to the products of the company.
2. Understanding & learning about the duties of job.
3. Introduction to new colleagues.
4. Seeing the layout of the premises of organization.
5. Understand values and aims of the business.
6. Learning about the internal working of organization
7. Understand policies of the business.
8. Know the rules and regulations.
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5. Advantages of Induction Training
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New employees feels comfortable in organization.
Job profile is focused.
Person understand the goals & objectives.
Understand rules, regulations, policies.
Becomes friendly with new colleagues.
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6. Disadvantages of Induction Training
• New employee may be confused on first day
because of long induction programs.
• If proper induction is not done the job profile may
not be understand by new person.
• New person may not understand every part
delivered in the induction training.
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7. 2. Skill Enhancement
• Skill enhancement training is generally on the job
training.
• It helps employees to enhance their present skills of
work.
• Methods
1. Demonstration:- it is showing the trainee how work
has to be done.
2. Coaching:- it involves the training by experienced
person or expert person to the new employee.
3. Job rotation:- different jobs are assigned to
employee to check the performance.
4. Projects:- new employees may join a project team
which gives exposure to the person to know the
other sides of business.
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8. Advantages of Skill Enhancement
• Employee exactly understands what the job is and it
has to be performed to increase the productivity.
• A wider range of skills can be acquired by the
employee
• Employee gets an opportunity to learn from expert.
• The confidence level of employee increases.
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9. Disadvantages of Skill Enhancement
• Training could be expensive.
• Working time may be lost
• Employees may take training and leave the present
job.
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10. 2. Leadership and Motivation
2.1 Leadership
• A leader is a person who leads the group of people
in an organization.
• Leaders of a business organization need to
motivate the employees to achieve the goals of an
organization.
Principles of Leadership: 1. Understand yourself & do self improvement.
2. Find out & take responsibilities.
3. Be technically expert.
4. Make clear, timely and sound decisions.
5. Be a good role model for employees.
6. Keep consistent communication.
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11. 2.1.1 Types of Leadership
1.
2.
3.
4.
Autocratic Leadership
Bureaucratic Leadership
Democratic Leadership or participative Leadership
Laissez-faire Leadership
1. Autocratic Leadership : • Do not trust employees
• Do not allow employee to give their inputs.
2. Bureaucratic Leadership : • want to do everything according to procedure or
policy
• Don’t work without approval of top level.
• Enforce the rules and regulations.
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12. 3. Democratic Leadership or participative Leadership
• Develop plans to evaluate employees performance
• Permits employees to establish goals.
• Supports employees to grow on the job and be
promoted them.
• Recognizes and encourages achievement of
employees.
4. Laissez-faire Leadership
• Provides very little or no direction to employees.
• Gives full freedom to employees.
• All authority or power is given to the employees
who can determine goals, make decisions and
resolve problems on their own.
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13. 2.2 Motivation
• “ The process that initiates, guides and maintains
goal oriented behaviors.”
Two Types of Motivations: 1. Intrinsic Motivation: • Intrinsic motivation reflects the desire to do
something because it is enjoyable.
• If the person is intrinsically motivated, he would not
be worried about external rewards like awards,
money or praise.
• A person enjoys and is sufficient for a person to do
that activity again in the future.
• Example : - writing poems, short stories, playing
games etc.
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14. 2. Extrinsic Motivation : • Extrinsic motivation is desire of a person to do
something for external rewards like praise, awards
and money etc.
• People may not enjoy the activity what they do.
• Example : - Writing stories for selling it for getting
money out of it.
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16. Industrial Legislation
• Industrial legislation gives a platform for employer as
well as employees to settle their disputes and
problems.
• It defines some industrial acts
• Advantages of industrial acts
1. Solves problems among employees
2. Solves problems between industry and employees
3. Settle problem among industries.
4. Helps worker to get justice.
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18. 1. Factory Act
• The Factory Acts were a series of Acts, to limit the
number of hours worked by the workers i.e. women,
children or Adult person.
