5. Mobile
of US adults have a smartphone;
38% have a tablet
62%
Connected
people have access
to the Internet
3B
2014
Connected
6. Video
hours of video watched per month
6
Billion
Social
of all internet users are now ac6ve
in social media
72%
2014
Connected
Content
7. 2014
0
10
20
30
40
50
60
2005
2010
2015
2020
Rise
of
Millennials
in
the
Workforce
Tradi6onal
Baby Boomers
Gen X
Millennials
Gen 2020
Connected
Content
Workforce
14. 1 in 8 employees are
ac6vely engaged.
$550 Billion/year problem
15. Losing a quality employee is much more costly than
losing a customer
Consider the costs:
Exit Costs
Recrui6ng
Interviewing
Hiring
Orienta6on/Training
Reduced Morale
Lost Produc6vity
Customer
Dissa6sfac6on
Reduced/Lost Business
Administra6ve Costs
Lost Exper6se
Etc.
16. Losing a quality employee is much more costly than
losing a customer
Consider the costs:
1-‐2
YEARS
of
pay
and
benefits
per
employee
turnover
Plus:
External
factors
for
customers,
other
employees,
and
business
operaCon
17. % Millennial turnover
(Mul6ple Genera6ons @ Work survey)
% Leadership Gaps
(Bersin by DeloiWe, 2013)
% Skill Gaps
(Manpower, 2013)
Maintaining a Produc6ve Workforce is Hard
92
54
60
