Should health care organizations change directional and adaptive strategies often? Explain your answer. Solution Change has become constant, pervasive, and persistent in health care and can be defined as the process of making something different from what it was.2Implementing a new patient care process requires significant change and attention to the change process. Often, success hinges on a carefully laid plan. The task of changing a patient care process is no small feat. Key, singular processes involved with an outpatient visit or an inpatient stay with triage, admission, treatment, disposition, transfer, or discharge, are core to the functioning of the whole health care organization and are directly and indirectly connected to care outcomes and patient flow. From patients to the entire multidisciplinary team, the number of people affected is far reaching. Focusing on key concepts, such as your leadership skills, how people respond to change, and implementation strategies, will help you begin successful process improvement..