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Information Literacy:
Working Outside the Curriculum to Work
              Your Way In

          Amanda Binder and Sarah Sagmoen
            University of Illinois Springfield
     American Library Association Annual Conference
                     Anaheim 2012
                  http://t.co/f5wXhLb2
What did we do?
• Created a series of drop-in library tours
  and workshops
• Offered the sessions online and on-
  campus, and at different times of day, to
  accommodate our diverse student body
• Offered faculty the option of offering
  sessions for a grade or extra credit
Why did we develop this series?
• Library’s participation in ethnographic research
  study (ERIAL) from 2008-2010 revealed that we
  were not reaching a large percentage of our
  students, particularly the growing population of
  online and transfer students
• Information literacy at this point had become a
  baccalaureate goal (yay!) but had not yet been
  integrated into the curriculum for either
  traditional or non-traditional students
See how the series grew over time….
     We started with one workshop for everyone

   Spring 2010                    Fall 2010
See how the series grew over time…
then added tours and created separate marketing materials for
               online and on-campus students
         Spring 2011                    Spring 2011
See how the series grew over time…
we kept the original workshop but offered it later in the semester

                             Spring 2011
See how the series grew over time…
then we added a summer session and changed the design

        Summer 2011                  Fall 2011
See how the series grew over time…
      and finally we added iPad tours!
      Spring 2012              Spring 2012
iPad Tours
• Idea came from library
  faculty member that had
  tested this out with a
  BIO/CHE class
• The tour is not taken
  virtually on the iPad – the
  students bring library
  iPads with them on the
  physical tour of the space
  and are asked to do
  searches and find
  resources both electronic
  and on the shelves
                                Image of Brookens Library Stairwell. From “Thirty Years of
                                Brookens.” Presentation by Thomas Wood, UIS Archives.
What is the appeal of the workshops?
• Don’t take up class time

• Provide a quick introduction to the library and our
  resources (one-hour sessions)

• Introduce students to librarians and subject guides

• Conveniently offered at day and night times, and both
  online and on-campus, to accommodate the diverse
  student body
How did we work to improve the
             workshops?
• Student and faculty
  feedback
• Online surveys were sent to
  students following or at the
  end of each session
• Online surveys were sent to
  all faculty to gage their
  awareness of the
  tours/workshops and
  interest in or satisfaction
  levels with them
Student Survey Comments
                 What was the most useful part(s) of the session?
“These online sessions are great and very convenient”

“An overview of the many resources available at the library – and the reassurance that live people were available to help use them!”

“Being shown where to access information on the library website”

“Navigating the website and looking at every floor”

“It walks us through the basics, which is essential for online students!”

“Using Google Scholar was a good suggestion for a project I'm working on. I wouldn't have followed it.”

“I was able to try out the databases for myself and get help right away”

“Just moving around the 'library' - how to find the articles”

“the section when the participant needed to locate a book in the library”

“She showed us each place to look for resources online and how to contact the librarians for help”

“As an online student, knowing where to find and request resources was really helpful. I had no idea I could request books to be
delivered to me.”

“I really appreciate the online links. I am a commuter student and being able to find good resources online is very helpful.”
Student Survey
  Was this your first instruction session with a librarian at UIS?




                           No
                          22%




                                        Yes
                                        78%




Total Workshop Participants: 201     Survey Response Rate: 31.8%
Student Survey
              Undergrad      Grad     Adjunct/Instructor


                               4%




                                        45%
                       51%




Total Workshop Participants: 201    Survey Response Rate: 31.8%
Student Survey
                                Status                       % Online Students at UIS:




                                                             34%
                       Online              On-campus
                        35%                   35%




                                Blended
                                  30%




Total Workshop Participants: 201          Survey Response Rate: 31.8%
Student Survey
      I found this session to be…                           Would you recommend
                                                            this session to a friend,
          1%                                                classmate or colleague?
        3%

                               Very Helpful
                                                                   8%

23%
                               Helpful                                                  Yes


