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Problem Solving > skills & knowledge




                                                  13/08/2002



                      Yusuke Takahashi. All Rights Reserved. 2002
Table of Contents


1.
2.
3.




                         Yusuke Takahashi. All Rights Reserved. 2002
Problem Solving > skills & Knowledge
   1.


        •

        •
                                       5
        •
            7




                                           Yusuke Takahashi. All Rights Reserved. 2002
1.
      •




               R1                                          R2




                        •
                        •



     Source:        [       ]   1998 12 3   Yusuke Takahashi. All Rights Reserved. 2002
                                1999 3 4
1.
      •
                             5


                                             2



          R1       R2

                            1.
               •
               •

                            2.

                            3.

                            4.
                            5.




     Source:       [    ]        1998 12 3       Yusuke Takahashi. All Rights Reserved. 2002
                                 1999 3 4
1.
      •
                                                                                                    7


                                                                                                                                 7




                         Strategy Planning/Produce Skills                              Project Management Skills

     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
Problem Solving > skills & Knowledge
   2.


        •

        •

        •

        •


        •

        •

        •
        •


        •

                                       Yusuke Takahashi. All Rights Reserved. 2002
Problem Solving > skills & Knowledge


     •

     •

     •

     •


     •


     •

     •

     •

     •

                                       Yusuke Takahashi. All Rights Reserved. 2002
2.
      •                                                  problem
                                                           issue




                   problem                                                       issue



                                                             


                                                            

                                                            
                                                              Yes/No


                                                             ○
                                                             ×




     Source:                                  1999   3   4             Yusuke Takahashi. All Rights Reserved. 2002
                   SFC       2002   10   13
2.

       •




     Source:                  Yusuke Takahashi. All Rights Reserved. 2002
               2001   5   8
2.

       •
                              3




     Source:                      Yusuke Takahashi. All Rights Reserved. 2002
               2001   5   8
2.
      •

                              3

                                                                   3




                                                     2




                                        2




     Source:                      Yusuke Takahashi. All Rights Reserved. 2002
               2001   5   8
2.
      •
                      5


                                                                     5




               (1)                (1)              Yes/No


               (2)                (2)              Yes/No
     MECE




               (n)                (n)              Yes/No




                              *


     Source:                            Yusuke Takahashi. All Rights Reserved. 2002
               2001   5   8
2.
      •




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
        •




            (1)       (1)   Yes/No
     MECE




            (2)       (2)   Yes/No



            (n)   *   (n)   Yes/No




     Source:                         1999   3   4   Yusuke Takahashi. All Rights Reserved. 2002
2.
      •
                                            × ÷




                     (eg)


                     (eg)       (CS)



               ×   (eg)                 ×



               ÷   (eg)                  ×



     Source:          [     ]          1998   12   3   Yusuke Takahashi. All Rights Reserved. 2002
2.
      •        MECE                  Mutually Exclusive and Collectively Exhaustive



                                                                                                      MECE

                                             ME




                MECE




                                                      CE

     Source:                                                           Yusuke Takahashi. All Rights Reserved. 2002
                      2001   5   8
2.
      •        MECE          2



                                         MECE




                                              3C    4C
                                                            4P
                                                      7S
                                     
                                     
                                     
                                     
                                     
                                     




     Source:                                    Yusuke Takahashi. All Rights Reserved. 2002
                      2001   5   8
2.
        •




            (1)       (1)   Yes/No
     MECE




            (2)       (2)   Yes/No



            (n)   *   (n)   Yes/No




     Source:                         1999   3   4   Yusuke Takahashi. All Rights Reserved. 2002
2.
      •




                ■

                  

                  
                  
                  
                  
                  
                  
                  




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
      •




                ■

                  
                  
                  


                  
                  
                                                                                            2

                  
                  




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
      •




               (problem)                          (issue)




                                                        ×



                           IN



                           OUT




                                                        ×



     Source:               [     ]   Yusuke Takahashi. All Rights Reserved. 2002
2.
      •




                                                                                                                7



                                                                                                                7



                                                                                                                8



                                                                                                                9




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
      •




                                                                                                              CEO




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving         Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
      •




             BPubs.com                                                            <bpubs.com>



             AJR NewsLink                              3400                2000                             <ajr.newslink.org>



             Business Wire                        <www.businesswire.com>



             individual.com                       <www.individual.com>




     Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving             Yusuke Takahashi. All Rights Reserved. 2002
     Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan
     M. Rasiel, McGraw-Hill Companies, 09/26/2001
2.
      •




                  R1                                           R2




                       •          R1       R2




     Source: <>        [   ]   1998 12 3        Yusuke Takahashi. All Rights Reserved. 2002
                               1999 3 4
Problem Solving > skills & Knowledge
   3.


