How the collaborative tools landscape at Yale University breaks down into 4 larger services with several offerings. This was a presentation given on March 18 for AVP Shauna King and C-level administrative executives. 30 minutes.

1. Collaboration and Social Media
Collaboration @Yale
Adriene Nazaretian Radcliffe
Collaboration and Social Media Evangelist
Office of the CIO
March 2014
a_radcliffe
linkedin.com/adrieneradcliffe

2. Topics Covered Today
• Overall Landscape
• Voice Conferencing and Telephony
• Video Conferencing
• Document Sharing and Team Sites
• e-Mail and Messaging
• Social Media
✔Meets Most Needs
Yale Service
External Service

3. Landscape of Collaboration Services at Yale
Voice Conferencing
& Telephony
capabilities
Document Sharing
& Team Sites
e-Mail & Messaging
Video Conferencing

4. Voice Conferencing and Telephony
Yale MeetingPlace
 Internally Hosted
 Free
 Up to 50 participants
AT&T Connect
 Externally Hosted
 Rates apply
 Up to 500 participants
Voice Conferencing
✔

5. Video Conferencing
Lync
 Free chat and video within Yale
 Includes desktop screen sharing
 Presence enabled with YaleConnect
Web and Audio Conferencing
 Rates apply via AT&T
 Up to 500 participants
Video Conferencing
 Dedicated locations include self-service
 Rates apply
Webcasting
 Multiple service levels
 Best for broadcasting events to multiple Yale locations
✔

6. Document Sharing and Team Sites
Box@Yale
 Free, self-administered and easy to use
 Store files, versions, comments or assign tasks
 Collaborators can be anywhere
YaleShare
 Rates apply, Sharepoint requires an administrator
 Document libraries, list of links, announcement areas
 Must have a NETID to use
YaleSites
 Multiple Service Levels, managed or self-service Drupal team site
 Rates May Apply, Great for public facing collaboration
 Share news, files, rich content, and more!
Secure File Transfer
 Free, File Transfer Facility
 Can handle VERY large files
 Collaborators can be anywhere
✔

7. eMail and Messaging
e-Mail
 Includes YaleConnect for Administrators, department accounts
and those with more secure HIPAA requirements
 Eli Accounts for most faculty and students
 Personal calendaring is included in these solutions
Email Lists
 Predefined self-administered email lists
 Great for smaller groups and departments
 Also a self-subscription option
University Messaging Service
 Bulk e-Mail messages to University
 Hands on assistance sending targeted messages
 Also open to official student organizations
✔

8. Social Media
LinkedIn
 Free, Professional profiles and groups, over 250 million active users
 Track your certifications, courses, contributions and connect with others
Twitter
 Free, Brief information tidbits (140 characters or less), over 560 billion users
 Can be used in conjunction with other social media tools, draw readers
Yammer
 Free, Social Streaming and posting within Yale
 Can create groups, polls and store documents within groups
Facebook
 Free, Social sharing, commenting via page creation, over 1.2 billion users
 Share pictures, announcements, and create timelines
Instagram
 Free, picture sharing and curation, over 150 million users
 If your role is visual, this is a good match
 Used in conjunction with other social media tools