                                                                                        Maybe
                     73%       Somewhat Helpful



                               Not Helpful At All
                                                                        92%




       Total Workshop Participants: 201             Survey Response Rate: 31.8%
Student Survey
60




50




40




30                                                                                     On-campus
                                                                                       Online


20




10




 0
     Spring 2010   Fall 2010     Spring 2011   Summer 2011   Fall 2011   Spring 2012


      Total Workshop Participants: 201           Survey Response Rate: 31.8%
How did survey inform our reworking
                of the series?
 •     Addition of tours (provides basic information and accommodates new and transfer students)
 •     Addition of activities to engage students in the tours and workshops
 •     Addition of subject-specific drop-in workshops for particular disciplines/majors (Spring 2012)
 •     Creation of separate marketing materials for online and on-campus tours
What other information would be helpful to discuss in these types of drop-in sessions? Please include any other
comments/suggestions in this box.

“I think separate workshops geared towards online and in print resources may be helpful. That way people who need to take
them can learn more specifically and in detail about which aspect will be most helpful to them.”

“It would have been good not to just see the example, but have each of us coached through actually searching ourselves as part
of the tutorial”

“Having the students do an actual search and request”

“Perhaps having a discipline-specific session; in my case, Legal Studies. (Lexis, etc.)”

“The window of time is very limited and there is only so much you could fit in and I felt that there was a lot of information given
in such a little time you could break it up in two sessions to give some hands on in the future. The information can become
overwhelming to some.”

“I definitely think we covered a good variety of information throughout the session, however, we were somewhat rushed due
to the time limitation. This wasn't necessarily an issue for me personally due to the fact that I've heard the information before.
But, expanding sessions would be beneficial so that all information can be fully processed by new students.”
Coming Fall 2012!
When the university began to
develop a Freshman Seminar
course, we saw opportunity!

In Spring 2012 we presented
ideas for different levels of library
integration into the course

It was decided that all Freshman
Seminar students would receive a
grade for attending one of the
iPad Library Tours in the Fall 2012
semester
Contact Us!
Sarah Sagmoen
University of Illinois Springfield
ssagm2@uis.edu
@ssagmoen

Amanda Binder
University of North Carolina at Charlotte
abinder3@uncc.edu
@ahbinder

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Information Literacy: Working Outside the Curriculum to Work Your Way In