        •

        •                                        (PM)
                      PM     PMBOK
            (ISO10006 )
        •                         (PM)


        •PMBOK                                    5
            Initiating Processes       Planning Processes      Executing
        Processes        Controlling Processes      Closing Processes




                                                        Yusuke Takahashi. All Rights Reserved. 2002
3.
      •




                   R1                                      R2




               •




     Source:            [   ]   1998 12 3   Yusuke Takahashi. All Rights Reserved. 2002
                                1999 3 4
3.
      •                                              (PM)
                  PM      PMBOK                                                         (ISO10006 )


                                                              ISO10006   PMBOK

                          ISO 10006                                 PMBOK
                  5
      PM                             Ⅱ
        PM
                  5.1
                  5.2
    Strategic
                                                         4
     Integration
                  5.3
    Inter Dependency               Management
                  
       Management
                  5.4
    Scope                          5
        Scope Management
                                                         6
        Time Management
                  5.5
    Time                           7
        Cost Management
                  5.6
    Cost                           8
        Quality Management
                                                         9
        Human Recource
                  5.7
    Resource
                                                         
         Management
                  5.8
    Personal                       10
       Communication
                                                         
         Management
                  5.9
    Communication                  11
       Risk Management
                                                         12
       Procurement
                  
                                      
         Management
     Source: <>   5.10
   Risk        ,      1999   11    9          Yusuke Takahashi. All Rights Reserved. 2002
                                                                                         < Document Identifier >

                  5.11
   Purchasing
3.
      •                                         (PM)




                                                                          
                 
                                                                          
                 
                                                                          
                 




     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,              Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •    PMBOK                                   5                                                       Initiating
           Processes      Planning Processes     Executing Processes
              Controlling Processes     Closing Processes

                                                                                       PMBOK           5




     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,              Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •    PMBOK                                   5                                                          Initiating
           Processes      Planning Processes     Executing Processes
              Controlling Processes     Closing Processes

                                                                                              Initiating Processes




                                                                                                                       To the
                                                                                                                       Planning
                                                                                                                       Processes
                                                              5.1
                                                              Initiation

                                                                                 Initiating Processes




     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,                 Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •       PMBOK                                   5                                                                     Initiating
              Processes      Planning Processes     Executing Processes
                 Controlling Processes     Closing Processes

                                                                                                            Planning Processes




                                                    6.2
                    5.2
                                                    Activity
                                                                                                    Core Processes
                    Scope            6.1
                                                    Sequencing            6.4
From the            Planning         Activity
                                                                          Schedule
Initiating                           Definition                                                                                      To the
                                                                          Development
Processes                                             6.3                                       7.3                                  Executing
                    5.3
                                                      Activity Duration                         Cost                                 Processes
                    Scope            7.1
                                                      Estimating                                Budgeting
                    Definition       Resource                                                                    4.1
                                     Planning                                                                    Project Plan
                                                      7.2                                                        Development
                                                      Cost
From the                                              Estimating
Controlling
Processes

                    8.1              10.1             11.1                11.2                  11.3
                    Quality          Communications   Risk                Risk                  Risk Response
                    Planning         Planning         Identification      Quantification        Development

                    9.1              9.2                      12.1               12.2
                    Organizational   Staff                    Procurement        Solicitation         Facilitating Processes
                    Planning         Acquisition              Planning           Planning

     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,                               Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •       PMBOK                                   5                                                                   Initiating
              Processes      Planning Processes     Executing Processes
                 Controlling Processes     Closing Processes

                                                                                                        Executing Processes




From the                                                      4.2
Planning                                                      Project Plan
                                                                                                                                   To the
Processes                                                     Execution
                                                                                                                                   Executing
                                                                                                                                   Processes