• It has provisions relating to the health, safety and
welfare of workers as well as their working
conditions, safety measures & other facilities to
enhance their welfare.
• The main aim of Factory Act 1948 is to protect
factory workers from dangers to their health from
machines, adverse working conditions in the
factories.
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19. Provisions of Factory Act
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Health Provisions
Safety Provisions
Welfare Provisions
Employment of Young Persons
Annual leave with Wages
Dangerous Operations
Enforcing Authority
Accidents and Diseases
Miscellaneous Provisions
Offences and Penalties
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20. Provisions regarding working hours
• Hours of work:- No adult worker shall be allowed to
work in factory for more than 48 hours in a week & 9
hours in a day.
• Holidays: - No adult worker shall be allowed to work
in factory on weekly holiday.
• Overtime Wages: - when worker works for more
than 9 hours in a day or 48 hours in a week, he shall
be entitled to wages at the rate of twice his
ordinary rate of wages.
• Employment of Women: - no women shall be work in
any factory except between 6 a.m. to 7 p.m.
• Restriction on double employment: - No worker shall
be allowed to work in any other factory.
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21. 2. Employee State Insurance (ESI Act)
• ESI Act passed in 1948.
• Following are the benefits under ESI Act:1. Funeral benefit:• If an insured employee dies, the eldest serving
member of his family is entitled to reimbursement of
such expenditure subject to maximum of Rs.2500
(W.E.F. December,2000)
• The claim for the funeral expenses should be
submitted with prescribed document and form
within three months of the death of the insured
employee
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22. 2. Maternity benefit:• A periodical cash benefit is payable to an insured
woman employee, in case of confinement,
miscarriage, medical termination of pregnancy,
premature birth of a child or sickness arising from
pregnancy etc.
3. Disablement benefit:• It is payable to an employee who is injured in the
course of his employment and is permanently or
temporarily disabled or contacts any occupational
disease.
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23. 4. Dependents benefit:• If any employee dies during any period for which he
is entitled to a cash benefit, the amount of such
benefit shall be payable up to & including the day
of his death.
• The amount of benefit shall be paid to the nominee
or where there is no nomination, then the legal
representative of the employee.
5. Medical benefit:• Medical care and treatment is provided free of
charge to insured workers during their sickness and
employee injury.
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24. 6. Sickness benefit :• Periodical payments to insured person in case of his
sickness duly certified for not more than 56 days all,
during continuous period.
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25. 3. Workman Compensation Act
• It is an act to provide for payment by certain
classes of employers to their workmen of
compensation for injury in accident.
• The object of awarding compensation is to replace
the actual loss suffered by the workmen.
• Provisions under Workman compensation Act:1. Compensation in respect of diseases.
2. Compensation to include medical aid.
3. Compensation in fatal cases.
4. Compensation in the case of permanent or
temporary incapacity.
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26. 4. Industrial Dispute Act
• industrial dispute can be defined as any dispute
differences between employers and employers or
employers and workman or workman and workman.
• Causes of industrial disputes:1. Demand for higher wages.
2. Non-implementation of bonus schemes
3. Demand for working condition
4. Failure to recognize Unions
5. Demand for proper leave Rules
6. Over time payments
7. Political interference
8. Punishment to workers
9. Insecurity of service
10. Wrong policy or decisions
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27. • Provisions under Industrial Acts: 1. Dismissal or workers:- removal of worker from the job.
2. Suspension of workman:- temporary removal of worker
from the job.
3. Closure:-employer closes the business.
4. Lock-out:- temporary closing of a place of business not
the actual business itself.
5. Retrenchment:- it is the termination of the service of
workman for any reason whatever except as
punishment inflicted by way of disciplinary action. It
does not involve retirement of worker or termination of
the service of a worker.
6. Settlement:- it includes written agreement between the
employer and workmen.
7. Strike:- refuse to continue the work under a common
understanding of any number of workers.
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