  • 1. Information Literacy: Working Outside the Curriculum to Work Your Way In Amanda Binder and Sarah Sagmoen University of Illinois Springfield American Library Association Annual Conference Anaheim 2012 http://t.co/f5wXhLb2
  • 2. What did we do? • Created a series of drop-in library tours and workshops • Offered the sessions online and on- campus, and at different times of day, to accommodate our diverse student body • Offered faculty the option of offering sessions for a grade or extra credit
  • 3. Why did we develop this series? • Library’s participation in ethnographic research study (ERIAL) from 2008-2010 revealed that we were not reaching a large percentage of our students, particularly the growing population of online and transfer students • Information literacy at this point had become a baccalaureate goal (yay!) but had not yet been integrated into the curriculum for either traditional or non-traditional students
  • 4. See how the series grew over time…. We started with one workshop for everyone Spring 2010 Fall 2010
  • 5. See how the series grew over time… then added tours and created separate marketing materials for online and on-campus students Spring 2011 Spring 2011
  • 6. See how the series grew over time… we kept the original workshop but offered it later in the semester Spring 2011
  • 7. See how the series grew over time… then we added a summer session and changed the design Summer 2011 Fall 2011
  • 8. See how the series grew over time… and finally we added iPad tours! Spring 2012 Spring 2012
  • 9. iPad Tours • Idea came from library faculty member that had tested this out with a BIO/CHE class • The tour is not taken virtually on the iPad – the students bring library iPads with them on the physical tour of the space and are asked to do searches and find resources both electronic and on the shelves Image of Brookens Library Stairwell. From “Thirty Years of Brookens.” Presentation by Thomas Wood, UIS Archives.
  • 10. What is the appeal of the workshops? • Don’t take up class time • Provide a quick introduction to the library and our resources (one-hour sessions) • Introduce students to librarians and subject guides • Conveniently offered at day and night times, and both online and on-campus, to accommodate the diverse student body
  • 11. How did we work to improve the workshops? • Student and faculty feedback • Online surveys were sent to students following or at the end of each session • Online surveys were sent to all faculty to gage their awareness of the tours/workshops and interest in or satisfaction levels with them
  • 12. Student Survey Comments What was the most useful part(s) of the session? “These online sessions are great and very convenient” “An overview of the many resources available at the library – and the reassurance that live people were available to help use them!” “Being shown where to access information on the library website” “Navigating the website and looking at every floor” “It walks us through the basics, which is essential for online students!” “Using Google Scholar was a good suggestion for a project I'm working on. I wouldn't have followed it.” “I was able to try out the databases for myself and get help right away” “Just moving around the 'library' - how to find the articles” “the section when the participant needed to locate a book in the library” “She showed us each place to look for resources online and how to contact the librarians for help” “As an online student, knowing where to find and request resources was really helpful. I had no idea I could request books to be delivered to me.” “I really appreciate the online links. I am a commuter student and being able to find good resources online is very helpful.”
  • 13. Student Survey Was this your first instruction session with a librarian at UIS? No 22% Yes 78% Total Workshop Participants: 201 Survey Response Rate: 31.8%
  • 14. Student Survey Undergrad Grad Adjunct/Instructor 4% 45% 51% Total Workshop Participants: 201 Survey Response Rate: 31.8%
  • 15. Student Survey Status % Online Students at UIS: 34% Online On-campus 35% 35% Blended 30% Total Workshop Participants: 201 Survey Response Rate: 31.8%
  • 16. Student Survey I found this session to be… Would you recommend this session to a friend, 1% classmate or colleague? 3% Very Helpful 8% 23% Helpful Yes Maybe 73% Somewhat Helpful Not Helpful At All 92% Total Workshop Participants: 201 Survey Response Rate: 31.8%
  • 17. Student Survey 60 50 40 30 On-campus Online 20 10 0 Spring 2010 Fall 2010 Spring 2011 Summer 2011 Fall 2011 Spring 2012 Total Workshop Participants: 201 Survey Response Rate: 31.8%
  • 18. How did survey inform our reworking of the series? • Addition of tours (provides basic information and accommodates new and transfer students) • Addition of activities to engage students in the tours and workshops • Addition of subject-specific drop-in workshops for particular disciplines/majors (Spring 2012) • Creation of separate marketing materials for online and on-campus tours What other information would be helpful to discuss in these types of drop-in sessions? Please include any other comments/suggestions in this box. “I think separate workshops geared towards online and in print resources may be helpful. That way people who need to take them can learn more specifically and in detail about which aspect will be most helpful to them.” “It would have been good not to just see the example, but have each of us coached through actually searching ourselves as part of the tutorial” “Having the students do an actual search and request” “Perhaps having a discipline-specific session; in my case, Legal Studies. (Lexis, etc.)” “The window of time is very limited and there is only so much you could fit in and I felt that there was a lot of information given in such a little time you could break it up in two sessions to give some hands on in the future. The information can become overwhelming to some.” “I definitely think we covered a good variety of information throughout the session, however, we were somewhat rushed due to the time limitation. This wasn't necessarily an issue for me personally due to the fact that I've heard the information before. But, expanding sessions would be beneficial so that all information can be fully processed by new students.”
  • 19. Coming Fall 2012! When the university began to develop a Freshman Seminar course, we saw opportunity! In Spring 2012 we presented ideas for different levels of library integration into the course It was decided that all Freshman Seminar students would receive a grade for attending one of the iPad Library Tours in the Fall 2012 semester
  • 20. Contact Us! Sarah Sagmoen University of Illinois Springfield ssagm2@uis.edu @ssagmoen Amanda Binder University of North Carolina at Charlotte abinder3@uncc.edu @ahbinder