2. The Objective of this document is to provide a sound strategy for resuming
businesses post COVID-19 lockdown. It also provides a framework for social
distancing, right sanitization guidelines, workplace norms among others to
ensure safety and hygiene for internal and external clients which will remain
of utmost importance.
Note :- Details mentioned in this presentations are the suggestions
which may differ site to site and are flexible as per client limitations
Objective
3. COVID-19 is an unknown enemy that over 200 countries across the globe are
trying to protect its citizens from. According to the World Health Organization
(WHO), COVID-19 spreads when people touch their eyes and nose after coming in
contact with an infected person or contaminated surfaces or objects. Objects get
contaminated when droplets from an infected person fall on them through
coughing, sneezing or exhalation. In other words, it spreads in a manner similar to
that of flu.
Social distancing seems to be the only way to control the spread of this virus. A
complete lockdown seems to be the only effective way to effect social distancing.
India too has taken timely measures to contain the spread of the pandemic
including imposing a 21-day lockdown.
Organizations that are prepared for the new reality with a complete SOP will reap
the benefits. The days immediately after re-opening sites & corporate offices post
COVID-19 lockdown will be critical . They will have a difficult yet crucial task of
ensuring safety and hygiene and instilling confidence in both internal and external
customers/ Residents / Campus etc in every possible way.
COVID-19
4. Precaution Is Only Cure
Social Distancing Measures
Communication Measures
Site Entrance
Record Keeping
Elevators
Centralize Air Conditioning
Improving Air Quality
Utilities Rooms
Washrooms & Ventilation
Common Area Sanitization
Office Culture
Cafeteria
Traffic Management
Stores Operations
Waste Management
AarogyaSetu App
5. Social Distancing Measures
Cancel all non-critical meetings, recreational
activities, locker room access and mock drills.
Define maximum occupancy limit for all buildings
and enclosed areas
Cancel access of visitors to organization's
facilities/premises
Restrict loading / unloading activities to ensure
minimal interaction between personnel
Space out employee amenities with using of queue
managers
Stagger shift timings to maintain social distancing at
the start/end of shifts.
6. Communication Measures
Display approved signage across the facility
mandating social distancing
Use Public Announcement (PA) systems for
broadcasting messages reinforcing social
distancing mandate
Keep communicating and promoting the
message that people need to stay at home
even if they have any symptoms related to
COVID-19.
7. Facility Entrance
Site Entrance:- Each site should have single
entry & exit for easy monitoring
Display signage at site main entrance &
across the facility mandating social
distancing
Use temperature guns to note and records
staff and visitors body temperature. Social
distancing marking to be ensure for same.
Extra precautions to be taken while
handling foreign visitors. His travel history
along with medical report should be
demanded and cross verified with
authorities.
Keep sanitizers bottles and solutions OR
hand wash facility with soap. Encourage
employees to wash their hands with soap for
20 seconds before and after using wash
rooms.
8. Record Keeping
Body Temperature record of site team
Body temperature of visitors who are on and above 99F
Record of all visitors visiting at site with date and IN/OUT time
Records of staff travel to abroad in last 01 month .
Staff deployed in Washroom cleaning .
Stock details of sanitizers / Liquid soap / PPE / Body suits etc.
Details of nearest Covid 19 government center .
Details of staff working at site on daily.
Biometric to be avoided for staff attendance .
Suspect cases has to be reported to local authorities like nearest Government Covid 19
center / Police station .
Note :- Paper less record keeping will be appreciated
9. Identification Suspect Case
Suspect Case For reporting / Record Keeping:
A patient with acute respiratory illness (fever and at least one sign/symptom of respiratory disease
(e.g., cough, shortness of breath) AND a history of travel to of residence in a country/area or territory
reporting local transmission (See NCDC website for updated list) of COVID-19 disease during the 14
days prior to symptom onset;
OR
A patient / Health care worker with any acute respiratory illness AND having been in contact with a
confirmed COVID-19 case in the last 14 days prior to onset of symptoms;
OR
A patient with severe acute respiratory infection (fever and at least one sign/symptom of respiratory
disease (e.g., cough, shortness breath) AND requiring hospitalization AND with no other etiology that
fully explains the clinical presentation;
OR
A case for whom testing for COVID-19 is inconclusive Laboratory Confirmed case: A person with
laboratory ..
