Case Study
WGM employs many employees in several departments and maintains information about their
project team staff and the projects that they work on.
Perform CSDP step 1 ~ 6 and submit your final ORM diagram (not required to submit the results
of the interim steps only the final diagram) for the following business concern.
WGM business concern
A modern white goods manufacturing company (WGM) employs many employees in several
departments such as Product Design (PD), Manufacturing (M), Information Technology (IT),
Sales & Marketing (SM), Finance and Accounting (FA), and Human resources (HR). Each of
these departments has a department manager (DM). The chief executive officer (CEO) has
implemented a matrix approach for project teams. In a matrix organization, project team
members report to a project manager (PM) as well as their department manager. This allows the
WGM company to solve problems using a project team without having to realign the department.
With each new project the PM selects the expertise needed and contacts each of the departments
to locate and available staff member. The team then comes together to work on the project and
once completed is returned to the available pool ready for the next assignment. Whilst on the
project, each of the employees are given a Project Role. An employee will only have one role
within a project. Depending on the nature of the project and the skill required, some employees
may be on multiple projects at the same time.
The following table shows a sample list of employees including their departments and their
employment start and finish dates.
Employee ID
Employee Name
Employee Mobile
Department
Employment
Start date
End date
P3201
David
0149 634 514
PD
15/04/1991
P3202
Anjali
0146 634 527
IT
01/02/2011
31/12/2014
01/02/2018
P3203
Jack
0148 346 539
M
15/04/2002
P3204
April
SM
02/07/2016
31/12/2017
01/04/2018
05/09/2018
P3205
Hermione
0146 734 551
IT
01/03/2004
P3206
Blake
M
15/04/2018
14/12/2018
P3207
Sophia
0149 634 573
FA
12/08/2017
P3208
Kelly
PD
01/12/2020
P3209
Ali
0145 634 595
M
15/11/2018
P3210
Callum
0146 637460
M
01/03/2021
P3211
Arthur
0415 987 256
HR
05/02/2000
P3212
Sev
0413 784 512
FA
06/12/2019
P3213
Aiden
0414 784 256
SM
24/08/1999
The project details are reported and include important aspects including a description and other
relevant information needed to identify and track the project. Information recorded includes the
project name, duration, and the team details such as name, department and their role within the
project.
A project team employee has only one role in the project. As shown in the examples, the project
roles are used in a project description.
Project Role
Code
Project Manager
PM
Software Developer
SD
System Analyst
SA
Database Developer
DD
User Interface developer
UID
Tester
T
Below are 2 examples of the Project Description records these records are a summary of the
initial key project information.
During the execution of a project any project team employee that leav.
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1. Case Study
WGM employs many employees in several departments and maintains information about their
project team staff and the projects that they work on.
Perform CSDP step 1 ~ 6 and submit your final ORM diagram (not required to submit the results
of the interim steps only the final diagram) for the following business concern.
WGM business concern
A modern white goods manufacturing company (WGM) employs many employees in several
departments such as Product Design (PD), Manufacturing (M), Information Technology (IT),
Sales & Marketing (SM), Finance and Accounting (FA), and Human resources (HR). Each of
these departments has a department manager (DM). The chief executive officer (CEO) has
implemented a matrix approach for project teams. In a matrix organization, project team
members report to a project manager (PM) as well as their department manager. This allows the
WGM company to solve problems using a project team without having to realign the department.
With each new project the PM selects the expertise needed and contacts each of the departments
to locate and available staff member. The team then comes together to work on the project and
once completed is returned to the available pool ready for the next assignment. Whilst on the
project, each of the employees are given a Project Role. An employee will only have one role
within a project. Depending on the nature of the project and the skill required, some employees
may be on multiple projects at the same time.
The following table shows a sample list of employees including their departments and their
employment start and finish dates.
Employee ID
Employee Name
Employee Mobile
Department
Employment
Start date
End date
P3201
David
0149 634 514
PD
15/04/1991
P3202
4. SM
24/08/1999
The project details are reported and include important aspects including a description and other
relevant information needed to identify and track the project. Information recorded includes the
project name, duration, and the team details such as name, department and their role within the
project.
A project team employee has only one role in the project. As shown in the examples, the project
roles are used in a project description.
Project Role
Code
Project Manager
PM
Software Developer
SD
System Analyst
SA
Database Developer
DD
User Interface developer
UID
Tester
T
Below are 2 examples of the Project Description records these records are a summary of the
initial key project information.
During the execution of a project any project team employee that leaves WGM will be replaced
by another employee.
Project Description (Example 1)
Project ID
PRJ1001
Project Name
Touchpad interface integration
Project Sponsor
Research & Development
Start Date
01/02/2020
5. Budget
$1 mil AUD
Project Description
Touchpad interface integration improvement with touch sensors
Project Duration (years)
Two
Scope
Touchpad interface with motion and proximity sensors.
Note: More details including deliverables would be developed in the project documentation and
not needed here on the description
..
Project Members
Role
Name
PM
SA
SD
UID
DD
SA
Sev (P3212)
David (P3201)
Jack (P3203)
Ali (P3209)
Sophia (P3207)
Anjali (P3202)
Total Number
6
Project Description (Example 2)
Project ID
PRJ1057
Project Name
Dry and wash sensory upgrade
Project Sponsor
Whitegoods
6. Start Date
15/05/2018
Budget
$ 75 000.00 AUD
Project Description
Combination sensory upgrade
Project Duration (years)
One
Scope
Sensory detection upgraded to extend levels.
Mobile application sensory control application
Note: More details including deliverables would be developed in the project documentation and
not needed here on the description.
..
Project Members
Role
Name
PM
Hermione (P3205)
UID
David (P3201)
SA
Jack (P3203)
DD
Blake (P3206)
SD
Anjali (P3202)
Total Number
5
Employee ID
Employee Name
Employee Mobile
Department
Employment
Start date
7. End date
P3201
David
0149 634 514
PD
15/04/1991
P3202
Anjali
0146 634 527
IT
01/02/2011
31/12/2014
01/02/2018
P3203
Jack
0148 346 539
M
15/04/2002
P3204
April
SM
02/07/2016
31/12/2017
01/04/2018
05/09/2018
P3205
Hermione
0146 734 551
IT
01/03/2004
P3206