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Values, Beliefs & Human Kinds




                           Understanding Your Human Heritage


    © 2012 Denise M. Ajeto, Ed.D.

Thursday, March 29, 2012
AGENDA



          ~ Triangles & Reading Test            ~ Human Kinds
                                                    What the heck are those?
          ~ Process of Perception
                                                ~ Values Exercise
                                                    Putting it all together
          ~ Values
                 Who gives us our values?
                 What function do they serve?

Thursday, March 29, 2012
Triangles

                      PARIS                                           BIRD
                     IN THE                                          IN THE
                   THE SPRING                                      THE HAND



                                                        ONCE
                                                         IN A
                                                      A LIFETIME

  Source: Executive Diversity Services, Inc. (2002)
Thursday, March 29, 2012
Reading Test

         In raeding a wrod, the olny necassry
         tihng is taht the frist and lsat
         ltteer be at the rghit pclae. Yuor
         mnid supppleis the wrods form
         tohse cuues alnoe. It tnues out all
         tohse woorngly palced lteters.
Thursday, March 29, 2012
The Process of Perception:                   We see what we expect to see


   Brain is pre-wired to categorize
    Efficient         Fast   Survive   Evolve

   Mind is wired via relationship
   & experience (relationship)
            Parents
            Culture
            Religion         Lens
            Media
            School
            Technology

   Interpret/Navigate the world

       “Oh, I know what that means”
Thursday, March 29, 2012
Filters
                                    ~ Culture
                                    ~ Stereotypes/Generalizations
                                      (All ___ people are ...)
                                    ~ Education
                                    ~ History/Experience
                                       (You think something)




              Input                                                       Output
      Stimulus/Information                                          Behaviors/Actions/Beliefs
  (You observe something)                                             (You do something)




                             The Process of Perception
                             (How we see what we expect to see)
Thursday, March 29, 2012
All good people agree,
                           And all good people say,
                           All nice people, like us,
                           are We,
                           And everyone else is They.

                                    -Rudyard Kipling
                                     “A Friend of the Family”




Thursday, March 29, 2012
VALUES
                                   (culture)



                              What are Values?

                           Why do we have Values?

                           Who gives us our Values?

Thursday, March 29, 2012
Values
                           ~ Central “shoulds” and “oughts”

                           ~ Few in number

                           ~ Develop early in life
                               -18 months – 3 years
                               - Deeply held
                                 - Pre-verbal
                                 - Unconscious
                                 - Unexamined


                           Values we have by age 10, are the values we
                           will have our entire life, unless we have a
                           “SEE” that causes us to re-evaluate them.




Thursday, March 29, 2012
Two Kinds of Values



                                Terminal

                              Instrumental




Thursday, March 29, 2012
Terminal Values        Instrumental Values
          (Espoused Values)        (Lived Values)

   Goals or Shared Values      Behaviors or Actions
          (What)                      (How)

           World peace        What we do to express
            Honesty            or demonstrate the
            Integrity         terminal value or help
            Respect                us achieve it

              Universal              Cultural
    Most would agree these    “This is the way we do
    are good or important.    things around here.”

               Internal               Visible


Thursday, March 29, 2012
Eight Values Found In All National Cultures Studied
                              (not in priority order)


                           LOVE
                           TRUTH
                           FREEDOM
                           FAIRNESS
                           COMMUNITY
                           TOLERANCE
                           RESPONSIBILITY
                           REVERENCE FOR LIFE



  Source:
  Rushworth Kidder from the Institute for Global Ethics: “Shared Values for a Troubled World” - Jossey-Bass, 1994


Thursday, March 29, 2012
INDIVIDUALISM
                                                                       COMPETITION & WINNING
                                                                       MATERIAL POSSESSIONS & COMFORT
   TEN KEY AMERICAN VALUES                                             WORK ETHIC
                                                                       DOING & ACHIEVING
                                                                       COOPERATION & FAIR PLAY
                                                                       YOUTH & ATTRACTIVENESS
                                                                       PROGRESS/CHANGE
                                                                       EQUALITY
                                                                       FAMILY


 Sources:
 Gary Althen, “American Ways,” Intercultural Press, 1989.
 Edward C. Stewart & Milton Bennett, “American Cultural Patterns: A Cross Cultural Perspective,” Intercultural Press, 1994.