                                                                                 8.2
                                                                                 Quality
From the                                                                         Assurance
Controlling                                  10.2             9.3
Processes                                    Information      Team
                                             Distribution     Development        5.4
                                                                                 Scope
                                                                                 Verification
                                                              12.4
                                             12.3
                                                              Source
                                             Solicitation
                                                              Selection          12.5
                                                                                 Contract
                                                                                 Administration      Facilitating Processes

     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,                             Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •     PMBOK                                   5                                                                Initiating
            Processes      Planning Processes     Executing Processes
               Controlling Processes     Closing Processes

                                                                                                 Controlling Processes




                                                   10.3                   4.3
                                                   Performance            Overall                                              To the
From the                                           Reporting              Change Control                                       Planning
Executing                                                                                                                      Processes
Processes




                                                                                                                               To the
                                             5.5              6.5                7.4                                           Closing
                                             Scope Change     Schedule           Cost                                          Processes
                                             Control          Control            Control

                                             8.3              11.4
                                             Quality          Risk Response
                                             Control          Control
                                                                                    Facilitating Processes

     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,                        Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996
3.
      •       PMBOK                                   5                                                              Initiating
              Processes      Planning Processes     Executing Processes
                 Controlling Processes     Closing Processes

                                                                                                       Closing Processes




From the
Controlling
Processes
                                                   12.6                   10.4
                                                   Contract               Administrative
                                                   Close-out              Closure

                                                                                       Closing Processes




     Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”,                        Yusuke Takahashi. All Rights Reserved. 2002
     William R. Duncan, Director of Standards, PMI Standards Committee Project
     Management Institute 1996

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Problem Solving: Skills & Knowledge

