18. Why crm?
• 1. National Tracking
• 2. Differentiate tracking to IEs
• 3. Audit
• 4. Analysis
19. Some improvements…
– Interview information
– NPS (the whole process)
– Indemnity form
– EP Check List
– Complete the CRM as a must to put EP’ on
s
A
vailable (link)
– CRM as a tool for tracking projects at
local level.