Value proposition presentation why choose allthingstelecom 02-13-2012

2. Is this who you’ve been ordering your phone & data services from? Lots of choices are great…but where does support come from? YOUR TYPICAL CARRIER “BROKERS” All Things Telecom and Wireless St Louis, MO - 314-266-9234

4. Our Value to SMB’s All Things Telecom and Wireless St Louis, MO - 314-266-9234 All Things Telecom Value Points SMB’s Benefits Dedicated Support Direct carrier source; saves time and money for you Quotes, Proposals Expertise Easy, smooth and allows you to stay doing exactly what you need to ensure your business isn’t impacted Design, Planning Support Direct Carrier access, telecom experts strengthens your reach. Potentially opening more opportunity for you to offer Install, cut-over Support Gain an element of control during implementations, troubleshooting Extensive Carrier Access/Support (Tier 1) Only Tier 1 carriers, reliability AND the support of All Things Telecom Access to Carrier Training, Certification and Education (via our partnerships) Our resources for training, education and marketing become yours as well You call us…we get it done…for you…for your customer…it’s that simple! Our support to your team is truly an invaluable asset to your team and you will notice immediate gains in your productivity, effectiveness and overall satisfaction from your clients AT&T Mobility Solutions, Wireless Convergence (this is very fresh, we can both take advantage)

5. Provided Support Examples All Things Telecom and Wireless St Louis, MO - 314-266-9234 All Things Telecom Support Provided to all clients PRE-SALES (Customer usually has little to no responsibility) POST-SALES Research & Discovery Process All management and coordination during order processing and install scheduling provided Info Gathering, LOA, CSR Reports, Bills Install/Turn Up Dates scheduled with all parties including carrier/s at time of turn up Carrier Interaction Maintenance and General Support provided Customer Interaction (onsite, phone, anything that is needed to get complete set of info) Billing Support for Client Accounts Payable, Corrections requested if needed Preparation and Construction of Inventory Reports (customer ready) Training for any carrier related services, client web portals or billing explanations Report Meeting to describe completely what R&D turned up, what it means, how to move forward Lifecycle Billing, Troubleshooting, Dispute Support Provided (for a fee) Expert Carrier Consulting, Recommendations, Design & Planning Annual Inventory and Assessments, Billing Summary Provided (for a fee) Pricing, Negotiating, Customer Ready Proposals (customizable as needed) Carrier Expert order processing, contract preparation, order entry/confirmation Complete management between carrier/s, client vendors, client Pre-turn up configuration, design coordination with IT, PBX and other vendors to ensure circuits are turned up/configured properly

11. Audits/Inventory/Bill Review Complete Report Sometimes a complete audit/inventory and report providing every single minute detail is just the thing to “ start from scratch ” and then begin designing a plan for new circuits. Most vendors and or clients are not able to get this kind of “ fresh start ” in regard to their existing telecom infrastructure…we are changing that with every client we serve! This is a very long and time consuming task and most time very, very complex. ( which is one reason most companies have never completed one themselves ) 95% of the Audit/Inventories we complete show: a. Hidden Errors ( which we correct ) b. Extra Services ( sometimes no one knows where they come from ) c. Allow the customer or IT Firm to develop a TRUE technology plan d. Drastic savings in monthly spending ( sometimes over 50%) e. Resulting in options to increase technology f. Or paying for new hardware/both g. Provide a peace of mind and the ability to make sound decisions All Things Telecom and Wireless St Louis, MO - 314-266-9234

13. Dedicated End-to-End Support (All Things Telecom Clients) Q . How much time will you/your team consume dealing with the carriers and all other vendors next time you need to order/change services on things like: a. Their Carrier Services are down or configured wrong b. You don’t have anyone direct to call to resolve problems or make changes Q. How valuable would it be to have the Carrier on your side and someone else handling things like: a. During design and planning b. Before the cut over c. Anytime you are onsite or need support for your business or end-users Q. How much more efficient could you be for your business if you had the edge we can provide? A. As a client of All Things Telecom you can expect 100% commitment for each and every project you bring to our team. Guaranteed ! A. Our clients experience support from us they don’t get from anyone else. This support and commitment to our clients has extraordinary benefits for all SMB’s and their bottom line. All Things Telecom and Wireless St Louis, MO - 314-266-9234

14. A Few Questions to Decide if Our Services May Be Needed 1. You wonder if your organization needs all of the communication services you are paying for. Please answer this for yourself with either True or False 2. Or possibly you can’t get anyone to help you figure what you even have. 3. We can not afford to hire an (additional) IT person but we need help on our carrier and services all the time. 4. We have someone within our office who has the knowledge and experience to negotiate our cell phone contracts, keep up with billing errors and or issues and make sure we always have the best plans available. 8. You (and/or your staff) spend more than 5 hours a month working on managing communication issues and services. 5. You have no plan of action should your IT person quit or not be available for some reason. 6. You know who provides your telephone/cellular/data/internet services and you can make one call for resolution of any problems. 7. You rarely (or never) audit your telephone, long distance, or cell bills because they are too confusing. 9. Your information technology department is overloaded and does not have time to perform routine systems and networks maintenance on a regular basis. 10. We have someone within our office who has the knowledge and experience to negotiate our local, toll and internet contracts, keep up with billing errors and or issues and make sure we always have the best plans available.