  • 1. Problem Solving > skills & knowledge 13/08/2002 Yusuke Takahashi. All Rights Reserved. 2002
  • 2. Table of Contents 1. 2. 3. Yusuke Takahashi. All Rights Reserved. 2002
  • 3. Problem Solving > skills & Knowledge 1. • • 5 • 7 Yusuke Takahashi. All Rights Reserved. 2002
  • 4. 1. • R1 R2 • • Source: [ ] 1998 12 3 Yusuke Takahashi. All Rights Reserved. 2002 1999 3 4
  • 5. 1. • 5 2 R1 R2 1. • • 2. 3. 4. 5. Source: [ ] 1998 12 3 Yusuke Takahashi. All Rights Reserved. 2002 1999 3 4
  • 6. 1. • 7 7 Strategy Planning/Produce Skills Project Management Skills Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 7. Problem Solving > skills & Knowledge 2. • • • • • • • • • Yusuke Takahashi. All Rights Reserved. 2002
  • 8. Problem Solving > skills & Knowledge • • • • • • • • • Yusuke Takahashi. All Rights Reserved. 2002
  • 9. 2. • problem issue problem issue      Yes/No ○ × Source: 1999 3 4 Yusuke Takahashi. All Rights Reserved. 2002 SFC 2002 10 13
  • 10. 2. • Source: Yusuke Takahashi. All Rights Reserved. 2002 2001 5 8
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  • 12. 2. • 3 3 2 2 Source: Yusuke Takahashi. All Rights Reserved. 2002 2001 5 8
  • 13. 2. • 5 5 (1) (1) Yes/No (2) (2) Yes/No MECE (n) (n) Yes/No * Source: Yusuke Takahashi. All Rights Reserved. 2002 2001 5 8
  • 14. 2. • Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 15. 2. • (1) (1) Yes/No MECE (2) (2) Yes/No (n) * (n) Yes/No Source: 1999 3 4 Yusuke Takahashi. All Rights Reserved. 2002
  • 16. 2. • × ÷ (eg) (eg) (CS) × (eg) × ÷ (eg) × Source: [ ] 1998 12 3 Yusuke Takahashi. All Rights Reserved. 2002
  • 17. 2. • MECE Mutually Exclusive and Collectively Exhaustive MECE ME MECE CE Source: Yusuke Takahashi. All Rights Reserved. 2002 2001 5 8
  • 18. 2. • MECE 2 MECE   3C 4C   4P   7S       Source: Yusuke Takahashi. All Rights Reserved. 2002 2001 5 8
  • 19. 2. • (1) (1) Yes/No MECE (2) (2) Yes/No (n) * (n) Yes/No Source: 1999 3 4 Yusuke Takahashi. All Rights Reserved. 2002
  • 20. 2. • ■         Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 21. 2. • ■      2   Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 22. 2. • (problem) (issue) × IN OUT × Source: [ ] Yusuke Takahashi. All Rights Reserved. 2002
  • 23. 2. • 7 7 8 9 Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 24. 2. • CEO Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 25. 2. • BPubs.com <bpubs.com> AJR NewsLink 3400 2000 <ajr.newslink.org> Business Wire <www.businesswire.com> individual.com <www.individual.com> Source: ”The McKinsey Mind: Understanding and Implementing the Problem-Solving Yusuke Takahashi. All Rights Reserved. 2002 Tools and Management Techniques of the World’s Top Strategic Consulting Firm”, Ethan M. Rasiel, McGraw-Hill Companies, 09/26/2001
  • 26. 2. • R1 R2 • R1 R2 Source: <> [ ] 1998 12 3 Yusuke Takahashi. All Rights Reserved. 2002 1999 3 4
  • 27. Problem Solving > skills & Knowledge 3. • • (PM) PM PMBOK (ISO10006 ) • (PM) •PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Yusuke Takahashi. All Rights Reserved. 2002
  • 28. 3. • R1 R2 • Source: [ ] 1998 12 3 Yusuke Takahashi. All Rights Reserved. 2002 1999 3 4
  • 29. 3. • (PM) PM PMBOK (ISO10006 ) ISO10006 PMBOK ISO 10006 PMBOK 5 PM Ⅱ PM 5.1 5.2 Strategic 4 Integration 5.3 Inter Dependency Management Management 5.4 Scope 5 Scope Management 6 Time Management 5.5 Time 7 Cost Management 5.6 Cost 8 Quality Management 9 Human Recource 5.7 Resource Management 5.8 Personal 10 Communication Management 5.9 Communication 11 Risk Management 12 Procurement Management Source: <> 5.10 Risk , 1999 11 9 Yusuke Takahashi. All Rights Reserved. 2002 < Document Identifier > 5.11 Purchasing
  • 30. 3. • (PM)       Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 31. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes PMBOK 5 Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 32. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Initiating Processes To the Planning Processes 5.1 Initiation Initiating Processes Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 33. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Planning Processes 6.2 5.2 Activity Core Processes Scope 6.1 Sequencing 6.4 From the Planning Activity Schedule Initiating Definition To the Development Processes 6.3 7.3 Executing 5.3 Activity Duration Cost Processes Scope 7.1 Estimating Budgeting Definition Resource 4.1 Planning Project Plan 7.2 Development Cost From the Estimating Controlling Processes 8.1 10.1 11.1 11.2 11.3 Quality Communications Risk Risk Risk Response Planning Planning Identification Quantification Development 9.1 9.2 12.1 12.2 Organizational Staff Procurement Solicitation Facilitating Processes Planning Acquisition Planning Planning Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 34. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Executing Processes From the 4.2 Planning Project Plan To the Processes Execution Executing Processes 8.2 Quality From the Assurance Controlling 10.2 9.3 Processes Information Team Distribution Development 5.4 Scope Verification 12.4 12.3 Source Solicitation Selection 12.5 Contract Administration Facilitating Processes Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 35. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Controlling Processes 10.3 4.3 Performance Overall To the From the Reporting Change Control Planning Executing Processes Processes To the 5.5 6.5 7.4 Closing Scope Change Schedule Cost Processes Control Control Control 8.3 11.4 Quality Risk Response Control Control Facilitating Processes Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996
  • 36. 3. • PMBOK 5 Initiating Processes Planning Processes Executing Processes Controlling Processes Closing Processes Closing Processes From the Controlling Processes 12.6 10.4 Contract Administrative Close-out Closure Closing Processes Source: ”A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE”, Yusuke Takahashi. All Rights Reserved. 2002 William R. Duncan, Director of Standards, PMI Standards Committee Project Management Institute 1996