1. Mobile: +971 52 828 3266
E-mail : amalfasheh@me.com
AmalJammalieh(CAMS-CICO)
Objective
Looking for a position in a reputable financial institution to improve my 11 years’ experience in diverse
fields which gained me the many skill in GRC programs, KYC/CDD/EDD/CIP plus Retail/Consumer
management.
Proactive, dedicated, good background in developing and conducting risk assessments, well networked
and highly successfulbranch manager with extensive customer service experience and of working to set
schedules and deadlines .Boasting a strong background of supporting staff & senior management ,as well
as possessing an excellent commercial approach to solving problems and developing business .
Employment:
March 2015 – Today Mashreq Bank – UAE
Senior Compliance
 Developed dynamic monitoring programs for risk based categorization, reliable tracking and adequate
resolution of compliance issues; updating management with progress on issues falling in the most
significant.
 Review account opening based on the customers risk rating and required information/documents.
 Develop and update the sanction list based on the new sanctions including internal list.
 Review consumer and corporate account new facilities and facility renewal including public domain
review.
 Managing the KYC data update for all customers and accounts.
 Maintain a completed regulatory inventory matrix and closing the gaps after walking through the
process.
 Coordinate with line of business heads on all new processes, sanctions and Central Bank requirements
 Conduct specialized training for each LOB based on their requirements and issue a monthly awareness
email to all LOB heads with all new issues.
 Handle a quality review for all the high risk cases which have been cleared from the compliance.
 Following on all business responses.
July 2013 – March 2015 Arab Bank - UAE
Senior officer - Regulatory Compliance
 Clearing the Safe watch (Swift transactions checking system) detections after review.
 Reporting to the Central Bank & GRC with the suspicious activities after a full EDD.
 Policies & procedures are adequate to insure compliance with applicable regulations in the UAE and
Jordan, and following to close all gaps, mainly UAE Central Bank regulations.

2. Mobile: +971 52 828 3266
E-mail : amalfasheh@me.com
 Adequate understanding of compliance risks. Controls in place to mitigate compliance risks.
 Support in the review of new products or services and make sure it’s complied with CB-UAE
regulations.
 Review and work on finalizing alerts received on AML system after completing a full EDD.
 Coordinate and cooperate with LOB regarding information and KYC on their customers.
 Complete a compliance review with full EDD on high risk classified corporate customers and facility
renewal.
 Account opening review and approval for high risk customers.
 Training on better understanding AML & Compliance requirements.
Nov 2006- July 2013 Arab Bank – Jordan
Branch Manager
 Developing, implementing and maintaining a business plan for the branch.
 Coordinating sales, purchasing, distribution, warehousing and staff costs.
 Focusing on achieving customer acquisition, retention and cross sales.
 Managing the daily activities of the branch.
 Enforcing the company’s policies, principles and procedures.
 Inspiring and motivating staff.
 Identifying then addressing team training and development needs.
 Coaching and developing staff to do more than better.
 Adherence to regulatory requirement.
 Providing excellent service to customers, interpreting, analyzing and producing sales & financial data.
 Enhancing awareness of the company branch and brand.
 Liaising with the area manager to develop innovative marketing strategies.
 Communicating clear business messages to staff.
 Responsible for dealing with complex and diverse managerial problems.
June 2006-Oct 2006 Standard Chartered Bank
Personal Financial Consultant
Provide customers (including prospective customers) with information about SCB, and to sell of customer
banking products.
Certificates
 CAMS (Certified AML Specialist)
 CICO (Certified International Compliance Officer)
Training
 June 19-30, 2005 Social Security Corporation
• Full review of related lawsand regulations
• Review of previous annualreports,and actuarialreports conducted for SSCinternalpurposes.
Participated in a study that aims to assess the performance of SSC branches.
 Feb 1-28, 2005 Arab Assurers

3. Mobile: +971 52 828 3266
E-mail : amalfasheh@me.com
Training in health insurance
Skills:
 Implementing change effectively.
 Strong people Management skills.
 Proven ability to win new business.
 Excellent mentoring and motivational skills.
 Extensive product knowledge.
 Financially and commercially aware
 Excellent knowledge of Microsoft Office applications
 Courses in JAVA,Data Structures,C++, Pattern Recognition
 Excellent communication skills.
 Excellent team player.
Languages:
 Arabic, mother tongue
 English, Very good.
Education:
2002-2006 University of Jordan B.A.,Actuarial Sciences
1990-2002 Roman Orthodox School Scientific
References will be furnished upon request.