Read more at:
https://economictimes.indiatimes.com/news/politics-and-nation/government-issues-guidelines-for-
notifying-covid-19-affected-persons-by-private-
institutions/articleshow/74680855.cms?utm_source=contentofinterest&utm_medium=text&utm_campaig
n=cppst
10. Elevators
Extra precautions to be given by
end-users while using elevators
•Dedicated manpower to be
deployed
for cleaning & disinfect elevator LOP,s
& COP,s , hand rail support and
panels every half an hour.
•End users to push the LOP & COP
push buttons with their match sticks
/ tooth sticks or By using personal
pen .
Note :- If pen is used it is to be
sanitized by washing it with
soap solution or by using sanitizer.
11. Elevators & Lobbies
Extra precautions to be given by end-users
while using elevators
•End-users to face opposite directions to
each other inside lift car. Safest is to use
corners of lift car (depending on the size of
the elevator) and to maintain social distance .
•Ensure proper demarcation to stand at
distance in the elevator lobbies .
•Elevators to be used as per occupancy of the
building. Grouping of elevators suggested for
lift operations as per site requirements .
12. Centralize Air Conditioning
•Further open minimum outdoor air dampers, as high as 100%, thus
eliminating recirculation (in the mild weather season, this need not affect
thermal comfort or humidity, but clearly becomes more difficult in extreme
weather).
•Cleaning of filter has to be done after switching off the AHU.
•Please ensure to clean the floor surface of AHU room and surrounded areas of
Hanging AHU’s after disinfection treatment of AHU’s.
•Please ensure to clean the floor surface of AHU room and surrounded areas of
Hanging AHU’s after disinfection treatment of AHU’s. Please ensure no cleaning
water staging neither within AHU cabined nor on floor surface.
•First and foremost ensure that the person deployed for cleaning is not infected and
using proper PPE kits.
•Use best disinfectant and cleanser available in market, if any disinfectant not
available just clean it with soppy water but ensure that the along with AHU filters
and cabinets are thoroughly scrubbed for 20 seconds with soppy water solution and
then cabinets are thoroughly scrubbed for 20 seconds with soppy water solution and
then rinse or wipe with clean water.
13. Centralize Air Conditioning
•Please ensure the AHU’s switch on to nominal speed at least 2 hours before and after the client
operation.
•Study says that COVID19 inactive and dry in an environment where humidity in air 40-70%, so
maintain it recommended level.
•The temperature has to be maintained within 26 to 30 degree centigrade.
•Please ensure no leakage in heat recovery system.
•The doors and air space has to keep open for maximum air circulation.
•The washroom exhaust air discharge cut and AHU fresh air cut should have a good distance so
that air dilution can be avoided.
14. Suggestions For Improving Air Quality
•Consider portable room air cleaners with HEPA filters.
•Consider UVGI (ultraviolet germicidal irradiation), protecting occupants
from radiation, particularly in high-risk spaces such as waiting rooms,
prisons and shelters.
•Photohydroionization (PHI) technology can be used. This oxidation
technologies is a group of oxidants known as Hydro peroxides. .Hydro-
Peroxides are either destroying the microbe through a process known as
cell lying or by changing its molecular structure and rendering it harmless.
NOTE :- The air dampers / air nozzles/ filtered air flow in common
areas should be diverted towards upwards to avoid direct flow to end
users to avoid to give traveling media to the virus through the direct
air flow from one person to other .
15. Utilities Rooms
•All utilities rooms to be sanitized with use of
recommended chemicals every alternate
days. DG Room / LT Room/
WTP/STP/Electrical meter rooms floors .
•Hygiene of equipments to be maintained .
•Ventilation system of utilities rooms to be
operational and to be kept in use .
•All basic tools to be cleaned . Non electronic
tools may be cleaned with soap solution like
spanners / screw drivers / tool box etc.
16. Washrooms & Ventilation
Ensure availability of PPE (Masks, Gloves)
for individuals engaged in housekeeping
processes specially cleaning of washrooms.
Place liquid soap at all times, be disinfected
02 hourly bases.
• Flushing of WC to be only done after putting
seat cover .
•Washroom exhaust fans to be run round along
with all windows of washrooms to be closed to
maintain negative pressure in washroom.
• To avoid air dilution between AHU &
washroom the exhaust air discharge cut and
AHU fresh air cut should have a good distance
so that air dilution can be avoided.
