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Corrective Action  Planning, phrasing, and delivering in a professional manner Underground Vaults & Storage, Inc.  04/2010
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When you blame another person for your pain, it clouds the truth and makes corrective action less likely. ~ Author Susan Campbell
Drawing the line
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Corrective action 2010

  • 1. Corrective Action Planning, phrasing, and delivering in a professional manner Underground Vaults & Storage, Inc. 04/2010
  • 2.
  • 3.  
  • 4. When you blame another person for your pain, it clouds the truth and makes corrective action less likely. ~ Author Susan Campbell
  • 6.
  • 7.

Editor's Notes

  1. What is the purpose for corrective action? To reiterate expectations set for the team Establish who is in control Find out if it is a can’t or a won’t Employees are counting on you Create better working relationships Improve quality and quantity of work Engage employees in the solution Open the communication stream
  2. Must give employees clear expectations Make it firm and realistic Don’t look back Crossing the line must have consequences NOT crossing the line must have consequences