Thursday, March 29, 2012
HANDSHAKE:             “I have no weapon in my hand”


                           INDIVIDUALISM
                           COMPETITION & WINNING
                           DOING & ACHIEVING
                           COOPERATION & FAIR PLAY

                           BUSINESS (U.S. Mainstream)




                           COMMUNITY
                           TOLERANCE
                           RESPONSIBILITY
                           REVERENCE FOR LIFE

                           RELATIONSHIP


Thursday, March 29, 2012
EYE CONTACT:                    Showing Respect




                           Direct = Respect
                                                                           Indirect = Respect
   What message from parents?                    “Look at me when I talk to you!”

                                                 “Don’t look at me when I talk to you!”


Thursday, March 29, 2012
“HUMAN KINDS”




   Source:
   Berreby D. (2005) “Us and Them: Understanding Your Tribal Mind,” Little, Brown & Co.


Thursday, March 29, 2012
Human Kinds are roles or scripts (or norms)

                                   “Mother”
                                   “Teacher”
                                   ”Manager”
                                   “Employee”
                                   “Police Officer”
                                   “Leader”
                                   “Male”
                                   “Female”
                                   “Adult”
                                   “Child”




Thursday, March 29, 2012
Human Kinds also define who you are...
                                               ... or who you can be

                             Knowing “kind” of person you are affects:
                               ~ how you see yourself & the world
                               ~ where you belong... or don’t belong
                               ~ the choices you make


                              “Good student”        “Loser”
                              “Athletic”            “Helpless”
                              “Capable”      vs     “Ugly”
                              “Intelligent”         “Stupid”
                              “Achiever”            “Not leadership material”


                                   Other Scripts:
                                   Generational
                                   Gender
                                   Professional
                                   Cultural


Thursday, March 29, 2012
Human Kinds allow us to predict behavior -
          Which is a critical human need

                                          Survival:
                                          Friend or Foe?
                                          Share/Not Share?

                                          Security:
                                          Know how to behave / Avoid trouble
                                             “Social Contract”
                                          Avoid being ostracized
                                            (also about survival)
                                          Manage fear of uncertainty
                                            “Denial of Death”

                                          Self-esteem:
                                          Sense of belonging
                                          Sense of competence/worth
                                          Avoid SHAME



Thursday, March 29, 2012
Human Kinds = Instrumental Values

                                          Instrumental Values = Culture

                                          Strategies that a particular group develops
                                          in order to survive and successfully navigate
                                          in the larger social [organizational] world.
                                          These strategies work so well they are
                                          deemed worthy of passing on. (Schein)



                                             “This is the way we do [_____].”
                                                             or
                                              “This is what [_____] means.”




Thursday, March 29, 2012
We relish the norm, while overlooking the
                 productive potential to be found in variance.

                                            - Ken Corbett




Thursday, March 29, 2012
Exercise in Values




Thursday, March 29, 2012
EXERCISE IN VALUES

       A family of Vietnamese has come to a forest camp together. Mr. Nguyen (Mr. “Win”) goes to
       the Recreation Manager to ask if they may use the recreation facility on Monday evening for
       traditional dancing. The Manager says yes. Monday evening arrives and the Vietnamese enter
       the recreation facility to find a large group of young men using the facility. When Mr. Nguyen
       approaches Charles, the apparent leader, a confrontation ensues. Charles says the recreation
       facility is “first come, first served” and they were there first. The Vietnamese leave.

       The next morning Mr. Nguyen approaches the Recreation Manager and explains the problem.
       The Manager states that there had been a mistake since the facilities are, in fact, first come,
       first served. Mr. Nguyen is told he will need to find another place for his activities. That
       evening when the group of young men enter the facility they find that the Vietnamese are
       already there and have begun their dancing. Another confrontation occurs between Charles
       and Mr. Nguyen during which Tom, one of the young men, shouts “Why don’t you freaks just go
       back where you belong.” Peter, one of the young men, feels badly about the confrontation and
       the comment but says nothing.

       The young men leave the facility but go to the Vietnamese family’s campsite and dump garbage
       all over it. When Mai, one of the Vietnamese women, hears what has happened, she gets angry
       and smashes the headlight on one of the young men’s cars.

       The Recreational Manager is called to resolve the situation.



Thursday, March 29, 2012
Rank the six people in this story:

         1 (acted most honorably) to 6 (acted least honorably)

                First ranking:     INDIVIDUAL      2 minutes
                Second ranking:    TEAM            5 minutes

                           Mr. Nguyen    _____
                           Peter         _____
                           Rec Manager   _____
                           Charles       _____
                           Mai           _____
                           Tom           _____


        Rules:
        1. Each number can only be used once
               a. No double ranking / No ties
        2. Must have group consensus


Thursday, March 29, 2012
Lessons Learned

                                                Forced to do the activity fast &
                                                then you had to get consensus!

