This video is presented by USEP's BSIT student Juan Dela Cruz under Mr. ND Arquillano as a partial fulfilment for Elective 4 -E-Commerce

1. eCommerce

2. Introduction
Even today, some considerable time after
the so called Internet revolution. The
electronic commerce (e-commerce) remains a
relatively to a new emerging and constantly
changing area of business management and
information technology. It is about buying and
selling goods and services over the Internet

3. E-commerce fundamentals
• Evaluate changes in business relationships
between organizations and their customers
enabled by e-commerce
• Identify the main business and marketplace
models for electronic trading
• Describe different revenue models and
transaction mechanisms available through
hosting an e-commerce site.

4. E-business infrastructure
The share of total economic infrastructure used
to support electronic business processes and
conduct electronic commerce transactions. It
includes hardware, software, telecommunication
networks, support services, and human capital used
in electronic business and commerce.

5. Supply chain management
It is the management of a network of
interconnected businesses involved in the
provision of product and service packages
required by the end customers in a supply
chain. Supply chain management spans all
movement and storage of raw
materials, work-in-process inventory, and
finished goods from point of origin to point of
consumption

6. Email marketing
It is directly marketing a commercial
message to a group of people using email. In
its broadest sense, every email sent to a
potential or current customer could be
considered email marketing. It usually involves
using email to send ads, request business, or
solicit sales or donations, and is meant to
build loyalty, trust, or brand awareness.

7. Customer relationship management
It is an information industry term for
methodologies, software, and usually Internet
capabilities that help an enterprise manage
customer relationships in an organized way.
For example, an enterprise might build a
database about its customers that described
relationships in sufficient detail so that
management, salespeople, people providing
service.

8. Service management
It is an IT service management discipline.
The objective of change management in this
context is to ensure that standardized
methods and procedures are used for efficient
and prompt handling of all changes to control
IT infrastructure, in order to minimize the
number and impact of any related incidents
upon service.

9. M-Commerce
It is about the explosion of applications
and services that are becoming accessible
from Internet-enabled mobile devices. It
involves new technologies, services and
business models.