17. Common Area Sanitization
Establish protocols and processes for
sanitization. Sanitize all surfaces using
VIREX II OR Hypo Chloride at common
areas that are frequently touched at
least once every 4 hours .
All surfaces like, Doors, Door Handles,
DFMDs, Reception Counters, Elevator
Call Buttons, Elevator car inside call
buttons must be disinfected on regular
intervals by dedicated manpower.
18. Office Culture
Employee Working Cadence
Essential meetings to be done in open for
maintaining social distancing .
Encourage remote working for as long as
possible.
Conduct virtual meetings using online
apps/platforms (Skype, hangout, Webex)
Stagger shifts as much as possible
Suggest each individual should carry personal
cup/glass .
Employee Communication
Provide all employees with training on
preventing transmission of COVID-19, through
daily briefing by the site manager.
Ensure frequent communication using
WhatsApp and other communication tools
Display posters promoting respiratory hygiene.
19. Cafeteria Operations
Social distancing marking to be done at
counter .
Mandatory face mask and gloves for HK staff
and pantry boys .
Staff and end-users at cafeteria should also
maintain social distancing while using tables
.
Introduce healthy menus for employees such
as immunity-enhancing diet & avoid serving
any raw food such as salads.
Restrict the number of employees entering
the cafeteria at one point of time to prevent
gathering
20. Traffic Management
•Cars with valid RFID tags/ Passes only be
allowed in the basements OR in open parking.
Sanitization of individual cars is the
responsibility of individual but as per site specific
the sanitization may also be done at main
entrance by facility team if provision is available .
•Cab drop offs shall only be at the designated
areas, to ensure social distancing.
•Basements parking will be opened in phases
considering occupancy of building.
•Temperature checking will be continuing at the
basement ramp entries and Campus entries &
location may vary as per site specific.
•Cabs will only be allowed to enter at site with
site in-charge approval and only in case of senior
citizen / patient .
•Drivers must remain inside the cars or at driver
rooms with proper distancing in place. Any
defaulters observed will not be allowed to enter
at site .
21. Stores Operations
Floor markings to ensure social distancing while
operating store & set up prioritized issuing hours
per site requirements .
Manage stores with minimum number of staff &
sanitization spray to be done every alternate day
inside store at store items excluding electrical and
electronic items which are unpacked.
Adequate availability of disinfectants, chemical for
cold fogging, hand sanitizers, face mask, hand gloves
and other PPE must be ensured.
Ensure timely and appropriate disposal of PPE i.e.
Mask, Hand gloves to be done in a specific bin
(Yellow) placed outside of every building
PAR stock (50% of the PPE) and re-ordering levels
must be ascertained and adhered to all times.
22. Waste Management
•Segregation of waste – Three-way
segregation of waste at source must be ensured
DRY/WET/MEDICAL WASTE.
•Engagement with door-to-door sanitation
workers – The door-to-door sanitation
workers must be specifically apprised about
the contents of the waste. Staff must provide
them with personal protective equipment such
as gloves, masks, boots as a matter of duty for
their important contributions to the society.
•Handling medical waste with special care -
Used masks, gloves, tissues and other sanitary
waste must be discarded separately. One way
to do so is to wrap the sanitary waste in a
newspaper bag marking it clearly and
specifically.
23. Waste Management
Precautions that need to be exercised:
1. Precautions with handling waste –
Waste must not be dumped carelessly in cases
of missed pick-ups.
2. Avoid use of plastic – As per the
scientists of National Institute of Health,
corona virus can survive on plastic surfaces
for a considerable period of time and hence
the use of plastic must be minimised as much
as possible.
3. House Keeping team health and hygiene to
be maintained with very high standards along
with to maintain their high morale.
24. AarogyaSetu App
•AarogyaSetu App developed by Govt of
India informs, detects & alerts citizens
about COVID19 cases & helps connect to
healthcare providers.
•To support nation’s collective fight against
COVID19 & for your own safety download
AarogyaSetu App.
•The Aarogya Setu app is available on both
Android and iOS.
•It can be downloaded through the App
Store. Make sure there is no space between
Aarogya and Setu or type ‘AarogyaSetu’ in
the search bar to find the app.
•Note :- Site team and all employees
download AarogyaSetu App to support
Indian Government .
25. LETS CARES FOR EVERYONE AT SITE , SOCIETY , STATE & NATION
LETS JOIN TOGETHERE AGAINST COVID 19