                                                    ~ Not enough time
                                                    ~ Not enough information




      What you were seeing were their Instrumental Values (behaviors/actions)
      What you were judging from were your Terminal Values

      Every day, we make hundreds of decisions with even less time or
      information than you had in the exercise.

Thursday, March 29, 2012
The next time you observe yourself reacting to
              something that someone is doing...


              Take a moment to pause and ask yourself:
                - Why am I reacting to this behavior?
                  - What other meanings might there be for this behavior?
                  - Is it a difference that makes a difference?
                  - Is there something cultural going on here?




Thursday, March 29, 2012
What did you learn from this session?
                              (Group Dialogue)



Thursday, March 29, 2012

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2012 values, beliefs and human kinds

  • 1. Values, Beliefs & Human Kinds Understanding Your Human Heritage © 2012 Denise M. Ajeto, Ed.D. Thursday, March 29, 2012
  • 2. AGENDA ~ Triangles & Reading Test ~ Human Kinds What the heck are those? ~ Process of Perception ~ Values Exercise Putting it all together ~ Values Who gives us our values? What function do they serve? Thursday, March 29, 2012
  • 3. Triangles PARIS BIRD IN THE IN THE THE SPRING THE HAND ONCE IN A A LIFETIME Source: Executive Diversity Services, Inc. (2002) Thursday, March 29, 2012
  • 4. Reading Test In raeding a wrod, the olny necassry tihng is taht the frist and lsat ltteer be at the rghit pclae. Yuor mnid supppleis the wrods form tohse cuues alnoe. It tnues out all tohse woorngly palced lteters. Thursday, March 29, 2012
  • 5. The Process of Perception: We see what we expect to see Brain is pre-wired to categorize Efficient Fast Survive Evolve Mind is wired via relationship & experience (relationship) Parents Culture Religion Lens Media School Technology Interpret/Navigate the world “Oh, I know what that means” Thursday, March 29, 2012
  • 6. Filters ~ Culture ~ Stereotypes/Generalizations (All ___ people are ...) ~ Education ~ History/Experience (You think something) Input Output Stimulus/Information Behaviors/Actions/Beliefs (You observe something) (You do something) The Process of Perception (How we see what we expect to see) Thursday, March 29, 2012
  • 7. All good people agree, And all good people say, All nice people, like us, are We, And everyone else is They. -Rudyard Kipling “A Friend of the Family” Thursday, March 29, 2012
  • 8. VALUES (culture) What are Values? Why do we have Values? Who gives us our Values? Thursday, March 29, 2012
  • 9. Values ~ Central “shoulds” and “oughts” ~ Few in number ~ Develop early in life -18 months – 3 years - Deeply held - Pre-verbal - Unconscious - Unexamined Values we have by age 10, are the values we will have our entire life, unless we have a “SEE” that causes us to re-evaluate them. Thursday, March 29, 2012
  • 10. Two Kinds of Values Terminal Instrumental Thursday, March 29, 2012
  • 11. Terminal Values Instrumental Values (Espoused Values) (Lived Values) Goals or Shared Values Behaviors or Actions (What) (How) World peace What we do to express Honesty or demonstrate the Integrity terminal value or help Respect us achieve it Universal Cultural Most would agree these “This is the way we do are good or important. things around here.” Internal Visible Thursday, March 29, 2012
  • 12. Eight Values Found In All National Cultures Studied (not in priority order) LOVE TRUTH FREEDOM FAIRNESS COMMUNITY TOLERANCE RESPONSIBILITY REVERENCE FOR LIFE Source: Rushworth Kidder from the Institute for Global Ethics: “Shared Values for a Troubled World” - Jossey-Bass, 1994 Thursday, March 29, 2012
  • 13. INDIVIDUALISM COMPETITION & WINNING MATERIAL POSSESSIONS & COMFORT TEN KEY AMERICAN VALUES WORK ETHIC DOING & ACHIEVING COOPERATION & FAIR PLAY YOUTH & ATTRACTIVENESS PROGRESS/CHANGE EQUALITY FAMILY Sources: Gary Althen, “American Ways,” Intercultural Press, 1989. Edward C. Stewart & Milton Bennett, “American Cultural Patterns: A Cross Cultural Perspective,” Intercultural Press, 1994. Thursday, March 29, 2012
  • 14. HANDSHAKE: “I have no weapon in my hand” INDIVIDUALISM COMPETITION & WINNING DOING & ACHIEVING COOPERATION & FAIR PLAY BUSINESS (U.S. Mainstream) COMMUNITY TOLERANCE RESPONSIBILITY REVERENCE FOR LIFE RELATIONSHIP Thursday, March 29, 2012
  • 15. EYE CONTACT: Showing Respect Direct = Respect Indirect = Respect What message from parents? “Look at me when I talk to you!” “Don’t look at me when I talk to you!” Thursday, March 29, 2012
  • 16. “HUMAN KINDS” Source: Berreby D. (2005) “Us and Them: Understanding Your Tribal Mind,” Little, Brown & Co. Thursday, March 29, 2012
  • 17. Human Kinds are roles or scripts (or norms) “Mother” “Teacher” ”Manager” “Employee” “Police Officer” “Leader” “Male” “Female” “Adult” “Child” Thursday, March 29, 2012
  • 18. Human Kinds also define who you are... ... or who you can be Knowing “kind” of person you are affects: ~ how you see yourself & the world ~ where you belong... or don’t belong ~ the choices you make “Good student” “Loser” “Athletic” “Helpless” “Capable” vs “Ugly” “Intelligent” “Stupid” “Achiever” “Not leadership material” Other Scripts: Generational Gender Professional Cultural Thursday, March 29, 2012
  • 19. Human Kinds allow us to predict behavior - Which is a critical human need Survival: Friend or Foe? Share/Not Share? Security: Know how to behave / Avoid trouble “Social Contract” Avoid being ostracized (also about survival) Manage fear of uncertainty “Denial of Death” Self-esteem: Sense of belonging Sense of competence/worth Avoid SHAME Thursday, March 29, 2012
  • 20. Human Kinds = Instrumental Values Instrumental Values = Culture Strategies that a particular group develops in order to survive and successfully navigate in the larger social [organizational] world. These strategies work so well they are deemed worthy of passing on. (Schein) “This is the way we do [_____].” or “This is what [_____] means.” Thursday, March 29, 2012
  • 21. We relish the norm, while overlooking the productive potential to be found in variance. - Ken Corbett Thursday, March 29, 2012
  • 23. EXERCISE IN VALUES A family of Vietnamese has come to a forest camp together. Mr. Nguyen (Mr. “Win”) goes to the Recreation Manager to ask if they may use the recreation facility on Monday evening for traditional dancing. The Manager says yes. Monday evening arrives and the Vietnamese enter the recreation facility to find a large group of young men using the facility. When Mr. Nguyen approaches Charles, the apparent leader, a confrontation ensues. Charles says the recreation facility is “first come, first served” and they were there first. The Vietnamese leave. The next morning Mr. Nguyen approaches the Recreation Manager and explains the problem. The Manager states that there had been a mistake since the facilities are, in fact, first come, first served. Mr. Nguyen is told he will need to find another place for his activities. That evening when the group of young men enter the facility they find that the Vietnamese are already there and have begun their dancing. Another confrontation occurs between Charles and Mr. Nguyen during which Tom, one of the young men, shouts “Why don’t you freaks just go back where you belong.” Peter, one of the young men, feels badly about the confrontation and the comment but says nothing. The young men leave the facility but go to the Vietnamese family’s campsite and dump garbage all over it. When Mai, one of the Vietnamese women, hears what has happened, she gets angry and smashes the headlight on one of the young men’s cars. The Recreational Manager is called to resolve the situation. Thursday, March 29, 2012
  • 24. Rank the six people in this story: 1 (acted most honorably) to 6 (acted least honorably) First ranking: INDIVIDUAL 2 minutes Second ranking: TEAM 5 minutes Mr. Nguyen _____ Peter _____ Rec Manager _____ Charles _____ Mai _____ Tom _____ Rules: 1. Each number can only be used once a. No double ranking / No ties 2. Must have group consensus Thursday, March 29, 2012
  • 25. Lessons Learned Forced to do the activity fast & then you had to get consensus! ~ Not enough time ~ Not enough information What you were seeing were their Instrumental Values (behaviors/actions) What you were judging from were your Terminal Values Every day, we make hundreds of decisions with even less time or information than you had in the exercise. Thursday, March 29, 2012
  • 26. The next time you observe yourself reacting to something that someone is doing... Take a moment to pause and ask yourself: - Why am I reacting to this behavior? - What other meanings might there be for this behavior? - Is it a difference that makes a difference? - Is there something cultural going on here? Thursday, March 29, 2012
  • 27. What did you learn from this session? (Group Dialogue) Thursday, March 29, 2012